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These reviews were collected by JudgeService.com, an independant car dealer review website.
"The experience at Richard Hardie Durham was great because the attention given by the sales representative, Mr. Andrew Hancock, was excellent. He contacted me regularly while the car was being built and kept me up to date with regard to delivery date. All staff were extremely pleasant."
"I'd endorse Frosts Shoreham by Sea because good service, happy staff and the salesman i deal with knows his product."
"The whole transaction went very well. We are very satisfied with our new vehicle."
"Frosts Chichester staff were good because there was no hard sell."
"The salesperson was friendly and pleasant. "
"I had a great experience at Bristol Street Ford Stroud because the staff were friendly and helpful particularly Christopher Arnold the individual sales rep who guided the whole transaction quickly and smoothly resulting in me obtaining the exact model of used car I requested. Well done Bristol Stree Motors!"
"Very helpful, totally pleased. Sales staff amazing and very helpful."
"I'd recommend The White Swan to anyone because its central to everything you need, i was not happy with the bathroom because it was too small and to use the shower i had to bend down to get water on my head."
"I'd recommend TC Autos to a friend because they are very efficient and the quality of service is very good, they are very nice people."
"Stoneacre Chesterfield Citroen & DS were great first class service all round. "
"The staff at The White Swan were good because respond well to changes in customers plans"
"The experience at Bristol Street Ford Hartlepool was great because faultless service from start to finish. Phone calls as promised. Excellent attention in the garage. No pressure. Brilliant handover, full explanation. "
"I was pleased with Citygate Colindale and would recommend them because they had the car i wanted and gave me the finance"
"Poor service and bad customer requirement gathering "
"The experience at Nissan London West was great because i got am amazing deal."
"My experience at TC Autos was memorable because the salesman Ryan was very helpful and accommodating and i now use them for my servicing."
"Lookers Vauxhall St Helens were great because the staff was friendly they did there best to help me the deals were fantastic. "
"I'd recommend Taggarts Jaguar Glasgow because the staff did exactly what they said they would and didnt mess me around."
"Frosts Shoreham by Sea were fantastic because they gave me excellent service and i cant fault them"
"Lomond Audi Edinburgh were helpful because they were customer focused, friendly and knowledgable and provided a first class customer experience"
"My experience at Citygate Colindale was positive because the salesman was nice and they helped me to find a car."
"Stoneacre Hyde were great because they took the time to answer questions without being pushy"
"it was a Polo i wanted and it was a Polo i got. I chose the site because of looking elsewhere. The experience was pretty good overall."
"Lookers Walton on Thames Volkswagen were great because polite prompt service and attention."
"Farnell Land Rover Guiseley were fantastic because they got us the car we wanted at the price we wanted to pay."
"My experience at DM Keith Skoda York was memorable because of their easyness, friendlyness and everything was simply and smooth and an easy transaction."
"Vospers of Marsh Mills Peugeot were great because they are extremely helpful but not pushy. Curteous staff at all times. "
"I'd suggest Frosts Shoreham by Sea to a friend because of their service, friendliness, quality of cars, selection. I was really impressed with this company. No hard sell, extremely friendly with a great selection of cars available. Would highly recommend and will definitely use again."
"I would not recommend Hendy Ford Fareham because I had an issue post sale, that I don't have the energy to pursue due to health condition. The car is different colour at the rear from between the doors backwards. Looks ok in most light in the wrong light looks awful. They were very unsympathetic I would never deal with them or recommend them to anyone. "
"I would recommend Renault Romford to friends and family because the friendly staff. "
"I'd definitely recommend Sinclair Volkswagen Cardiff because Jess and Richard were very friendly, helpful, open and honest. It was evident they just wanted a very happy customer. If I get my paint stick they promised me, that’s what they’ll have"
"The experience at Corkills Volkswagen Wigan was fantastic because all the staff at the showroom were courteous, friendly, approachable and knowledgeable. Nothing was too much trouble for Darren to help me find the car I wanted. He explained everything to me throughout, from the part exchange of my vehicle to purchasing the new car. When I went to collect my car, Darren explained to me how the controls worked, so I felt very confident driving away, they even gave me flowers as a thank you, how nice is that? Since I purchase my car, someone has contacted me to check everything is OK. I would definitely recommend anyone to go to Corkhills for a new car, they were so good. Thank you. "
"found the staff easy to deal with and the car quality was good"
"My experience at Lookers Battersea Volkswagen could have been better if they tried dealing with my original query and not trying to force a car i’d Already specifically said I DIDN’T want. And because I reiterated that fact, I never got anymore communication from them. They’re just interested in the hard sell"
"they are friendly, explained well and have a wide range of cars to choose from. They give me confidence to buy."
"My experience at Grovefield House could have been better if the quality of the breakfast matched the price."
"The staff are very nice and patient. It's not an intimidating place to walk into the way a lot of the other car dealerships can make you feel. Great place :)"
"Lloyd sold me the car and was very good and personable"
"I'd recommend Lookers Nissan Newcastle to a friend because all my dealings with them have been handled proficiently and professionally"
"I would not recommend Peter Vardy Vauxhall Perth because as above. "
"My experience at Bassetts Nissan Swansea was cracking because Darren the salesman and Charlie the Sales Manager were great. Met everyone of our requirements and even had the car ready for collection a day earlier than planned due to circumstances changing. Took our car in as Part Ex and delivered very high standard of service. As someone that has worked in more prestigious brands of the motor trade myself I was very pleased that Darren and Charlie were able to exceed my expectations. "
"Lookers Birkenhead Vauxhall were helpful because they are on hand to answer any questions I asked about the car and the after service also puts my at ease"
"reliable and good experience"
"F J Chalke Yeovil were great because they sell Kia cars and give good service."
"I would not recommend Lookers Vauxhall St Helens because I was not offered a variety of options for my PCP budget. I was not offered a test drive and I was not given written figures of the deal I had been offered."
"The staff at Bassetts Citroen Swansea were good because friendly and to pushy "
"My experience at Lookers Guildford Volkswagen could have been better because Not Lie. So many things Raj was telling us were not true. I'm not dumb. I've worked in retail for over 6 Years In management t and his sales approach will not sell a car. Sorry to be hard on you Raj but I won't be returning to VW Guildford and will at another VW Branch in the future elsewhere."
"I'd endorse Carbase Bristol because the sales assistant (Arif), was most helpful and very knowledgeable of the vehicles. There was a good selection of cars, with no pushy salesman."
"Frosts Shoreham by Sea staff were good because I have bought cars from you many times before and always dealt with the same sales person whom I would like to highly recommend his name being dino"
"Mackie Motors Brechin were great because they are a quick no fuss garage."
"Mackie Motors Arbroath were great because the are friendly and efficient garage "
"My experience at Greenhous Volvo Shrewsbury was memorable because it all went to agreed schedule."
"I'd definitely recommend Renault Liverpool to friends and family because the whole process from browsing to handover was hassle free and at my pace. Excellent interaction from salesman James Kelly who was always available but never pushy and was always polite and explained everything I asked without hesitation or "salesman speak." I can honestly say he gave us the best experience we have ever had when dealing direct with a main dealer sales team."
"My experience at Frosts Chichester could have been better because they did a gold service without checking with me. As a repeat customer I always have a bronze service so was very disappointed when I discovered what they did. Also they only repaired one of my air vents when I asked for both to be fixed. Although they were apologetic it still left me with a bigger bill than expected."
"My experience at Shelbourne Motors Renault was positive because of past history with the the dealer"
"The experience at Mackie Motors Arbroath was good because I feel confident confident that they are honest and trustworthy."
"Perrys of Blackburn Peugeot were really helpful and I'd recommend them because they did not push us into buying we took a couple of days to think things over then went back to them. Their attitude was very good. Staff very professional. I would definitely recommend them."
"I'd definitely recommend Nissan Wirral because the salesperson Sean Noonan, understood our needs, was very organised, kept his word and kept us informed throughout the process. This is in contrast to previous experiences at other dealerships where we have had to chase people. "
"A web of lies from the moment they “took our £500 deposit” on 6th September for a car which “was available”. Fast forward to 14 October. Still no car. Had been told deposit sits with VWFinancial Services. Another lie! Promised to action refund on 16 October. Did not happen. Had to relentlessly chase for refund of our deposit. Now 20th October and still no refund received."
"I'd suggest Macklin Hyundai Edinburgh West to a friend because they are straight forward, if you know what you want they seem to try and get you the deal that you want. Though however the day before I was supposed to pick up the car I was told my monthly payments would be going up. I refused and got a call back stating it had gone back down. That was the only suspicious part of the whole experience. It was something to do with the finance company but I was told by family members that this wasn't right. However, at the end of the day I got the car I wanted at the price I wanted. "
"I would not recommend Renault Solihull because I feel I have not received their best service when purchasing a car from them. However I would have my car serviced at Renault Solihull because I feel I have always received good service."
"Luke Rowlett was extremely helpful without being overbearing and gave sound, quality information. Extremely pleased with customer service and explanations."
"I'd recommend Autoworld Willenhall to a friend because we had excelent service. "
"Lookers Liverpool Vauxhall were great because the sales person that dealt with me was very helpful and answered any questions I had "
"As in my opening comments; Decent trade in value. Purchase price and the vehicle was the I wanted although there was plenty of choice. Friendly non aggressive approach by sales staff."
"I would recommend Pentagon Oldham to friends and family because all the staff were very friendly and knowledgeable "
"I was pleased with Lookers Audi Newcastle and would recommend them because great service and a very fair deal."
"The experience at Lookers Vauxhall St Helens was great because it was simple and easy to purchase my car"
"I was happy with the service at Fish Brothers Skoda because The service and people are The service and the people were very helpful and professional "
"I'd recommend Motordepot Birmingham to a friend because they offer great deals and quality cars, at affordable prices."
"I was pleased with Bristol Street SEAT Darlington and would recommend them because Simon who I dealt with was brilliant. His customer service is 10/10. He explained everything thoroughly and made sure I understood. Best customer service I have received from a car dealership. Thank you Simon."
"The experience at Frosts Chichester was fantastic because they inspire confidence in what they are doing"
"I'd endorse Lookers Volvo Colchester because all the people I dealt with were extremely helpful and pleasant. "
"Vospers of Hennock Road were fantastic because the salesperson - Ryan (no longer there) was extremely helpful & polite. Although better explanation of the car itself would have been very useful."
"My experience at Drive Vauxhall Bury St Edmunds could have been better because see my reply above. "
"My experience at Nissan London West was memorable because the sales man found me what I was looking for which made the experience very satisfying "
"I had a great experience at Bishops Guildford Fiat because the salesman David was very prompt in replying to my first enquiry and every call after. Very efficient service from beginning to end thank you. "
"First time I've purchased a car online and unseen.Process made easy by Steve Shewan who delivered everything he had promised ...No pressure ...obviously knows his business ...a smooth, stress free transaction ...100% satisfied!"
"Thanks to Steve Gordon for his assistance in making the whole experience a pleasant one."
"My experience at Windrush Volkswagen was cracking because the service is always great and they do their best to get you the best deals to suit your needs! "
"I had a great experience at Lookers Battersea Volkswagen because the sales executive - Ian Davidge - was friendly and efficient and Lookers offered me an attractive deal on a new VW Passat."
"I'd recommend Bristol Street Nissan Derby to a friend because of our sales adviser Matthew. He listened to our needs and found the right car for us - didn't have his own agenda like many other companies we've experienced."
"My experience at Pentagon Derby could have been better because if we'd been treated fairly and not done out of a lot of money we are in our seventies and they took advantage of this and the manager well He was a waste of time but lesson learnt "
"My experience at Renault Wolverhampton was cracking because of the thorough, friendly and professional way that I have been dealt with by James Hodgson."
"I was happy with the service at Kineholme of Otley because I didn't feel pressured at any time. Everything was explained in detail , the test drive was very helpful in our decision to buy. I feel I got a good deal. "
"I'd recommend Farnell Jaguar Leeds to a friend because great customer service."
"The experience at Motordepot Birmingham was fantastic because my sales advisor Trevor went the extra mile to ensure all my needs were met,nothing was too much trouble , I will defiantly recommend to friends "
"My experience at Perrys of Preston Mazda was cracking because I was made feel like a friend and felt relaxed. Although the salesmen had a job to do, I never felt pressured into buying. I explained what I wanted and I was offered exactly that! I couldn't of wished for a better, smoother experience. I will definetly purchase from there again."
"After finding a specific car on their website we easily arranged a test drive at a time that suited us as travelling from Bristol. On arrival we were greeted by Steve who had all the relevent paperwork to hand and ran through the basics before heading out for a very informative and knowledgable demonstration of the cars features. He then walked us through the usual extras (finance, gap insurance etc.) in a very informative but in no way salesman-like fashion before finalising details of our purchase. A week later we returned to collect our new car and trade in the old one, where again Steve had all the paperwork to hand and took care of everything. A few signatures later, we had the keys and were on our way home in our new car. From the very start we could not fault the friendly, no pressure customer service we received which has continued since the purchase. Great car, Fantastic customer service, Excellent attention to detail."
"I'd recommend Frosts Chichester because they are all so friendly and professional."
"Chapelhouse Southport were fantastic because you were left to look around with no pressure. And the salesman we finally spoke was brilliant from start to finish "
"I would recommend Bristol Street Nissan Halifax to friends and family because by far they have the best customer service and best sales and after sales service I have came across . By far all if you at Bristol street motors and Macklin motors stand out a mile from the rest of the car showrooms -service was phenomenal. "
"I'd recommend Lookers Volkswagen Dumfries to a friend because this was a very smooth experience and I was impressed with the way in which the deal was managed. Thanks "
"I had a great experience at Chapelhouse Southport because Colin found me the car I have always wanted he was great he went through all the paperwork and finance with me and sorted my car insurance out to. I would recommend Colin and chapelhouse to all my friends and family thank you Colin I love my new car "
"The experience at Kineholme of Otley Dacia was fantastic because of the friendliness and helpful of the sales manager. "
"I'd definitely recommend Bristol Street Vauxhall Knaresborough"
"The experience at Bristol Street Vauxhall Knaresborough was good because it was a lovely pleasurable experience of buying a car"
"My experience at Oldham Audi could have been better because I was lied to by the salesman about the reason for the delay of the transfer of a vehicle and furthermore when I told him after 8 days that I was coming in to get my deposit back he was out on a test drive with someone else! "
"Unbeatablecar Crawley were really helpful and I'd recommend them because the whole experience of buying a car was made very simple......thank you "
"I was pleased with Corkills Volkswagen Wigan and would recommend them because they offer a friendly no pressure service and meet all of my requirements regarding the vehicle I purchased."