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100 reviews of Toyota Chesterfield

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Toyota Chesterfield

94

Overall satisfaction

98

Would recommend

"The staff at Vertu Toyota Chesterfield were good because they were not pushy about a sale, they gave good advice and were very helpful and polite, nothing seemed too much trouble for them."

14th December 2017 | Mrs Christine Arnold

"The experience at Vertu Toyota Chesterfield was great because We called in as we p[assed on our way to another dealer, my wife saw the Aygo sat in it and we bought one."

7th December 2017 | Mrs Christine Barker

"I'd endorse Vertu Toyota Chesterfield because the salesman was helpful and informative."

7th December 2017 | Mr Paul Wimpeney

"I'd definitely recommend Vertu Toyota Chesterfield to friends and family because they will get good customer service without any pressure."

4th December 2017 | Mrs Vivien Wilson

"I'd recommend Vertu Toyota Chesterfield because every think was dealt with 1st class"

1st December 2017 | Mr Geoff Leeson

"The experience at Vertu Toyota Chesterfield for me was very good and Sophie was excellent. However my dad had bought a car from you 2 months earlier and had an awful experience. I was very reluctant to put myself in the same position but Sophie was efficient and lovely "

1st December 2017 | Mrs Julie Everatt

"Vertu Toyota Chesterfield were great because they are welcoming and friendly and take the customers requirements seriously."

28th November 2017 | Mr George Fergusson

"The experience at Vertu Toyota Chesterfield was fantastic because the sale rep was very patient with me explained everything in detail nothing was too much trouble he didn't rush anything & made sure I understood the car before I drove it away very pleased with the service would certainly come back "

23rd November 2017 | Mrs Margaret Raynes

"Polite, friendly, helpful staff, always a drink offered and most important great after service."

20th November 2017 | Mrs Gail Azizi

"The staff at Vertu Toyota Chesterfield were good because they were local guys who understood how to deliver great service - well done and thanks"

15th November 2017 | Mr Richard Shaw

"Vertu Toyota Chesterfield staff were very good because as usual and after trading with them for 27 years they go out of their way to give a fair deal."

14th November 2017 | Mr David Hall

"The staff at Vertu Toyota Chesterfield were good because very informed and not pushy. Exceptionally pleased with salesman and manager but after sales need attention."

14th November 2017 | Ms Patricia Bull

"I'd definitely recommend Vertu Toyota Chesterfield because the salesperson was very friendly and helpful .very good experience all round.Would use again"

13th November 2017 | Mr Jon Fitzpatrick

"My experience at Vertu Toyota Chesterfield was positive because its the car i like it im not bothered what garage it came from its the car im interested in not the garage "

7th November 2017 | Mr Mark Sleep

"Vertu Toyota Chesterfield were great because they kept in contact all the way until taking delivery of the new vehicle."

5th November 2017 | Mr George Fish

"My experience at Vertu Toyota Chesterfield was cracking because it was completely stress free and the staff were extremely friendly and helpful. "

1st November 2017 | Miss Claire Laura Mann

"The experience at Vertu Toyota Chesterfield was fantastic because all the staff helpful and friendly"

30th October 2017 | Mr B

"Good value for money in comparison to various competitors selling a similar age, mileage, model and spec of used car. The car was in excellent condition, and well prepared prior to collection. The sales manager Paul Garfoot and Sales Representative John Wood were very friendly and helpful and made sure I was happy with my purchase. John also followed up with a courtesy call to check I was still happy after buying the car the next day."

30th October 2017 | Mrs Hawkes

"I had a great experience at Vertu Toyota Chesterfield because they are very obliging."

19th October 2017 | Mrs Margaret Gilwhite

"The experience at Vertu Toyota Chesterfield was fantastic because Mr Sam help to fix all some problems as I am not a uk resident so had a swift hand over"

15th October 2017 | Mr Peter elton

"My experience at Vertu Toyota Chesterfield was memorable because all the staff were extremely helpful and answered all my questions promptly and in terms that I could understand. simple and to the point."

11th October 2017 | Mr M

"Vertu Toyota Chesterfield were great because there was no hard sell, just helpful staff who gave you time to think without pushing."

10th October 2017 | Mrs Scott

"I'd recommend Vertu Toyota Chesterfield because, I have always received good service and it's Toyota "

10th October 2017 | Mrs June Chapman

"I'd recommend Vertu Toyota Chesterfield to anyone because they were very helpful & have graet staff "

5th October 2017 | Mr Steve Jeavons

"Vertu Toyota Chesterfield staff were good because all my questions and concerns were answered honestly and promptly, and very expertly too. This was from arranging my test drive to completing purchase, a very pleasing experience."

5th October 2017 | Mr Peter James W

"I was pleased with Vertu Toyota Chesterfield and would recommend them because I was treated with respect and courteously at all times. I was given information which I needed and was provided with a helpful service and did not feel pressured to purchase or in any way. The car is just right for me; meeting all of my requirements. Thank you."

29th September 2017 | Mrs Joan Cooper

"The experience at Vertu Toyota Chesterfield was good because of good reliable service and help."

28th September 2017 | Mrs G

"Vertu Toyota Chesterfield were helpful because the sales process was excellent from start to finish "

22nd September 2017 | Mr Adrian Anderson

"I'd suggest Vertu Toyota Chesterfield to a friend because the whole experience was so comfortable and pleasant ,staff were very helpful made us feel special."

8th September 2017 | Mrs Glenice Barker

"My experience at Vertu Toyota Chesterfield could have been better because I should have been reimbursed for the cost i had to pay to get it valeted and still to receive service book"

8th September 2017 | Mrs Victoria Barr

"Vertu Toyota Chesterfield were fantastic because Sophie Smith the salesperson was extremely good. Being an older woman myself it was refreshing to have a female saleswoman.There was no pushing or 'sales talk'. She genuinely did or found out whatever I needed. She was very helpful indeed and clearly went through the process. "

18th August 2017 | Mrs Lauretta Ann Lang

"The experience at Vertu Toyota Chesterfield was great because staff are friendly nothing too much trouble."

8th August 2017 | Miss Jasmine Tucker

"Vertu Toyota Chesterfield were helpful because i was not rushed or pressured at any time, all my many questions were answered and many details on the car were shown and explained to me. John spent a long time helping me check my child seats would fit and the different variations of the seats. John then explained the 0% finance deal i wanted and clearly explained all the expenses, he explained that they could offer a service package if i wanted which was ideal for me to pay monthly and also about the other offers available if needed such as tyre deals. at no time was i rushed or pressured and i was very impressed with John's customer approach and how he answered my questions knowledgeably. I was offered refreshments throughout my visits and my appointments were on time each visit. Overall i was put at ease and felt i was helped beyond my expected expectations as i had never bought a car on my own previously. As a result of the care, time and thoughtfulness shown to my specific needs i am going to return to Vertu Chesterfield for my service and MOT when due as i feel confident John and his colleagues will take good care of my car and explain any details to me."

7th August 2017 | Mrs Elizabeth Bailey

"My experience at Vertu Toyota Chesterfield was memorable because I felt very I was the only customer on the books, the personal touch from all the staff went a long way to securing this and many future business transactions. A special shout to Sophie Smith (Sales Personnel) who attended to our every need with a reactive and proactive nature. I would be more than happy to recommend Vertu Toyota and Sophie to friends and family they made my experience at Toyota very unique, a refreshing change when so many companies and staff neglect customer service and the personal touch. So far the after sales service has also been exemplary 10/10"

12th July 2017 | Mr Keith Hague

"I'd suggest Vertu Toyota Chesterfield to a friend because the whole event was handled very much to the credit of the dealership"

12th July 2017 | Mr D

"I'd suggest Vertu Toyota Chesterfield to a friend because they were helpful and seemed knowledgeable and fair."

7th July 2017 | Mrs G

"Sophie Smith the sales person was excellent. She was very professional & is a credit to the company! I would definitely recommend Sophie to family and friends. "

7th July 2017 | Mr Roy Dickinson

"My experience at Vertu Toyota Chesterfield was as I expected it would be. I have used Vertu Toyota Chesterfield for many years and have always found them to be friendly, helpful and completely professional. The staff are always pleasant and cannot do enough to help, you always leave satisfied, feeling that you are a valued customer. Based on my experience with them, I would not hesitate to recommend them."

25th June 2017 | Mr W

"I'd definitely recommend Vertu Toyota Chesterfield because the vehicle I purchased was tailored to my requirements and to my satisfaction. "

23rd June 2017 | Mr David Hunter

"I'd endorse Vertu Toyota Chesterfield because very satisfied with everything "

20th June 2017 | Mr John Tyson

"I'd endorse Vertu Toyota Chesterfield because the sale team were knowledgeable but not too pushy and I now have a shiny new car which fits my needs and budget perfectly."

15th June 2017 | Ms Paula Street

"The experience with Vertu Toyota Chesterfield was very positive. Sophie, the sales executive, was extremely helpful managed to find the perfect car for me. She quickly sorted out any queries that I had. Everything was straightforward and easy."

12th June 2017 | Mrs F

"I had a great experience at Vertu Toyota Chesterfield because I had no idea how to go about buying my first car at all. Tyrone especially was helpful every step of the way, responding to emails quickly and phoning me when I needed a more in depth explanation. Helpful and friendly service. "

1st June 2017 | Miss Jessica Whittaker

"The experience at Vertu Toyota Chesterfield was great because I got a great car at a great price. The preparation process and after sales service needs serious attention though."

24th May 2017 | Ms Linda Harrison

"My experience at Vertu Toyota Chesterfield was positive because having moved to chesterfield from Ilkeston where I went to Ron brooks another Toyota dealer. I new from experience that Toyota are good value and excellence service. I felt more than confidence that I would get the same at vertu"

23rd May 2017 | Mrs Anya Lawrence

"The experience at Vertu Toyota Chesterfield was great because of the quality and efficiency of the quality and efficiency of the place and the staff were exemplary in their dealings with us."

21st May 2017 | Mr Ray Slack

"The experience at Vertu Toyota Chesterfield was fantastic because it was a good all round service and they listened to what we wanted."

12th May 2017 | Mr Albert Count

"I'd endorse Vertu Toyota Chesterfield because the staff are friendly and knowledgeable without being too pushy"

11th May 2017 | Mr Alan Titman

"I was pleased with Vertu Toyota Chesterfield and would recommend them because I found everyone at Vertu toyota friendly and helpful .Salesman Sam was very easy to deal with,but all the people I met there was the same.Would trade there again.l "

4th May 2017 | Mr Jonathan Vaughan

"The experience at Vertu Toyota Chesterfield was good because the vehicle met my requirements and expectations. Flexibility over part exchange arrangements. "

26th April 2017 | Mr Roger Smith

"Vertu Toyota Chesterfield were great because Excellent service from Sarah who was extremely helpful at all points of the sale."

25th April 2017 | Mr Derek Green

"I was happy with the service at Vertu Toyota Chesterfield because good feed back from sale person"

21st April 2017 | Mr George Mcknight

"I had a great experience at Vertu Toyota Chesterfield because the service was excellent, and the car is economical, low carbon footprint and comfortable. "

20th April 2017 | Rev B

"My experience at Vertu Toyota Chesterfield was memorable because I received excellent attention throughout my purchase experience. "

13th April 2017 | Mr Peter D

"The experience at Vertu Toyota Chesterfield was great because they were efficient and the sales person went out of their way to help me get my car very quickly in response to my personal circumstances. I was only buying a lower price secondhand car, but that didn't stop the salesperson going that extra mile for me when i needed it. This meant i could get to work and not have to hire a car, what a relief."

13th April 2017 | Ms Sharon Herriot

"Vertu Toyota Chesterfield were great because you are greeted at the door asked if you would like a warm drink direct you to the right person on that department you ask for bring you the warm drink to a table "

11th April 2017 | Mr Gerald Deane

"Vertu Toyota Chesterfield staff were good because No pressure"

8th April 2017 | Mr John Waller

"The experience at Vertu Toyota Chesterfield was good because of the exceptional service and customer care, all the staff were genuinely friendly. Whilst it's not my local dealership I will definitely go back for my services there, just because the staff were so friendly."

7th April 2017 | Mr Ian Wallbank

"My experience at Vertu Toyota Chesterfield was memorable because I got the car I wanted."

6th April 2017 | Mr Kevin Green

"Vertu Toyota Chesterfield were helpful because they went above and beyond to find the perfect car and deliver it with no issues. Would 100% reccomend. "

6th April 2017 | Miss Catherine Shelton

"I'd suggest Vertu oyota Chesterfield to a friend because of the friendlyness of everyone there expecially the sales rep Andrew gibbons"

5th April 2017 | Ms Julie Harris

"Vertu Toyota Chesterfield staff were good because all of them were very helpful and friendly. I felt at ease the whole time as I was buying my first car. I have to give a big thank you to the sales lady, Sophie Smith and her manager who made the whole experience very enjoyable. Sophie told me about everything that was on offer and called to check the car was running well. The whole experience was very personable. They felt like a close knit friendly group of staff. I bought the three years servicing deal on finance so am looking forward to dealing with them for all my car needs."

1st April 2017 | Miss Mariam Rashid

"My experience at Vertu Toyota Chesterfield was memorable because the staff were excellent! 5* to John who sold me the car. Very professional "

31st March 2017 | Mrs H

"The experience at Vertu Toyota Chesterfield was good because they were not too pushy & try to give me the hard sell which turns me away, but instead to listen to my needs & meet them."

29th March 2017 | Mr David Holt

"The experience at Vertu Toyota Chesterfield was great because , everything was explained clearly, no pressure sales, took my time in looking around. All staff very helpful. Would highly recommend & will definitely go back when I change my car in the future. "

28th March 2017 | Mrs Jayne Rutherford

"My experience at Vertu Toyota Chesterfield could have been better because I bought the car as been stated as having full service history and then no service book was present I contacted the dealership but have had no reply so I now have a car without a service history or service book to enter future services in. If they were confident that full servicing had been done I would expect a letter from them stating this and a new service book for the cars next service."

23rd March 2017 | Mrs Barbara Brunt

"The experience at Vertu Toyota Chesterfield was fantastic because the staff were very helpful and accommodating to my needs, I travelled from Newcastle to collect the car and it was worth every mile."

18th March 2017 | Mr ADAM Wilks

"The experience at Vertu Toyota Chesterfield was fantastic because salesman Sam was very professional and explained everything thoroughly. His communication was good keeping me up to date with progress when having the extras fitted. I think I bought the car at a very fair price."

14th March 2017 | Mrs Christine Steel

"I would recommend Vertu Toyota Chesterfield to friends and family because first class service and attention to detail "

13th March 2017 | Mr Allan Williams

"My experience at Vertu Toyota Chesterfield was cracking because, All staff very helpful, Sam Fairburn especially was brilliant, helped to make the experience so easy for me. Out of all the local Toyota dealers, Chesterfield came out top & would use them again, grateful thanks, Tony Overend"

12th March 2017 | Mr Overend

"I was given an appointment time and the salesman was there to meet me when I arrived. I had requested a pre-registered vehicle and that's what I had been shown. "

10th March 2017 | Mr Richard Dearing

"My experience at Vertu Toyota Chesterfield was memorable because the staff look after you, they are polite and helpful and made lots of nice hot drinks on a very miserable cold day"

10th March 2017 | Mrs Karen Godhard

"I would recommend Vertu Toyota Chesterfield to friends and family because of the friendly staff and no pressure. All of the staff I have dealt with have been extremely knowledgable about their product range, and mindful of my needs. Keep up the great work guys, I will be back!"

3rd March 2017 | Mr Richard R

"The experience at Vertu Toyota Chesterfield was great because firstly they had the car we were looking for in our price range. Secondly we dropped in lucky getting Tyrone as our sales man because he explained everything to us whilst still being professional and friendly. He wasn't up himself (as some car sales people are). He made us feel welcome and important even though we weren't buying a brand new car. My only criticism of this dealership is the lack of parking spaces and have to admit that it has sometimes lead me to use a different dealership because of this even though this is my local dealership."

21st February 2017 | Mr Terry Davison

"I would recommend Vertu Toyota Chesterfield to friends and family because of the service i received."

20th February 2017 | Mr Mark Walker

"I'd definitely Had great time choosing my Rav at Vertu Toyota, all the team, were excellent ! Daryl, Sam, Julie and Julia mainly as they were all involved !!! All the best and good luck in 2017 !! Cherise Randall"

18th February 2017 | Mrs Cherise Randall

"The experience at Vertu Toyota Chesterfield was fantastic because everyone was very friendly and we were lucky in finding just what we wanted after traipsing round numerous other car sales places."

14th February 2017 | Mr Anthony Penney

"I'd recommend Vertu Toyota Chesterfield because of the helpful, friendly attitude; see you next year for the annual service."

13th February 2017 | Mr James Smith

"I was pleased with Vertu Toyota Chesterfield and would recommend them because I always receive excellent service and am treated as a valued customer. Always very professional, and my satisfaction is clearly paramount to them. Have bought 3 Toyotas from them now!"

13th February 2017 | Mr Keith Whatlin

"I'd definitely recommend Vertu Toyota Chesterfield to friends and family because the staff are all really helpful and go out of their way to provide a friendly, supportive and professional service. plus the cars are just brilliant."

13th February 2017 | Dr Anne Hollows

"Vertu Toyota Chesterfield were great because the staff were friendly and professional. No pushy sales tactics."

6th February 2017 | Mrs Rebecca S

"Professional, friendly and kept me informed by email throughout the process."

1st February 2017 | Mr Roger Arkell

"Vertu Toyota Chesterfield were great because friendly helpful non pushy staff"

31st January 2017 | Mrs Patrica Stevenson

"Vertu Toyota Chesterfield were really helpful and I'd recommend them because they were friendly and knowledgeable. They were also very organised and clear with infomation. Couldn't recommend them anbymore. Sam and Daryl where brilliant!!"

30th January 2017 | Maxine Sykes

"I'd suggest Vertu Toyota Chesterfield to a friend because after 28 years dealing at that site I have yet to be dissatisfied with the service.Oh yes, and the coffee is good!!"

27th January 2017 | Mr Gordon Willgoose

"Vertu Toyota Chesterfield staff were good because everything was explained fully, they were knowledgeable, friendly and very helpful without overwhelming me with information I didn't need."

26th January 2017 | Mrs Caroline Stratford

"I'd suggest Vertu Toyota Chesterfield to a friend because of the excellent choice and personal service"

6th January 2017 | Mr Chris Harper

"I would recommend Vertu Toyota Chesterfield to friends and family because its a beautiful garage with nice cars and good customer service"

1st January 2017 | Mrs Memory Mtongwizo

"I would recommend Vertu Toyota Chesterfield to friends and family because the staff, some I already know, were friendly, helpful, knowledgeable and not pushy."

28th December 2016 | Mr Ian Corker

"I'd recommend Vertu Toyota Chesterfield to anyone because the customer service is excellent. Nothing is too much trouble and everything is explained very well. The team are clearly there to help you rather than selling you something that you don't want. I can't speak highly enough of Phil South and Daryl Barker, who I dealt with; they are excellent. "

14th December 2016 | Mr Malyon

"Vertu Toyota Chesterfield were great because the staff were so friendly and efficient, particularly Sam who we dealt with."

13th December 2016 | Mr David Sharpe

"I had a great experience at Vertu Toyota Chesterfield because they treated extremely well answered all my questions promptly. fantastic service. thank you"

13th December 2016 | Mrs Shona Fryer

"Vertu Toyota Chesterfield were great because professional attitude made exchange of old Rav for newer one seamless"

5th December 2016 | Mr Roger Crookes

"The experience at Vertu Toyota Chesterfield was good because the staff were really friendly,reliable and helpful .They gave me good advice with finance arrangements and other aspects."

2nd December 2016 | Mr Sampath Iyengar

"My experience at Vertu Toyota Chesterfield was memorable because no problems were encountered and all the staff were pleasant"

25th November 2016 | Mrs Pauline Hellewell

"My experience at Vertu Toyota Chesterfield was memorable because I wanted a particular car with a particular spec and they listened to what I wanted and found me the perfect car. The finance agreement was affordable too."

18th November 2016 | Mrs Jane Welfoot

"The experience at Vertu Toyota Chesterfield was great because the service given to us was very good and if looking to buy a car again I would buy from them"

11th November 2016 | Mrs Elizabeth Marshall

"The experience at Vertu Toyota Chesterfield was SATISFACTORY because FRIENDLY, HELPFULL AND GOOD SALES MAN , "

10th November 2016 | Mr B

"I'd definitely recommend Vertu Toyota Chesterfield because helpful, friendly and good range of vehicles."

7th November 2016 | Mr Watson

"I'd recommend Vertu Toyota Chesterfield because they totally put the customer first. My initial visit was supported by an excellent sales man called Sam. He offered genuine interest in me and what my needs where in purchasing my new vehicle. He was no the typical car sales man people talk about or complain about. He offered encouragement in my chose of vehicle and progressed at my pace in terms of conversation and understanding. Nothing appeared too much trouble and he allowed me time to reflect on my purchase at my pace. He is a credit to the company. My whole experience was enjoyable and I felt totally valued not only as a customer but as a human being. The service department where equally welcoming and felt with my concerns in a professional and polite manner. They went up and beyond offering me service to correct my concerns. I would be happy to recommend the branch in particular in Chesterfield to anyone wanting to purchase a new vehicle. "

5th November 2016 | Mrs Pamela Craven

Toyota Chesterfield

Toyota Chesterfield
toyota

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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98 of Toyota Chesterfield customers who bought a vehicle would recommend them to a friend