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100 reviews of Skoda Guildford

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Skoda Guildford

87

Overall satisfaction

90

Would recommend

"My experience at Lookers Guildford Skoda was cracking because we got the car we wanted ."

23rd February 2018 | Mrs Jane Leadbetter

"Lookers Guildford Skoda were helpful because they provided me with the information I required and had a good knowledge of the new car I was looking at"

20th February 2018 | Mr Andrew R

"I'd recommend Lookers Guildford Skoda to anyone because everyone I met there were extremely courteous and professional. No overselling or pressure from salesmen that I have encountered at other establishments."

19th February 2018 | Mr Roy Harrall

"The service that I recieved during my visit was second to none. Glen took me through all of the options available, and helped me get the car that was best suited to my budget and requirements. The whole process was very relaxed, and Glen was more than happy to take the extra time needed to explain anything I found overly complicated. Glen also helped me get the best out of my new car with the additional Gard X package, which has already proved to be worth the money! I was also very greatful for the manager Grant coming to thank me for my business, it was a nice touch of class and professionalism that you don't get in many other places. I couldn't be happier with my car, thank you Glen and the team at Lookers, Skoda!"

19th February 2018 | Mr Barry C

"Lookers Guildford Skoda staff were good because of the friendly atmosphere and absence of undue sales pressure. Tom Lawrence went to great lengths to satisfy all of my queries and was very patient during the handover of the vehicle. I was particularly impressed during my first visit when, all the sales staff being occupied, the manager came out to offer assistance and show me the vehicle. "

13th February 2018 | Mr John Turnbull

"My experience at Lookers Guildford Skoda was memorable because it’s well designed with courteous/friendly staff"

7th February 2018 | Mr Mark Crawford

"Lookers Guildford Skoda were great because they listened to my needs and did not try to pressurise me. Salesman Tom answered all my questions honestly and explained all my options. "

5th February 2018 | Mr Mick Cooper

"Lookers Guildford Skoda were fantastic because they listen to your requirements then guide you to a package that suits and is a good deal."

5th February 2018 | Mr John Stevens

"The experience at Lookers Guildford Skoda was good because it was extremely efficient"

2nd February 2018 | Mrs Barbera Maurizi

"I'd definitely recommend Lookers Guildford Skoda to friends and family because great service great value and salesperson was honest."

31st January 2018 | Mr Thomas Campbell

"I would not recommend Lookers Guildford Skoda because of poor communication "

26th January 2018 | Mr V

"I'd definitely recommend Lookers Guildford Skoda to friends and family because the service we received was excellent and they supplied exactly what we were looking for."

24th January 2018 | Mrs Jennifer Noble

"I'd definitely recommend Lookers Guildford Skoda because they put the Customer first and offer great deals."

23rd January 2018 | Mr Dennis Williams

"I was pleased with Lookers Guildford Skoda and would recommend them because the sales team are friendly efficient and supportive, not hard sell it feels that the choice is mine and they were really helpful. "

23rd January 2018 | Mrs Rita Wright

"Lookers Guildford Skoda were great because- friendly service - quick to find and sort out an approximate car. Sale went smoothly from start to finish"

21st January 2018 | Mr Andrew Colebrook

"The staff at Lookers Guildford Skoda were good because they were attentive and courteous."

20th January 2018 | Mr Stephen Brown

"I'd recommend Lookers Guildford Skoda to anyone because Len the sales guy gave us a great test drive and answered all our questions. I will be buying a Octavia in due course. "

19th January 2018 | Mr Alan Palmer

"The experience at Lookers Guildford Skoda was friendly and efficient"

18th January 2018 | Mrs R

"My experience at Lookers Guildford Skoda was cracking because of the after care provided."

17th January 2018 | Dr S

"I'd recommend Lookers Guildford Skoda to anyone because the staff are all really friendly, knowledgeable and a pleasure to deal with."

16th January 2018 | Mrs R

"I had a great experience at Lookers Guildford Skoda because we were able to establish a good relationship with Len Taylor within minutes of meeting him. No pressure, he listened and made us feel very relaxed. "

16th January 2018 | Mr Barry Smith

"The experience at Lookers Guildford Skoda was fantastic because Icannot falt anything to do with this garage."

15th January 2018 | Mr Stephen Crudgington

"I would not recommend Lookers Guildford Skoda because they take too long to come back to you with an evaluation for Trade In, and offer book bottom values when they do with no negotiation. "

9th January 2018 | Mr Kenny Fairholm

"I'd definitely recommend Lookers Guildford Skoda to friends and family because the whole process was first class. Tom Lawrence is a first class sales person whose courtesy,knowledge and overall service was much appreciated."

8th January 2018 | Mrs H

"The staff at Lookers Guildford Skoda were good because they were friendly, explained details clearly, did not try the hard sell and did smile! They made the whole buying experience a happy one and not at all stressful."

8th January 2018 | Mr Graeme Challis

"The experience at Lookers Guildford Skoda was fantastic because gave Avery competitive price and good customer service."

7th January 2018 | Mr Graham H

"My experience at Lookers Guildford Skoda could have been better because the customer service is severely lacking and little interest is shown In actually selling cars. "

31st December 2017 | Mr Simon F

"Lookers Guildford Skoda were great because I found what I was looking for and the price was right"

22nd December 2017 | Mr Robert Lintott

"I'd definitely recommend Lookers Guildford Skoda to friends and family because friendly and professional"

21st December 2017 | Mrs B

"Whilst I can't really comment on the dealership as one Skoda Dealer is much like any other (all I have had dealings with have been excellent) as a Sales Director, I was particularly impressed with Glen Fletcher, the sales representative who handled all aspects of the transaction. In would particularly compliment him on the way all documentation was completely ready for when I arrived to take over the car, it was well explained, logically ordered and straightforward. The car was extreamly well prepared and the follow up post sale has been excellent. "

20th December 2017 | Mr Colin Matson

"I would recommend Lookers Guildford Skoda to friends and family because it was friendly and informative. "

18th December 2017 | Mrs Davies

"The experience at Lookers Guildford Skoda was fantastic , though didn’t particularly like the telephone reminder at 1900 the night before paying that I had to pay tomorrow. As a person who does a lot of deals, all for cash, I was a little annoyed at the reminder "

16th December 2017 | Mr Richard Bracey

"I'd suggest Lookers Guildford Skoda to a friend because they are very knowledgeable about the cars they sell and offer a professional sales service without being at all pushy "

11th December 2017 | Mr Robin Ball

"I'd definitely recommend Lookers Guildford Skoda because they were friendly, patient and knowledgeable."

9th December 2017 | Mrs Jane Todd

"I was happy with the service at Lookers Guildford Skoda because of the time and attention to detail the salesperson took to get the right model at the right price for me"

8th December 2017 | Mr B

"I'd definitely recommend Lookers Guildford Skoda to friends and family because they are really helpful and give their advice and insight every step of the way."

4th December 2017 | Miss Thara Harrison

"The experience at Lookers Guildford Skoda was fantastic because the friendly attitude of the staff"

4th December 2017 | Mr Stefan Brash

"I'd recommend Lookers Guildford Skoda because they are professional."

4th December 2017 | Miss Erika Sztanko

"My experience at Lookers Guildford Skoda was cracking because cars are great, but mainly because the salesman was so helpful without being at all pushy. "

30th November 2017 | Mr David Chapman

"I'd definitely recommend Lookers Guildford Skoda because rhey provided and efficient and professional service. The sales team are friendly and polite "

27th November 2017 | Mr James Birtwistle

"I'd recommend Lookers Guildford Skoda because they were very friendly and professional"

21st November 2017 | Miss M

"I would recommend Lookers Guildford Skoda to friends and family because from the outset they were really in tune with what my requirements were and were able to exceed my expectations to the extent of shipping the car all the way from Scotland for me to test drive. They made the whole purchase experience straightforward and was less hassle that I expected. Thanks Grant Willis for you assistance"

21st November 2017 | Mr Brian Joyce

"The staff at Lookers Guildford Skoda were good because friendly efficient service with no pressure"

21st November 2017 | Mrs S

"The staff at Lookers Guildford Skoda were good because they wer extremely friendly and well informed."

19th November 2017 | Mr G

"I had a great experience at Lookers Guildford Skoda because the young man Glen who helped us was informative without being pushy and kept us in the picture with prices and deals despite the fact we changed our mind in the type of car."

15th November 2017 | Mrs Rosemary Cooper

"I would recommend Lookers Guildford Skoda to friends and family because Russell Reeves was very helpful and one of the few Skoda salesmen to follow up my initial enquiries"

13th November 2017 | Mr Andrew Linden

"My experience at Lookers Guildford Skoda was positive because the staff were friendly and helpful"

13th November 2017 | Mr Owen

"I would recommend Lookers Guildford Skoda to friends and family because the staff are very helpful and courteous, the service was carried out efficiently and the costs were low."

13th November 2017 | Mrs B

"I would not recommend Lookers Guildford Skoda because they clearly aren't interested in selling cars; I'm not even sure ill get my car serviced in the local garage due to their lack of customer service"

11th November 2017 | Mr Justin Mills

"Lookers Guildford Skoda were great because the sales service was efficient and informative."

8th November 2017 | Mrs Charlotte Fentem

"The staff at Lookers Guildford Skoda were good because they knew what it takes to give excellent service"

8th November 2017 | Mrs Jasbir Sumal

"The experience at Lookers Guildford Skoda was great because I received what i expected and bit more...."

7th November 2017 | Mr Michael Soska

"I'd endorse Lookers Guildford Skoda because they handled a very testing situation in very attentive and professional manner."

7th November 2017 | Mr John Pantings

"My experience at Lookers Guildford Skoda was cracking because of the professional and friendly service "

6th November 2017 | Mr James Burtwistle

"Lookers Guildford Skoda were great because of knowledgeable and not pushy sales team and they have a great showroom"

3rd November 2017 | Mr D

"I was happy with the service at Lookers Guildford Skoda because great staff , informative, on time for pickup with service, spare wheel provided as specified. Well done. Super pleased with the vehicle."

31st October 2017 | Mrs K

"I would recommend Lookers Guildford Skoda to friends and family because Fair pricing and transparent on extras you get or not within that pricing."

31st October 2017 | Mr Tim Baron

"I would recommend Lookers Guildford Skoda to friends and family because of the choice of cars. I also appreciated the informed salesperson and in particular, the very 'no pressure', 'non-sales-y' way of doing business!"

29th October 2017 | Miss G

"I would not recommend Lookers Guildford Skoda because they are a shambles "

27th October 2017 | Mr Colin Ellis

"I had a great experience at Lookers Guildford Skoda because such a good valua if leasing, no good if your a cash buyer"

26th October 2017 | Mr Frank Wood

"Lookers Guildford Skoda were fantastic because the Salesman was well informed and not pushy. The car was good too."

20th October 2017 | Ms Veronica Gates

"I had a great experience at Lookers Guildford Skoda because the pre-owned vehicle selection and the deals available are very attractive. "

18th October 2017 | Mr John Cowburn

"My experience at Lookers Guildford Skoda was cracking because we were looked after by a very friendly staff member who did not persist in trying to sell us we obviously did no want or require"

17th October 2017 | Mr Peter Luckham

"My experience at Lookers Guildford Skoda was great because there was a genuine effort to be efficient and informative and for me to leave the dealership with a real sense of having received a welcoming and caring service to accompany the quality product I was buying!"

16th October 2017 | Mrs S

"I'd suggest Lookers Guildford Skoda to a friend because of the customer service, range of products and general atmosphere. Excellent dealer."

10th October 2017 | Mr Simon Bedford-Smith

"Ian Potter, Grant Willis and Indy Thomas are good Ambassadors for Lookers Guildford Skoda; they were always attentive, helpful and went the extra mile to ensure that I was satisfied with my purchase. So far I am satisfied with my purchase. "

9th October 2017 | Mr Richard Webb

"I had a great experience at Lookers Guildford Skoda because not pressurised to buy but given facts and figures when requested. Very professional and approachable staff. "

9th October 2017 | Mr Ian Hinds

"I'd recommend Lookers Guildford Skoda to anyone because Grant Willis was a superb Salesman. He isn't the typical car salesman who took time to understand my concerns and made me at ease signing on the doted line."

6th October 2017 | Mr Toby Dransfield

"I'd endorse Lookers Guildford Skoda because good showroom, excellent sales person knowledge wide choice of cars both new and used"

6th October 2017 | Mr Brian Keen

"I'd recommend Lookers Guildford Skoda to a friend because the service was good but on this occasion spoilt by the failure to providev a fully equipped new car at the outset"

30th September 2017 | Mr Martin Farr

"I would not recommend Lookers Guildford Skoda because they are not offering good deals"

29th September 2017 | Mr John Carrington

"I was pleased with Lookers Guildford Skoda and would recommend them because there was A good atmosphere in the showroom and friendly relaxed staff"

16th September 2017 | Mr W

"My experience at Lookers Guildford Skoda was cracking because I felt the salesman was honest and competent. "

14th September 2017 | Mr Alan Jenkins

"I had a great experience at Lookers Guildford Skoda because we had a very positive and helpful service from Tom who was happy to spend time with us as we asked many questions and sought a wide range of options. In addition he was not pushy but easy to talk to, so worth a visit."

13th September 2017 | Mr E

"My experience at Lookers Guildford Skoda could have been better because car was sent out with incorrect tyre pressures and still waiting for owners manual pack fro glove compartment."

13th September 2017 | Mr Steve Patch

"My experience at Lookers Guildford Skoda could have been better because I had an appointment. I was told the sales representative (Tom) will be with me in a minute. After half an hour no one bothered to show me the car I was interested in or provide some quotes. There was no one at reception too."

12th September 2017 | Mr P

"I'd definitely recommend Lookers Guildford Skoda to friends and family because there is a good selection of quality cars. Also the customer service was seamless, unhurried, friendly, personal to the point of being able to be honest with the customer. I left feeling I can return or contact the garage about anything I may need or want to know. And to date I love my new Skoda citigo!! Thank you."

11th September 2017 | Ms Catherine Pickavance

"I would recommend Lookers Guildford Skoda to friends and family because everyone we spoke to from the receptionist to a mechanic to the salesman, Grant, was extremely helpful and very personable."

11th September 2017 | Mr Adrian Fisher

"I would recommend Lookers Guildford Skoda to friends and family because I was made to feel like the experience was exceptional"

11th September 2017 | Mr P

"Lookers Guildford Skoda staff were good because I received two cups of TEA!"

3rd September 2017 | Mr David Hargrave

"My experience at Lookers Guildford Skoda was positive because the whole place feels very relaxing and positive and the team there seem happy and really do seem to support each other and step in if a colleague is busy or not available. They gave me a great deal of time and made the whole experience a pleasurable one. And ... I bought a great car from them!"

30th August 2017 | Mrs W

"My experience at Lookers Guildford Skoda was positive because it was a good price"

30th August 2017 | Mr Ken Barnard

"Good sales person (presentation). "

25th August 2017 | Mr A

"Lookers Guildford Skoda were helpful because they made the process of buying a new care a smooth and pleasant one. They were professional and mindful of my needs throughout. Grant and Ian really couldn't have made me feel any more valued as a customer."

22nd August 2017 | Mr Ian Robins

"The staff at Lookers Guildford Skoda were good because they understood our needs and found a car that matched this. Easy, personable & solutions focused. "

21st August 2017 | Mr Sam Moqbel

"Lookers Guildford Skoda were fantastic because our salesman was friendly, informative, helpful and not pushy."

14th August 2017 | Mr Osborne

"Lookers Guildford Skoda were great because Len was really friendly, open, honest and was a great representative of Lookers. "

10th August 2017 | Mr Stewart Worth

"My experience at Lookers Guildford Skoda could have been better because See above"

9th August 2017 | Mr Christopher Wood

"I would not recommend Lookers Guildford Skoda because of my experience stated above, but I'm sure on a different day and a different deal they would be fine, the salesman i was dealing with was great and very apologetic about the unfolding situation. "

8th August 2017 | Mr Paul Richings

"I'd endorse Lookers Guildford Skoda because normally buying a new car is a long, drawn out and difficult process, but here is was made easy and straightforward. The salesman was fantastic and my children didn't even get bored or fidgety!!"

4th August 2017 | Miss Tracey Titman

"Lookers Guildford Skoda were great because Grant the salesman who we dealt with was extremely helpful in all areas of buying the Yeti.Also his follow-up to us taking the vehicle home wS reassuring - not to mention the fact nd very kindly picked me up on the day of bringing the car home which made things. easier for us as we didn't have to go to the trouble of getting public transport to the dealership."

4th August 2017 | Mr Derek Berry

"My experience at Lookers Guildford Skoda was positive because Grant took the time to explain the cars and identify what would work for us. He was passionate about the brand but did not pressurise us"

1st August 2017 | Mrs W

"I'd endorse Lookers Guildford Skoda because frioendly and helpful and offered a good price"

31st July 2017 | Mr D

"I'd definitely recommend Lookers Guildford Skoda because it's a comfortable, efficient and honest place to do business "

28th July 2017 | Mr Andrew Compton

"The experience at Lookers Guildford Skoda was great because I wasn't made to feel like a stupid woman driver!! All my questions were answered in terms that I could understand "

21st July 2017 | Mrs W

"Len at Lookers Skoda Guildford is the kind of salesman we are happy to deal with. Not at all pushy, listened to our needs and worked with us. Hopefully we will be able to seal a deal in the near future!"

21st July 2017 | Mr Philip Miles

"Was impressed with the customer focus at Lookers Guildford Skoda , particularly the sales executive who dealt with us. Len Taylor took the trouble to help us understand the difference between the spec levels and choose the right options we need. Also took us through the possible finance options, and available stock from which to choose."

18th July 2017 | Mr Samin Sarkar

"Grant Willis was excellent. "

18th July 2017 | Mr F

"I'd endorse Lookers Guildford Skoda because I found the sales rep (Tom) very helpful and down to earth. He understood our needs wasn't pushy at all."

17th July 2017 | Mr Adam Lyons

"Yes if they were interested in a Skoda"

17th July 2017 | Mr Roger Alan

Skoda Guildford

Skoda Guildford
skoda

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

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90 of Skoda Guildford customers who bought a vehicle would recommend them to a friend