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100 reviews of Audi Teesside

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Audi Teesside

86

Overall satisfaction

85

Would recommend

"I'd definitely recommend Lookers Audi Teesside to friends and family because Richard Corkain is an excellent sales person. He is very helpful and has excellent customer service skills."

16th August 2017 | Mr Peter Sproates

"My experience at Lookers Audi Teesside could have been better because they could have provided me with options that I initially enquired about, promised to send me further details if not available then but this didn't happen."

16th August 2017 | Mrs T

"My experience at Lookers Audi Teesside could have been better because i want a better deal and audi don't offer a better deal to previous customers to compensate for emissions scam."

16th August 2017 | Mr Ian Douglas

"My experience at Lookers Audi Teesside was cracking because the standard and level of customer care was exceptional and exceeded my expectations especially after recieving a very poor service at a nearby dealer. I knew what I wanted and they found it for me. They go that extra mile and make you feel very valued. All the little extra's were a real treat. Overall a great experience & I love the car!"

11th August 2017 | Mrs B

"Lookers Audi Teesside were helpful because they were so quick and knowledgable when responding to questions. All staff were very friendly and extremely happy to help. Laura, who dealt with my sale, was particularly responsive via phone/email and was very friendly and helpful when I visited the branch. Great service, particularly compared to the poor service I received elsewhere."

10th August 2017 | Miss Abbie Wilson

"I'd endorse Lookers Audi Teesside because great customer service "

8th August 2017 | Mrs Diane Williams

"Lookers Audi Teesside were fantastic because but they were obviously let down by the Newcastle dealership."

8th August 2017 | Mr Bernard Smith

"The staff at Lookers Audi Teesside were good because they were not pushy, they were very helpful in every aspect it was a relaxed and great experience "

7th August 2017 | Mr Carl Hall

"My experience at Lookers Audi Teesside was memorable because The Sales Person seemed as though he really wanted to get the best deal for me"

7th August 2017 | Mrs Barbara Robinson

"Lookers Audi Teesside were really helpful and I'd recommend them because they have a great collection of cars and the atmosphere and sales staff are excellent."

3rd August 2017 | Mr Justin Jones

"Lookers Teesside Audi Stockton were fantastic because from start to finish everything was thought of. Friendly and approachable staff, everyone had a wide range of knowledge and nothing was too much trouble. Nice touch driving it out of the prep room. A big thanks to Laura who made everything happen. "

3rd August 2017 | Ms Hayley Needes

"The experience at Lookers Teesside Audi Stockton was fantastic because there was no arrogant sales people. I was well looked after. Everyone was helpful,courtious and professional."

3rd August 2017 | Mr Ian Brown

"Lookers Teesside Audi Stockton were great because they provide a friendly service tailored to my needs"

2nd August 2017 | Mrs A

"Lookers Teesside Audi Stockton were helpful because all questions answered fully regarding the car, performance, purchase and aftercare."

31st July 2017 | Mr S

"My experience at Lookers Teesside Audi Stockton was relatively positive but it took some obtaining, getting a salesperson to respond was somewhat difficult however once contact was established it proceeded adequately "

31st July 2017 | Mr Steve Dixon

"I was happy with the service at Lookers Teesside Audi Stockton because of the professionalism of the staff and the positive atmosphere created in the dealership."

31st July 2017 | Mr Anthony Nicholson

"My experience at Lookers Teesside Audi Stockton was memorable because Kevin went above and beyond and even volunteered to stay later as i was unable to get time out of work originally. He was then able to change my appointment with short notice due to me getting time out of work."

31st July 2017 | Miss Abigail Clarkson

"I would not recommend Lookers because they never do what they say they are going to do Teesside Audi Stockton because "

26th July 2017 | Mr Dave Wilkie

"I was pleased with Lookers Teesside Audi Stockton and would recommend them because I received great friendly service."

25th July 2017 | Mr Andrew Gaskell

"from the moment we entered the premises we were treated like VIPs a great experience thank you joy Eaton "

25th July 2017 | Mrs Cheryl Brudenell

"I would not recommend Lookers Teesside Audi Stockton because Over Priced"

25th July 2017 | Mr Jim Parsons

"I would never recommend Lookers Teesside Audi Stockton because as an existing customer responding to an invitation I expected better treatment. "

24th July 2017 | Mr Malcolm Ing

"Lookers Teesside Audi Stockton were really helpful and I'd recommend them because James Sheldon was very honest with us and did a great job in confirming our belief in the car we have purchased. He spent as much time as was necessary to show us all we needed to see and make us aware of everything thing we needed to know. A great advert for the Audi name."

24th July 2017 | Mrs H

"Very friendly staff, quality cars"

24th July 2017 | Mr Peter Smith

"The staff at Lookers Teesside Audi Stockton were good because they were very professional and informed so easy to deal with "

23rd July 2017 | Mrs M

"Lookers Teesside Audi Stockton were helpful because they provided very good customer service in a comfortable and relaxed atmosphere. "

22nd July 2017 | Miss Rebekah Palmer

"Lookers Teesside Audi Stockton staff were good because the original sales person (Joy) was excellent, I was disappointed in the hard sell employed when it became apparent I would not buy on the day this was because the car I was interested was not on site, I was not impressed at all by the sales manager muscling in to try and push a deal over the line. I have to say the attention to detail by Joy was outstanding but the overall experience was in the end very disappointing for the reasons I have detailed above and unfortunately I have to advise you that I am unlikely to visit Audi Stockton again."

21st July 2017 | Mr Derek Cosh

"Lookers Teesside Audi Stockton were fantastic because the salesperson was knowledgeable, friendly and looked for the right deal for me."

17th July 2017 | Mr Andrew Waters

"Lookers Teesside Audi Stockton were fantastic because they listen to what I want and do there best to make this happen. "

17th July 2017 | Mr Ian Ratcliffe

"My experience at Lookers Teesside Audi Stockton could have been better because nobody greeted me. I had to call the salesman on his mobile even though I had made an appointment and was there right on time. The car was poorly presented and in need of some attention."

17th July 2017 | Mr Steve Hart

"Lookers Teesside Audi Stockton were great because the sales person was had great knowledge and a good attitude."

15th July 2017 | Mrs Elaine Atkinson

"I would recommend Lookers Teesside Audi Stockton to friends and family because they were friendly and and efficient! "

12th July 2017 | Mr Benjamin Pearson

"Lookers Teesside Audi Stockton were great because although it took a while for a sales person to see me (I realise this was because Saturday's are very busy) I was talked through the deal, not pushed into buying, and constantly offered a drink."

12th July 2017 | Mr Chris Macdonald

"My experience at Lookers Teesside Audi Stockton could have been better because i had set my heart on a car that the lovely sales lady had found for me at another dealership only to be informed less than a week after palcing my deposit on it that it had been sold!! I think an investigation in to how, why and what went wrong needs to be completed so that it does not happen again to anyone else."

11th July 2017 | Mrs Collins

"I would not recommend Lookers Teesside Audi Stockton because the car was not prepared to the required standard and the response since to resolving the problems has been less than proactive."

10th July 2017 | Mr H

"I'd recommend Lookers Teesside Audi Stockton to a friend because good service."

10th July 2017 | Mr Stephen Bromham

"The experience at Lookers Teesside Audi Stockton was fantastic because it was easy and overall a very pleasant experience"

10th July 2017 | Mr Mike Wolstenholme

"Thanks for getting me my 1st set of wheels!"

10th July 2017 | Mr Mateusz Zolnierczyk

"Lookers Teesside Audi Stockton were great because the team of staff offer a friendly, caring , courteous yet professional service."

10th July 2017 | Mr Alan Davies

"My experience at Lookers Teesside Audi Stockton was memorable because greeted and treat well prior to purchase sales person explained everything well "

8th July 2017 | Mr John F

"My experience at Lookers Teesside Audi Stockton could have been better because the car had to go straight back to the dealer to repair various faults that should have been picked up before selling the car."

7th July 2017 | Mr Alan Briston

"I would not recommend Lookers Teesside Audi Stockton because the offer on my excellent condition VW Tiguan was less than " We buy any car.com"more highway robbers than professional salesmen !!"

6th July 2017 | Mr Joe Norman

"Lookers Teesside Audi Stockton were fantastic because the attitude of all the staff from walking in to hand over of the car was very proffessional and polite. "

3rd July 2017 | Mr Peter Herrington

"My experience at Lookers Teesside Audi Stockton could have been better because I had arranged for a test drive but there was no car available. I acknowledge that the dealer left me a message saying there may be a problem but that's down to Audi changing the engine. I asked to drive a 1.4 petrol but it was booked in as the new 1.5 which isn't available yet. The closest I got was to sit in a car of a fairly similar but not the actual spec I was after. Not enough to inspire me to buy a new car from this garage. I used to have an A3 sportback a few years ago and thought the customer care at this garage back then was awful. Thats why I've been driving a golf for the last few years. I thought I'd give the audi garage another try hoping it had got better but I was disappointed. To be honest I got the impression that the sales man didn't really care, which is annoying because I am looking to change car in the next 2 weeks. Never mind, audi lost my business, probably for ever."

3rd July 2017 | Mr Robert Lowes

"I would not recommend Lookers Teesside Audi Stockton because the trade in price for a newer model for used Audi's falls drastically as soon as you leave the forecourt. Something they stress when you purchase will not happen."

3rd July 2017 | Mr Kevin Woodhouse

"Lookers Teesside Audi Stockton were great because from start to finished and the aftercare as well. I was always made to feel welcome and special . "

3rd July 2017 | Mr Stewart Hollit

"I had a great experience at Lookers Teesside Audi Stockton and Joy Eaton was particularly helpful and polite."

30th June 2017 | Mr Ian Basford

"unfortunately the purchase was let down by poor pre sales checks as there was a very obvious scratch. "

30th June 2017 | Mr John Strudwick

"The experience at Lookers Teesside Audi Stockton was good because salesman was very good"

28th June 2017 | Mr Mark Gavin

"My experience at Lookers Teesside Audi Stockton was positive because the dealership was too far away for a service."

28th June 2017 | Mr Mike Wakefield

"I'd recommend Lookers Teesside Audi Stockton to anyone because the standard of service was superb. On arrival I was welcomed and not rushed. I and my family were offered drinks and my children were given colouring books etc. This made the whole buying experience a real pleasure and made us feel at ease. Sales team couldn't have done more and I would rate them 10/10. "

27th June 2017 | Mr Peacock

"I had a great experience at Lookers Teesside Audi Stockton because NO NONESENSE SALESPERSON, DIDN'T QUIBBLE ABOUT TRADEI IN VALUE ON THE CAR I WAS TRADING IN."

26th June 2017 | Mr David Cahill

"I'd recommend Lookers Teesside Audi Stockton to anyone because they are very professional, offer fantasic customer service and no pushy sales team"

24th June 2017 | Mrs Julie Jones

"My experience at Lookers Teesside Audi Stockton was cracking because the staff were friendly welcoming and helpful. Audi sales guy really helped me to find out the information I was looking for."

23rd June 2017 | Miss Farook

"I would not recommend Lookers Teesside Audi Stockton because the sales staff lied to me then Audi assist came out and picked up faults on the car. I rang Lookers, the receptionist said someone would ring back, they didn't . I had to ring them back only to be told no one had logged my phone call. I then got told to bring the car in. I took the car in, told the staff who i was, got told to sit and wait. I waited 10mins. The reception staff offered everyone a drink but not me. I found this very ignorant. The staff on reception were not friendly at all. After Audi looked at my car they said there was nothing at all wrong with the car. We said something must be wrong or else the AA wouldn't have said so. They then rang us back and said the rear tyre needed changing. They said theres nothing wrong with anything else and made the AA and us out to be liars. I wouldn't buy another Audi at the moment and would definitely not buy from Lookers Teeside."

21st June 2017 | Mrs R

"Lookers Teesside Audi Stockton were really helpful and I'd recommend them because they were helpful and accommodating. "

21st June 2017 | Mrs Dawn Ross

"The experience at Lookers Teesside Audi Stockton was great because it was very professional, friendly and efficient."

20th June 2017 | Mr V

"My experience at Lookers Teesside Audi Stockton was positive because Kevin explained absolutely everything in so much detail and wasn't a typical pushy sales person!! This made such a difference. He made sure everything was correct. We will not go anywhere else in future."

20th June 2017 | Mrs Gildea

"I'd definitely recommend Lookers Teesside Audi Stockton to friends and family because Whilst he did not achieve a sale the salesman Umar Suleman was very professional with his pitch he was to the point, informative and helpful the only reason he did not achieve a sale was there was not a car available to match my daughters requirements. "

20th June 2017 | Mr B

"Lookers Teesside Audi Stockton were great because the sales staff are so helpful and friendly"

16th June 2017 | Mrs Tracey Turner

"I'd suggest Lookers Teesside Audi Stockton to a friend because of their easy, friendly, helpful approach to customers. I dealt with Kevin Milburn and nothing was too much trouble, buying a car from him was relaxed and a pleasure."

15th June 2017 | Mr Simon Evans

"Lookers Teesside Audi Stockton have always been top notch in terms of service and professionalism, striving to always better the positive experiences I've had with them before. I've purchased 3 new cars from them over the last 12 years and had a fourth serviced there out of preference. Always made to feel welcome and a valued customer, I'll be using them in the future too."

14th June 2017 | Dr Steve Perkins

"My experience at Lookers Teesside Audi Stockton was positive because they actually care, a rarity these days."

12th June 2017 | Mrs Leoner Troni

"I was pleased with Lookers Teesside Audi Stockton and would recommend them because they very helpful and listen to what you want to buy model etc and then try to find the car for you ."

11th June 2017 | Mr david peart

"The staff at Lookers Teesside Audi Stockton were good because they were always happy to help."

10th June 2017 | Mrs K

"I was happy with the service at Lookers Teesside Audi Stockton because Richard Corkain the sales manager was extremely helpful with a great attitude throughout! "

9th June 2017 | Mr Michael Lyons

"Lookers Teesside Audi Stockton were helpful because everyone is friendly, efficient and knows exactly what their job is without pressurising you as a customer."

9th June 2017 | Mr Stephen Tonks

"Lookers Teesside Audi Stockton were fantastic because we received excellent service from entering your showroom to collecting our new car and then a follow up call to ensure that we were totally satisfied with our purchase - excellent customer service"

9th June 2017 | Mrs Anne Trainor

"I'd endorse Lookers Teesside Audi Stockton because they have friendly, knowledgeable staff"

8th June 2017 | Mr Flounders

"The staff at Lookers Teesside Audi Stockton were good because they were friendly, and very helpful in trying to find me a vehicle. They were patient and not trying to rush me into purchasing a car."

7th June 2017 | Mr Alan Barnfather

"Lookers Teesside Audi Stockton were great because The sales person Joy was very supportive in helping me making a decision as I'm not really a car person. She wasn't pushy and did not rush us. She was very knowledgable and efficient and explained finance deals and payments very well. Shannel was also excellent and they worked very well as team providing all the info needed and ensuing the car was ready very quickly "

6th June 2017 | Mrs Karen Kilburn

"Lookers Teesside Audi Stockton were really helpful and I'd recommend them because of their professional service. they listened to what we required . They helped us to configure the model we had specified tho them. Laura who we first sat down with was outstandingly helpful in guiding us through the vast list of options. A customer can not this from the Audi web site. In her absence her good foundation work was subsequently seamlessly taken over by Jack, with whom we placed our order. "

5th June 2017 | Mr Brian Rowland

"The experience at Lookers Teesside Audi Stockton was fantastic because staff were very knowledgeable and helpful"

2nd June 2017 | Mr Gareth Dobinson

"I'd endorse Lookers Teesside Audi Stockton because . The sales manager Marc Eccles was very professional and very understanding of our needs. We test drove 4 cars before making our choice and he was extremely patient with us. Marc was and is a very highly sales person who became interested in other aspects of us! Becoming a friend not just a salesman. I would actually recommend people to ask for him personally. Although all members of your team showed eccellent customer service skills, without any form of pressure. We recieved very calm and understanding, involved, informative service throughout. EXCELLENT! and we will be back in the future."

2nd June 2017 | Mr Alexander Nimmo

"The staff at Lookers Teesside Audi Stockton were good because they are friendly, courteous and efficient."

1st June 2017 | Mr W

"The experience at Lookers Teesside Audi Stockton was fantastic because the salesman l dealt with, Marc Eccles, was extremely helpful and kept me fully informed throughout the process. He located a car to fit my specification within ten days of my first visit to the showroom."

1st June 2017 | Ms Shirley Paterson

"I'd recommend Lookers Teesside Audi Stockton because thy are very professional and took the time to find the vehicle that is right for me. "

30th May 2017 | Miss Sarah Grainger

"My experience at Lookers Teesside Audi Stockton was positive because they were helpful ,courteous and knowledgeable"

30th May 2017 | Mr Nicholas R

"I would not recommend Lookers Teesside Audi Stockton because they were unable to match or better the offer I received from another dealer. "

30th May 2017 | Mr Chris McKay

"Lookers Teesside Audi Stockton were helpful because they found the car I wanted"

30th May 2017 | Mr Mark Scarr

"Extremely helpful staff (Ahdil and tom) who took time to help me find the right Audi for me. "

27th May 2017 | Dr Shuja Hafeez

"Lookers Teesside Audi Stockton were helpful because joy the advisor was very knowledgeable and gave lots of advice. Very pleasant and intelligent lady"

27th May 2017 | Miss Helen Nicholson

"I'd recommend Lookers Teesside Audi Stockton because of the personal, thoughtful and friendly service I received. everything from pulling into the forecourt to leaving the forecourt in my new car was exceptional. I purchased my vehicle through Sales advisor Laura Burford. She was extremely welcoming, knowledgable and made me feel valued as a customer. Laura pulled out all the stops to ensure I was happy with the vehicle and kept me up to date with all the vehicle arrangements. She also to gave me a friendly courtesy call after the sale to ensure I was completely happy which I thought was really touching. Laura was amazing and really took on board all of my requirements for the vehicle. She is a true asset to Audi. Will definetly use Audi Lookers and Laura again. Thank you "

26th May 2017 | Mr Dean Collins

"Lookers Teesside Audi Stockton were great because . Salesman was very helpful"

26th May 2017 | Mr Ian Hewitson

"I'd definitely recommend Lookers Teesside Audi Stockton to friends and family because the whole process from start to finish was made very easy and went smoothly. Umar was brillant, he listened to exactly what I wanted and showed me my options and was not pushy at all. I will definatley buy my next car from the garage. 10/10 service."

26th May 2017 | Miss Charlotte Naisbitt

"I had a great experience at Lookers Teesside Audi Stockton because I was looked after very well and all my questions were answered honestly."

24th May 2017 | Mr Paul Airey

"The experience at Lookers Teesside Audi Stockton was fantastic because mark eccles the sales man was excellent in everything from start to finish"

24th May 2017 | Mr Philip Tumilty

"I was happy with the service at Lookers Teesside Audi Stockton because they try to give a good service "

22nd May 2017 | Mr Owen Parkinson

"Lookers Teesside Audi Stockton staff were good because of their efficiency and knowledge of the products."

22nd May 2017 | Mr Nicholas R

"I would not recommend Lookers Teesside Audi Stockton because see above"

18th May 2017 | Mr David Gledhill

"I'd recommend Lookers Teesside Audi Stockton because their sales team are friendly and therefore helpful."

18th May 2017 | Mr Peter McLone

"Lookers Teesside Audi Stockton were helpful because they always try and answer any questions, are very attentive to your requirements and always give good service. "

15th May 2017 | Mr Andrew Sumners

"I'd recommend Lookers Teesside Audi Stockton to anyone because I've visited a few times as my partner and I both have audi's and will continue to buy from Audi Teesside as the service and experience is second to none. "

15th May 2017 | Mrs Lesley Jones

"Lookers Teesside Audi Stockton were fantastic because we were treat with professionalism and not forced to purchase"

15th May 2017 | Mr Graeme Walton

"I'd recommend Lookers Teesside Audi Stockton to a friend because they offer a great service and their pricing was good."

13th May 2017 | Mrs Tracy Codd

"I'd endorse Lookers Teesside Audi Stockton because quality of service was second to none. "

11th May 2017 | Mr Daniel Tyndall

"I'd definitely recommend Lookers Teesside Audi Stockton because We've always been very happy with the service at Teesside Audi, it's why we, and my parents, drive audis rather than BMWs. We hope the level of service will be maintained since Lookers took over"

10th May 2017 | Mr James

"Lookers Teesside Audi Stockton staff were polite and pleasant and had a clear understanding of each product."

10th May 2017 | Miss Nicola Marshall

"The experience at Lookers Teesside Audi Stockton was great because from start to finish the process was conducted with curtesy and respect, all my questions where answered fully and any requests I made where dealt with promptly. I was very pleased with Mr Umar Suleman for his service during my purchase."

9th May 2017 | Mr John Chrossan

"Lookers Teesside Audi Stockton were great because they totally profession from start to finish."

9th May 2017 | Mr Paul Fisher

Audi Teesside

Audi Teesside
audi

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

1 Vehicles

  

Audi A6 Saloon S Line 2.0 TDI ultra 190 PS 6-speed 4dr
**Full leather interior**

  • 1968cc engine
  • Diesel
  • Manual
  • 4,000 miles
  • Insurance Group: 33E
  • Fuel Economy: 64.2 MPG

Approved Trusted Dealer

Approved Trusted Dealer
85 of Audi Teesside customers who bought a vehicle would recommend them to a friend