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100 reviews of Think Ford Bracknell

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Think Ford Bracknell

81

Overall satisfaction

80

Would recommend

"My experience at Think Ford Bracknell could have been better because They could have answered my last email which included my car details to PX. I would have preferred to deal with Gowerings Newbury as I live there but the Kuga in my price range was based in Bracknell. Surely Ford communicate between themselves."

19th June 2018 | Mr Robert White

"I would recommend Think Ford Bracknell to friends and family because they were able to find a used vehicle to my spec. "

11th June 2018 | Mr Raymond Temple

"Think Ford Bracknell were great because they were extreamly prompt in responding to emails and also arranging a test drive for myself, they also offered to do a check on my current car for part-exchange. Great service! "

8th June 2018 | Mr Thomas Hope

"I would not recommend Think Ford Bracknell because I was refused credit. There should be a facility whereby bad credit or not a deal could be made."

5th June 2018 | Miss Julie Nicholas

"I would not recommend Think Ford Bracknell because salesmen knowledge is lacking - I liked the Ford Fiesta but the knowledge about the vehicle in general was limited. The salesperson did not even know the size of the engine and had to go and ask the manager."

5th June 2018 | Mr Q

"I'd suggest Think Ford Bracknell to a friend because good service "

5th June 2018 | Mr James Sawyer

"My experience with Think Ford Bracknell was fantastic. It was my first time buying a car from a dealership and the sales advisor Eugene was brilliant! Very patient and honest when I was explaining what I was looking for and gave me lots of options and advice. For someone that was getting rid of their first car, it was a smooth experience and would highly recommend Eugene!"

31st May 2018 | Miss Holly L

"I would recommend Think Ford Bracknell to friends and family because they are very friendly and very helpful. They are very happy to help with any problem"

30th May 2018 | Mr Lee M

"Think Ford Bracknell were helpful because James is the best and most trustworthy person in sales I have ever met. Becky was lovely too "

29th May 2018 | Mrs C

"My experience at Think Ford Bracknell was cracking because james and Christian couldn’t had been more helpful thanks guys "

29th May 2018 | Mrs Jennifer Lawton

"My experience at Think Ford Bracknell was memorable because the salesmen are friendly and not pushy which always puts me right off, they got the mix of helpful but not overbearing just right! The process was quick and easy, we drove our sparkling (inside and out) car away the very next day! "

24th May 2018 | Mrs Allen

"The experience at Think Ford Bracknell was great because the sales person was very helpful. I had issues with the car which she is happily helping with. would definitely recommend Think Ford in Bracknell."

21st May 2018 | Mr Angel

"I'd definitely recommend Think Ford Bracknell to friends and family because excellent the staff are courteous and friendly and always happy to help with any problems."

21st May 2018 | Mr Lee Masson

"I wanted a used 3-door Ford Fiesta with reasonably low mileage quickly, and could pay cash. I had selected the vehicle online and a test drive was arranged virtually immediately. The car was ready for collection (with all the paperwork!) within a couple of days. I liked the attitude of both the salesman who looked after me and his manager - both of whom were friendly, efficient and helpful. "

21st May 2018 | Mr Martin John

"Nick at Think Ford Bracknell was great. He helped me pick a great finance package. He was super professional and efficient. Would highly recommend any of my friends or family to visit Think Ford in Bracknell. "

11th May 2018 | Mr Nick Horton

"I'd suggest Think Ford Bracknell to a friend because I received friendly and good customer service from this dealership from start to finish. "

9th May 2018 | Mr Patel

"Think Ford Bracknell were great because it was quick and painless "

8th May 2018 | Mrs Laura Capes

"I would not recommend Think Ford Bracknell because they have rubbish staff."

2nd May 2018 | Mr Leon H

"Think Ford Bracknell were great because all the staff were very helpful and gave great advice during the purchase of the car."

23rd April 2018 | Mr Che McCarthy

"I was happy with the service at Think Ford Bracknell because the sales person was honest and managed my needs and budget without putting any pressure on me. Great experience from start to finish "

11th April 2018 | Mr Steven Dowman

"Think Ford Bracknell were great because all the staff are very helpful and I didn’t feel pressurised at all first class"

11th April 2018 | Mr Paul Eshelby

"The experience at Think Ford Bracknell was great because of the patience and friendliness of our sale advisor. I liked the no hard sale attitude and the information provided to make an informed decision. "

8th April 2018 | Ms Cristina Marin

"I'd definitely recommend Think Ford Bracknell to friends and family because of the choice of vehicles and the sales team. "

6th April 2018 | Mrs D

"I'd recommend Think Ford Bracknell to a friend because I have always had a really good experience and service there. I’m on my 5th car from the Bracknell dealership and am always made to feel very welcome when I go in and I feel very well looked after."

5th April 2018 | Miss Lorraine Randall

"Think Ford Bracknell staff were very helpful throughout the buying process! Would come back!"

4th April 2018 | Mr Matthew K

"The staff at Think Ford Bracknell were good because apart from slight hiccup with not being eligable for 7 day insurance, i found the whole experiance of buying a car to be straitforward and easy."

4th April 2018 | Mr Alan Lawton

"The experience at Think Ford Bracknell was good because Chris exceeded all my expectations in negotiating and handing over the car."

4th April 2018 | Mr Richard Briscoe

"Think Ford Bracknell were fantastic because i liked the sales guy's attitude."

25th March 2018 | Mr Russell Dick

"I was pleased with Think Ford Bracknell and would recommend them because the amazing friendly service! Christian is brilliant and deals with me and my whole family. I wouldn’t go anywhere else for a car. "

24th March 2018 | Miss Fiona Steed

"I'd recommend Think Ford Bracknell to a friend because great service which I personally experienced "

23rd March 2018 | Mr Birgir Sigmundsson

"Think Ford Bracknell were helpful because I went into the dealership, and was welcomed straight away, made me feel comfortable with who I was buying the car from, sales person was great, wasn’t pushy , was just very helpful and was also nice to deal with, all paperwork was filled in quick and Efficient and I collected the car 2 days later "

15th March 2018 | Mr Andrew Blake

"I would not recommend Think Ford Bracknell because they seem only interested in quick easy wins and were not interested in my part exchange or in trying to strike a good deal with me"

12th March 2018 | Mr Oliver Wiggins

"The staff at Think Ford Bracknell were very good because you were treated like a truly valued customer, all staff professional and really cared about finding what I needed and nothing too much trouble, even going over thoroughly the workings of the car and not getting frustrated when, not being computer literate, having to go over the working of the screen and what was available ...a few times!"

10th March 2018 | Mrs Nicola Tanner

"The staff at Think Ford Bracknell were good because they care2"

9th March 2018 | Mrs M

"My experience at Think Ford Bracknell was cracking because the salesman had a good attitude, unlike Farnborugh and Guildford, due to their arrogance and talking down to their customers."

9th March 2018 | Mrs Heather Baron

"I'd definitely recommend Think Ford Bracknell because they carry the stock to meet all your requirements"

8th March 2018 | Mrs Carol Tempest Mitchell

"I was happy with the service at Think Ford Bracknell because very knowledgeable,friendly staff &l am happy with Ford range"

7th March 2018 | Mrs Jennifer Reading

"Just want to say a massive thank you for helping me secure my car, I absolutely love it and so do my friends who are very impressed. Having worked as an estate agent we always ask people to leave us reviews as it’s nice to have your name shouted out, which I feel you thoroughly deserve! From the start you were very helpful in greeting myself and my dad in the lot answering any questions we have and letting us take it out for a spin, your knowledge was second to none. After reserving the car you kept me fully informed and even went to the length of sending me a video message regarding the state of play and how things were progressing. Nothing was ever too much, helping us get a few scratch marks fixed here and there and making sure we were satisfied. The whole process was very smooth and I’m sure you did a lot behind the scenes to make this happen! Most car salesman have the same reputation as estate agents (were only in it for the money and trying to con people) but I can hand on heart say you were one of the nicest salesman I’ve ever met, they’d be a fool not to leave a space open for you after your surgery which I hope all goes well and you have a very speedy recovery. Keep doing what your doing and I wish you every success in the future. Warm regards, "

5th March 2018 | Mr Pitts

"I had a great experience at Think Ford Bracknell because every thing that we needed was explained perfectly "

5th March 2018 | Mrs Linda Roberts

"Think Ford Bracknell were fantastic because the member of staff I dealt with (Chris Bottom) was easy to talk to, he answered any questions I had, didn't feel like Chris was rushing me actually listened to everything I said and what I wanted in a car "

5th March 2018 | Mr Paul Milner

"Think Ford Bracknell were great because they were friendly. Very approachable people and not at all forceful in making a deal. "

5th March 2018 | Mr Jake Alford

"Think Ford Bracknell were helpful because nothing seemed too much trouble.They were very knowledgeable, friendly and cheerful. I would have no hesitation in recommending them."

5th March 2018 | Mr Leslie Griffin

"Think Ford Bracknell were great because sales staff very helpful, good vehicle range and local"

28th February 2018 | Mr John Billyard

"Think Ford Bracknell were fantastic because it was a good experience."

21st February 2018 | Mr Michael Brydges

"I'd recommend Think Ford Bracknell to a friend because the James the sales advisor helped us as much as he possibly could, even went further out of his way to help, have reccommded friends and family within the area to go and chat to James about a new car 10/10 "

8th February 2018 | Mr James Stewart

"I'd recommend Think Ford Bracknell to a friend because it was good to see a happy face and someone with good information about the vehicle ( ford KA )."

30th January 2018 | Miss Joanna Lowry

"I'd recommend Think Ford Bracknell because salesman was very good!"

30th January 2018 | Mr Terri Lockyer

"Think Ford Bracknell were great because it’s the closest ford garage"

2nd January 2018 | Mr Tony Roper

"I'd recommend Think Ford Bracknell to anyone because it is a long-standing well known brand and the salesmen know their job."

30th November 2017 | Mrs Shirley Maxwell

"The staff at Think Ford Bracknell were good because friendly, helpful and informative"

17th November 2017 | Miss Rebecca Utting

"My experience at Think Ford Bracknell could have been better because I felt a little ripped off on the service plan"

16th November 2017 | Mrs Leanne Hazlewood

"I'd endorse Think Ford Bracknell because we weren't given a price and the parking is bad, but the service was good once we were in there, and we didn't feel like we were pressured, like in some garages."

7th November 2017 | Mr Bill Allwrigt

"The experience at Think Ford Bracknell was good because my dealings with them in the past have been very polite and helpful and friendly."

7th November 2017 | Miss Laura Bartlett

"I would not recommend Think Ford Bracknell because Pick up the phone. "

20th October 2017 | Mr Roy Basten

"My experience at Think Ford Bracknell could have been better because All I got were email videos, when what I wanted was a personal response and to arrange a test drive in a new Kuga and Focus. I have just traded in my Focus which was my 5th I Usually by a car that is about a year old and the last 2 have been from Think Ford Wokingham but as I had a diesel focus I thought that the best deal that I would get would be against a new car. Unfortunately the new car sales taem fell far short of my expectations."

13th October 2017 | Mr Roy Basten

"I was happy with the service at Think Ford Bracknell because although Farnborough is closer I don't get the personal touches that I get from Bracknell. They are friendly and welcoming and always prepared to offer advice. "

10th October 2017 | Ms Cathrin Woods

"I would recommend Think Ford Bracknell to friends and family because they are friendly and always willing to help/advise you on anything however minor."

6th October 2017 | Mr John Stock

"The experience at Think Ford Bracknell was good because customer service was first class "

2nd October 2017 | Mr Andy Mouger

"I'd definitely recommend Think Ford Bracknell because professional staff who are considerate. "

20th September 2017 | Miss Zoe L

"My experience at Think Ford Bracknell could have been better because twice I was assured that I would be contacted, but that contact never happened and as a result this time I purchased the Vehicle elsewhere. I would however have no hesitation in recommending the service department with whom I have always had a very good experience."

14th August 2017 | Mr Mick Sandland

"Fantastic."

20th March 2017 | Mrs Wheeler

"The staff at Think Ford Bracknell were good because they were very honest no hidden extras great service great after sales"

10th March 2017 | Mr G Charlton

"Think Ford Bracknell were great because nothing to add "

7th February 2017 | Mrs H Farrands

"Think Ford Bracknell were great because nothing to add"

7th February 2017 | Mr R Goodwin

"My experience at Think Ford Bracknell was positive because the salesman was very clear on explaining the different finance options "

31st January 2017 | Mr E Lam

"I would not recommend Think Ford Bracknell because They never seems to be an assistant and when u find one there not very helpful Take a lesson from Wokingham I visited once and they helped me find my car at the right price even test drove same model same day Went back to view my car next day and bought it Perfect customer car Will be back for another car next year I will say bracknell never had a problem with the service side they do the job perfectly and keep you informed all the way "

24th January 2017 | Mr R N

"I was pleased with Think Ford Bracknell and would recommend them because nothing to add."

12th January 2017 | Mrs G France

"Think Ford Bracknell were really helpful and I'd recommend them because the products are various and to very high standards and the service and advice come from cheerful experienced staff "

31st December 2016 | Mrs L Horgan

"I would not recommend Think Ford Bracknell because there rubbish I don't have to explain read your feedback "

28th December 2016 | Mr P Foster

"My experience at Think Ford Bracknell could have been better because they say that customer experience is important to them however in reality the salesman had to be contacted numerous times to get a response!!"

23rd November 2016 | Mr A Longshaw

"good online service"

17th November 2016 | Mr H Thomas

"see above"

17th November 2016 | Mr M Pearson

"Everything was fine"

17th November 2016 | Mr D McKenna

"Service is excellent"

17th November 2016 | Mr B Rogers

"I'd suggest Think Ford Bracknell to a friend because the team are knowledgeable, have great customer skills and take the time to get the best deal and solution."

6th September 2016 | Mrs J Powell

"I'd definitely recommend Think Ford Bracknell to friends and family because friendly staff who do there best to give you the best deal possible."

27th July 2016 | Mr P Brown

"My experience at Think Ford Bracknell could have been better: you do not require an opt-in for your emails. Wrong email address. Please delete Burton@ from your address book. "

28th June 2016 | Mr B Burton

"I would not recommend Think Ford Bracknell because The Quality Of Cars And Service Is Not of a good standard. "

23rd June 2016 | Miss K Green

"Think Ford Bracknell sales staff were excellent."

3rd June 2016 | Mr S Roberts

"I'd endorse Think Ford Bracknell because of the polite friendly staff, who answer precisely and to the point."

23rd May 2016 | Mr A R

"My experience at Think Ford Bracknell could have been better because your sales staff did not listen to what I was saying. I came in with my children and I felt like I wasn't being taken seriously. I had a very specific requirement - a larger car for the family, as above. Your sales staff need to listen more and pay attention to what's being asked. Specifically: I requested pricing for a part exchange on my vehicle, i asked specifically for a quote relating to the various options and all I got was an email of a brochure of the Ford car range, No pricing, nothing of personal interest to me and definitely no immediate follow-up. I received a call last week asking me if I was still interested. TOO LATE!. I specifically came in at the weekend with my children to find a car that was large enough and comfortable enough for us all. I had a budget in mind, I had a car to part-ex and I wanted to buy a car. I work in sales. This would have been a very easy sale for someone listening to my buying signals. They were all totally ignored. Upshot is I recently purchased a used S-MAX from Honda Used Car Sales, their sales staff listened to my needs, answered my questions, presented a solution and closed the deal - all within 1 weekend."

11th May 2016 | Mrs A Maynard

"My experience at Think Ford Bracknell could have been better because it took a month and a half for someone to call me back and had already bought a new car."

11th May 2016 | Mr K

"Think Ford Bracknell staff were good because they were very responsive to my needs in regards to my budget and my options. My saleswoman Carrie-Ann assisted me in getting to the dealership and was very compliant with my needs regarding timing . Car was well maintained and my sale person made sure that I was happy with the cleanliness upon taking the car."

8th April 2016 | Miss N B

"Think Ford Bracknell staff were good because were attentive and informative."

8th April 2016 | Mr H

"My experience at Think Ford Bracknell was positive because I was given all the information i need it and the staff were really helpful and friendly. Big thanks to Sat "

1st April 2016 | Miss M Belcheva

"My experience at Think Ford Bracknell could have been better because they don't give up to date info, not good enough hen looking to spend over £20000"

1st April 2016 | Mr S Brabant

"My experience at Think Ford Bracknell could have been better because they felt "hoodwinked" by the dealership as they were let down in ordering a car. Not honourable people. Existing customers but will not go back. "

30th March 2016 | Mr P Derbyshire

"Think Ford Bracknell staff were good because Nothing to add.Bought the VW as it fitted his needs better."

16th March 2016 | Mr N Wills

"The experience at Think Ford Bracknell was good because see above. Was looking for a Fiesta 4 door, Eco Boost, 125BPH. Found car a in Staines that met his requirements better."

16th March 2016 | Mr N Ryan

"Think Ford Bracknell were great because Nothing to add. On this occasion the BMW was attractive because of the reduced company car tax."

15th March 2016 | Mr M Taylor

"Think Ford Bracknell were helpful because Nothing to add. Car she looked at was too high a spec and nothing was available for three months so went elsewhere."

15th March 2016 | Miss G McNamara

"I'd recommend Think Ford Bracknell to anyone because it was only a quick enquiry. Current car a Clio possibly a scrap deal, 56 reg. Still lots of questions. Not close to Bracknell."

15th March 2016 | Miss J Webber-Harris

"Think Ford Bracknell were helpful because Nothing to add. Only a quick interaction. Ended up leasing a car. Very happy with the car"

15th March 2016 | Mr M Sewell

"I would not recommend Think Ford Bracknell because they offered. But a suitable car was available at another dealership. They wanted a automatic, B Class."

15th March 2016 | Mr I Lee

"I was happy with the service at Think Ford Bracknell because they are helpful and friendly, nothing was too much trouble. "

9th March 2016 | Mrs P Payne

"I'd endorse Think Ford Bracknell because they were very good. Just on this occasion found the model we wanted at another Ford Dealer. "

2nd March 2016 | Mrs A Cruse

"I'd recommend Think Ford Bracknell because Nothing to add. Bought a Ford Focus Titanium 1.6 privately. Very happy with it."

2nd March 2016 | Mr R Yip

"The experience at Think Ford Bracknell was great because Nothing to add. Went to Sparshatts just before intended to go to Think Ford and found the car they wanted at the right price!"

2nd March 2016 | Mr A Brown

"I'd definitely recommend Think Ford Bracknell because of their prompt service and knowledge"

2nd March 2016 | Mr A Milligan

"My experience at Think Ford Bracknell was cracking because in both cases we got a deal. Bought a Focus Est Titanium from Bracknell."

2nd March 2016 | Miss J

Think Ford Bracknell

Think Ford Bracknell
ford

At Think Ford, we believe that buying a car should be convenient and simple, with the process proving both efficient and affordable. As a representative of the UK's most popular car brand of the past 30 years, we aim to deliver service that is professional and customer focused, and which is responsive to your every demand.

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80 of Think Ford Bracknell customers who bought a vehicle would recommend them to a friend