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65 reviews of S G Smith Mercedes-Benz Commercials (Sydenham)

These reviews were collected by JudgeService.com, an independant car dealer review website.

65

Reviews of S G Smith Mercedes-Benz Commercials (Sydenham)

85

Overall satisfaction

85

Would recommend

"My experience at S G Smith Sydenham MB CV could have been better because I left my car for four complete days but nothing was done to fixed the problem They need five hours again to find out the problem which only will cost me £590.00 I took it to my local garage and within two days my car is back on the road costing me just £175.00. The consultation fee of £59.00 is paid without any work done I am really disappointed and will not recommended SG Smith to anyone sorry "

6th October 2015 | Mr Amoah

"I had a great experience at S G Smith Sydenham MB CV because the staff are clear and professional, cost are set out in detail and telephone communication on how the service is progressing is good."

21st September 2015 | Mr Barry Milton

"My experience at S G Smith Sydenham MB CV could have been better because it was incredibly expensive and it took 3 days to do a 1 day job."

21st September 2015 | Mr A

"I would not recommend S G Smith Sydenham MB CV because I could found the cost of the diagnostic work undertaken unbelievably expensive "

18th September 2015 | Mrs Wilkinson

"I'd recommend S G Smith Sydenham MB CV to anyone because they did the work that I asked and they explained to me other problems which were sorted, excellent!"

17th September 2015 | Ms Russell

"I'd recommend S G Smith Sydenham MB CV to anyone because they are extremely helpful and friendly and did their utmost to keep an aging car on the road. They provided a courtesy car in the meantime. Highly recommended. "

7th September 2015 | Mrs T

"My experience at S G Smith Sydenham MB CV could have been better because VW Golf bought with one year warranty. Air con not working. Returned within warranty and told needed a re gas, not covered by warranty - fine paid. Just out of warranty and air con not working, told it was a problem with the compressor and now out of warranty. They are refusing to pay for the repair, even though it is reasonable to conclude the compressor was faulty during warranty and the finding diagnostic of the problem under warranty was not done. "

6th September 2015 | Mr Andrew Dufty

"S G Smith Sydenham MB CV were fantastic because it was very simple for me to drop my car I'd previously used Dulwich Audi but this was easy to get to the staff I dealt with were helpful "

3rd September 2015 | Ms M

"Friendly and polite. Nothing arrogant or off putting by the service advisers. Car was serviced quickly and returned clean. My new preferred service centre for my Polo."

24th August 2015 | Mr T

"S G Smith Sydenham MB CV were great because of GREAT PEOPLE works there!! "

17th August 2015 | Mrs Di Corato

"I'd recommend S G Smith Sydenham MB CV because they're a quality outfit that gives their customers quality service with the emphasis on 'customer service'."

27th July 2015 | Mr Richard Foggie

"I had a great experience at S G Smith Sydenham MB CV because of professional conduct of the staff"

7th June 2015 | Mr Dariusz Oleszczynski

"S G Smith Sydenham MB CV staff were good because the whole service was excellent And would highly recommend this garage."

29th April 2015 | Mr Bushell

"I'd recommend S G Smith Sydenham MB CV to a friend because I bought my car from them, They keep it running smoothly, and when the time comes to sell it, I know they will give me a good deal on the next one."

10th April 2015 | Miss Marilyn Cutts

"S G Smith Sydenham MB CV were great because they kept me and van on the road. "

8th April 2015 | Mr Paul Harley

"I'd suggest S G Smith Sydenham MB CV to a friend because they are fast and efficient "

12th March 2015 | Mr Donovan Rennalls

"My experience at S G Smith Sydenham MB CV could have been better if only the customer service did a very small thing, Take time to listen. If he Showed interest "

24th February 2015 | Mr Adolf Kitangalala Mwalughelo

"My experience at S G Smith Sydenham MB CV was memorable because I like good reliable service, which is what I received from this dealership."

16th February 2015 | Mr Brown

"I'd suggest S G Smith Sydenham MB CV to a friend because they keep you informed of the progress of work, only wish they opened a little earlier. "

29th January 2015 | Mr Broadhurst

"My experience at S G Smith Sydenham MB CV was memorable because good service "

26th January 2015 | Mr Joseph Wilson

"I'd suggest S G Smith Sydenham MB CV to a friend because the employees that dealt with me were efficient and knowledgeable about my requirements"

23rd January 2015 | Mr Pope

"I would not recommend S G Smith Sydenham MB CV because I had to keep phoning to find out about van no one phone me at all no update or call to tell me diagnosis on van ,not completed on time which then cost me money had to wait further five days for me to call and ask what's happening"

22nd January 2015 | Mr Kane Cambell

"My experience at S G Smith Sydenham MB CV was cracking because I booked in for a contract service, all jobs done and my Vito auto gearbox which had caused me some minor issues since new have now seemingly been rectified with an oil change and replaced front brake discs have now improved my braking. Well happy."

19th January 2015 | Mr Bull

"My experience at S G Smith Sydenham MB CV could have been better because no communication it took a week to fix With still no communication we had to call u every time you new we was in need of our van and it took a week was told it would be ready we then had to pick up following day which it should have been finished night before and you was still finishing it we had to wait an hour from when we got there. "

26th December 2014 | Mr Alan Tucker

"My experience at has nothing to do with the maintenance service staff they are good. Sales staff for new vehicles are my issue. I came to buy a new van and was given so much guff that I decided to buy my next vehicles from mercedes in crayford. As I will do from now on."

4th December 2014 | Mr Peter Rushbrook

"I'd recommend S G Smith Sydenham MB CV to a friend because I felt like a valued customer even though I have never used SG before."

3rd December 2014 | Mr Tony Christie

"My experience at S G Smith Sydenham MB CV was cracking because the service and parts staff are very polite and efficient and friendly."

22nd November 2014 | Mr Tottman

"My experience at S G Smith Sydenham MB CV could have been better because of 2 things. I wasn't phoned as promised in regard to when my vehicle would be ready. Also I left some change in a pocket in the car. Some pound coins were taken but the rest of the change was left. I'm not sure why someone who services a vehicle would want to do this."

19th November 2014 | Mr Connelly

"S G Smith Sydenham MB CV were helpful because of their efficient service. "

10th November 2014 | Mr Steven Sheehan

"The experience at S G Smith Sydenham MB CV was fantastic because it's a first rate service ."

29th October 2014 | Mr Ellison Brown

"My experience at S G Smith Sydenham MB CV was memorable because my Vehicle is a Motorhome on a sprinter base vehicle. I was delighted that the vehicle had been given a wash."

21st October 2014 | Mr Akinson

"I'd recommend S G Smith Sydenham MB CV to a friend because Pleased from very friendly and smooth collaboration durning dealing proses and really good clean and well looking vehicle . Regards Sebastian Sitarski "

12th October 2014 | Mr Seb Sitarski

"I'd recommend S G Smith Sydenham MB CV because they are very efficient and considerate of my needs as a wheelchair user. They could not have done more for me. Thank you."

11th October 2014 | Ms Gwen Lee

"S G Smith Sydenham MB CV were helpful because as a new customer they answered all my questions and completed the work on time for the quoted price. All staff were courteous & polite, the pick up and delivery service was useful and I was particularly impressed that my vehicle was washed prior to being returned - Well done!"

6th October 2014 | Mr Paul Wiffen

"S G Smith Sydenham MB CV were really helpful and I'd recommend them because there level of service is excellent."

2nd October 2014 | Mr Kevin Bushell

"I'd definitely recommend S G Smith Sydenham MB CV to friends and family because Being a taxi driver and experiencing various taxi garages over the years, it's great to be treated like a human being and not just a number!"

1st October 2014 | Mr Kevin O'Neill

"The experience at S G Smith Sydenham MB CV was fantastic because this front desk staff acted professionally,again the receptionist that booked me in was outstanding ."

1st October 2014 | Mr Joseph Ene

"I'd definitely recommend S G Smith Sydenham MB CV to friends and family because they were very thorough "

21st September 2014 | Ms Jennifer Baksh

"The staff at S G Smith Sydenham MB CV were good because. Good to communicate with"

10th September 2014 | Mr Isaac Pelage

"S G Smith Sydenham MB CV were helpful because thay we're really helpful and got plenty of second hand vans rather than new in very good condition and 6 months wArrenty. "

7th September 2014 | Mr Tony Belmonte

"I'd recommend S G Smith Sydenham MB CV because Iv used sg many times over the years and found the staff understanding and managable regards costing and completion times I have seen them take longer then expected but have gone beyond there normal working hours to get the job done The only suggestion i have is that regular customers be offered trade discounts on there parts especially contractors as this is custom we are used to being we purchase materials for budiness"

5th September 2014 | Mr Leigh Fortune

"The admin staff where excellent, very helpful and polite. The work was carried out on time but had a noise coming from the brakes after they where changed. I have had to rebook an appointment and get it sorted which is a bit inconvenient. "

27th August 2014 | Mr Paul Meyrick

"My experience at S G Smith Sydenham MB CV was positive because I was given excellent service very polite staff"

12th August 2014 | Mr Nick Jones

"I'd recommend S G Smith Sydenham MB CV because fast and reliable service"

28th July 2014 | Mr George Cornwell

"I would not recommend S G Smith Sydenham MB CV because I was not kept informed of the work undertaken, was not told the van could have been collected that evening leaving me with unnecessary cost of a hire vehicle, when I arrived to collect my vehicle it had a flat battery, the eml light still on that ment it had to go back in the workshop and after an hour or so of waiting abandoned the collection. "

16th July 2014 | Mr Power

"S G Smith Sydenham MB CV were great because they were very helpful "

23rd June 2014 | Mr Dawkins

"S G Smith Sydenham MB CV staff were good because I was dealt with in a fast efficient manner ."

18th June 2014 | Mr Alan Bassett

"I'd recommend S G Smith Sydenham MB CV because of the efficient and friendly service i received."

18th June 2014 | Mrs Elaine Hawker

"I'd recommend S G Smith Sydenham MB CV to anyone because I like the staff honesty and they are very good at diagnosing the problem quickly. The cost was much less than what I expected. I was not happy that despite the vehicle being with them on 2 occasions and the ticking that a job had been completed it had in fact not been done. "

9th June 2014 | Mr Clinton Michael Kent

"I'd recommend SG Smith Sydenham MB CV to a friend because they are polite and efficient and always helpful."

2nd June 2014 | Mr Tottman

"My experience at SG Smith Sydenham MB CV was positive because all work was completed by 11am and they even washed the van clean. Drives like a dream now, very pleased good service and courteous."

19th May 2014 | Mr Rudi T C Buckle

"I'd recommend SG Smith Sydenham MB CV to anyone because the service manager and the staff are very informative and good communicators. Ms. Lacey gives very good customer service."

14th May 2014 | Mr Philip Constantine

"SG Smith Sydenham MB CV were completely satisfactory with regard to everything that I have done and I would recomend them without hesitation."

9th May 2014 | Mr Roger Mustoe

"I'd recommend SG Smith Sydenham MB CV because it's brilliant service at its best. "

8th May 2014 | Mr B

"The experience at SG Smith Sydenham MB CV was good because they take pride in everything they do. I've been using sg smith for two years now and I am very happy with every aspect of their work"

6th May 2014 | Mr Robert Davies

"SG Smith Sydenham MB CV were really helpful and I'd recommend them because I like them"

29th April 2014 | Mr Barry Woods

"I'd definitely recommend SG Smith Sydenham MB CV to friends and family because I fancy the girl on reception!!!"

24th April 2014 | Mr B

"SG Smith Sydenham MB CV were great because the Sales person Ben at the Sydenham showroom came out to greet me without be pushy at all. He was helpful and knowledgeable"

24th April 2014 | Mr R

"SG Smith Sydenham MB CV were good because they behave professionally & are helpful."

23rd April 2014 | Ms Anderson

"SG Smith Sydenham MB CV were fantastic because I was shocked when I got to the car wash and was told that my car was clean and didn't need any cleaning except for the interior I was in such a hurry when I picked up my van that I didn't notice that it had been cleaned externally. I am very grateful for everything done!"

22nd April 2014 | Mr Andrew Osahon

"I'd definitely recommend SG Smith Sydenham to friends and family because generally good service first time at Sydenham following move from crown point."

20th April 2014 | Mr Michael Harman

"I'd recommend SG Smith Sydenham to a friend because they are efficient, they explain the work and the costs clearly and complete the work within the agreed timeframe."

17th April 2014 | Miss Andrea Tattersall

"The experience at SG Smith Sydenham was great because the staff were truthful and very accommodating they also made be feel confident in their trustworthy ness "

15th April 2014 | Mr Jyechye

"The experience at SG Smith Sydenham was fantastic because service and help was great. "

14th April 2014 | Mr Joseph Wilson

"I was happy with the service at SG Smith Sydenham because its the first time that I have brought from a dealership and the experience all round was excellent and very pleased with my new car."

14th April 2014 | Ms Jane O'Shea

S G Smith Mercedes-Benz Commercials (Sydenham)

S G Smith Mercedes-Benz Commercials (Sydenham)
mercedes-benz

The S G Smith Motor Group founded in 1938 has been synonymous with the Motor Trade in South London for over 60 years.S G Smith established with a reputation for being fully committed to the highest standards of Customer Experience. The Group combines the benefits of private family ownership with sufficient size and scale to be totally competitive in today’s highly contested Vehicle market both in Sales and Aftersales.

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85 of S G Smith Mercedes-Benz Commercials (Sydenham) customers who bought a vehicle would recommend them to a friend