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41 reviews of Smart of Gatwick

These reviews were collected by JudgeService.com, an independant car dealer review website.

41

Reviews of Smart of Gatwick

87

Overall satisfaction

85

Would recommend

"I had a great experience at Lookers smart of Gatwick"

12th December 2017 | Miss Laura Revel-Chion

"I'd recommend Lookers smart of Gatwick to a friend because they are professional "

6th December 2017 | Ms Deborah Stratton

"I'd recommend Lookers smart of Gatwick to a friend because they well priced and good service "

1st December 2017 | Mr Kirk Wickens

"I'd definitely recommend Lookers smart of Gatwick to friends and family because the service is great. Not a single bad moment"

21st November 2017 | Mr Raymond Barber

"The experience at Lookers smart of Gatwick was good because we felt very looked after as valued customers. Everything from the various models of cars through to finance was explained clearly for us to make informed decisions to what suited us. We would highly recommend them."

11th September 2017 | Mrs Kelly Smith

"I'd endorse Lookers smart of Gatwick because you are always treated like a VIP."

4th September 2017 | Mr W

"Lookers smart of Gatwick staff were good because ALEX MADE THE HOLE EXPERENCE VERY EASY INFACT I WAS SO HAPPY I HAVE JUST BOUGHT ANOTHER SMART FROM HIM"

29th August 2017 | Mr Mike Helps

"Lookers smart of Gatwick were really helpful and I'd recommend them because the help was appreciated. Also wasn't too bad to get their from Gatwick on public transport. "

8th August 2017 | Mr Orlebar

"Lookers smart of Gatwick were really helpful and I'd recommend them because Josh was very informative about the car and helpful when we needed it. I really love my new smart car. "

28th July 2017 | Miss Hollie Powell

"The experience at Lookers smart of Gatwick was good because everyone was very helpful and was very willing"

15th July 2017 | Miss Lucy Beard

"The experience at Lookers smart of Gatwick was great because the showroom was inviting and comfortable, the Smart team were very friendly and my purchase was dealt with very efficiently as I was pushed for time on both of my visits. "

12th July 2017 | Mr Paul Jansen

"I'd definitely recommend Lookers smart of Gatwick because Alex was super efficient but not pushy, even though I know his job is to sell he never once made me feel pressured or silly for extra explanations! He made the daunting experience of making a big purchase very easy and not once asked if there was a husband which every other salesman has always asked me and has actually put me off! Would recommend all my friends and family to go here even if it's not nearby at all just for the great customer service I've received so far! ( nothing's gone wrong yet with car! :) ) "

24th June 2017 | Miss Brown

"My experience at Lookers smart of Gatwick could have been better because I enquired about a test drive and was told I'd need to supply an NI number. IMO this is very sensitive personal info and absurd to ask for this. Never been asked for this before. I assume Smart has real probs with its potential customers to demand this. Anyway no chance as too many other makes out there to bother with that sort of intrusion. "

5th June 2017 | Mr Nick Gay

"My experience at Lookers smart of Gatwick was cracking because I found the salesman very helpful, and he found the car I was looking for with low mileage. Alex Ponton was extremely helpful and courteous. He told me if I had any problems to come back with the car. Kind regards P. McCarthy "

1st June 2017 | Mr Patrick McCarthy

"I'd definitely recommend Lookers smart of Gatwick to friends and family because my sales person was very clear, professional and friendly. Staff were very helpful and welcoming"

26th May 2017 | Mrs Kayleigh Templey

"I'd definitely recommend Lookers smart of Gatwick because the salesman was a nice chap! He was very helpful and patient! "

16th May 2017 | Mrs Coleen Rowe

"Lookers smart of Gatwick staff were good because Alex was wonderful, friendly, informative and welcoming "

10th March 2017 | Mrs Jacqueline Jenkins

"I would not recommend Lookers smart of Gatwick because you can't even get my name right ! I'm a MRS! "

7th March 2017 | Mr Jaimie Davidson

"I'd recommend Lookers smart of Gatwick to a friend because good frends ship"

20th February 2017 | Miss Ana Veiga

"I'd endorse Lookers smart of Gatwick because nothing to add "

30th January 2017 | Mr Jordan Maguire-Drew

"I'd suggest Lookers smart of Gatwick to a friend because nothing to add "

26th January 2017 | Mr Patrick Smyth

"Lookers smart of Gatwick were helpful because they are taking time to find out all the information that I want"

21st November 2016 | Mrs Carol Arkell

"I would not recommend lookers to anyone I know, if you cannot be bothered when a person wants to buy a car what would you be like if there were problems after a purchase? "

10th October 2016 | Mr Peter Mangion

"Client says the dealership never once made me feel uncomfortable ,always honest and helpful throughout ."

26th September 2016 | Mrs Jackie R

"I'd recommend Lookers smart to my best friends and also to my family, cuz I love the smart car Fortwos but not the new version of smart cars!"

18th August 2016 | Miss Georgia Hopes

"Lookers smart of Gatwick were great because. Louise Sales Executive for Smart Cars Gatwick Branch was Courteous, knowledgeable and made the journey to buy a new car very enjoyable. He is an asset to your organisation."

18th July 2016 | Mrs Ann Canham

"I was happy with the service at Lookers smart of Gatwick because Sophie who I dealt with tried extremely hard to find a car for me"

27th June 2016 | Mrs Rebecca Bonner

"Lookers smart of Gatwick were helpful because they have a customer focused sales team"

16th June 2016 | Mr Karl Marsden

"I'd suggest Lookers smart of Gatwick to a friend because it is a nice dealership with great staff."

10th June 2016 | Mr Christopher Laing

"Lookers smart of Gatwick were great because the staff were very helpful. Louis was welcoming and helpful and very knowledgable answering my questions clearly and honestly. The test drive was a good route with a mix of roads. The staff make you feel welcome and don't overly pressure you which is refreshing. They put together lots of options for me to consider and I felt like they took the time to talk me through each in depth, so I clearly understood the differences. "

2nd June 2016 | Mrs Sophie Wild

"I was happy with the service at Lookers smart of Gatwick because of the service that I received from Louis Kelly. He is very professional at his job and I'll be contacting him when I'm ready to buy my new car. I did not feel pressured by him and he was extremely helpful. He offered me different options and a good deal. Thank you Louis."

31st May 2016 | Mr Faruk Gani

"Lookers smart of Gatwick staff were good because of their friendly and knowledgeable service."

15th May 2016 | Mr G

"I would not recommend Lookers smart of Gatwick because I would expect a better around service, as we had booked a test drive"

11th April 2016 | Mrs Val Hall

"I'd definitely recommend Lookers smart of Gatwick to friends and family because they provided an excellent service and found me a fantastic car within the budget I had given. Everything was explained properly and Louis went out his way to make sure I had the car when I wanted it. Thank you"

1st April 2016 | Mrs Alison Littler

"I would not recommend Lookers smart of Gatwick because it was only after the fourth attempt at delivery that I eventually got the car"

29th March 2016 | Mr Charles Dymoke

"The experience at Lookers smart of Gatwick was good because I was very happy with my interaction with the company. Bought a fourtwo, very happy with it."

10th March 2016 | Miss Sara Johnson

"I was happy with the service at Lookers smart of Gatwick because the sales guy, Louis, was a rally friendly approachable person and not at all pushy. Great service start to finish."

18th January 2016 | Mrs Karen Puddephatt

"I'd definitely recommend Lookers smart of Gatwick to friends and family because they are very helpful and make you feel comfortable. "

30th November 2015 | Mr Stevie Jopling

"I'd recommend Lookers smart of Gatwick because of good frendly service"

30th March 2015 | Mr Yosi Rapaport

"I'd definitely recommend Lookers smart of Gatwick because the showroom is nice and clean, service is excellent and I got to test drive the car that Im considering buying."

11th February 2015 | Mr Peter Dobson

"My experience at Lookers smart of Gatwick could have been better because we have made 3 calls each time someone was due to call us back but didn't"

29th December 2014 | Ms Jan Simpson

Smart of Gatwick

Smart of Gatwick
smart

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

8 Vehicles

  
85 of Smart of Gatwick customers who bought a vehicle would recommend them to a friend