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100 reviews of Think Ford Wokingham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Think Ford Wokingham

79

Overall satisfaction

80

Would recommend

"Think Ford Wokingham were helpful because the service is good."

14th November 2017 | Mr Michael Pincott

"Think Ford Wokingham were fantastic because The service david Walsh provided was excellent"

14th November 2017 | Mr Keith Tatham

"I had a great experience at Think Ford Wokingham because my questions were quickly and honestly dealt with. "

6th November 2017 | Mr Richard Tilbe

"100% recommend the used car part."

3rd November 2017 | Mr . Challis

"My experience at Think Ford Wokingham could have been better because nothing to add."

20th October 2017 | Mr Simon Humble

"I'd suggest Think Ford Wokingham to a friend because it was a good experience."

20th October 2017 | Mr Anthony Levene

"I would not recommend Think Ford Wokingham because of the lack of service."

20th October 2017 | Mr James Johnson

"I'd recommend Think Ford Wokingham to anyone because Nothing to add."

20th October 2017 | Mr Andrew Orr

"My experience at Think Ford Wokingham could have been better because the sales reps are too persistent I understand they want to make a sale but if you place an enquiry they won't leave you alone. "

11th October 2017 | Mr B

"My experience at Think Ford Wokingham was cracking because they had what I wanted and held it for me until I could get there."

10th October 2017 | Mr Andrew Farrer

"I would not recommend Think Ford Wokingham because they are not willing to do a good deal and they just want to charge for lots of extras."

9th October 2017 | Mr P

"I was pleased with Think Ford Wokingham and would recommend them because the Salesman was excellent and the Sales Manager David Gough is the best Sales Manager I have ever had the pleasure in dealing with. "

5th October 2017 | Mrs Silly Sausage

"I was happy with the service at Think Ford Wokingham because although they couldn't give me the information on the new model I was promised a call back when they have the in formatiuon from Foird."

3rd October 2017 | Mr Lenny Manning

"Think Ford Wokingham were really helpful and I'd recommend them because local"

30th September 2017 | Mrs Louise Rudman

"The experience at Think Ford Wokingham was good because the sales person was very professional "

29th September 2017 | Ms G

"I would not recommend Think Ford Wokingham because, whilst it was better than most of the several experiences I've had with Ford dealers when buying a car, and certainly better than previous experience at Inchcape Guildford, it wasn't exceptional for the reasons outlined above, and certainly inferior to experiences of friends and family for other manufacturers. Ford really need to up their game in making buying a car a really pleasurable experience."

27th September 2017 | Mr Colin Fradd

"I would not recommend Think Ford Wokingham because the car was involved in a few crashes the repair was very badly done and I had to find another car from the think ford website customer very poor "

27th September 2017 | Mr Tony Fryer

"I had a great experience at Think Ford Wokingham because Chris Hunt was able to reccomend a suitable deal for me, whilst cinsiderig my needs. He is knowledgeable, helpful and found my experiance with him to be one of the best u have ever had when buying a car (I have owned 27 cars so far) "

26th September 2017 | Mr Jules Rann

"Did what I asked them to do when I asked them to do it. Lack of a courtesy car was a bit of a pain but service while you wait worked instead."

22nd September 2017 | Mr C

"Think Ford Wokingham staff were good because they were honest, friendly, very knowledgeable and genuine "

19th September 2017 | Mr Adrian Blake

"The experience at Think Ford Wokingham was great because the have stock and try to help."

21st August 2017 | Mr Michael Pincott

"Think Ford Wokingham were helpful."

21st August 2017 | Mr Martin Tulley

"The experience at Think Ford Wokingham was great because friendly staff great customer service not pushy"

8th August 2017 | Mrs Lesley Dyson

"I was happy with the service at Think Ford Wokingham because they were able to meet our needs well and provided the right car at the right price."

8th August 2017 | Mr Rodney Barnes

"I would not recommend Think Ford Wokingham because you wasted my time. I told you I didnt have much time and would be busy in the week, that I would need to make the deal there and then. Charlie's Manager would not move on the price for mine or the price for the Mondeo. Instead you focused on how much £££ I could put in. I believe once you realised I was not going to go with PCP or the other gimmicks I was not valued. When I said I did not want the gap insurance or the body protection i got a look of "oh.. really?" as in "most discerning customers would, why not you?!". The following week I get numerous calls and a video message telling me you had managed to get a price in my range. Well by then it was too late - you didn't listen to your customer needs - as I said you wasted my time with amateur sales techniques which do nothing but re-enforce the stereotypes of used car salesmen. You were not different, you were not authentic and you didn't show consideration for your customer needs. #epicfail"

3rd August 2017 | Mr M Merryweather

"Think Ford Wokingham were great because they were quick to reply"

2nd August 2017 | Mr D Yip

"I would not recommend Think Ford Wokingham because I have done done any business with them."

27th July 2017 | Mr M Dilks

"I would not recommend Think Ford Wokingham because of bad service from salesman and the used car section seems like a after thought in a temporary cabin."

24th July 2017 | Mr N Tea

"I would not recommend Think Ford Wokingham because they do not answer the phone , or respond to on line enquiries (3 times!!!!0."

18th July 2017 | Mr S Beazley

"Think Ford Wokingham were fantastic because they are very knowledgeable and enabled me to make an informed purchase. "

22nd June 2017 | Mrs W

"Dreadful experience the customer is an inconvenience from Reading the paper"

22nd June 2017 | Mr J Jeffery

"Think Ford Wokingham were great because the speed of the process from returning my previous car to getting my new car was very quick :)"

7th June 2017 | Mr A Anderson

"I'd recommend Think Ford Wokingham to a friend because the prices are cheaper than ford dealerships and the service was efficient."

7th June 2017 | Mrs S Wilson

"I'd recommend Think Ford Wokingham to anyone because very friendly & helpful staff . A good choice of vehicles to choose from also."

5th June 2017 | Mr L Hayne

"Think Ford Wokingham were fantastic because Ludo is an absolute darling and gentleman! I would be more than happy to buy a car from him any day! "

2nd June 2017 | Ms J Icke

"My experience at Think Ford Wokingham was positive because the staff were very friendly and helpful. I was able to quickly get responses to my questions and I was able to drop in to the dealership and speak in person which really helped."

30th May 2017 | Ms A Giddings

"Think Ford Wokingham were really helpful and I'd recommend them because you were really polite and lovely! "

26th May 2017 | Ms K Walwyk

"I was very happy with the service I recieved, they went out of their way to find me the car I wanted."

24th May 2017 | Mr M Waller

"I'd suggest Think Ford Wokingham to a friend because friendly staff who know their job"

18th May 2017 | Mr L Chambers

"My experience at Think Ford Wokingham was cracking because the salesman was engaging , very knowledgeable . We will certainly be back in the future. Great service and wonderful products ."

18th May 2017 | Mrs M Murton

"My experience at Think Ford Wokingham could have been better if I had been considered a serious buyer. "

18th May 2017 | Mr J Eustace

"The staff at Think Ford Wokingham were good because they were friendly, professional and provided excellent customer service."

18th May 2017 | Dr S Smith

"I'd suggest Think Ford Wokingham to a friend because they were easy to talk to, knowledgeable and my overall experience with them was great. I am delighted with my Ford Fiesta"

15th May 2017 | Miss A Smith

"Think Ford Wokingham were great because the whole experience was great! The sales guys were extremely helpful, patient and knowledgeable and did not push for a sale at all. They put themselves out to find me the best deal for my requirements and made the whole experience very pleasant. I would certainly recommend the dealership to friends and family and to top it all, I am really pleased with my new Fiesta!"

4th May 2017 | Mrs S

"I was happy with the service at Think Ford Wokingham because all the staff were very helpful , i dealt with Charlie Metcalf great chap"

2nd May 2017 | Mr S Dimascio

"My experience at Think Ford Wokingham could have been better because the sales man wasn't interested, he smelt of drink, was going to ring but never did, was not interested in doing a deal, couldn;t offer same warranty as all the other main dealers."

26th April 2017 | Mrs E Gilbey

"I'd recommend Think Ford Wokingham to anyone because it's good value"

12th April 2017 | Mr H Bodman

"I would recommend Think Ford Wokingham to friends and family because HAPPY And FRIENDLY Service. "

12th April 2017 | Miss L Binney

"The experience at Think Ford Wokingham was great because did everything he could to get a price I wanted. Follow ups were great, "

7th April 2017 | Miss C Newman

"I had a great experience at Think Ford Wokingham because salesman very helpful and pleasant "

6th April 2017 | Mr R Whiting

"bought the cmax - we like the car very much but haven't able to drive it often because I had a stroke. No improvement required."

31st March 2017 | Mr G Ewart

"I'd recommend Think Ford Wokingham to a friend because they are a friendl, knowledgeable and reliable dealership."

27th March 2017 | Mr S S

"The experience at Think Ford Wokingham was good because they have served us well in the past"

24th March 2017 | Mr A Stewart

"I had a great experience at Think Ford Wokingham because the sales person was very helpful, up front and honest about the cars available, helpful when I had further questions and allowed me to have two test drives to check if the car was really right for me."

23rd March 2017 | Mr J Reid

"Think Ford Wokingham were great because they give very nice coffee and they do try to be helpful."

17th March 2017 | Mr G Partridge

"My experience at Think Ford Wokingham was positive because the sales guy went out of his way to get what we wanted. Unfortunately it was still too expensive (Jason)"

15th March 2017 | Miss J SMITH

"My experience at Think Ford Wokingham could have been better because they haven't a clue about price of part exchange."

9th March 2017 | Mr T Back

"The experience at Think Ford Wokingham was fantastic because service and customer care was the best I have experienced in 50 years of numerous car purchases. Excellent prices, two year Ford Direct warranty and recovery and great follow up from the dealership."

9th March 2017 | Mr B Pilot

"I would recommend Think Ford Wokingham to friends and family because the service I received was very good."

8th March 2017 | Mr L Zaremba

"I would not recommend Think Ford Wokingham because - see comments above re 'what to do better'"

7th March 2017 | Miss J Kelly

"the customer bought the Ford Kuga Auto Titanium X she is very happy with the car and the experience at the dealership."

2nd March 2017 | Mrs L

"the customer has a problem with the car and he would like to hear from the dealership as to when they are going to fix it. he bought the car from the dealership and he would like them to help sort the problem."

2nd March 2017 | Mr S

"Think Ford Wokingham were great because they were responsive and quick to respond. Very helpful; was a pleasure doing business with you."

1st March 2017 | Mrs D Garvey

"Think Ford Wokingham were fantastic because always a good range of cars always a great service "

28th February 2017 | Mr G Purser

"My experience at Think Ford Wokingham could have been better because the deal was very poor compared to Farnborough"

24th February 2017 | Mr R Kempston

"The experience at Think Ford Wokingham was good because Barry Hudson has been fantastic to us over the years and we would always come to Think Ford first before considering other garages."

22nd February 2017 | Mrs H Rogers

"Think Ford Wokingham staff were good because they offer a first class service. Worth travelling over 100 miles for!"

18th February 2017 | Mrs J Booth

" Nothing - the customer went to the dealership to look at the ford kuga, he liked the car but was able to purchase a brand new one from forces car direct for only £2000 more than it was going to cost him for the used car."

16th February 2017 | Mr C

"Nothing - the customer was making enquiry's about cars with a push button hand-break as he was looking for a car for his mum. Ford dont do the push button hand-break so he will be looking elsewhere now"

16th February 2017 | Mr R

"Nothing - The customer went to the dealership to look at the cars, He was making initial enquirys, he now does not have the cash available to buy the car and will be leaving it for a bit now."

16th February 2017 | Mr C

"Think Ford Wokingham were great because I was happy with their customer care! "

13th February 2017 | Mr K Huang

"My experience at Think Ford Wokingham could have been better because your salesman was inexperienced and careless . I had bad experience being there. "

10th February 2017 | Mr M Zurek

"Think Ford Wokingham were really helpful and I'd recommend them because umost helpful"

8th February 2017 | Mr B Hayes

"I'd endorse Think Ford Wokingham because the salesman gave me exactly what I wanted and didn't try to sell me something else."

8th February 2017 | Mr M Shoebridge

"I'd endorse Think Ford Wokingham because nothing to add"

8th February 2017 | Mrs S Boyle

"Think Ford Wokingham were really helpful and I'd recommend them because nothing to add "

8th February 2017 | Mr N Evans

"I'd recommend Think Ford Wokingham because their sales staff were knowledgeable and friendly. Nothing was too much trouble. Very easy and smooth purchase. Many thanks James. "

8th February 2017 | Miss C Hughes

"I'd suggest Think Ford Wokingham to a friend because nothing to add "

8th February 2017 | Mrs J Window

"I'd recommend Think Ford Wokingham because we had very friendly relaxed service "

1st February 2017 | Mr P Rixon

"Think Ford Wokingham were great because very friendly fast and prompt response via phone and email"

1st February 2017 | Mr A Law

"Nothing - customer bought the Ford C-Max is very happy with the car "

27th January 2017 | Mr B

"I would not recommend Think Ford Wokingham because THE CAR WAS REQUESTED TO BE WITH THINK FORD BY 9.00AM BUT AT 2.30PM THE CAR WAS STILL IN THE SAME PLACE ON THE FORECOURT HAVING NOT BEEN MOVED EVEN THOUGH THE GARAGE WERE AWARE THAT I NEEDED TO COLLECT THE CAR THAT AFTERNOON. THE CAR FAILED THE MOT AND NEEDED TWO REPAIRS TO BE UNDERTAKEN BUT THE CAR WAS NOT READY UNTIL DAY 3 IN THE LATE AFTERNOON. THIS WAS DUE TO A SPARES PROBLEM NOT BEING DELIVERED. I HAD CONCERNS OVER THE PRICES THAT WERE QUOTED FOR THE TWO REPAIRS WHICH RATHER STRANGELY CAME OUT TO BE THE SAME PRICE FOR EACH REPAIR - IDID QUERY THIS BUT DIDN'T REALLY RECEIVE AN UNDERSTANDABLE ANSWER. HAVING SPOKEN TO BECKY ON DAY 2 ABOUT THE PROBLEMS WITH THE CAR AND IT BEING READY - I DID POINT OUT THAT I REALLY NEEDED THE CAR THE NEXT EVENING AND I ALSO ASKED IF THERE WAS ANY DISCOUNT AVAILABLE FOR AN OAP AND IN VIEW OF THE PROBLEMS. SHE SAID THAT SHE WOULD SORT SOMETHING OUT WHEN I COLLECTED THE CAR AND PAID. HOWEVER, THE NEXT DAY BECKY WAS ON DAY OFF AND NO-ONE KNEW ABOUT ANY DISCOUNT. I QUERIED THE BILL BUT I CAME AWAY RATHER MYSTIFIED ABOUT HOW THE BILL HAD BEEN MADE UP AND STILL DON'T UNDERSTAND IT. IN THE END I DECIDED TO PAY THE BILL AND LEAVE WITH MY CAR AS A TOTALLY DISSATISFIED CUSTOMER. "

24th January 2017 | Mr D Gent

"Fab service and friendly team. Nothing was too much trouble and they were quick and prompt to help and answer any questions. Would definitely use again and recommend to friends and family :)"

19th January 2017 | Miss E Lewis

"I'd definitely recommend Think Ford Wokingham because nothing to add."

12th January 2017 | Mr R Briggs

"Think Ford Wokingham staff were good because it was a good experience."

12th January 2017 | Mr A Kenny

"I'd endorse Think Ford Wokingham because has already recommended it to his mother-in- law"

12th January 2017 | Mr S Edwards

"I was pleased with Think Ford Wokingham and would recommend them because nothing to add."

12th January 2017 | Mr E Saunders

"Think Ford Wokingham were fantastic because the salesman knew his product and was pleasant to us"

11th January 2017 | Mrs D Hook

"I would not recommend Think Ford Wokingham because it's simply not a comfortable place to be in. Wasn't anywhere near as pleasant(as an all round experience) as the other dealerships I visited whilst searching for a new car."

14th December 2016 | Mrs R

"Think Ford Wokingham were great because I was informed about a pacific car and so far everything has been professional and informative"

7th December 2016 | Mr C Herbert

"I'd definitely recommend Think Ford Wokingham because there is a good selection of vehicles at sensible prices."

5th December 2016 | Mr A Docherty

"The staff at Think Ford Wokingham were good because they took a lot of time and trouble to try to make a deal. They were friendly, knowledgeable and had a good selection of reasonably priced vehicles available. "

30th November 2016 | Mr Wilson

"My experience at Think Ford Wokingham was positive because the sales team took the time to understand exactly what i wanted, and spent a great deal of time and effort to try and find a car that met my needs."

25th November 2016 | Mrs V S

"Think Ford Wokingham were helpful because Ravi the sales person I dealt was very professional , knowledgeable, polite and a credit to your establishment. "

16th November 2016 | Mr Chohan

"Think Ford Wokingham staff were good because they were friendly and efficient. "

16th November 2016 | Mr C Embleton

"The experience at Think Ford Wokingham was great because //// as mentioned another email will be required after mid - december "

15th November 2016 | Mr E Waugh

"The staff at Think Ford Wokingham were good because I dealt mainly with Paul in the used car dept he was very efficient and I was in a rush so the car was ready in a couple of hours for me which was great! "

14th November 2016 | Miss Fry

"I'd recommend Think Ford Wokingham to a friend because I was helped in a non pushy manner."

14th November 2016 | Mrs L Jenkins

"I would not recommend Think Ford Wokingham because I called in had a good meeting, salesperson was helpful. Since then despite two emails no response. So even if I buy Ford I doubt I will use Wokingham."

14th November 2016 | Mr D Webb

"I'd recommend Think Ford Wokingham to anyone because the staff are all good in all departments."

14th November 2016 | Mrs V Brown

Think Ford Wokingham

Think Ford Wokingham
ford

At Think Ford, we believe that buying a car should be convenient and simple, with the process proving both efficient and affordable. As a representative of the UK's most popular car brand of the past 30 years, we aim to deliver service that is professional and customer focused, and which is responsive to your every demand.

157 Vehicles

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80 of Think Ford Wokingham customers who bought a vehicle would recommend them to a friend