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100 reviews of Audi Teesside

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Audi Teesside

85

Overall satisfaction

86

Would recommend

"Lookers Audi Teesside were fantastic because they helped me purchase the car that I loved. Checking and monitoring stock throughout the dealership resulting in me purchasing the car that I wanted. The colour, the model and the specification was exactly what I wanted. Thank you Teesside Audi"

23rd February 2018 | Mrs M

"My experience at Lookers Audi Teesside could have been better because over the past three years I feel I have been treated poorly. This has nothing to do with the sales person "Cuz" who dealt with me on this particular occasion as he was professional and polite and maybe other staff members could take a leaf out of his book."

23rd February 2018 | Mr Peter Howarth

"I'd endorse Lookers Audi Teesside because their staff are extremely helpful and knowledgeable without being too pushy."

23rd February 2018 | Mr David Maughan

"I was pleased with Lookers Audi Teesside and would recommend them because of how friendly and knowledgeable staff were during my buying experience "

21st February 2018 | Mr Murdoch MacRury

"I would not recommend Lookers Audi Teesside because of the way I was ignored at first and the value offered to part ex my vehicle. "

21st February 2018 | Mr D

"My experience at Lookers Audi Teesside was fine Craig was a great host and has phoned me up since unfortunately there was no suitable Q3s at Teeside and as per above there is some suitable in the region but unfortunately I cant get to see them"

20th February 2018 | Mr Malcolm Ruecroft

"My experience at Lookers Audi Teesside was positive because I was treated with courtesy and respect and offered what I knew to be a first class product "

20th February 2018 | Mr Rene Berthou

"Lookers Audi Teesside were really helpful and I'd recommend them because the customer service and overall professionalism was excellent. "

20th February 2018 | Mr Jack Morgan

"I'd definitely recommend Lookers Audi Teesside because the service, product and staff was really good and shouldn’t go unrecognised."

20th February 2018 | Mr Terence Scaife

"I'd endorse Lookers Audi Teesside because of the proffesional service and the high quality of vehicles"

19th February 2018 | Mr Keith Rattray

"Lookers Audi Teesside were great because the salesperson tried hard to find the right vehicle specifications that I made "

19th February 2018 | Mrs Julie Sutton

"I'd endorse Lookers Audi Teesside because I my car buying experience was very nice. "

19th February 2018 | Mrs Sohini Mitra

"I'd recommend Lookers Audi Teesside to a friend because you are really looked after from the minute you walk through the door "

19th February 2018 | Mrs Elaine Allison

"Helpful staff without being pushy. Good choice of vehicles, clean site."

19th February 2018 | Mr Paul Smith

"I'd endorse Lookers Audi Teesside because it’s a 10/10 from reprising on wards .."

19th February 2018 | Mr Lee Featherstone

"I would recommend Lookers Audi Teesside to friends and family because of the courteous and helpful service that was offered"

18th February 2018 | Mr B

"I'd endorse Lookers Audi Teesside because hardworking, informative staff, friendly atmosphere, nothing to much trouble, fabulous cars.. from the girls on reception to the sales staff & managers overall a lovely experience "

17th February 2018 | Mrs Georgina Warbrook

"The experience at Lookers Audi Teesside was fantastic because I received a great service & exceptional knowledge on my vehicle & I would highly recommend Jack vipond to every body. "

16th February 2018 | Miss Samantha Jackson

"I'd recommend Lookers Audi Teesside because they will negotiate"

15th February 2018 | Mr Martin Holt

"My experience at Lookers Audi Teesside was memorable because the staff were excellent, very professional and went the ‘extra mile’ to get our custom."

12th February 2018 | Mrs Elizabeth Hegarty

"My experience at Lookers Audi Teesside could have been better because the time spent was too long and poor negotiations "

12th February 2018 | Miss Alison Kitching

"My experience at Lookers Audi Teesside was positive because OF GOOD CLIENT FOCUS AND THE SALES PERSON DISPLAYED AN HONEST AND PROACTIVE ATTITUDE."

12th February 2018 | Mr Keith McArdle

"My experience at Lookers Audi Teesside could have been better because there has been no follow up whatsoever especially since the salesperson and I discussed customer service in depth before purchase."

10th February 2018 | Mr Ian Wastell

"My experience at Lookers Audi Teesside could have been better because We had bad service - no reply’s to phone calls! "

7th February 2018 | Mr H

"I'd suggest Lookers Audi Teesside to a friend because, of there relaxed and comfortable attitude when dealing with you."

6th February 2018 | Mr Anthony Baker

"I'd endorse Lookers Audi Teesside because I was very well looked after by salesperson for my purchase, I was in dealership for 5 hours deciding on which vehicle to purchase, the salesperson was great highly recommended "

5th February 2018 | Mr Jeffrey Barber

"I'd recommend Lookers Audi Teesside because they offer a first class service. very efficient and customer focused. Would highly recommend. "

5th February 2018 | Miss Lindsay Baigrie

"My experience at Lookers Audi Teesside was positive because as always teeside Audi go that extra mile to ensure your expectations are exceeded "

5th February 2018 | Mr Paul Iley

"I was pleased with Lookers Audi Teesside and would recommend them because of the quality of service from the salesman I deal with"

5th February 2018 | Mr Steve Ward

"Lookers Audi Teesside staff were good because very helpful and polite"

5th February 2018 | Mrs Jane Jones

"My experience at Lookers Audi Teesside was positive because I was provided with a non-pressured and friendly service"

5th February 2018 | Mr Paul Jeavons

"Lookers Audi Teesside were great because the service is excellent and the selection of vehicles is good"

5th February 2018 | Mr Geoff Ranson

"The experience at Lookers Audi Teesside was good because they are very efficient Bussines."

5th February 2018 | Mr Harry R

"Lookers Audi Teesside were great because they spent a little extra time up front finding what I really wanted, what my budget was, and then offered me bespoke solutions to fit my needs. Excellent service all round. "

5th February 2018 | Mr Andrew Harston

"The experience at Lookers Audi Teesside was good because great service and professional staff"

5th February 2018 | Mr Simon Spoors

"The staff at Lookers Audi Teesside were good because very friendly, took the time and nothing was a hassle."

4th February 2018 | Mr Kevin Smithson

"The staff at Lookers Audi Teesside were good because there was no pushiness n the salesman was very experienced in catering to what we wanted"

4th February 2018 | Mr Anthony Duffield

"I would recommend Lookers Audi Teesside because they listened to my needs, presented the perfect package and were totally professional throughout discussions"

4th February 2018 | Mr Graham Arundell

"The staff were very friendly and not pushy explained everything about the vehicle "

3rd February 2018 | Miss Sandra Clark

"I was happy with the service at Lookers Audi Teesside because I was treated respectfully and Simon did not pressure me in to buying my car or any of the extras that were offered. "

2nd February 2018 | Mrs Joanne Proudman

"I'd definitely recommend Lookers Audi Teesside to friends and family because when you eventually get served they are quite good"

1st February 2018 | Mrs Karen Ellis

"The experience at Lookers Audi Teesside was fantastic because they do the job properly"

1st February 2018 | Mr Bob Jefferson

"My experience at Lookers Audi Teesside was positive because once I had identified the car that I was interested in, the sales manager who dealt with me was very efficient at getting the car for me to look at and drive and helping me with the purchase of the car."

1st February 2018 | Mr Stephen Peet

"I'd recommend Lookers Audi Teesside to a friend because from the minute we walked through the door, we were treated like an old friend. There were no pushy sales pitches, staff were friendly and welcoming and were able to answer everything I wanted to know. From the moment we arrived, through the test drive, the sales experience and even the after care, it was a thoroughly pleasant experience and I felt totally welcomed into the Audi family."

31st January 2018 | Mrs L

"I'd definitely recommend Lookers Audi Teesside to friends and family because salesman Kevin Milburn did great job but preferred BMW"

30th January 2018 | Mr Brian Barber

"I had a great experience at Lookers Audi Teesside because the salesman was helpful and honest with us which I appreciated"

30th January 2018 | Mr Tim Maguire

"I was happy with the service at Lookers Audi Teesside because Dan Spooner was exemplary and very professional. My wife and I thought that Dan made the whole purchase an enjoyable experience - a real asset to Audi. Thank you."

29th January 2018 | Mr David Edwards

"My experience at Lookers Audi Teesside was positive because it was both personal and professional in its sales approach "

29th January 2018 | Mr James Imire

"I had a great experience at Lookers Audi Teesside because of the customer focused approach selling a great product."

29th January 2018 | Mr John Davidson

"I would not recommend Lookers Audi Teesside because I was enquiringly about a car and I was waiting on a valuation for my car to trade in then they went ahead and sold the car I was looking at. Very disappointed and actually disgusted. When you have your mind set on that car in a unique and gorgeous colour then it is taken from you. It was a terrible feeling and experience "

29th January 2018 | Mr Ron Quinn

"My experience at Lookers Audi Teesside could have been better because I requested a price / quotation and 1 week later still waiting"

28th January 2018 | Mr Chris Knox

"I'd suggest Lookers Audi Teesside to a friend because the staff set out to make it a pleasureable and worthwhile experience "

28th January 2018 | Mr Rene Berthou

"My experience at Lookers Audi Teesside was positive because I knew what I wanted and the dealership made sure I got it"

26th January 2018 | Mr Philip Morris

"I'd recommend Lookers Audi Teesside to a friend because the excellent experience with the sales person and the rest of staff."

26th January 2018 | Mr Keith Addison

"My experience at Lookers Audi Teesside could have been better because they didn’t contact me regarding the mentioned car"

26th January 2018 | Mr Paul Harland

"My experience at Lookers Audi Teesside was cracking because it was handled professionally and went without a hitch"

25th January 2018 | Mrs Hazel Fernandes

"My experience at Lookers Audi Teesside was memorable because it was my first experience of buying from a main dealer, the service and communication was great. the car is great."

24th January 2018 | Mr Peter Hannan

"The staff at Lookers Audi Teesside were good because they were extremely helpful"

24th January 2018 | Miss H

"My experience at Lookers Audi Teesside was positive because I was greeted with a lovely offer of tea or coffee. The salesperson was knowledgeable and went through various specification options that were available now or soon, in order to get me the vehicle I want, when I want (or as close as possible). "

23rd January 2018 | Mr Jonathan Wilkinson

"I'd definitely recommend Lookers Audi Teesside to friends and family because the service I recieved from parking my vehicle to purchasing a car was all positive "

23rd January 2018 | Mr Garry Bringloe

"I'd recommend Lookers Audi Teesside to a friend because I had a great hassle free experience"

22nd January 2018 | Mrs Jo Drysdale

"Lookers Audi Teesside were fantastic because Chris Lamplugh was excellent. He took us through the whole process with efficiency and good humour. We were also approached by Mr Stuart Eve , Business Manager , who was pleasant and seemed genuinely interested in our feedback on the buying experience."

18th January 2018 | Mr Kenneth Hewitson

"Lookers Audi Teesside were really helpful and I'd recommend them because although I was not sold a car the service received was excellent & Craig and Adil who dealt with us were honest. I felt they understood what I wanted & did their best to accommodate my request. Thank you! "

17th January 2018 | Mrs E

"The experience at Lookers Audi Teesside was good because of the 1st line on this survey"

17th January 2018 | Mr Jack Lamb

"Lookers Audi Teesside were fantastic because they demonstrated a high level of skill, knowledge and professional care "

17th January 2018 | Mrs K

"I was happy with the service at Lookers Audi Teesside because it was friendly and comfortable to do business. Would have been nice to ensure after sales if i had any problems i could have got it resolved quicker rather then book a service in Feb and be told i have to pay £15 for a courtesy car..."

16th January 2018 | Mr Davy Peckett

"I'd suggest Lookers Audi Teesside to a friend because it's a 5 star service"

16th January 2018 | Mrs M

"My experience at Lookers Audi Teesside was memorable because I was very well looked after. All the staff were friendly, welcoming and professional. I was always offered a drink on arrival and made to feel welcome. "

16th January 2018 | Dr Haytham Abbas

"Lookers Audi Teesside were great because i have never had a sales experience where there wasn't one issue during the whole buying experience. My expectations were met and surpassed which is rare in the car trade. "

15th January 2018 | Mr David Maguire

"I had a great experience at Lookers Audi Teesside because the salesman found me a car that matched my criteria and took me through the variety of different purchase options clearly. "

15th January 2018 | Miss Amy Firth

"I would not recommend Lookers Audi Teesside because see above plus other friends of mine have had poor experiences with them"

14th January 2018 | Mr Richard Allen

"The experience at Lookers Audi Teesside was great because it was friendly and simple with everything explained "

11th January 2018 | Mrs Victoria Bishop

"The company is too greedy giving poor trade in prices with high purchase prices"

11th January 2018 | Mr James Sadler

"My experience at Lookers Audi Teesside was cracking because James (the salesperson) listened to the requirements I wanted and managed to get me the car of my dreams."

8th January 2018 | Mr Michael Thompson

"My experience at Lookers Audi Teesside was positive because the staff are friendly."

8th January 2018 | Miss Naomi Bloomfield

"The experience at Lookers Audi Teesside was great because they were the only dealer to be able to deliver the required car with the correct options in a short timeframe, they also happen to be local"

7th January 2018 | Mr P

"My experience at Lookers Audi Teesside was positive because the car was top notch & James Sheldon in particular was really helpful "

4th January 2018 | Mr Nick Reay

"I'd recommend Lookers Audi Teesside to a friend because customer service"

3rd January 2018 | Mr Kevin Smithson

"The experience at Lookers Audi Teesside was good because the Sales man Khuram Mahmood, Was very helpful and did his best to find me a good deal, Also the reception staff made sure we were welll looked after. "

3rd January 2018 | Mr Mark Liddle

"The staff at Lookers Audi Teesside were good because very friendly helpful always returned my calls if unable to speak at the time "

2nd January 2018 | Mrs Leanne Watson

"I would not recommend Lookers Audi Teesside because I've not completed the deal I hoped for and therefore the experience was only partiall, not in a position to endorse from the limited time spent at dealership. I should say I had only a good experience but was it better than other dealerships ? I don't know. "

2nd January 2018 | Mrs Carole Ackrill

"I'd definitely recommend Lookers Audi Teesside because we receives exactly what we were looking for. Great friendly advice/service"

2nd January 2018 | Mrs Michelle Gage

"Lookers Audi Teesside staff were good because professional, friendly and helpful "

31st December 2017 | Mr John Collins

"I was pleased with Lookers Audi Teesside and would recommend them because they make they process easy for the buyer and you can trust them to deliver perfection"

28th December 2017 | Ms Sue Hales

"Better communication. I had to call up to confirm details then found that all was not in place as booked a month prior. If I hadn’t called then I would’ve been none the wiser. I also called whilst my car was in being serviced to have something else checked. The message wasn’t passed on. I was told the car was booked in for two days but when I suggested the things that weren’t checked could be done on the 2nd day. Yet I was told that there weren’t any time available. Why have it booked in for two days when they can only actually use one?!!"

27th December 2017 | Mr Edward MacKenzie

"The experience at Lookers Audi Teesside was fantastic because the salesperson James was very helpful and very knowledgeable about the vehicle I was interested in."

27th December 2017 | Mr Michael Thompson

"I'd definitely recommend Lookers Audi Teesside to friends and family because good and nice .."

27th December 2017 | Mr Prem Kumar Gurung

"I'd recommend Lookers Audi Teesside to anyone because they made buying the car a pleasure, were very relaxed, not pushy but very professional and i was very happy with the deal."

27th December 2017 | Mr C

"The staff at Lookers Audi Teesside were good because they understood my requirements and answered my questions patiently and fully."

27th December 2017 | Mr Michael Spence

"My experience at Lookers Audi Teesside was cracking because James Sheldon made my wife feel very special and loved the handover experience "

22nd December 2017 | Mr Watson

"Lookers Audi Teesside were really helpful and I'd recommend them because of their nice friendly welcoming service."

20th December 2017 | Mr Michael Burns

"Lookers Audi Teesside were helpful because they were very helpful & friendly."

20th December 2017 | Mr Mark Upton

"I would not recommend Lookers Audi Teesside because of false pricing. The price the car was offered at to clinch the sale was increased after committing to purchase. Not an ethical way to conduct business in my opinion. This sadly let down an otherwise excellent way of purchasing a used vehicle and somewhat tainted the honest & forthright description of the car."

19th December 2017 | Mr Steve Ince

"I was happy with the service at Lookers Audi Teesside because I found them very professional and helpful."

18th December 2017 | Mrs R

"The experience at Lookers Audi Teesside was good because sales personnel attitude was first rate"

18th December 2017 | Mr Ian Devine

"I'd definitely recommend Lookers Audi Teesside because it was very professional from start to finish the sales man made every thing clear step by step. "

18th December 2017 | Mr Max Mullen

"I would not recommend Lookers Audi Teesside because the sales managers don’t have a clue what they are doing. Agreed a deal and less than 24 hours later cancelled it! "

18th December 2017 | Mr Andrew Corbyn

"Lookers Audi Teesside were fantastic because Laura was helpful, polite and friendly- pleasure to deal with. Changing a car is as much about price, quality and reliability as the staff. "

13th December 2017 | Ms Helen Woods

"Lookers Audi Teesside were fantastic because all the information was given and the young salesman was extremely helpful "

11th December 2017 | Mr Raymond Porter

"I'd definitely recommend Lookers Audi Teesside because it’s an excellent purchase experience and the staff are very helpful. Danniel Spooner went above and beyond to make sure we where looked after and he was very flexible even contacting me on his day off."

11th December 2017 | Mr Craig Henry

Audi Teesside

Audi Teesside
audi

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

188 Vehicles

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86 of Audi Teesside customers who bought a vehicle would recommend them to a friend