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These reviews were collected by JudgeService.com, an independant car dealer review website.
"The experience at Renault Solihull was good because Tony McGarva was a great salesman he wasn't pushy at all and would recommend him and Renault to all my friends and family. My wife and I felt so at ease in the showroom. I love the car. "
"I would not recommend Lookers Land Rover Chelmsford because the deal I was offered to change my vehicle was insulting and the vehicle that I previously purchased from them is dreadful and has been nothing but trouble, to a point that despite only having owned the vehicle 7 months I am actively looking to get rid of it. It has had numberous issues some of which have still not been sorted by yourselves. Whilst the staff have generally been very helpful I remain totally disappointed with the vehicle and ongoing issues."
"The experience at Bristol Street Mazda Cheltenham was great because they gave us very professional services. Stewart White was brilliant salesman. "
"The experience at Pentagon Oldham Park Road was fantastic because of the very friendly and helpful staff that worked there. From the first phone call to the handover I was given great advice and a very easy going salesman. I hope when I’m changing my car in a few years it will be the first place I’ll check for my car needs. Thank you all at park road."
"Frosts Chichester were really helpful and I'd recommend them because they have a good selection of cars, and they offer a first rate service without being pushy."
"Chapelhouse St Helens were great because they were very patient when u couldn't make the planned day of handover due to work commitments. Steve was extremely pleasant and helpful and I will come back when I want to change my car next time."
"Motordepot Scunthorpe were great because they processed everything extremely efficiently and even compensated me with motor depot warantee when they realised they couldn't offer me the original toyota warrantee. Very happy! "
"Frosts Chichester were helpful because they understand . there may be cheaper places to go but with all my time at frost they have done me well Glen is good knows whats whats keeps you updated Many Thanks "
"The staff at Frosts Chichester were good because they were very knowledgeable and helpful also took their time to to explain all the info on the car and arrange a roadtest and pick the car up at the arranged time ,I have to say I was very impressed with their salesman Sam Foster very informative on all details"
"I'd recommend Pentagon Lincoln Vauxhall to anyone as I found them to be professional and good people to deal with. I would have no hesitation using Pentagon Lincoln for a future purchase. "
"I was happy with the service at Wheelers Chipping Norton Ltd because it has very friendly and knowledgable staff and the whole purchase process was a breeze! "
"SERE Lisburn were fantastic because they kept me well informed of what was happening with my car. Having a video of a technician explaining what was the problems was also great. I'd definitely recommend them"
"The experience at Bristol Street Ford Kings Norton was great because the person who helped me was very nice and kind."
"Stoneacre Worksop were great because , no rush service and communication was great"
"I'd recommend Drive Vauxhall Bristol Central to anyone and everyone because they are extremely friendly and I truly felt cared for. It was a real honour to have got my car from them! Thank you. "
"I would recommend Bassetts Nissan Bridgend to friends and family because really helpful and friendly staff"
"I was happy with the service at Oldham Audi because they are very helpfull and help you find what you are looking for"
"I'd recommend Bristol Street Ford Orpington to anyone because its a great company"
"The experience at Peter Vardy Vauxhall Motherwell was good because as always you are given personal service"
"The experience at Bristol Street Ford West Bromwich was fantastic because Dane was a brilliant sales man. He was patient, not pushy and did everything he could to get the right car for me. He was very charismatic with his sale technique and displayed great customer service by being natural and on the right level. "
"The experience at Holdcroft Nissan Northwich was fantastic because of the excellent and attentive service I received from the salesman and the friendliness of all the staff, showroom was pretty cool too."
"I would not recommend Bristol Street Peugeot Harlow for several reasons. The vehicle was not clean on collection which I only discovered once I got back home which was a 40 mile drive. The handover was rushed and unprepared. I advised them that I was moving address and because this was not noted, when I arrived to collect the vehicle they had to re apply for the finance in the correct details so I was left waiting at the Salemans desk for an additional hour and a half. I was then rushed outside and showed to the car. I was sat in the car for all of 3 mins, then I was told I needed to quickly sign more paperwork but was told to stay in the car not to come back in and then waved off goodbye because other people where waiting for him. I was left sitting in the car park on my own trying to quickly learn abit about the car before I drove all the way back home. When I got back home I then was able to have a little look around of the vehicle, which is when I discovered the boot was absolutely covered in dog hair. I am aware I purchased a used vehicle but the least they could of done was ensure it was cleaned to a good standard, which again is lack of attention. I then had to take the vehicle to be Valeted which I had to pay for out of my own pocket, not something you expect to be doing 2 hours after purchasing a car. I also am disappointed that when I was looking online at the ad of this vehicle and even after discussing this with the salesman, I was told the mileage was at 25,000 but the mileage is actually almost 29,000. This is not what I expect when purchasing from a main Peugeot dealer ! I was also told that I would receive a full tank of fuel as I was traveling all the way from Southend to collect the vehicle and being 8 months pregnant it's not the nicest of journeys to be doing, yet when I collected the car it was only 1/4 full. Overall I'm really disappointed. "
"The staff at Renault Wolverhampton were good because was not pushy and listened to what i wanted"
"The staff at Bristol Street Ford Stoke were good because the staff are friendly and not over pushy like most sales person and listened to what I needed to fit our needs as a family"
"My experience at Peter Vardy BMW Edinburgh was memorable because they took customer service seriously. After my visit, my experience was followed up and was offered additional help. Whilst i've not yet found a car, i'm confident that if I found one at Peter Vardy BMW I'd be well looked after."
"Peter Vardy Vauxhall Edinburgh were really helpful and I'd recommend them because friendly and value for money."
"My experience at Bristol Street Hyundai Bristol was cracking because we had excellent service from Molly who kept us informed at all times regarding delivery of the vehicle, valetting etc"
"The experience at Nissan Wirral was fantastic because they are very friendly, yet professional, without being too pushie. It was a very positive experience. "
"Sandown Mercedes Benz of Guildford were great because of the professional service and great deal."
"Lookers Vauxhall St Helens were great because we found them to have a great all round service with friendly helpful staff that are not pushy. "
"The staff at Bristol Street Citroen Leicester were good because they explained everything and wasn't pushy for a sale!"
"I'd recommend Bassetts Nissan Bridgend to a friend because they are sincere and honest and are willing to help you with any questions you may have"
"My experience at Bristol Street Hyundai Exeter was positive because no pressure, Excellent sales personnel, explained all I needed to know in a simple friendly way."
"I was happy with the service at Corkills Volkswagen Wigan because wasn't pressured . Took time to sort what suited me and was amazed by the personal hand over unveiling the car and surprise present in the boot."
"Steve the salesman was a very personable guy. Good price on the car. "
"My experience at Lookers Nissan Newcastle was cracking because it was very easy and pleasing service and we got a great deal on a nearly new car, I have already recommended Colin the salesman to my parents and they have been into see him and also bought a car, 10/10 champion!!"
"I'd endorse Chapelhouse Preston because we had an amazing car buying experience with no hard sell, Paul Cookson was knowledgeable and approachable and made the whole deal easy, and stress free, would definitely buy from you again, thanks for a very easy car buying experience"
"I'd recommend Bristol Street Ford Redditch because from start to finish, purchasing my first vehicle on finance couldn't have been any easier and that all comes down to the team at Redditch! Thank you so much!!! "
"I'd definitely recommend Macklin Ford Hamilton to friends and family because the whole experience was so smooth and the sales team were first class. "
"You've asked me questions weather I'm satisfied or not but no were to tell you why I'm dissatisfied I'm not happy because I paid for the paint protection and interior protection and was not cleaned let alone protected "
"Once initial problem was solved the staff at Lomond Audi Stirling, in particular Murray and Mary, were good because they had excellent customer service skills. "
"Because the sales staff are the best I have ever dealt with. Coming up with the perfect vehicle I had wished for."
"The dealership at Grimsby is easy to get to. "
"Renault Liverpool were fantastic because the car I initially saw on the website had been sold. They made an effort to find an alternative vehicle that matched what I was asking for. They were flexible about my visit and were attentive when I visited. They went out of their way to get the vehicle ready early when my plans changed. They were aware I had to travel to their site and made arrangements to suit me even though I knew that would be a bit difficult for them. They explained all about the additional services such as gap insurance and servicing plans. I was given a really clear explanation without a hard sell. Craig was friendly and professional without being overly familiar or smarmy which I have found salesmen to be on occasion (not at Renault). He's been attentive to my needs post sale and has been helpful in trying to source a very specific car for a family member. He was everything that I would expect your company would want in a sales person. "
"I'd recommend Drive Vauxhall Haverhill to a friend because they have good care and cheaper "
"I'd recommend Lookers Ford Leeds York Road to anyone because they had plenty to choose from, the salesperson was first class in every respect and all our questions were answered clearly and comprehensively."
"I would not recommend Bristol Street Nissan Chesterfield because the after sales service is shocking and basic after sales customer service skills lack. Our sales advisor promised us certain aspects of the car we were unhappy with prior to purchase would be sorted but we are still waiting for him to contact us despite numerous phone calls, messages left and an attendance in person to point out phone calls had been made, 3 weeks after buying the car. Not even one phone call received to ask if we were happy with car or if we had any issues. Despite being chased for funds to ensure the car was off the forecourt by the end of the month (something which we obliged to do quickly even though we struggled with getting the funds together) it seems that once you have paid for the car the after sales service offered takes a complete nosedive. After sales paperwork was also not explained properly and despite signing up for a service plan agreement we are yet to receive any documentation to say it is in place. Also purchased an extended warranty plan which they advised would kick in at end of manufacturer warranty however again no paperwork received. I have to say of all the car dealers I have dealt with, this is probably the worst. "
"Mackie Motors Arbroath were really helpful and I'd recommend them because issues were dealt with in a professional manner."
"My experience at Lookers Dacia Chester was cracking because the car I purchased was excellent value compared to other dealerships I visited. The attitude and helpfulness of the salesman Tom Rowlands was second to none .I would highly recommend. "
"I'd suggest Autoworld Willenhall to a friend because I am pleased with the car and service recieved"
"My experience at Stoneacre Chesterfield SEAT was positive because I had no hassle. Was able to take a decent test drive and the whole process was fairly quick. "
"The staff at Richard Hardie Sunderland were good because they have always been helpful with my previous car from there and will always have my custom "
"Now Vauxhall Heathrow were helpful because Staffs were good. I would like to thank salesman Bill Howkins."
"Lookers Nissan Gateshead were great because the staff don't attack you like a normal car showroom. The place was immaculate as were the staff."
"The staff at Baylis Vauxhall Evesham were good because they were very helpfull, with no pushy salesmen , made buying the car a very easy & pleasant experience. Big thanks to Gary."
"I'd definitely recommend Pentagon Oldham because the service is excellent couldn't be more happy "
"The experience at Corkills Volkswagen Southport was great because I was not pressured at any time I was able to take time to make decisions"
"My experience at Drive Vauxhall Redcar was cracking because the salesman was great and sold some great cars "
"My experience at Chapelhouse Preston could have been better because I needed to be more formally informed I was left in the dark throughout. I had to do a lot of chasing up. When I would contact no one seemed interested in dealing with any of my concerns they just stated that only my specific salesman could deal with me. I found this very unprofessional and I was very close to ending the deal. On the day I picked the car up my wiper came off and it was heavily raining which I found was very dangerous. On the part exchange I had to constantly chase up and it went into my account about 5/6 days late. Hav"
"Motordepot Birmingham were helpful because staff were friendly and helpful "
"I'd endorse Pentagon Burton On Trent because they have a wide range of good quality cars and the staff were helpful and knowledgeable without being pushy"
"The experience at Corkills Volkswagen Wigan was fantastic because of the my salesman Simion Hall"
"I'd recommend Priceright Rawdon to a friend because they were overall very friendly and helpful. "
"Bristol Street Ford Worcester were great because , Andy negotiated well on our behalf after his boss gave us a poor trade in"
"I'd recommend Bristol Street Ford Shirley to a friend because andy harvey did everything in his power to make sure our experience was excellent when buying the car and after purchasing it "
"The experience at Frosts Shoreham by Sea was fantastic. Tom was so helpful, he answered all my questions and wasn’t pushy. He completed all the paperwork and made everything so easy. The car was spotless and I couldn’t have driven away happier! Thank you so much- I’ll be back for my next car!"
"I'd recommend Bristol Street Renault Exeter to a friend because they are extremley helpful, friendly and helpful."
"The experience at Lookers Ford Chelmsford was fantastic because they were flexible with my needs, they helped me test drive 3 different cars and drove one from Braintree for me to test, they were friendly and efficient and supportive. I was offered a great deal and enjoyed the entire experience. We even went to test other cars on the same day and his professional approach was brilliant, no pressure or stress was displayed. We took up most of the salesman’s day. He said we could drive the car away same day and the work we noted needing doing he promised they could come to my house to fix when it was convenient. Brilliant! "
"I would recommend Frosts Shoreham by Sea to friends and family because friendly and reliable service "
"I would not recommend Chapelhouse Folly Lane because there costume service has gone down hill on this service. This is my third car I brought from you and won’t be buying from you again. They was no contact between us I was left trying to chase my sale reb, unnecessary journeys work not get complete when said. Tryed having my off for £100 you changed paper work still 3 weeks no money didn’t get a good price on my car, didn’t get the correct information on service plan so lost abit in cancelling plan to take new one out which I could of just swapped over. Not happy costumer. "
"I'd recommend Motordepot Grimsby because they take the time to help you find the best deal for what you want to pay etc , wether it takes weeks to choose or a few days, good communication and friendly place to go , no pushy salespeople, but someone always happy to help"
"I'd definitely recommend Chapelhouse Southport because they are professional. Courteous. Customer first and I love dealing with them my MOT and service are done with them. Five star treatment."
"Very friendly staff, very efficient and helpful, kept me informed of progress and price which was very good. A very good garage who I would recommend to anyone."
"I was pleased with Vertu Honda Boston and would recommend them because they are always very friendly staff , always happy to help when needed , dan was great from start to finish on all of vists we had with him , we have had a couple of issues that we needed to raise with him since taking the car home and he has been great n very prompt with dealing with it, he even collected our new car to take back in for us which was a great help for me Always been very impressed with Boston Honda and the service we have received "
"My experience at Corkills Volkswagen Southport could have been better because i asked if i could have the car delivered to my house 100 miles away and the part ex collected. The answer was a definite NO. The money back from the part ex took over a week to be sent (BACS) and had to chase it twice. Not Happy."
"I'd endorse Renault Bolton because purchasing this vehicle was easy and hassle free. Neil hassall was amazing. The customer service was perfect and so friendly, will definitely return in the future, love my new car! Thank you Renault bolton "
"I'd recommend Sandown Mercedes Benz of Guildford to a friend because it was a pleasure buying my new car."
"Lookers Renault Newcastle were really helpful and I'd recommend them because they were very efficient and kept us completely informed. "
"Good service. No hold ups. Plenty of choice. "
"The experience at Bristol Street Ford Orpington was good because very friendly and helpful staff and the after sales support with a minor problem"
"My experience at Bristol Street Ford Cheltenham could have been better because it took several days to get the car ready for delivery"
"Bristol Street Peugeot Harlow were really helpful and I'd recommend them because they had a good choice of cars for reasonable prices "
"My experience at Unbeatablecar Crawley could have been better because not a single person no wheat was going on very rude in the hand over!! No one explained the old finance would take time to settle left waiting over 2 hours to be seen. Took over a month to have anything sorted would never ever use again."
"Lookers Volvo Stockport were great because of the comments stated above"
"Corkills Volkswagen Wigan were great because everyone is friendly easy to speak to and the there range of cars are good. Would definitely buy of them again."
"I'd recommend Wheelers Chipping Norton Ltd to anyone because since purchasing the car, I had a few problems which they dealt with them all instantly, with no questions. Very polite and knowledgeable staff. I would highly recommend them to friends and family."
"I was pleased with Pentagon Huddersfield and would recommend them because they were friendly and knowledgeable, they didn't try to confuse me with jargon."
"We found our experience very professional. We were met by our salesman on the forecourt when we arrived and received consistent advice and guidance throughout the buying process. This therefore, made our experience at Mackie Motors Arbroath positive. Commendable service from Mr Doug Adam."
"My experience at Bishops Aldershot Fiat Abarth could have been better because I simply feel they do not care about their customers , I will never purchase from this dealership again and would actively discourage others from doing so to avoid the pain and hassle the after care has been . They do a great job righ up to the moment you own the car then they no longer care and you will feel like an inconvenience to them despite spending many thousands of pounds at their dealership . Buy from here and you will be sorely disappointed "
"I would not recommend Bristol Street Ford Stoke because i noticed a scratch on the rear of the vehicle prior to handover which the salesman said he would book in to be re sprayed and call me with a date, 3 weeks have passed and no phone call. Also since i have had the vehicle i have noticed numerous scuffs and scratches that were not noticed beforehand as it was raining on the day"
"The experience at Unbeatablecar Portsmouth was good because it was easy and quick"
"The experience at Chapelhouse Wigan was fantastic because they don't rush you to make a decision about a vehicle. Also the sales person was really polite and fully explained everything "
"Mackie Motors Arbroath were fantastic because they were actually cheaper than their first quote,car was spotless upon pickup,cleaned inside and out as they also do this when carrying out a service,thoroughly checked and we were advised on everything beforehand,dropping off and courtesy car went very smoothly staff were more than helpful"
"mohammed Miah was a great sales rep "
"Vertu Volkswagen Nottingham South were great because the staff were very professional"
"The experience at Bristol Street Vauxhall Lichfield was fantastic because all of the staff were extremely friendly and Helpful."
"The experience at Pentagon Sheffield Parkway was great because of the friendly and very helpful staff"
"Frosts Chichester were great because excellent service. Nice salesman and good all round knowledge . Flowers were a nice touch too. Overall very pleased and would recommend "
"I'd suggest Corkills Volkswagen Wigan to a friend because the site at wigan staff are extremely helpful and Dean our sales executive was very helpful and knowledgable regarding my choice of car. Would highly recommend "
"My experience at Kineholme of Otley was cracking because we have dealt with and been very satisfied with the service from the same sales person over several years and the feeling of loyalty and good service is very important to me."