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100 reviews of Audi Teesside

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Audi Teesside

87

Overall satisfaction

85

Would recommend

"I was pleased with Lookers Audi Teesside and would recommend them because they handled my enquiry in a totally professional manner, everything was fully explained with additional information supplied on request and delivery timescales complied with."

14th May 2018 | Mr Michael Clare

"Lookers Audi Teesside were helpful because I was provided with the information I required in a friendly and helpful manner."

10th May 2018 | Mr William Chedzey

"I would recommend Lookers Audi Teesside to friends and family because as previously stated"

10th May 2018 | Mr H

"Lookers Audi Teesside were great because they listened to my requirements and made sure that they offered me something that fitted the criteria I had outlined. The customer service was very professional, personal and friendly."

9th May 2018 | Mr Blenkey

"My experience at Lookers Audi Teesside could have been better because someone called me from Glasgow after I made the enquiry online and told me the car was still available that I enquired about and someone from Teesside Audi would contact me which has never happened "

8th May 2018 | Mr Thomson McIntyre

"I'd recommend Lookers Audi Teesside to anyone because great service and an enjoyable experience during the purchase "

7th May 2018 | Mr Carl Baxter

"My experience at Lookers Audi Teesside could have been better because the car did not have sat nav & we were led to believe it did"

7th May 2018 | Mrs Lynn Evans

"Lookers Audi Teesside were great because the salesperson listened to my requirements and helped me to purchase a vehicle that was with another Lookers Audi dealership over 200 miles away. There was no pressure and although the process wasn't particularly speedy, the salesperson did everything possible to urge things along."

4th May 2018 | Mr Chris Wharam

"My experience at Lookers Audi Teesside was memorable because i came away happy and satisfied with the product purchased. Only slight downside was the tax wasn't explained properly as i did ask and wasn't correctly informed it would be £450 per year for 5 years. They charge an extra £310 tax for vehicles over £40k and my purchase was £38500, i was a little disappointed on this regard."

4th May 2018 | Mr Graham Bell

"I would not recommend Lookers Audi Teesside because the level of customer service leaves a lot to be desired once a deal has been agreed."

4th May 2018 | Mrs Sharon D

"I'd definitely recommend Lookers Audi Teesside because if you’re in Teesside they’re the best place to go for any Audi. "

3rd May 2018 | Mr T

"I'd endorse Lookers Audi Teesside because they are very good at getting the best car and deal for you"

3rd May 2018 | Mr James Steel

"Lookers Audi Teesside were fantastic because they looked after us from start to finish"

3rd May 2018 | Mr Leslie Cossins

"Lookers Audi Teesside were fantastic because the sales man helped filter my car search."

2nd May 2018 | Mr S

"The staff at Lookers Audi Teesside were good because very friendly and knowledable"

30th April 2018 | Dr John Francis

"The experience at Lookers Audi Teesside was great because Good device and friendly "

30th April 2018 | Mr Bob Hammersley

"I'd recommend Lookers Audi Teesside to a friend because of the service."

30th April 2018 | Mr Sam Teta

"I'd definitely recommend Lookers Audi Teesside to friends and family because I have a contact who works for the Lookers Group"

30th April 2018 | Mr Michael Bosomworth

"My experience at Lookers Audi Teesside was positive because i was looked after and love my car"

30th April 2018 | Mr William Smith

"I'd definitely recommend Lookers Audi Teesside because I bought a great vehicle that suited my needs and budget"

30th April 2018 | Dr Helena Johnson

"The experience at Lookers Audi Teesside was fantastic because didnt feel you were pushed into buy straight away. Given breathing space"

30th April 2018 | Mrs Gill Upton

"I was pleased with Lookers Audi Teesside and would recommend them because they do everything up to standard and Zoe who helped me out with the car along with the rest of the team were amazing"

30th April 2018 | Miss Lauren Hall

"Lookers Audi Teesside were fantastic because all the staff were fantastic. Richard Singh and his mentor were very friendly and knowledgeable, my 10 year old son was over the moon when Richards mentor started up the R8 for him. "

30th April 2018 | Mr Mark Breckon

"The experience at Lookers Audi Teesside was good because good service price and preparation."

30th April 2018 | Mr Steve Davies

"The experience at Lookers Audi Teesside was good because I got every I was looking for"

30th April 2018 | Mr Andre Willie

"The experience at Lookers Audi Teesside was good because no obvious sales pressure. "

27th April 2018 | Mr Glynne Lewis

"Lookers Audi Teesside were really helpful and I'd recommend them because the service was excellent and everyone was very helpful and polite. "

27th April 2018 | Mr Graham Courtley

"I had a great experience at Lookers Audi Teesside because when we bought our A 5 wee had no problems"

27th April 2018 | Mr Norrie Laird

"My experience at Lookers Audi Teesside was positive because of the professional manner and caring attitude of Umar. I did not speak or dealt with anyone else in the dealership that day."

26th April 2018 | Dr G

"I'd definitely recommend Lookers Audi Teesside to friends and family because they treated us with respect and weren’t pushy at all"

26th April 2018 | Mr Andrew Barnett

"I'd recommend Lookers Audi Teesside because of Excellent customer service from Daniel Spooner"

26th April 2018 | Mrs Victoria Taylor

"I'd suggest Lookers Audi Teesside to a friend because it is a professional experience and people will go to any lengths to satisfy my needs."

26th April 2018 | Miss Lesley Blakey

"Lookers Audi Teesside staff were good because they are knowledgeable friendly and approachable "

25th April 2018 | Mrs Hall

"My experience at Lookers Audi Teesside could have been better because After agreeing to purchase the car was told it would be ready 1 week later,which was fine as i work away and only home at weekends.But due to a missing logbook could not pick the car up but was told it would be all sorted in a few days ready for next weekend. I had not hear anything all week so the day before i was due to pick the car up i sent an email asking if everything was fine only to be told the evening before i was due to pick the car up that theres was complication due to paper work not been fill in. So i had to wait all the next day for it to be sorted then pick the car up at 5pm with no log book which cost me 25 pound when taxing the car which you have refunded. with getting the car a that time of night the process was very rushed and took the shine of getting a new car away. I though by going to a big dealer like yourself i would of got a professional and organise service "

24th April 2018 | Mr Brian Grainger

"The experience at Lookers Audi Teesside was fantastic because attentive, sufficient staff to look after a client/prospective client. Honest helpful advice concerning affordability and purpose. Very good."

20th April 2018 | Mr David Davies

"Lookers Audi Teesside were great because the cars were well presented, staff were knowledgeable and friendly a great deal was offered "

19th April 2018 | Mr John Arkley

"Lookers Audi Teesside staff were good because just everything you need from a car dealership Rich Singh was excellent after service sales were 100% will use them again "

19th April 2018 | Mrs Eileen Brown

"My experience at Lookers Audi Teesside was memorable because the staff are very friendly and helpful, I had a great salesman, the surroundings are comfortable, nothing was too much trouble. "

18th April 2018 | Mr Michael Blenkiron

"Lookers Audi Teesside were great because they helped me find the car I wanted and were very helpful"

17th April 2018 | Mrs D

"The staff at Lookers Audi Teesside were good because they did not try to push me into buying a vehicle but listened to my requirements and came up with z solution "

17th April 2018 | Mr Colin Starks

"I'd definitely recommend Lookers Audi Teesside because of the friendly and professional service provided "

17th April 2018 | Mr Mark McCready

"My experience at Lookers Audi Teesside was cracking because they listened to what I wanted and did everything they could to secure the right car for me. I did not feel I was treat differently because I was buying second hand which was a big bonus "

17th April 2018 | Mr Peter Lax

"My experience at Lookers Audi Teesside was positive because of the honest and clear information I received. Five star experience."

16th April 2018 | Mr Kevin Redmond

"I'd suggest Lookers Audi Teesside to a friend because they are welcoming and efficient. No real pressure to make a purchase."

13th April 2018 | Mr Alan Potts

"I was happy with the service at Lookers Audi Teesside because I got what I asked for and all the staff were very pleasant, I love my new car! "

12th April 2018 | Miss Ashley Pattison

"I would recommend Lookers Audi Teesside to friends and family because they provide a lovely welcoming service and quality cars but they just need to have a little more flexibility with been able to bring a car closer to you to see and drive "

12th April 2018 | Miss M

"I'd recommend Lookers Audi Teesside to anyone because, they help you understand what you need. They guide you very well on pros and cons. They give enough of space for your decision. Staffs are very friendly and bear you with smile always. You will surely find a better experience here, then any other car dealers you have dealt with."

12th April 2018 | Mr Cliff Consius

"I'd recommend Lookers Audi Teesside to a friend because - you can talk. Not just facts and figures regaled off to you. "

11th April 2018 | Mr Davis

"I'd recommend Lookers Audi Teesside to anyone because I felt I was reall looked after and things were really explained to me. I have to say that Craig Roper made all the difference in my first visit to this branch and I have came away feeling excited and looking forward to purchasing my first Audi A1 in the very near future."

11th April 2018 | Mrs Donna Richardson

"The experience at Lookers Audi Teesside was fantastic because I was speaking to Danniel Spooner during my search for an Audi RS6 and Danniel was a very respectable, professional, considerate account manager who kept me updated and listened to my requests. Danniel showed a high degree of customer service and went above and beyond to ensure I had a great experience. I would recommend Teeside Adui due to this experience and regret I was unable to find the right vehicle."

10th April 2018 | Mr Ansarh Hussian

"I was happy with the service at Lookers Audi Teesside because I felt that they listen at what I was looking for "

10th April 2018 | Mr S

"My experience at Lookers Audi Teesside could have been better because sales staff not interested in selling"

9th April 2018 | Mrs C

"The staff at Lookers Audi Teesside were good because they returned straight answers to straight qustions"

9th April 2018 | Mr Stuart Myers

"I'd recommend Lookers Audi Teesside because Friendly and professional"

9th April 2018 | Mr Paul Mayhew

"Lookers Audi Teesside were fantastic because their salespeople were very friendly and the overall experience was good, even though I haven't bought a car from them yet"

5th April 2018 | Mr O

"My experience at Lookers Audi Teesside was positive because their staffs are all kind and reliable."

4th April 2018 | Mr I

"My experience at Lookers Audi Teesside was memorable because I was offered a great deal and treated with courtesy and patience."

4th April 2018 | Mr Neil Reynolds

"Lookers Audi Teesside were helpful because they sourced the vehicle i was after and delivered it to my loacal dealership"

4th April 2018 | Mr David Cooper

"I was happy with the service at Lookers Audi Teesside because I got exactly what I wanted without hassle - Chris Lamplugh was switched on. We weren't offered finance as we made it clear that it was part exchange and cash purchase. More parking space is needed on site."

3rd April 2018 | Mrs W

"I was pleased with Lookers Audi Teesside and would recommend them because of the professional approach by the showroom and sales staff ."

3rd April 2018 | Mr Peter Robson

"Lookers Audi Teesside were really helpful and I'd recommend them because Richard Singh in particular was extremely helpful from beginning to end."

29th March 2018 | Mr Robert Daley

"Look"

29th March 2018 | Mr Neil Bean

"I'd recommend Lookers Audi Teesside because they were helpful"

29th March 2018 | Mr Charles Arrand

"I'd recommend Lookers Audi Teesside to anyone because of the quality of the showroom and the attentive nature of the staff/salesperson"

27th March 2018 | Mr C

"Lookers Audi Teesside were really helpful and I'd recommend them because their approach and priority was to provide me with a car that was suitable for me and my budget. At no point did I feel any pressure to purchase the car. Highly recommended. "

26th March 2018 | Mr Ian Chapman

"The experience at Lookers Audi Teesside was fantastic because I was treated with respect and wasn’t pushed at any point."

26th March 2018 | Mr Steve Hockborn

"I'd definitely recommend Lookers Audi Teesside because they are extremely professional and helpful in all aspects of the process. Excellent service by them "

26th March 2018 | Miss Hayley Brearley

"My experience at Lookers Audi Teesside could have been better because I left with figures to purchase which were not fit for purpose this was of no fault of Tim the sales person he was professional and friendly. If the second staff member had not got involved I would probably be going back today to purchase the car "

24th March 2018 | Mrs C

"I'd recommend Lookers Audi Teesside to a friend because of the excellent customer care & after sales service i received."

23rd March 2018 | Mr Ian Nicholas

"The experience at Lookers Audi Teesside was good because I felt very comfortable and was given an exemplary standard of service- grateful thanks to Daniel"

22nd March 2018 | Ms Wendy Coulthard

"I'd suggest Lookers Audi Teesside to a friend because they are good at what they do"

21st March 2018 | Mr Craig Watt

"My experience at Lookers Audi Teesside could have been better because the mileage advertised was wrong, didn't contact me for about a week to view the car. "

14th March 2018 | Mr B

"I'd recommend Lookers Audi Teesside to anyone because all the team were really helpful and friendly (genuinely). I haven’t been pestered and hounded for a sale but given all the information and figures that I needed leaving me to decide in my own time. "

14th March 2018 | Mr Tim Woodhouse

"My experience at Lookers Audi Teesside could have been better because they contacted me to come to an event and I left with nothing . Then an advisor phoned the next day and said he would look for a deal and contact me the day after which he never did. Feel very disheartened"

13th March 2018 | Mrs Allison Himsworth

"Lookers Audi Teesside were really helpful and I'd recommend them because they answered any queries promptly, found me the best deal they could and were very friendly."

13th March 2018 | Mr P

"I would not recommend Lookers Audi Teesside because I didn’t feel my enquiry was treated seriously"

12th March 2018 | Mr Lance Hindle

"My experience at Lookers Audi Teesside could have been better because read the previous comments......"

12th March 2018 | Mr S

"I'd recommend Lookers Audi Teesside to a friend because the service is good"

12th March 2018 | Mr Patrick Duffy

"I'd definitely recommend Lookers Audi Teesside because. No pushy sales exercised friendly and competent staff. Great deals can be had after a very informal chat which I found to be a good selling point "

12th March 2018 | Mr Tim Norman

"I'd suggest Lookers Audi Teesside to a friend because the range of quality cars is good and the staff are excellent to deal with."

12th March 2018 | Mr Matthew Presho

"Lookers Audi Teesside staff were good because they where very friendly and had a great response time."

12th March 2018 | Mr Ben Rushton

"I would not recommend Lookers Audi Teesside because the way they value part exchange vehicles is not actually on the car but just a auction valuation"

9th March 2018 | Mr Jason Hendry

"I'd recommend Lookers Audi Teesside to anyone because , Although the car I wanted wasn’t there I had excellent service."

9th March 2018 | Mr Chuck Kemal

"I'd recommend Lookers Audi Teesside because the service and choice of vehicles was very good."

7th March 2018 | Mr R

"Living miles away from the area I couldn't come to visit the dealership or see the car in person so they sent me a video of the car explaining the features focusing on the things I asked for. We then had a couple of discussions to negotiate the purchase of the car which they then had delivered to me and although this was delayed by all the snow they always kept me informed. A very easy and well dealt with transaction even though I was hundreds of miles away."

6th March 2018 | Mr Wright

"no hassle just good service"

6th March 2018 | Mr Charles Olsen

"I would recommend Lookers Audi Teesside to friends and family because great choice of cars.. "

5th March 2018 | Mr James Hunton

"My experience at Lookers Audi Teesside could have been better. The checks could have been itemised and documented for the handover. I felt that I was the least important person on the forecourt. There were no disabled parking spaces provided . I’m still waiting for my follow up call to see if everything is okay. I’m just waiting for the V5 to come from DVLA to transfer my number plate. I would appreciate some financial reimbursement as I’m looking to replace all 4 tyres . I collected the car on the 27/02/18 , we have been snowed in for a week. Today the car struggled for grip and looking at the tyres , I’m not surprised."

5th March 2018 | Mr Philip Best

"My experience at Lookers Audi Teesside was positive because the right car for my needs was met sales guy Craig roper couldn’t have been more helpful and Dave Nelson with my finance a no hassle pleasurable experience I will defiantly recommend. All reception staff very friendly and helpful also "

5th March 2018 | Mrs Sharon Phillips

"I'd suggest Lookers Audi Teesside to a friend because they don't sell cars that aren't tip top condition and the sales people are fantastic at their job as well as thorough."

3rd March 2018 | Mr Dale Reeves

"The experience at Lookers Audi Teesside was fantastic because the level of service that they give is outstanding. Their sales staff aren't pushy and their used vehicles are prepared to the highest standards."

2nd March 2018 | Mr Liam Edwards

"I would not recommend Lookers Audi Teesside because I live in Bournemouth and the dealership is too far away. Would have made an exception for the vehicle I was interested in, but would incur costs of approx. £500 - £750 to view and collect if decided to purchase, which I think would have been likely."

2nd March 2018 | Mr John Williams

"Lookers Audi Teesside staff were good because they helped out with the mistake that was made by another Audi branch"

2nd March 2018 | Mr Stephen Payne

"My experience at Lookers Audi Teesside was memorable because James Sheldon made the extra effort to see that we were completely satisfied with each aspect of the car. He really did make the sale a smooth and comfortable experience. We managed to find the perfect car and closed the deal a week after we initially visited Teesside Audi. They even accommodated my 9 year old son as his eyes lit up at the sight of the R8. Overall it was a outstanding service and a memorable experience."

1st March 2018 | Mr Watts

"I'd definitely recommend Lookers Audi Teesside to friends and family because of the friendly, courteous and professional manner they go about their business. "

1st March 2018 | Mr James Algar

"I would recommend Lookers Audi Teesside to friends and family because I received a great service by polite and non pushy sales department. Something that is very important and is quite often forgotten. They outdo themselves to make sure you are getting a good deal and you’re happy before purchasing. Thank you and can’t wait for collection day!"

28th February 2018 | Mr Christopher Fairless

"I would not recommend Lookers Audi Teesside because they do not send details as promised"

28th February 2018 | Mr Philip Glover

"The experience at Lookers Audi Teesside was good because The staff were very helpful and courteous. Willing to spend time until I got the deal I wanted. Also the staff were very helpful with the handover period."

27th February 2018 | Mr John McCulloch

"Lookers Audi Teesside were really helpful and I'd recommend them because of great service and attitude"

27th February 2018 | Mr Bourne

"My experience at Lookers Audi Teesside could have been better because price could have been better and I wouldn't have looked elsewhere. "

27th February 2018 | Mrs Julie Levitt

Audi Teesside

Audi Teesside
audi

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

157 Vehicles

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85 of Audi Teesside customers who bought a vehicle would recommend them to a friend