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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I would not recommend Lookers Chester Nissan because you didn’t keep your promise to have the car we wanted available for us to drive. Despite there going a propeller none of the managers came to apologise and finally , when we wanted to leave a van had been parked blocking us on. A sales man came out to move it after about 15minutes. He didn’t acknowledge us, apologise or even crack a smile as an apology. He ignored us, moved the van. I would have liked to have bought from Courtney, but he seemed a bit out of his depth. We were told things like it would cost us £350 a month, but when we actually did the maths it was more like £750. Selling a car, pcp, hp, insntives has made it very complicated these days. He couldn’t actually give us a definitive price. At all was a bit vague. There was another person ther that new the answers, but he was busy doing something else and wanted to get away. "
"My experience at Peter Vardy Vauxhall Motherwell could have been better because the adversts for the corsa never mentioned £1000 deposit or the notices on the car in the showroom very misleading"
"Ben Hubbard was a very polite and helpful sales man not pushy at all . Did is upmost to get the right deal for us . Pleasure to the dealership he is "
"Pentagon Lincoln OCR were great because the service we received was excellent from start to finish "
"My experience at Sturgess Hyundai Anstey could have been better because the sales advisor could if been a little bit more helpful, not so rude when your looking to spend £270000 it's not a joke !"
"I had a great experience at Guy Salmon Land Rover Maidstone because I would like to commend highly your Saleman Dean Moon on his sheer helpfulness with my enquiry, for me and your Brand I would consider Dean a wonderful Brand Ambassador for the Land Rover Brand in the UK . Carol Kiely "
"My experience at Drive Vauxhall Bristol East was brilliant because it was my first time buying a car and i could not thank the stuff enough. Very helpful team. Big thank you to Gaynor Mott"
"I would not recommend Warrington Audi because of the disgusting part exchange offered. Will never set foot in this showroom again!"
"My experience at Warrington Audi was positive because I, was not given a hard sales pitch buy the sales executive to purchase.The sales exec was very courteous and knowledgeable"
"My experience at Guy Salmon Jaguar Coventry could have been better because I am very disappointed that it took over a day for dealer to respond to my email enquiry on a vehicle that I was particularly interested in and lost out."
"My experience at Shelbourne Motors Toyota was positive because l walked in to look at cars for my son and was dealt with right away by one of the newest sale men. He made me coffee and checked what l was looking for and got me all the details very quickly very pleased indeed.Thanks for the help."
"I'd recommend Drive Vauxhall WestonSuperMare to a friend because - Because "no" seamed a little harsh. And there wasn't another option "
"I was pleased with Sinclair Volkswagen Swansea and would recommend them because of the wonderfully friendly and enthusiastic sales staff"
"The experience at Tamworth Audi was good because people were friendly and helpful"
"The experience at Tamworth Audi was fantastic because staff were friendly and welcoming "
"Guy Salmon Land Rover Ascot were fantastic because Phil Collins was very professional and a great help providing us with all the information we asked for and did his best in trying to find the vehicle we were after. He was a pleasure to deal with, It was just unfortunate that the car we were looking for was not available at Guy Salmon. "
"I would not recommend Lookers Land Rover West London because didn’t feel like a valued customer was left not knowing what was going on received a better service from a competitor "
"I was pleased with Sinclair Volkswagen Bridgend and would recommend them because they are very professional, friendly and fast is responding to any inquiries. Will definitely use them in the future. "
"I would not recommend Milton Keynes Audi because you can contact me if you want to know 07980 920071"
"The experience at Lookers Volvo Colchester was good because it felt as if they gave me time and consideration."
"The staff at Lancaster Jaguar Wolverhampton were good because they greeted us in a friendly, professional manner, enquiring how they could help. The salesman was very knowledgeable and was able to show us a number of cars to help us make a decision on the model we wanted."
"My experience at Peter Vardy Vauxhall Dalgety Bay was cracking because staff were excellent and helpful as usual."
"My experience at FG Barnes Maidstone MG could have been better because - I regret having dealt with them."
"My experience at Peter Vardy Vauxhall Edinburgh could have been better because they are not strictly honest and tend to adopt sharp practice."
"I would recommend Snows MINI Portsmouth to friends and family because the sales team guide you rather than use pressure tactics. Finance was truly optional, not pushed too much and it actually resulted in me using mini finance "
"The experience at Snows SEAT Portsmouth was great because from the moment i made the first inquiry i knew i wanted to purchase a car from here. The personalized videos are an amazing touch, and everyone i dealt with was friendly and informative. "
"Snows Kia Basingstoke were fantastic because our salesman, Alex, listened to our requirements, identified what may work for us, made suggestions, worked through options even when they didn't work (because we wanted to try) and was not pushy at any point throughout the whole process. "
"Lexus Hedge End were really helpful and I'd recommend them because the process of buying the car was excellent, Darren, the salesman, was keen to help in the part exchange of my car and the purchase of my new car, all round what I would expect from a Lexus dealership. "
"I had a great experience at Snows Peugeot Romsey because the salesman was not pushy but very helpful."
"I was happy with the service at Snows Kia Basingstoke because there great"
"Bristol Street Skoda Derby were great because even though my husband and I drove from just outside Liverpool it was well worth it. Staff were extremely helpful. Had a very good selection of cars. "
"I would recommend Snows BMW Isle of Wight to friends and family because they offer fair prices and are friendly and professional "
"The staff at Pentagon Sheffield were good because he explained everything a really nice guy thanks Dan haslam"
"The experience at Central Car Clearance was good because they did everything they said they would"
"Pentagon Oldham were great because of Andrew Ashworth, he was so friendly and answered all my questions in a timely fashion and made me feel valued and that my custom was important to them, he has since helped me sort a few very minor issues with the car which has just been so quick and easy and made me feel i made the right choice choosing a car from Pentagon"
"Vantage Toyota Scarborough were great because the salesman Chris was very friendly and courteous.The only problem we had was that there were a couple of scratches on the paintwork which were not pointed out to us,it was raining when we viewed the car and raining when we picked it up so the scratches couldn't be seen."
"I'd suggest Bristol Street Exeter Van Centre to a friend because the vehicle is excellent value for money in overall good condition. The sales person Scott was absolutely excellent, so efficient and helpful. "
"Lookers Audi Sunderland were really helpful and I'd recommend them because they dealt with me very efficiently Offered me a test drive so I could handle the vehicle Non pushy salesman compared with others in the local area who will pressure you until you sign for a car! Can't recommend this dealership enough. "
"I had a great experience at Horton Skoda because all the staff were extremely helpful, friendly and knowledgeable. Visited the branch and used an online car buying service to strike an amazing deal! Can’t wait for the car to be delivered. We dealt with Terry, Paul and Jim and they were all great! "
"Twice now travelled the length of the country to buy a new car from Sinclair. Great service and great price from Brian Thomas."
"The representative John Anstey put us at our ease and was prepared to give us time to explain the features of the car. It was a good experience for us and we shall be returning in the future."
"Taggarts Land Rover Glasgow staff were good because they were always polite but friendly and encouraged conversation and questions from the customer. A great experience for me and delighted with my Evoque. Grateful thanks to Hanif."
"My experience at Taggarts Land Rover Glasgow South was memorable because from first walking into the showroom the salesman David Johnstone was extremely pleasant, and accommodating, sourcing a highly suitable vehicle and presenting affordable finance. During the whole process he was in touch and kept me straight on the transfer of our personal plate. He also took the time to explain the vehicle to my 22yr old son (ironically the actual 'driver to be' of the vehicle) "
"I'd definitely recommend Sinclair Volkswagen Bridgend to friends and family because They Were Amazing with my Dad he’s 91 and they really took the time with him "
"I was pleased with PJ Nicholls Malvern and would recommend them because of quality of service and competitive pricing."
"The experience at Linley & Simpson Horsforth was great because they are well organized..prepared everythimg for the tenant and have an answer almost for everything we need"
"I'd definitely recommend Lookers Audi Camberley because of the great customer service and great car. thank you "
"My experience at Chapelhouse Wigan could have been better because after the purchase my carr have a problem on the pioneer GPS and I wait for the solution 2 week a go and no one called me or give me a solution for the problem. Whend I bought the car I chose whit the GPS because I needed and is just work 4 days. I wait now for 18 days and until today no one contacted me. I'm very insatisfay to the customer service. "
"I'd recommend Motordepot Birmingham to anyone because the service was efficient and non jargonistic. "
"I'd recommend Baylis Vauxhall Cirencester to a friend because of professional service from the service team John & Donna"
"I'd endorse Peter Vardy CarStore Dundee because it’s an easy way to buy a car"
"Peter Vardy BMW Edinburgh were great because Jaime was helpful"
"The experience at Lookers Renault Newcastle was good because they have full range of Dacia models "
"I had bought a car from Mackie Motors 6 years previously and was very satisfied with all aspects of the service I received. I was particularly happy with the service I received from Doug Adam who helped me through the process and whose after sales care was excellent. "
"I would not recommend Peter Vardy Vauxhall Aberdeen because the customer care and service I received was totally unacceptable.Dont think I would visit there again"
"I had a great experience at Lookers Audi Newcastle the first time I purchase my car. When I changed my car the service seemed to slip a lot and I have had issues with the car. "
"I had a great experience at Keith Motors Christchurch because they are a honest and friendly dealer"
"Hills Ford Kidderminster offer friendy and professional experience from long serving staff"
"The service was great. very friendly, and helpful people. The over all cleanliness of the car when test driving and purchasing the car was a disappointment however, as it was no where near the standard of those on display in the garage, or on the for-court. We were sent away with mud in the pedals, which is not something i would expect from Audi."
"I'd endorse Harratts Renault and Dacia Wakefield because I am very happy with my purchase and overall experience it's easy to get to very friendly sales people"
"Lookers Audi Newcastle were fantastic because the were very prompt, both online with initial contact and on the phone. Very informative and professional."
"I'd recommend Mackie Motors Brechin because they did not push me over the car I was interested in. Gave me time to decide that this was the car for me."
"I'd recommend Arthurs of Oswestry to a friend because the salesman operated very professionally and had a pleasant demeanour"
"The experience at Vospers of Chaddlewood was great because staff members could not have been more helpful or friendly."
"My experience at Shrewsbury Audi could have been better because Please read my submission above.It has taken so far 4 phone calls from me and 10 days since my initial contact but I still have not received the requested quotations."
"I'd recommend Hilton Garage to a friend because excellent value for money. Great selection of cars . Not pushy"
"Vospers of Marsh Barton staff were good because they couldn't do enough for us and they are reliable and professional; in all aspects.. I particularly would like to commend Jack who (as a newish member of staff) was friendly, knowledgeable and explained the CMax vehicle and its controls very well."
"Bristol Street Renault Gloucester were helpful because the sales advisor Tom was extremely polite, acknowledged my presence when I went into the dealership. Provided great service."
"My experience at Pentagon Oldham could have been better because I hate that you are negotiating with a sales person who has to keep running back to a manager to okay everything. Buying a car at Kia is a much more pleasant experience. However I wanted a Merida. My expectation was I would be frustrated by the process and I was right. Whether I would buy again depends on what you do now about my dissatisfaction with how the car is running."
"I'd definitely recommend InterestFree4Cars because it's the best way to purchase a vehicle when you do not have a large sum of cash in hand spread your payments & it's all interest free great Thankyou If4c."
"I'd recommend Vantage Lexus Birmingham to anyone because Ed the salesman was fantastic "
"The experience at Lookers Audi Newcastle was good because great staff "
"Baylis Vauxhall Gloucester were helpful because Nathan was easy to deal with and very helpful."
"My experience at Linley & Simpson Horsforth could have been better if through the process people had listened and there was 1 point of contact in place, the process has been the most difficult and stressful rental I have ever come across."
"I would not recommend Peter Vardy Vauxhall Dalgety Bay because they are interested only to hook you up, I don't need to be insulted. Arnold Clark offered 900 pounds more for my trade in than Peter Bardy for the same kind of car"
"Vertu Honda Grantham were fantastic because from initial telephone contact and being greeted after a 2 hour drive the sales manager dealt with us personally . Constant help and contact in the transition period and handover professionaly done by sales person Kieran . I do not normally enjoy dealing with car sakes people but found the experience refreshingly positive. I would recommend VERTU Grantham to Anybody "
"I'd recommend Bristol Street Citroen Burton because having purchased 4 new vehicles and one on order I have always had great service from salesmen and the service team on each occasion, cars are always quality built with distinctive styling. "
"I'd endorse SIMS Suzuki because the service was excellent and very friendly,we had a slight issue after purchasing the car but this was also dealt with really well and the issue was put right"
"I was happy with the service at Audi Approved Colchester because the sales executive Glen Stafford was very helpful with no pressure to buy which at the end of the day went a long way to me deciding to buy my car"
"I was pleased with Unbeatablecar Crawley and would recommend them because I have used them many times and have always been happy with the service received."
"I'd definitely recommend Arthurs of Wrexham because they where efficient , friendly and kept me informed."
"I was pleased with Bristol Street Hyundai Bristol and would recommend them because everyone was really friendly and helpful."
"Motorline Direct Ltd were really helpful and I'd recommend them because the vehicle was exactly what I wanted in terms of model, spec, history, mileage etc etc. Compared to similar models advertised on Autotrader I felt that Motorline represented extremely competitive pricing. I made clear I was not requiring Finance for the vehicle & the finance was accordingly not offered or pushed which I liked. Throughout the process I was looked after by Gary Marson who was professional, polite & attentive throughout. My only other feedback is very small but I would have preferred a higher standard of valet other than the basic one provided. Overall I would have no hesitation in recommending Motorline & would purchase a vehicle from them again. "
"Sinclair Audi Swansea were helpful because they made me feel welcome and got me the car i wanted. I was seen to right away and the staff are very professional and kind."
"The staff at Magna Mazda Poole were good because they are polite, helpful, understanding and not pushy!"
"I'd recommend Central Car Clearance to a friend because I had a no nonsense transaction with the Salesman Roland and no issues with the car so far."
"Provided a very friendly and reliable service, was very helpful and explained things clearly. "
"I'd recommend Harratts Kia Wakefield to anyone because they are very helpful and didn’t bombard me with lots of things that was on offer. The salesman was really good at his job and gave me an excellent service all around "
"The experience at Stansted Audi was good because although atrocious weather when collecting the car I returned a week later to be given a comprehensive explanation of all aspects of the vehicle so came away very satisfied with my dealings with the company "
"I'd suggest Think Ford Farnborough to a friend because they have a great selection of cars and good prices"
"My experience at Tamworth Audi could have been better if the staff didn’t blatantly lie to me over the phone. I will no longer be using Tamworth Audi to purchase my car"
"Vertu Honda Lincoln staff were excellent. Richard took his time and guided me professionally through the process. Actually all the staff I came it to contact with couldn’t do enough to make me feel comfortable. "
"Good customer service and polite staff."
"Keith Motors Christchurch were helpful because they left no stone unturned in the pursuit of customer happiness. Best customer service I have ever had. Brilliant . Thank you. "
"Bristol Street Citroen Leicester staff were good because they were helpful and friendly"
"Snows Fiat Sarisbury Green were fantastic because very friendly and welcoming, knowledgeable and helpful. Very relaxed experience for buying a car. I had faith in the staff’s knowledge and capabilities. "
"Kineholme of Otley Dacia were fantastic because they were easy to deal with, no pushy sales people. They were helpful in finding a vehicle for me & explained the whole process well and gave good advice."
"My experience at Pentagon Nottingham Chilwell could have been better because the vehicle was not fit to pickup when we did. No Wiper jets worked, the car mats were filthy and it had a chip in the paintwork all had to be fixed afterwards and upon return another paint chip to the side has materialised which wasnt there before. Shabby"
"Vospers of Honiton Road Jeep were great because Beth Hughes was very easy to deal with and got back to you when she said she would with all answers."
"The staff at Bristol Street Ford Gloucester were good because they took time to explain everything, no pressure was applied to purchase the vehicle or any add ons (although add one were offered) and the vehicle was fully valeted, prepared and well presented."