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100 reviews of Audi Teesside

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Audi Teesside

83

Overall satisfaction

81

Would recommend

"Lookers Audi Teesside were fantastic because Laura was helpful, polite and friendly- pleasure to deal with. Changing a car is as much about price, quality and reliability as the staff. "

13th December 2017 | Ms Helen Woods

"Lookers Audi Teesside were fantastic because all the information was given and the young salesman was extremely helpful "

11th December 2017 | Mr Raymond Porter

"I'd definitely recommend Lookers Audi Teesside because it’s an excellent purchase experience and the staff are very helpful. Danniel Spooner went above and beyond to make sure we where looked after and he was very flexible even contacting me on his day off."

11th December 2017 | Mr Craig Henry

"EVERYTHING!"

11th December 2017 | Mr Tom Robson

"If you have plenty of time and are prepared to wait for assistance then give it a go "

10th December 2017 | Mr Anthony Henderson

"Lookers Audi Teesside were helpful because staff particularly Sophie McMillan went out of her to be helpful & assist me. "

8th December 2017 | Mrs Joanne Bradbury

"My experience at Lookers Audi Teesside was positive because kept up to date through the whole process and Umar was great"

7th December 2017 | Mrs Karen Lawson

"The staff at Lookers Audi Teesside were good because it is worth their while."

4th December 2017 | Mr Richard Clark

"I would not recommend Lookers Audi Teesside because of the above complaint. I am waiting to hear from them as to how they wish to proceed in rectifying their appalling mistake."

4th December 2017 | Mrs Barbara McLean

"I hope the experience at Teesside Audi is great, with a good deal and professional service. "

2nd December 2017 | Mr Andy Vare

"My experience at Lookers Audi Teesside was cracking because helpful salesman"

2nd December 2017 | Mr Andrew Loynes

"Lookers Audi Teesside were really helpful and I'd recommend them because I have found them to be efficient, helpful and well priced on quality vehicles. "

1st December 2017 | Mr Gray

"I'd endorse Lookers Audi Teesside As they made the purchase of my car very easy and stress free "

1st December 2017 | Miss Heather Ramsey

"I was happy with the service at Lookers Audi Teesside because the service was very professional "

27th November 2017 | Miss Stephanie Morgan

"I would not recommend Lookers Audi Teesside because they left me in financial difficulty with payment going out on my old car after i was told that it would be settled on 20th and its still not settled. Also had a 140 point check on my new car wherr it says the windscreen requires attention it has a chip in it and they refused to repair it or change it so will have to fund that myself aswell.there was also a few scratches on back bumper that i was told by sales man that would be sorted but did not get done. "

27th November 2017 | Mr Darren Bullock

"Lookers Audi Teesside were great because the service was excellent with very helpful, knowledgeable and friendly staff"

27th November 2017 | Mr Graham Taylor

"The way we were treated from the moment we entered the premises was excellent. Some of the questions did not apply to me as i was looking for a motability car,but I have answered them so I could continue through the survey"

27th November 2017 | Mrs May Wendy

"Lookers Audi Teesside were fantastic because there was no hard sell, l was offered extra add ons but was not pushed when I did not want them"

27th November 2017 | Mr Kevin Brown

"I would not recommend Lookers Audi Teesside because my Audi A6 black Edition was one of the cars that was affected in the omissions scandal. I will not purchase another VW group car ever again, as I feel totally let down by them"

24th November 2017 | Mr Richard Chartlon

"Lookers Audi Teesside staff were good because from the moment I walked in I felt welcome, a valued customer, I was given everything I needed info wise, they were fantastic throughout with special thnkas to Umar"

24th November 2017 | Mr John Park

"My experience at Lookers Audi Teesside could have been better because I wasn't booked in properly, wasted my time and it wasn't dealt with properly. "

23rd November 2017 | Mr Vaughan

"My experience at Lookers Audi Teesside could have been better because the salesman who made my appointment was not available which I had no issue with, however the salesman I did see wasn't interested. He told me I would receive a phone call from the original salesman which hasn't happened. Then I enquiried about service plans, was told the department was busy and they would contact me, this did not happen also. "

22nd November 2017 | Mr Gardiner

"I would recommend Lookers Audi Teesside to friends and family because they were helpful, friendly and professional"

21st November 2017 | Miss Jean McCartney

"I'd definitely recommend Lookers Audi Teesside because they gave us a good deal"

20th November 2017 | Mr Christopher Wilson

"I'd recommend Lookers Audi Teesside to a friend because the entire process from viewing to purchase was incredibly smooth, efficient and friendly."

18th November 2017 | Mr Richard Peacock

"I was happy with the service at Lookers Audi Teesside because they are professional, knowledgeable, provide a great experience when buying a car and at competitive prices. The customer experience you receive is second to none. "

16th November 2017 | Mr Dominic Brown

"Lookers Audi Teesside were great because they are a friendly and helpful branch who exercise good customer service"

14th November 2017 | Mr A

"Lookers Audi Teesside staff were good because a lot of attention and they tried to create a deal. Sam and Ethan were great "

14th November 2017 | Mrs Sarah Sutcliffe

"Lookers Audi Teesside were really helpful and I'd recommend them because I was met with a warm welcome and made to feel comfortable as soon as I entered the building, I was assisted by Sophie who was extremely helpful throughout the whole process, most of the time if a younger person walks into a show room and shows interest in the cars that I was looking at they are usually not taken very seriously (as has happened on numerous other showrooms to which I wont name) my appointment was followed up the next day as promised by the sales person. I was offered a test drive and given many options to consider."

14th November 2017 | Mr L

"Lookers Audi Teesside staff were good because they looked after me through every step of the initial choice, demonstration and final purchase of the car"

14th November 2017 | Mr Martin Sims

"I would recommend Lookers Audi Teesside to friends and family because we were well looked after by a very professional team including Kuz and Zoe in sales and Addil from sales management who were all very professional."

14th November 2017 | Mr G

"I would not recommend Lookers Audi Teesside because of the terrible customer service as detailed above."

13th November 2017 | Miss Lisa Thompson

"My experience at Lookers Audi Teesside was positive because of the helpfulness of the staff and the personal attention given."

12th November 2017 | Mrs K

"My experience at Lookers Audi Teesside could have been better because I felt that the salesperson did not really want my business therefore spent little time in trying to get me a great deal"

9th November 2017 | Mr David Walker

"I'd recommend Lookers Audi Teesside to a friend because I've bought 4 cars from them over the past 10 years - says it all!"

9th November 2017 | Mr Ian G

"The experience at Lookers Audi Teesside was great because they were not pushy or patronising and they went out of the way to help and support a great charity (children in need )"

8th November 2017 | Mr Chris Whitfield

"I had a great experience at Lookers Audi Teesside because Nathan was brilliant. He answered all questions, was very helpful and didn't go for a hard sell. Definitely will buy from Audi Teesside after my visit."

8th November 2017 | Mr Penketh

"I would not recommend Lookers Audi Teesside because obviously customers are treated differently depending on the car you arrive in. We were passed between 4 advisors who obviously decided we were not genuine buyers!! Their loss we will not return."

7th November 2017 | Mrs D

"Tee staff at Lookers Audi Teesside were good because having bought many cars in the past this was the least stressful experience. No hard sell, just plain and simple advice and assistance. Overall a very pleasant transaction."

7th November 2017 | Mr David Stewart

"I'd recommend Lookers Audi Teesside to anyone because staff are helpful and helped me get the best deal available"

6th November 2017 | Miss Claire Morton

"Lookers Audi Teesside staff were good because they are professional, friendly, and very helpful."

5th November 2017 | Mr Martin Woods

"The staff at Lookers Audi Teesside were good because they were very welcoming and easy to talk too regarding my requirements"

1st November 2017 | Mr Jack Reay

"I'd recommend Lookers Audi Teesside to anyone because good price and helpful staff"

1st November 2017 | Mr Muhammad Saad Alvi

"The experience at Lookers Audi Teesside was good because all the staff very friendly and professional "

31st October 2017 | Miss E

"I'd recommend Lookers Audi Teesside to a friend because great quick service. "

31st October 2017 | Mrs Kathryn Franklin

"Lookers Audi Teesside were really helpful but I do think a little more listening to my requirements and not just push a new car would have been better. "

30th October 2017 | Mr Mark E

"The experience at Lookers Audi Teesside was great because of Craig Ackerman. He has always met our requirements."

21st October 2017 | Mr Khalid Khan

"I would recommend Lookers Audi Teesside to friends and family because I had amazing service and the car is amazing "

18th October 2017 | Miss Abby Greet

"I'd definitely recommend Lookers Audi Teesside because they have a small independent dealer approach, trust and feel, with a national dealer support and professionalism."

18th October 2017 | Mr Mark Duncan

"My experience at Lookers Audi Teesside was memorable because the friendly and brilliant staff - especially Kevin Millburn, always seem to go that extra mile to ensure all our requests and requirements are met. It was also a surprise present for my daughter and all the staff played there part in ensuring she knew nothing about it until it was unveiled in a private handover room."

16th October 2017 | Mr Stuart Serginson

"My experience at Lookers Audi Teesside was memorable because the staff can never do enough to help. "

14th October 2017 | Mr Paul Reeves

"I'd recommend Lookers Audi Teesside because professional, friendly, knowledgeable and helpful salesman Kevin Wilmot"

12th October 2017 | Mr Paul Tunney

"I was pleased with Lookers Audi Teesside and would recommend them because with regard to this prospective purchase the sales person has been first class."

10th October 2017 | Mr Derry Leigh

"I had a great experience at Lookers Audi Teesside because there team are very friendly, go out of there way to make you feel welcome and explain all the benefits of buying Audi "

10th October 2017 | Mr Julian Duncan

"Lookers Audi Teesside were great because in 2014 I purchased an Audi A5 Coupe at a competitive price with low mileage, I found that the Sales Team along with the Warranty Officers at Teeside Audi and Newcastle Audi were very responsive and efficient."

10th October 2017 | Mr Harry Rutherford

"I would recommend Lookers Audi Teesside to friends and family because they have great sales staff there to help with deciding on what type of car you want or which is best for your need"

9th October 2017 | Mr Towers

"I'd definitely recommend Lookers Audi Teesside to friends and family because its by far the best dealer around Yorkshire and North East. Its worth travelling from Leeds for. "

9th October 2017 | Mr Chris Walker

"Audi Teesside staff are very friendly and communication from the sales rep(Chris) was outstanding. Thank you"

6th October 2017 | Mrs Darcy

"Lookers Audi Teesside were great because helpful and extremely friendly"

6th October 2017 | Mr Ian Booth

"Lookers Audi Teesside staff were good because they did what you’d expect "

6th October 2017 | Mr Lewis Gordon-Shirley

"I would not recommend Lookers Audi Teesside because you are made to feel uncomfortable. Don't feel you get personal service."

3rd October 2017 | Mr Steve Ray

"I'd recommend Lookers Audi Teesside to a friend because the staff are professional and helpful. "

2nd October 2017 | Mr Derrick Baker

"The experience at Lookers Audi Teesside was great because you get a good service and quality car."

29th September 2017 | Mr Andrew Bell

"I'd definitely recommend Lookers Audi Teesside to friends and family because they are professionals. They have a good reputation and I would definitely use them again. "

26th September 2017 | Miss Julie Johnson

"I'd recommend Lookers Audi Teesside to a friend because of the excellent service "

26th September 2017 | Mr G

"I was happy with the service at Lookers Audi Teesside because they were interested in what I wanted not what they wanted to sell me. Ultimately the two should fit and they did."

26th September 2017 | Mr Neil Simmons

"I'd definitely recommend Lookers Audi Teesside because they provide a good service and they are a local dealer"

26th September 2017 | Mr Miles Hawke

"My experience at Lookers Audi Teesside was cracking because the salesmen are not pushy and explain in detail the vehicle very helpful"

26th September 2017 | Mr Ian Lodge

"Lookers Audi Teesside were helpful because they were outstanding and excelled at helping me locate the perfect car"

26th September 2017 | Mr Jamie Duncan

"Better communication processes."

25th September 2017 | Mr T

"Just bought a car from bmw Durham where I must say I had a fantastic experience The other half wanted a Audi a3 so we popped in as its local. Some what disappointed in the experience. The show room was amazing! The staff outside had a good laugh and joke with me when passing by what was nice. The deal was poor, I'm realistic to prices and deals and compared to competitors you wernt even near a deal. Felt like when I said the deal was poor the bloke in question that saw us just gave up and basically ended the conversation "

25th September 2017 | Mr David Marsden

"My experience at Lookers Audi Teesside could have been better because I made an appointment on the Saturday to go on Sunday at 2pm. Arrived to be told there was no record of any of this and the motibility people arnt even there on a Sunday. No car for me to test drive and no one available to see to us. Wasted journey. Note: the reception lady was very apologetic and accommodating and not her fault. Richard the motibility specialist needs to be more organised evidently."

24th September 2017 | Mrs Tia Lewis

"I'd definitely recommend Lookers Audi Teesside because of the wide range of new and used cars and the friendly and helpful staff at hand to help."

21st September 2017 | Mr R

"I had a great experience at Lookers Audi Teesside in the past when the gearbox in my A3 failed catastrophically. It was fixed quick, I was given use of a suitable courtesy car and there was no hassle."

21st September 2017 | Mr Edward Aydon

"I'd suggest Lookers Audi Teesside to a friend because of great range of Audi vehicles in stock, friendly and helpful sales force,plush premises making buying a positive experience."

20th September 2017 | Mr Paul Philo

"My experience at Lookers Audi Teesside could have been better because the car I wanted to buy was sold yet four days later it is still on the autotrader site"

19th September 2017 | Mrs Susannah Watson

"I'd definitely recommend Lookers Audi Teesside to friends and family because they offered great customer service and a great selection of cars"

19th September 2017 | Mrs Gemma Clifford

"The experience at Lookers Audi Teesside was fantastic because your staff and facility were above expectations "

18th September 2017 | Mr Nicholas Cooper

"My experience at Lookers Audi Teesside was positive because I was looked after from the moment I walked in and the salesman is keeping in contact with me with regular updates "

15th September 2017 | Mr Ian Stafford

"The staff at Lookers Audi Teesside were good because they knew what they were doing and why they were doing it ."

15th September 2017 | Mr Philip S

"I would not recommend Lookers Audi Teesside because the staff are rude"

14th September 2017 | Mr W

"Lookers Audi Teesside were really helpful and I'd recommend them because there is no hard sale"

12th September 2017 | Mrs Janine Evans

"My experience at Lookers Audi Teesside was memorable because there where willing to listen to me and sort out the right car and deal "

11th September 2017 | Mr Paul Carroll

"My experience at Lookers Audi Teesside was memorable because the staff looked after me from entering the store and the sales person Umar was extremely helpful and knowledgeable about the car I wanted."

11th September 2017 | Mr Stephen Duffield

"Lookers Audi Teesside were helpful because they accommodate assist and act speedily to meet your requirement."

7th September 2017 | Mr Ramash Muthiah

"My experience at Lookers Audi Teesside was cracking because its very good"

4th September 2017 | Mr Lewis Gordon-Shirley

"Lookers Audi Teesside were fantastic because I was very impressed with the overall service, the salesman met every need and the process was streamlined and went to plan"

30th August 2017 | Mr Alexander Mattin

"Lookers Audi Teesside were really helpful and I'd recommend them because I was extremely impressed with how I was treated, everyone I dealt with was fantastic and they made me feel very comfortable during the whole process "

29th August 2017 | Mr David Buchan

"Lookers Audi Teesside were fantastic because we were alowed to look without hassle "

22nd August 2017 | Mrs Janet McDougal

"I'd definitely recommend Lookers Audi Teesside to friends and family because very good serviceand a good salesman jack"

22nd August 2017 | Mr David Hunter

"My experience at Lookers Audi Teesside could have been better because the sale was poor and so too was after care My car is returning to the garage with a fault Had to deal with 3 different salesmen Waited 2 weeks for my car to then have to return it "

22nd August 2017 | Miss M

"The experience at Lookers Audi Teesside was good because of attentive sales people, well knowledgable, and easy to talk to."

21st August 2017 | Dr J

"Lookers Audi Teesside were great because of the overall experience "

21st August 2017 | Mr Gabor Pal

"My experience at Lookers Audi Teesside could have been better because as I have mentioned previously in the survey about not being provided with all the information about a used car. "

18th August 2017 | Ms G

"I was pleased with Lookers Audi Teesside and would recommend them because nice cars and good service"

17th August 2017 | Mr Kevin Brown

"Lookers Audi Teesside were helpful because the staff was very responsible, honest and dedicated."

17th August 2017 | Miss T

"I'd definitely recommend Lookers Audi Teesside to friends and family because Richard Corkain is an excellent sales person. He is very helpful and has excellent customer service skills."

16th August 2017 | Mr Peter Sproates

"My experience at Lookers Audi Teesside could have been better because they could have provided me with options that I initially enquired about, promised to send me further details if not available then but this didn't happen."

16th August 2017 | Mrs T

"My experience at Lookers Audi Teesside could have been better because i want a better deal and audi don't offer a better deal to previous customers to compensate for emissions scam."

16th August 2017 | Mr Ian Douglas

"My experience at Lookers Audi Teesside was cracking because the standard and level of customer care was exceptional and exceeded my expectations especially after recieving a very poor service at a nearby dealer. I knew what I wanted and they found it for me. They go that extra mile and make you feel very valued. All the little extra's were a real treat. Overall a great experience & I love the car!"

11th August 2017 | Mrs B

Audi Teesside

Audi Teesside
audi

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

159 Vehicles

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81 of Audi Teesside customers who bought a vehicle would recommend them to a friend