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74 reviews of Think Ford Bracknell

These reviews were collected by JudgeService.com, an independant car dealer review website.

74

Reviews of Think Ford Bracknell

74

Overall satisfaction

69

Would recommend

"The staff at Think Ford Bracknell were good because friendly, helpful and informative"

17th November 2017 | Miss Rebecca Utting

"My experience at Think Ford Bracknell could have been better because I felt a little ripped off on the service plan"

16th November 2017 | Mrs Leanne Hazlewood

"I'd endorse Think Ford Bracknell because we weren't given a price and the parking is bad, but the service was good once we were in there, and we didn't feel like we were pressured, like in some garages."

7th November 2017 | Mr Bill Allwrigt

"The experience at Think Ford Bracknell was good because my dealings with them in the past have been very polite and helpful and friendly."

7th November 2017 | Miss Laura Bartlett

"I would not recommend Think Ford Bracknell because Pick up the phone. "

20th October 2017 | Mr Roy Basten

"My experience at Think Ford Bracknell could have been better because All I got were email videos, when what I wanted was a personal response and to arrange a test drive in a new Kuga and Focus. I have just traded in my Focus which was my 5th I Usually by a car that is about a year old and the last 2 have been from Think Ford Wokingham but as I had a diesel focus I thought that the best deal that I would get would be against a new car. Unfortunately the new car sales taem fell far short of my expectations."

13th October 2017 | Mr Roy Basten

"I was happy with the service at Think Ford Bracknell because although Farnborough is closer I don't get the personal touches that I get from Bracknell. They are friendly and welcoming and always prepared to offer advice. "

10th October 2017 | Ms Cathrin Woods

"I would recommend Think Ford Bracknell to friends and family because they are friendly and always willing to help/advise you on anything however minor."

6th October 2017 | Mr John Stock

"The experience at Think Ford Bracknell was good because customer service was first class "

2nd October 2017 | Mr Andy Mouger

"I'd definitely recommend Think Ford Bracknell because professional staff who are considerate. "

20th September 2017 | Miss Zoe L

"My experience at Think Ford Bracknell could have been better because twice I was assured that I would be contacted, but that contact never happened and as a result this time I purchased the Vehicle elsewhere. I would however have no hesitation in recommending the service department with whom I have always had a very good experience."

14th August 2017 | Mr Mick Sandland

"Fantastic."

20th March 2017 | Mrs Wheeler

"The staff at Think Ford Bracknell were good because they were very honest no hidden extras great service great after sales"

10th March 2017 | Mr G Charlton

"Think Ford Bracknell were great because nothing to add "

7th February 2017 | Mrs H Farrands

"Think Ford Bracknell were great because nothing to add"

7th February 2017 | Mr R Goodwin

"My experience at Think Ford Bracknell was positive because the salesman was very clear on explaining the different finance options "

31st January 2017 | Mr E Lam

"I would not recommend Think Ford Bracknell because They never seems to be an assistant and when u find one there not very helpful Take a lesson from Wokingham I visited once and they helped me find my car at the right price even test drove same model same day Went back to view my car next day and bought it Perfect customer car Will be back for another car next year I will say bracknell never had a problem with the service side they do the job perfectly and keep you informed all the way "

24th January 2017 | Mr R N

"I was pleased with Think Ford Bracknell and would recommend them because nothing to add."

12th January 2017 | Mrs G France

"Think Ford Bracknell were really helpful and I'd recommend them because the products are various and to very high standards and the service and advice come from cheerful experienced staff "

31st December 2016 | Mrs L Horgan

"I would not recommend Think Ford Bracknell because there rubbish I don't have to explain read your feedback "

28th December 2016 | Mr P Foster

"My experience at Think Ford Bracknell could have been better because they say that customer experience is important to them however in reality the salesman had to be contacted numerous times to get a response!!"

23rd November 2016 | Mr A Longshaw

"good online service"

17th November 2016 | Mr H Thomas

"see above"

17th November 2016 | Mr M Pearson

"Everything was fine"

17th November 2016 | Mr D McKenna

"Service is excellent"

17th November 2016 | Mr B Rogers

"I'd suggest Think Ford Bracknell to a friend because the team are knowledgeable, have great customer skills and take the time to get the best deal and solution."

6th September 2016 | Mrs J Powell

"I'd definitely recommend Think Ford Bracknell to friends and family because friendly staff who do there best to give you the best deal possible."

27th July 2016 | Mr P Brown

"My experience at Think Ford Bracknell could have been better: you do not require an opt-in for your emails. Wrong email address. Please delete Burton@ from your address book. "

28th June 2016 | Mr B Burton

"I would not recommend Think Ford Bracknell because The Quality Of Cars And Service Is Not of a good standard. "

23rd June 2016 | Miss K Green

"Think Ford Bracknell sales staff were excellent."

3rd June 2016 | Mr S Roberts

"I'd endorse Think Ford Bracknell because of the polite friendly staff, who answer precisely and to the point."

23rd May 2016 | Mr A R

"My experience at Think Ford Bracknell could have been better because your sales staff did not listen to what I was saying. I came in with my children and I felt like I wasn't being taken seriously. I had a very specific requirement - a larger car for the family, as above. Your sales staff need to listen more and pay attention to what's being asked. Specifically: I requested pricing for a part exchange on my vehicle, i asked specifically for a quote relating to the various options and all I got was an email of a brochure of the Ford car range, No pricing, nothing of personal interest to me and definitely no immediate follow-up. I received a call last week asking me if I was still interested. TOO LATE!. I specifically came in at the weekend with my children to find a car that was large enough and comfortable enough for us all. I had a budget in mind, I had a car to part-ex and I wanted to buy a car. I work in sales. This would have been a very easy sale for someone listening to my buying signals. They were all totally ignored. Upshot is I recently purchased a used S-MAX from Honda Used Car Sales, their sales staff listened to my needs, answered my questions, presented a solution and closed the deal - all within 1 weekend."

11th May 2016 | Mrs A Maynard

"My experience at Think Ford Bracknell could have been better because it took a month and a half for someone to call me back and had already bought a new car."

11th May 2016 | Mr K

"Think Ford Bracknell staff were good because they were very responsive to my needs in regards to my budget and my options. My saleswoman Carrie-Ann assisted me in getting to the dealership and was very compliant with my needs regarding timing . Car was well maintained and my sale person made sure that I was happy with the cleanliness upon taking the car."

8th April 2016 | Miss N B

"Think Ford Bracknell staff were good because were attentive and informative."

8th April 2016 | Mr H

"My experience at Think Ford Bracknell was positive because I was given all the information i need it and the staff were really helpful and friendly. Big thanks to Sat "

1st April 2016 | Miss M Belcheva

"My experience at Think Ford Bracknell could have been better because they don't give up to date info, not good enough hen looking to spend over £20000"

1st April 2016 | Mr S Brabant

"My experience at Think Ford Bracknell could have been better because they felt "hoodwinked" by the dealership as they were let down in ordering a car. Not honourable people. Existing customers but will not go back. "

30th March 2016 | Mr P Derbyshire

"Think Ford Bracknell staff were good because Nothing to add.Bought the VW as it fitted his needs better."

16th March 2016 | Mr N Wills

"The experience at Think Ford Bracknell was good because see above. Was looking for a Fiesta 4 door, Eco Boost, 125BPH. Found car a in Staines that met his requirements better."

16th March 2016 | Mr N Ryan

"Think Ford Bracknell were great because Nothing to add. On this occasion the BMW was attractive because of the reduced company car tax."

15th March 2016 | Mr M Taylor

"Think Ford Bracknell were helpful because Nothing to add. Car she looked at was too high a spec and nothing was available for three months so went elsewhere."

15th March 2016 | Miss G McNamara

"I'd recommend Think Ford Bracknell to anyone because it was only a quick enquiry. Current car a Clio possibly a scrap deal, 56 reg. Still lots of questions. Not close to Bracknell."

15th March 2016 | Miss J Webber-Harris

"Think Ford Bracknell were helpful because Nothing to add. Only a quick interaction. Ended up leasing a car. Very happy with the car"

15th March 2016 | Mr M Sewell

"I would not recommend Think Ford Bracknell because they offered. But a suitable car was available at another dealership. They wanted a automatic, B Class."

15th March 2016 | Mr I Lee

"I was happy with the service at Think Ford Bracknell because they are helpful and friendly, nothing was too much trouble. "

9th March 2016 | Mrs P Payne

"I'd endorse Think Ford Bracknell because they were very good. Just on this occasion found the model we wanted at another Ford Dealer. "

2nd March 2016 | Mrs A Cruse

"I'd recommend Think Ford Bracknell because Nothing to add. Bought a Ford Focus Titanium 1.6 privately. Very happy with it."

2nd March 2016 | Mr R Yip

"The experience at Think Ford Bracknell was great because Nothing to add. Went to Sparshatts just before intended to go to Think Ford and found the car they wanted at the right price!"

2nd March 2016 | Mr A Brown

"I'd definitely recommend Think Ford Bracknell because of their prompt service and knowledge"

2nd March 2016 | Mr A Milligan

"My experience at Think Ford Bracknell was cracking because in both cases we got a deal. Bought a Focus Est Titanium from Bracknell."

2nd March 2016 | Miss J

"I'd definitely recommend Think Ford Bracknell to friends and family because Nothing to add. Current car a Ford Focus D 62K miles looking to pay £170 £180 per month. No timescale but could be persuaded....!!"

2nd March 2016 | Mr M Adkins

"I'd definitely recommend Think Ford Bracknell because Nothing to add. Current car a Ford Fiesta 2007. Open on a replacement but ford would be OK. No looking to trade this in??? Issues with insurance re his age. Decision in two to three months!"

2nd March 2016 | Mr B Barnett

"Think Ford Bracknell were great because Nothing to add. Current car Ford Focus on a 60 plate. Looking for a Focus Estate, budget £18,000 putting it back for a few months to save a little more and see if a Estate comes in."

2nd March 2016 | Mr J Morrissy

"I'd definitely recommend Think Ford Bracknell because of the excellent service. Ford Bracknell are very professional, friendly and helpful for both car sales and servicing. "

2nd March 2016 | Mr M B

"Think Ford Bracknell staff were good because very helpful and explained things very clearly. New car very good, but would look at Ford in the future."

22nd February 2016 | Mr J Simmonds

"I would not recommend Think Ford Bracknell because of the experience I had. A bad experience which was a waste of time! Asta SXI to trade -in on a 61 plate 51,000 miles. Budget £13,000 or £250pm."

22nd February 2016 | Mrs E Parfitt

"I would not recommend Think Ford Bracknell because they don't offer the best deals. Went to another local dealer who was much better and flexible."

22nd February 2016 | Mrs P Wethers

"I had a great experience at Think Ford Bracknell because Nothing to add. Still looking to scrap the car."

22nd February 2016 | Mr C Whyard

"I'd definitely recommend Think Ford Bracknell to friends and family because Nothing to add. Still waiting for the car."

22nd February 2016 | Mrs N Linforth

"My experience at Think Ford Bracknell could have been better because I was ready to exchange my car but the poor exchange stopped me proceeding."

19th February 2016 | Mr I Thompson

"Think Ford Bracknell staff were good because I had a change of heart after placing a deposit on a car. They refunded my deposit without any quibble and were perfectly understanding. Really impressed with the whole customer service ethic that they genuinely put into practice."

5th January 2016 | Mrs K Rutherford

"I'd recommend Think Ford Bracknell because even though for purchasing cars I have never received a good price (always better from other dealerships) I always take my car to this garage for servicing etc as they have great service and answer my questions in a way I understand. "

15th December 2015 | Miss Mistry

"Think Ford Bracknell were really helpful and I'd recommend them because the location was good, plenty of cars and the staff were good. Also offered a good long road test. "

1st December 2015 | Mr Walker

"My experience at Think Ford Bracknell was positive because we were well treated as people rather than just sales targets, and had all of our questions answered in a non-pressurised way. Christian found the ideal car for us and didn't try and push the budget beyond what we could afford. "

23rd November 2015 | Mr A Rich

"My experience at Think Ford Bracknell could have been better because I was buying a car for my daughter but I was basically shot down as soon as I walked through the door as I was told my part exchange wasn't worth buying as volkswagen golfs apparently have too many issues. I was offered almost three thousand pounds more for my part exchange elsewhere than what vale motors offered me. The salesman wasn't positive at all and I wouldn't return. "

17th November 2015 | Mr J

"I was happy with the service at Think Ford Bracknell because I finally dealt with a customer focussed sales person with product knowledge and sales documentation / handover knowledge - my early experience questioned Think Ford competence"

11th November 2015 | Mr J Moore

"I would not recommend Think Ford Bracknell because your sales guys don't respond...."

30th July 2015 | Mr R Sutton

"I'd definitely recommend Think Ford Bracknell to friends and family because the service was very polite yet clear - loved the video of the health check - fascinating!"

29th July 2015 | Mrs H Townsend

"I'd suggest Think Ford Bracknell to a friend because the salesman was helpful throughout the process and not pushy."

29th July 2015 | Mr B Pettifer

"My experience at Think Ford Bracknell could have been better because we had a nightmare trying to park. Getting in & out is too much of an effort. Highly lijely car will be damaged"

28th July 2015 | Mrs C Whitby

"I'd suggest Think Ford Bracknell to a friend because they have a good selection of cars and I received very courteous service"

28th July 2015 | Ms H Fox

"My experience at Think Ford Bracknell could have been better because the saleperson promised to ring back about a deal involving a show room car. There was NO call back."

28th July 2015 | Mr P Langley

"WOKINGHAM FORD ANSWERED MY QUERIES BEFORE BRACKNELL, AND WHEN MY HUSBAND WENT IN TO BUY A CAR, THEY WEREN'T REALLY HELPFUL"

28th July 2015 | Mrs N Windsor

Think Ford Bracknell

Think Ford Bracknell
ford

At Think Ford, we believe that buying a car should be convenient and simple, with the process proving both efficient and affordable. As a representative of the UK's most popular car brand of the past 30 years, we aim to deliver service that is professional and customer focused, and which is responsive to your every demand.

55 Vehicles

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69 of Think Ford Bracknell customers who bought a vehicle would recommend them to a friend