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100 reviews of SEAT Derby

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of SEAT Derby

92

Overall satisfaction

94

Would recommend

"I'd endorse Bristol Street SEAT Derby because the staff are very friendly and helpful"

15th February 2018 | Miss Natasha Morrison

"I'd definitely recommend Bristol Street SEAT Derby because their prices are ver competetive and the staff seemed very friendly"

14th February 2018 | Mrs Jo Appleby

"My experience at Bristol Street SEAT Derby could have been better because of several issues with the purchase and car. Has all been rectified now but unlikely to return "

8th February 2018 | Ms Terrie Gillies

"The experience at Bristol Street SEAT Derby was fantastic because they met exactly what I wanted and I left happy with the service received and the salesman was very good and thorough very happy with my overall service. "

8th February 2018 | Mr Daniel Oconnor

"I'd definitely recommend Bristol Street SEAT Derby because everything was sorted out very quickly, gave me options and was always friendly. They accommodated for me traveling far to get all the paperwork sorted a.s.a.p so I could be on my way"

1st February 2018 | Mr Jordan Parker

"The experience at Bristol Street SEAT Derby was great because the salesman I dealt with,Matt ,was very professional and helpful "

22nd January 2018 | Mr Mark Sherratt

"Bristol Street SEAT Derby staff were good because they made me feel at ease and were easy to talk to. I often hate dealing with staff at car dealerships because they always try and push sales on their customers but Matt was the ideal member of staff to deal with."

16th January 2018 | Mr Benjamin Preston

"I was pleased with Bristol Street SEAT Derby and would recommend them because Andy was a great salesman and went above and beyond to get me the car and deal I wanted, I am extremely happy with the car. Everyone I dealt with on wire was very helpful and I was offered a drink straight away, there was no rush even though Andy was busy he took the time for me to road test the car and inspect it, I would definitely deal with Andy and seat derby again!"

12th January 2018 | Mr Crabtree

"I would recommend Bristol Street SEAT Derby to friends and family because the advice and information given by Andy in sales madd me confident in the professionalism of the derby dealership. I didn’t feel pressurised like I’ve experienced at some car dealerships. The approach was helpful, clear and honest . "

10th January 2018 | Mrs Elise Marshall

"I'd definitely recommend Bristol Street SEAT Derby to friends and family because the service that they have provided me was very professional and the car is as desired. "

3rd January 2018 | Mr Luke Ogden

"I'd recommend Bristol Street SEAT Derby to anyone because the process was easy and quick. Great communication."

3rd January 2018 | Mr H

"The experience at Bristol Street SEAT Derby was good because everything was so quick and easy. Our sales person, Matt, was extremely easy to talk to and wouldn't hesitate to contact me when needed, very friendly. The service provided by Bristol Street SEAT Derby was also fantastic from all staff, and the Coffee was something to really look forward too!"

2nd January 2018 | Mr Joshua Flanagan

"Bristol Street SEAT Derby were fantastic because Andy Lawrence completely helped me find the car I was looking for. Being such a fussy person, from colour, to alloys, 3 doors and to the shape of the car was exactly what I wanted. "

2nd January 2018 | Miss D

"Bristol Street SEAT Derby were great because Andrew Laurence was knowledgeable, friendly, warm, caring, attentive, efficient, informative, helpful."

28th December 2017 | Mrs Sweetman

"Bristol Street SEAT Derby staff were good because they provided me just I was looking for and were very helpful without being pushy"

28th December 2017 | Mr Paul Sartoris

"Bristol Street SEAT Derby were helpful because the service is great, the deals are good and the range of cars are good. "

27th December 2017 | Mr Tim Patrick

"The staff at Bristol Street SEAT Derby were good because they were well trained"

27th December 2017 | Mr Nicholas Pedley-MacKenzie

"My experience at Bristol Street SEAT Derby was positive because of the sales person Andy"

17th December 2017 | Mr John Murphy

"The experience at Bristol Street SEAT Derby was great because the sales people made it such a pleasure and nothing was too much for them to help! "

16th December 2017 | Mr Jack William Shuker

"I'd recommend Bristol Street SEAT Derby because their helpful friendly and reliable "

13th December 2017 | Mr Smith

"I'd recommend Bristol Street SEAT Derby because very easy to deal with, car was as explained over the phone, spot on , andy lawrence salesperson delt with transaction from start to finnish, very polite, not pushy like some, top guy,even delivered car to glouchester. many thanks sharon."

7th December 2017 | Mrs Sharon Peck

"My experience at bristol street derby was spot on, my dealer Andy Lawrence was quick to adress the faults that came up (note that it was tch ford that failed to spot these) and made sure that all my issues were satisfied, overall i'm very hapoy with the car and dealers and would pursue a car through bristol street again."

5th December 2017 | Mr Joe Cooper

"I'd definitely recommend Bristol Street SEAT Derby because it was a professional un-forced sale where dealer knew his stuff and sale was personal but professional."

4th December 2017 | Mr Richardson

"Easy to deal with, have a great range of cars to select from at the right price"

4th December 2017 | Mrs Liz Marson

"The experience at Bristol Street SEAT Derby was great because the staff were very helpful but not too pushy."

3rd December 2017 | Miss T

"I was happy with the service at Bristol Street SEAT Derby because the person who took charge of us was very polite and made everything understandable, easy."

24th November 2017 | Mr William Miles

"I was pleased with Bristol Street SEAT Derby and would recommend them because i did everything over the phone without seeing the car and when i did i was highly sattisfied,everything went perfect , and Kiera the sales lady even came in on her day off to look after me!"

23rd November 2017 | Mr Fred Gray

"My experience at Bristol Street SEAT Derby was positive"

20th November 2017 | Mr Suresh Talluri

"I'd definitely recommend Bristol Street SEAT Derby because the sales staff are helpful and friendly, booking a test drive was straightforward and there is a fantastic range of cars available. My car was ready on time and I'm delighted with it."

15th November 2017 | Ms Jacqueline Bell

"My experience at Bristol Street SEAT Derby was positive because of the fantastic service, I always prefer to purchase my cars from Bristol Street Seat purely for the excellent service I always receive, whether it be browsing or buying."

13th November 2017 | Miss F

"I'd endorse Bristol Street SEAT Derby because I had a great customer service experience from Dayne and the vehicle has met all of my requirements "

13th November 2017 | Miss Gina Sandhu

"I would recommend Bristol Street SEAT Derby to friends and family because they were friendly and effiecent"

12th November 2017 | Mrs Marie Palmer

"The staff at Bristol Street SEAT Derby were good because they worked around our circumstances"

11th November 2017 | Mr Muhammed Rujudawa

"I'd endorse Bristol Street SEAT Derby because their great service and quality helped to make the deal swift and easy. "

9th November 2017 | Mr Peter Larke

"I'd recommend Bristol Street SEAT Derby to a friend because Andy the sales guy was helpful yet not pushy at all "

7th November 2017 | Miss Harland

"I would recommend Bristol Street SEAT Derby to friends and family because of the excellent service and the the no pressure sale."

6th November 2017 | Mrs Caroline Loftus

"Bristol Street SEAT Derby were really helpful and I'd recommend them because they had a great choice of cars and offers"

30th October 2017 | Mrs Alyson Woodcock

"The experience at Bristol Street SEAT Derby was great because Andy L gave no pressure and suggested a great car based on what we were after while price matching another dealer. "

26th October 2017 | Mr Dave Rose

"The experience at Bristol Street SEAT Derby was fantastic because everyone is friendly "

17th October 2017 | Mrs Mal

"I'd recommend Bristol Street SEAT Derby to a friend because my purchase was completely hassle free and fast. Really friendly and helpful staff."

13th October 2017 | Mr Lewis Graham

"My experience at Bristol Street SEAT Derby was memorable because its the first car i have bought from a main dealer and the newest I've ever had all made possible by your 0% finance "

12th October 2017 | Mr Stuart Binns

"I'd endorse Bristol Street SEAT Derby because they were genuine and most helpful, they couldn't do enough to ensure all was well"

11th October 2017 | Mr David Raine

"Bristol Street SEAT Derby were fantastic because they helped with a smooth transition "

9th October 2017 | Mr Lee Sudbury

"The experience at Bristol Street SEAT Derby was fantastic because the sales assistant Andrew Lawrence was extremely helpful in every way and very friendly. He made The purchase of the car so easy and made The process very clear. The staff in general were friendly and made me feel like I could ask any question, no matter how trivial it might have been. The communication from start to collection of the car was brilliant. Would definitely buy from them again. "

3rd October 2017 | Miss Kathryn Hardy

"My experience at Bristol Street SEAT Derby was excellent because they had exactly the as-new vehicle I wanted at an great price, and the purchase was very efficient and problem free. The car itself was absolutely immaculate. The salesperson made sure I was familiar with all the technical aspects of the car and linked in my phone for me before I drove off."

20th September 2017 | Mr Steve Bull

"Bristol Street SEAT Derby were great because the salesman was very friendly and explained everything in great detail and showed me lots of different offers and options before I made my choice"

19th September 2017 | Miss V

"I'd recommend Bristol Street SEAT Derby because the service we receive throughout has been first class! Andy who dealt with us was friendly and professional, he listened to what we looking for and found us a car that fits our needs as a family perfectly."

11th September 2017 | Mr Ollie Crooks

"I'd recommend Bristol Street SEAT Derby to a friend because I have worked in the motor industry for many years as sales manager with a lot of the major dealer groups and have to say the following. Bristol Street Motor Group are up there if not at the top of that list and if I was looking for a return to the industry they would be the first company my CV would be sent to."

9th September 2017 | Mr Jonathan Hawker

"The experience at Bristol Street SEAT Derby was good because I got the car I wanted"

3rd September 2017 | Mr Michael Thompson

"I'd recommend Bristol Street SEAT Derby to a friend because I am completely satisfied with their service, however as they are in Derby and I live near Leeds I'm not positive anyone would actually consider purchasing,unless like me the car they particularly wanted was there."

2nd September 2017 | Mrs Annette Watson

"I was pleased with Bristol Street SEAT Derby and would recommend them because Andy L listened to what we were after and found us our perfect car. No high pressure sales. No nonsense! "

29th August 2017 | Mrs Claire Palmer

"Big andy was very helpful not andy Laurence the other andy.... very polite and very enthusiastic.... see you in 18 months andy... your a legend!"

28th August 2017 | Mr Bradley cockerham

"I had a great experience at Bristol Street SEAT Derby because Andy Parker (my sales representative) is fantastic! He is how all salesman should be. Not pushy, puts you at ease, knowledgeable, genuine & caring and most of all has gone beyond my expectations. Very very good. There have been a few issues with the car however, but he is working towards getting all the issues fixed in all his power. Once these are sorted eventually (I'm confident they will), I'll definitely recommend you and would certainly repurchase again"

25th August 2017 | Mr Matthew Cowling

"After visiting several dealerships the experience at Bristol Street SEAT Derby was superb. Andy welcomed us outside on the pitch and from the moment he said hello his warm approach gave us the assurance that we would show us to the car we wanted without any forceful sales tactics. After explaining our requirements he showed us 2 vehicles and quickly came to a deal that suited us. There was no flitting backwards and forwards to get the terms agreed and Andy went above and beyond to handover the car on his day off. I have been to a lot of dealerships and this was by far the quickest and most straight forward of all and would highly recommend them."

18th August 2017 | Mr Dave Swift

"I would recommend Bristol Street SEAT Derby to friends and family because the service was great and the cars are top class! Missing the shampoo from my diamondbrite package but will be sure to chase this up directly."

18th August 2017 | Mr Owen James

"My experience at Bristol Street SEAT Derby was memorable because I know through dealing with them before in relation to seat motors that the car would be totally reliable and fun to own and drive. The way the staff treat you from beginning to end of the process of purchasing a new car is spot on. Special mention to kiera who dealt with me on my visits, lovely professional person, good advertisement for Bristol street motors. "

16th August 2017 | Mr Larry Sloan

"An absolutely fantastic journey; from seeing the car online, to driving it away. You are helped every step of the way, no question is a stupid question.. you are treated just how you would want to be treated. The cars are cleaned to an extremely high standard and live up to the pictures, definitely would recommend if you're thinking of a new car!"

15th August 2017 | Mr Myles Griffin

"I'd recommend Bristol Street SEAT Derby to a friend because of very good service by the salesperson"

15th August 2017 | Mr Patrick Binnion

"I'd recommend Bristol Street SEAT Derby to anyone because of the excellent service and car that was provided to me. Imogen was of great help and accommodation. she was welcoming to myself and my family and offered me different deals to suit my needs. I would and have already recommended friends and family to go to Bristol Street Seat in Derby and see Imogen as i am absolutely delighted with the car, deal and service that was provided to me when there. Thank you!"

15th August 2017 | Mr Joshua Williams

"I'd definitely recommend Bristol Street SEAT Derby to friends and family because the customer service was exceptional, the standard of the vehicles was second to none and Andy's personalised sevice went above and beyond expectations. We will most definitely be returning for our next upgrade. "

14th August 2017 | Mrs Laura Turgoose

"My experience at Bristol Street SEAT Derby was positive because I had a simple quick experience when upgrading my car and I got what I wanted regarding the vehicle"

7th August 2017 | Miss Godson

"My experience at Bristol Street SEAT Derby was not a positive experience, I was sent the wrong finance paperwork, I had to ask twice for the paperwork relating to the Diamond Bright treatment, the car has two lights which were full of condensation, the first was repaired before picking up the car but without the interior light casing being replaced. The interior of the car was not as clean as I would expect and all dust caps on the tyres were missing."

1st August 2017 | Ms Amanda Simons

"I'd endorse Bristol Street SEAT Derby because i was welcomed with respect & without question they let me take the 4x4 to my home address to calculate space on the drive way & test drive without having to pay a deposit unlike another dealer who lost a sale over looking down on a costumer thinking another tyre kicker Weldone to Alex & manger Ben 4 treating a costumer with respect keep up with good work "

31st July 2017 | Mr Mohammed Razwan

"My experience at Bristol Street SEAT Derby was memorable because of speed."

31st July 2017 | Mrs Catalina Cislaru

"Bristol Street SEAT Derby were great because service was excellent from start to finish"

28th July 2017 | Mr Morrison

"I was happy with the service at Bristol Street SEAT Derby because I know the dealership because I have dealt with them before, they treat you with the utmost respect and try to get you the best deal possible, very happy with them."

26th July 2017 | Mrs Hudson

"I'd recommend Bristol Street SEAT Derby to anyone because Andy Lawrence worked exceptionally above and beyond my requirements to ensure I could purchase my car from Bristol street motor Derby. Andy respected my budget and worked with the managers so I could achieve my limit and the car I was after. I felt Andy and the team at Derby actually listened to my needs and therefore I would definitely recommend them to my friends and family. "

25th July 2017 | Mrs Ali

"Bristol Street SEAT Derby were great because Andy Lawrence - great guy!!! See you in October when we're coming back to get a qashqai :-)"

20th July 2017 | Mrs Kerina Rujudawa

"My experience at Bristol Street SEAT Derby was cracking because we were given the chance in our own time to view the car and make our decision without being pressured. The sales person was both polite, and informative."

16th July 2017 | Mrs Jacqueline McFarlane

"Bristol Street SEAT Derby staff were good because very friendly. Unfortunately a few hiccups getting my car but Bristol Street staff were very helpful in sorting out issues."

14th July 2017 | Mrs Michelle Daniels

"The staff at Bristol Street SEAT Derby were good because: very thorough and no pressure to take unwanted finance or insurance extras"

7th July 2017 | Mr F

"I'd definitely recommend Bristol Street SEAT Derby because of sales staff"

12th June 2017 | Mr Richard Smith

"The experience at Bristol Street SEAT Derby was fantastic because Mark Pashley was extremely helpful and he helped and went the extra mile to get me the car I wanted "

9th June 2017 | Mr Conor Seabridge

"Bristol Street SEAT Derby were great because the service was excellent and all the staff were very helpful and friendly and nothing was to much trouble "

7th June 2017 | Miss Kayleigh Collins

"I'd recommend Bristol Street SEAT Derby to a friend because they were very helpful in finding the right car for me and even brought it over from County Durham. They weren't pushy unlike some car dealerships. They explained all of the 'optional' add-ons in detail but again the decision was left to me without any pushiness to proceed. "

5th June 2017 | Mrs Alison Yeomans

"Bristol Street SEAT Derby staff were good because as stated earlier, when I visited with my wife they included her in all the conversation and med her feel completely involved. I was not hurried at any stage, and the salesman made me feel at ease and I was not pressurised at all. I was very satisfied with everything."

3rd June 2017 | Mr Graham Lewis

"My experience at Bristol Street SEAT Derby could have been better because of the amount of work needed on the car, after the purchase, it needed new pads and disks (Brakes), Air conditioning not working, needed a new tyre, this was done under the waranty and fixed at my local Bristol Street. its a shame as Andrew Lawrence is a top bloke, let down by others"

31st May 2017 | Mr Glenn Phillips

"My experience at Bristol Street SEAT Derby was memorable because the Sales Executive (Mark Pashley) and the other staff all did their utmost to make sure we got a suitable car and a good deal. "

27th May 2017 | Mr John Walters

"The experience at Bristol Street SEAT Derby was fantastic because of our salesman- Mark P."

23rd May 2017 | Miss Inga Ukstina

"My experience at Bristol Street SEAT Derby was positive because I had a great sales person who helped with every part of my sale and the whole team was great and helpful. "

22nd May 2017 | Miss Reena Lashar

"The experience at Bristol Street SEAT Derby was fantastic because they made me feel important and completely satisfied with the deal that involved a part exchange of my existing car."

18th May 2017 | Mr Denis Reynolds

"My experience at Bristol Street SEAT Derby could have been better because it was agreed snone chips and scratches touched up and polished, agreed a time and date to collect car at a local dealer and had the day day off work to do so then on the day recieved a call to say wasn't going to happen then later a call to say I could but from seat derby at my expense after already loosing a day at work. Car interior was covered in dog hair and stone chips and scratches hadnt been done as agreed awful service and of yet still to be contacted about it but sure it will just be swept under the rug and not made right."

13th May 2017 | Mr mark Thomson

"I'd definitely recommend Bristol Street SEAT Derby because I was given exactly the deal I wanted and staff where very friendly and helpful and I'm now saving money on both payments and fuel costs .Andy did a great job thank you "

12th May 2017 | Mrs Gillian Harrison

"My experience at Bristol Street SEAT Derby was cracking because very friendly staff."

11th May 2017 | Miss Sarah Bird

"I'd recommend Bristol Street SEAT Derby because they had what I was looking for and the customer service the excellent. "

4th May 2017 | Miss B

"I was happy with the service at Bristol Street SEAT Derby because its great "

4th May 2017 | Mr Adam Finnegan

"I'd definitely recommend Bristol Street SEAT Derby to friends and family because the staff were knowledgeable, catered to my needs and requests, and provided me with a clear explanation of what I was purchasing, payment terms, etc. I also witnessed an excellent display of coaching of younger, less experienced personnel"

4th May 2017 | Mr Gareth Walker

"I was happy with the service at Bristol Street SEAT Derby because there was a variety of cars available to me within my price margin. Andy Lawrence gave me the perfect car that fit my needs! Fantastic service, thank you! "

2nd May 2017 | Miss Hannah Musson

"I'd endorse Bristol Street SEAT Derby because they were very helpful and provided great customer service and care when i was looking for my car."

26th April 2017 | Mr Steven M

"My experience at Bristol Street SEAT Derby was positive because I got everything i came for"

21st April 2017 | Mr Jahvan Miller Davidson

"Bristol Street SEAT Derby were great because Andrew Lawrence made the sale so smooth. Kept me updated. Kept his promise. He should be a General Manager at Bristol street motors Derby."

18th April 2017 | Mrs Nishita Ganatra

"The experience at Bristol Street SEAT Derby was fantastic because I found the car I wanted at the price I wanted to pay."

17th April 2017 | Mr Vincent White

"My experience at Bristol Street SEAT Derby could have been better because of poor quality checks; I purchased a Nissan Qashqia from Seat Pride Park Branch in Derby; I had arranged for the sale of my previous car to coincide with the sale of the new car. After completing all the paperwork and transferring all the money over £12k, I was told the technicians had not coded the media system and they did not have a number in the manual to sort so I agreed they held the car another day for this to be sorted. I collected the car on the following day and then on the next day I had a ‘Stop/Start system fault error displaying on the display screen… Contacted Seat Pride Parkway Derby again and they suggested I booked it in with Nissan in Derby and they would cover the costs. The car was booked in with Nissan who sorted the error, however the next day I noticed the trim on the boot was coming apart which appears to have electrics connected to it and the button that releases the boot is connected to this section so the car was booked in again! Frustrated with the fact quality checks were poor however my sales advisor was very good at helping to sort problems – Fingers crossed all goes well now – However It’s a shame the company of this size did not acknowledge all the inconvenience caused and offer me some compensation or even a three year warranty (guarantee) on the car for peace of mind as my family feel I have been sold a unreliable car – This has been a very distressing experience! "

10th April 2017 | Mr Dhillon

"I would not recommend Bristol Street SEAT Derby because I'm still waiting on the spare key for the car. The car came without mats and I still haven't received the ones supposedly sent in the past. I'm getting a bit sick of having to chase them about the key. When I got the car, the delivery driver had left crumbs in the foot well. I had to wait two weeks before getting the car because of the key but then I insisted on having the car and the key being sorted later. Well, a month after the initial purchase, I still only have one key. There was a slow puncture on the left rear tyre that I contacted BS about immediately to be told it's not their problem. So I had to go and have a new tyre fitted a mere few days after having the car, at my own expense. "

6th April 2017 | Miss Rosemary Bentley

"Bristol Street SEAT Derby were really helpful and I'd recommend them because from the very first phone call the sales advisor Mark was helpful and friendly and extremely enthusiastic, nothing was too much trouble. He made the experience of buying a car fun and enjoyable. Bristol Street Motors as a whole have been nothing but a pleasure to deal with. Would definitely recommend to friends and family and will be returning when looking for a new car myself. "

5th April 2017 | Miss Emilie Hickling

"Amazing service. Very helpful, Andy couldn't do enough for me. The whole experience was brilliant and so is the car."

4th April 2017 | Mr Ian Birse

"I'd suggest Bristol Street SEAT Derby to a friend because good service and range of cars"

20th March 2017 | Mr Jamie Rudge

"I was happy with the service at Bristol Street SEAT Derby because of the whole experience. And the sales person (Andrew Parker) was in my opinion outstanding"

6th March 2017 | Mr Anthony Plumb

"Bristol Street SEAT Derby were really helpful and I'd recommend them because, Bristol Street Motors have a reputation for reliability and not ripping people off. They gave me an excellent deal, were very helpful and agreed to all my terms. They didn't put me under pressure to buy and were genuine with their information. "

28th February 2017 | Mr Marcus Price

"I'd endorse Bristol Street SEAT Derby because friendly customer service"

23rd February 2017 | Mr Steven Taylor

SEAT Derby

SEAT DerbySEAT Derby
seat

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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94 of SEAT Derby customers who bought a vehicle would recommend them to a friend