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100 reviews of TrustFord Epsom

These reviews were collected by, an independant car dealer review website.


Reviews of TrustFord Epsom


Overall satisfaction


Would recommend

"I had a great experience at Halesowen Audi because the sales lady Lisa gave an excellent response to my video enquiry. 10/10"

21st March 2018 | Mr Reed

"Roger Young Jaguar were great because They are always attentive and helpful"

21st March 2018 | Dr Anthony Hyrnaszkiewicz

"I would recommend Drive Vauxhall Bury St Edmunds to friends and family because they are great people good service great cars and very friendly will definitely buy there again"

21st March 2018 | Mr Darryle Dove

"The staff at Pentagon Barnsley were good because firstly they’re all very friendly and make you feel at home and secondly Andy Hill has always been exceptionally helpful and we would never consider buying a car from anyone else to be honest! He’s a great asset to your company "

21st March 2018 | Mrs Alison Parton

"I'd recommend Lookers Audi Tyneside because the service is great "

21st March 2018 | Mr Ashley Borley

"I'd endorse Pentagon Oldham because all staff were very attentive and helpful "

21st March 2018 | Miss Amy Rothwell

"I'd recommend Pentagon Burton On Trent to a friend because they really tried to help me many many thanks"

21st March 2018 | Mr A Clements

"My experience at FG Barnes Maidstone MG could have been better because they they might have charged realistic prices for their service products. Hidden extras when buying a new car put me off. "

21st March 2018 | Mr Owen Thomas Wheeler

"I'd definitely recommend Harratts Honda Wakefield to friends and family because the service is great with no pushy sales people "

21st March 2018 | Mrs Sarah Roberts

"The experience at Carbase Bristol was fantastic because they were brilliant, they tried so hard to help me. Carbase Bristol is the best dealership I've ever dealt with."

21st March 2018 | Dr Morgan

"Marlon has been brilliant, he's been respectful and not pushy whatsoever. He will be the reason we return once we're ready to re-enter the market. "

21st March 2018 | Miss Nicky Athwal

"I would recommend Lomond Audi Edinburgh to friends and family because the advise was solid and informative. We could ask a lot of questions - process was not rushed. We had three visits in total and the agent who assisted us was very helpful."

21st March 2018 | Mrs Laura Phillips

"'The staff were genuinely really helpful even though they knew were in to just keep an eye on the market before making a move once our current contracts are up.'"

21st March 2018 | Miss Cara Brewer

"'The saleswoman I dealt with was brilliant, she was attentive and helpful.' "

21st March 2018 | Mrs Kerry Ellis-Townsend

"I had a great experience at Peter Vardy BMW Edinburgh because the Sales People involved, James Haston and Sahir Niqqash were excellent. They had great knowledge of the car, service was excellent and they worked very hard to make the deal happen. Really happy with the service provided. Highly recommended!!!"

21st March 2018 | Mr Mohammad Qadir

"My experience at Lancaster Land Rover Tonbridge could have been a hell of a lot better. Chris in servicing has been the only saving grace recently! Plus you could spell my name right maybe. It’s the little things "

21st March 2018 | Mr Sharpe

"My experience at Think Ford Newbury could have been better because see above"

21st March 2018 | Mrs Fiona Tankard

"My experience at Farnell Jaguar Leeds could have been better because they set out from the start to rip me off. Beware this tactic. Do not call me any more. "

21st March 2018 | Mr C

"I would not recommend Drive Vauxhall Bury St Edmunds because i apply for finance and unfortunatly i can't have because i don't leave in the UK since 3 years wich is fine. The probleme was how this information have been communicate to me. I have been told on the phone to come to Burry St Edmunds from Thetford after day at work only to tell me that i can't have finance from Vauhall. This information could have been shared on the phone instead of made me lost 1 hour after a day at my work "

21st March 2018 | Mr Omar Ould

"I'd recommend Magna Mazda Southampton to anyone because of the friendliness I was shown in shop."

21st March 2018 | Mr Phillip Maxson-Davies

"The experience at Sturgess Hyundai Aylestone Road was fantastic because of the attention to detail that there salesman Kiril Bukikov gave me"

21st March 2018 | Mr David Boulter

"I'd suggest Lookers Audi Teesside to a friend because they are good at what they do"

21st March 2018 | Mr Craig Watt

"I'd endorse Pentagon Nottingham Chilwell because good helpful service"

21st March 2018 | Mr Peter Cannon

"Peter Vardy BMW Edinburgh were fantastic because Alan McMilan and Omar took the time to make us feel completely welcome, relaxed and for their no pressure sales technique. "

21st March 2018 | Mr Benjamin Jones

"My experience at Barretts Land Rover Ashford was positive because of the excellent, thorough and absolutely helpfull sales service from Simon Griffin "

21st March 2018 | Mr Paul Tompson

"The experience at Think Ford Farnborough was fantastic because they can see my history of buying cars, they are happy to help in any way they can and they know what sort of car I want. "

21st March 2018 | Mrs Jean E

"I had a great experience at Think Ford Farnborough because I have a good relationship with your staff"

21st March 2018 | Mr Robert Mellor

"The experience at Halesowen Audi was great because , my husband and myself found all the staff very friendly and helpful , on this occasion we were unable to purchase an Audi but hope to do so in the future , Thank you Lisa for your help and advice "

21st March 2018 | Mrs Jospehine Baldwin

"I'd definitely recommend Vale Motors because it was very easy and good experience so far"

21st March 2018 | Mr Martin Coles

"I would not recommend Lancaster Jaguar Milton Keynes because a bad experience."

21st March 2018 | Mr Adrian Bailey

"Liverpool Audi staff were good because ....Andy Mc Carrick in Sales was very helpful and deserves praise "

21st March 2018 | Mr Tim Brigstocke

"I'd recommend Magna Mazda Poole because they are super-duper coole!"

21st March 2018 | Mr M

"I'd recommend Roger Young Jaguar to a friend because of the very professional service from the salesman to the manager no pressure sales and regular updates of stock arriving that would be of interest keep up the good work guys"

21st March 2018 | Mr Paul Friend

"Sinclair Volkswagen Swansea were really helpful and I'd recommend them because staff at dealership very informative "

21st March 2018 | Mr B

"My experience at Vale Motors was memorable because I was listened to and not just given sales speech "

21st March 2018 | Ms Janice Simpson

"The experience at Lookers Land Rover Chipperfield was fantastic because Very helpful service"

21st March 2018 | Mrs Edina Szanto

"I would not recommend Pentagon Sheffield Parkway because distance and conflicting information received. Car was still online that had been sold 3/4 days previous and received conflicting emails about the availability of 0% finance deals."

21st March 2018 | Mr Steven Ferguson

"I had a great experience at Farnell Land Rover Guiseley because Salsman was professional and information was prompt for me to make the best decision "

21st March 2018 | Mr Luke Woodward

"My experience at Guy Salmon Land Rover Stratford upon Avon could have been better because - very disorganised and completely off the mark, have spoken to a few of my associates seems experience is poor - I think the MD should know Thanks "

21st March 2018 | Mr Mark Barnes

"I would not recommend Pentagon Doncaster because i enquiried about a car, they said that they had a customer viewing it and they would contact me as soon as the customer had either bought it or not. this was at 2pm, i waited all day by the phone and received no calls. next day i rang to find out if car was still available, man on phone said its not on the system anymore so has likely been sold, however, they said they would contact me to let me know. i received nothing again so gave up with them and looked elsewhere."

21st March 2018 | Mr Buckley

"Prompt and efficient service. "

21st March 2018 | Miss L

"My experience at Lomond Audi Stirling was memorable because very friendly but trade in price poor"

21st March 2018 | Mr Grant Burnett

"I was pleased with Lookers Volvo Colchester and would recommend them because of the honest and friendly service."

21st March 2018 | Mr Dan George

"Lookers Audi Sunderland were really helpful and I'd recommend them because salesperson very knowledgeable about their cars."

21st March 2018 | Mrs Deborah Spoor

"The experience at Peter Vardy Vauxhall Motherwell was fantastic because, it tailored my needs "

21st March 2018 | Mr Christopher Price

"Think Ford Newbury were great because they were very helpful and the car was presented very well."

21st March 2018 | Mr Sargent

"I had a great experience at Beadles Volkswagen Sevenoaks because the salesman was great not pushy, helpful from start to finish. It is a great showroom too very relaxed staff. I would not have any hesitation in recommending this showroom to friends and family."

21st March 2018 | Ms Irene Smith

"I would recommend Beadles Volkswagen Sevenoaks to friends and family because i found them easy to deal with and had confidence both in the product and service "

21st March 2018 | Mr Brown

"I would highly recommend garvan Doherty as a sales man as he was 10/10 throughout the whole process ( even though I’m still waiting on my matts I was promised). As for the mechanics of the vehicle, there was a broken spring which was some how missed in prep for sale, this was a massive error on their part. But Alastair the service manager was very helpful in the process of getting it fixed ASAP! The place is a good Center but unfortunately the experience of me having to hand my car back after a day to get fixed spoiled the experience of buying it! "

21st March 2018 | Miss Ciara Magee

"I was happy with the service at Carbase Weston super Mare because Mark Pedley who dealt with me was completely calm and pleasant and not pushy explained every thing fully and in terms I could understand I took the car back today because the engine management light came on went and seen Mark who arranged for the garage guys to look at it at 2 o'clock today overall a very good experience will use again"

21st March 2018 | Mr Edward Hepworth

"My experience at Grovefield House was cracking because it is great value and everything is of a very high standard"

21st March 2018 | Rhonda Laderman

"I had a great experience at Lomond Audi Glasgow because Ross Corbett wasn’t able to find me a car that meets my needs, and did not pressurise me into a sale I didn’t want. He discussed various options and we reached an agreement I was happy with. "

21st March 2018 | Mr Graeme L

"I'd definitely recommend Ballyrobert Mallusk because I’ve had a great experience buying this car."

21st March 2018 | Mr Jim Officer

"The experience at Think Ford Newbury was great because the service was perfect and it felt like I was interacting with a relateable and genuine human as opposed to just a dealer."

21st March 2018 | Mr Tyrell Bibbiani

"My experience at Ballyrobert Bangor was memorable because their prices couldn't be matched elsewhere."

21st March 2018 | Mr Gary M

"The experience at Snows Lotus Hedge End was good because Michael and Ken worked hard at making the process easy. They showed interest in why I wanted this car, ensured that I was comfortable with the process. And showed good care for me and in delivery of our agreement. Good people to do business with. And the car is great. "

21st March 2018 | Mr Nick Wilson

"The experience at Beadles Volkswagen Dartford was good because they provided, right from my first phone call to them, totally professional, prompt and friendly service of the kind rarely experienced in current times. Exemplary customer care. "

21st March 2018 | Mrs Ann Coppinger

"The staff at TC Autos were good because they kept me informed throughout the process and were thoroughly professional and helpful. "

21st March 2018 | Mrs Catherine Burns

"My experience at Carbase Bristol was positive because everything was dealt with and offered to me as a package and made my buying experience very easy"

21st March 2018 | Mrs Lynne Dadds

"I'd recommend Hutchings Hyundai Bridgend to anyone because they were clear and offered me a good deal without pressure."

21st March 2018 | Mr Keith Faulkner

"I'd recommend Renault Swansea to a friend because the staff were excellent and I received a very good deal"

21st March 2018 | Mr Peter Thomas

"I would recommend Renault London West to friends and family because I was helped to choose my new car and giving my old Renault as part-exchange by a very professional and welcoming guy. I was given a good amount of money for my old car. When I received my new Renault it was in a perfect image, super clean, super shinny and also with a full-service done by them 1 day prior to giving me the vehicle. Super happy with my new Renault Capture and will definitely will be coming back to them when thinking about changing my car!!"

21st March 2018 | Miss Michelle Garcia

"I would not recommend FG Barnes Maidstone Autostore because Car wasn't ready or prepped when I collected it! Still muddy footprints in it had no way been cleaned inside, still sweet wrappers down the seat sides! Car was still on the lot with the for sale price in it when I collected!! No SD card for the Sat Nav! My partner had to call in a few days later to collect it! I"

21st March 2018 | Mr Geoff Blake

"David Walsh, the Sales Advisor, was courteous, kind, considerate and made us feel at ease. He went out of his way to ensure our purchasing experience was a good one and we would highly recommend this garage and particularly David, to anyone wishing to purchase a new vehicle. We would definitely return to him for any future purchases"

21st March 2018 | Mr Clive Calam

"My experience at Pentagon Mansfield was positive because .I love the car I got and got the best deal I could have got . The sale staff at Pentagon were most helpful. "

21st March 2018 | Mr Jan Pytlakowski

"My experience at Vale Motors was positive because they were very helpfull, efficient and friendly. Excellent and hassle free process, car was ready the same day. I would not hesitate in recommending buying your car from this company. "

21st March 2018 | Mrs B

"My experience at Think Ford Farnborough was cracking because of Gavin the rep. End of, but for him I would not have made a purchase!"

21st March 2018 | Mr Derek Morgan

"My experience at Chingford Audi was positive because the sales representative showed real care and ownership of my customer experience. He was also very flexible in fitting in with my requirements as I Live a long way from the garage "

21st March 2018 | Mr Paul Sturgess

"I'd recommend The Hickstead to a friend because the hotel is quite convenient and good accommodation. The staff are very good and friendly. Breakfast excellent but other menus only fair."

21st March 2018 | Les Hartfield

"The experience at Beadles Volkswagen Maidstone was fantastic because the whole experience was good. Adam listened to what car I was looking for and fulfilled my requirements. He was happy to demonstrate anything I was worried about. I will be back when I want to exchange it. "

21st March 2018 | Mrs Anne Norris

"I would not recommend Lookers Audi Tyneside because things that I was told would be done weren't among other things , vey disappointed"

21st March 2018 | Mr Anthony Timmins

"Bishops Guildford Nissan were helpful because The cars they stock are of a very high quality, the sales people were helpful without being 'pushy' We have had very good service so far"

21st March 2018 | Mr Jones

"I'd definitely recommend Sandown Mercedes Benz of Poole to friends and family because I got the car I have been looking for, making the deal was satisfactory, Lovely car, confident in Nigel, (the sales Guy), this as my 6th car from Sandown, I will stay loyal to that dealership."

21st March 2018 | Mr Michael John West

"I would recommend Volkswagen Van Centre Hatfield to friends and family because all the staff are really helpful and friendly. my Vehicle was ready and waiting when I arrived and it was very clean. the handover process was quick and hassle free and I was very happy with the service I received from the salesman Pete Eyre, he went through all different options that he thought where suited to me personally and made everything clear for someone who doesn't have the sales knowledge about finance etc so I could fully understand. I would 100% recommend to all my friends and family Thank you Pete & all the VWCV Hatfield Staff "

21st March 2018 | Mr G

"I'd endorse Think Ford Wokingham because whilst happy with the service at sale I have had brake and emissions issues since. True, this has been "looked" at which I am grateful for but with no paperwork/invoice/report to reflect this so it can be referred to at next service!!! I've just been told by Josh Wilde it's all fine and that my antifreeze etc has been checked!!! The aforementioned issues remain ) : "

21st March 2018 | Mr Kerry Goldring

"The experience at Stansted Audi was good because the staff and salesman were so attentive "

21st March 2018 | Mr Nigel Hughes

"Pentagon Scunthorpe were really helpful and I'd recommend them because of their friendly manner , eagerness to help and knowledge in what they sell."

21st March 2018 | Mrs Mandy Grant

"The experience at Bishops Guildford Nissan was great because Sue and Tony are so helpful"

21st March 2018 | Mr Lewis Howells-Davies

"The experience at DM Keith Skoda Bradford was fantastic because Liam was fantastic throughout the process of buying my new car, everything was simple and nothing was too much trouble, thanks Liam!"

21st March 2018 | Mr Scott Bourne

"The experience at Sandown smart of Guildford was good because of the personal attention from the salesman Timothy Cooper and his manager. Both were very knowledgeable and efficient, it was special to be introduced to my new car inside the showroom."

21st March 2018 | Mrs Marilyn Glen-West

"I was pleased with Think Ford Newbury and would recommend them because the salesman (Michael Kerschoff ) was very helpful - he listened to what I wanted & didn't oversell to me, this made the whole process pain free. He even emailed me all the docs & even sent me a text with update information. He even met my tight timescale for delivery."

21st March 2018 | Mr Gerard Tobias

"Think Ford Newbury staff were good because they dealt with all my questions via email as I requested as cannot answer phone at work. I was able to bring the car from another dealership rather than travel myself to see the car. Everything was done quickly"

21st March 2018 | Miss Clark

"The experience at Think Ford Newbury was good because Andy was very attentive, he even came in on his day off to hand the car over. Many thanks HM"

21st March 2018 | Mrs M

"I'd recommend Bishops Guildford Fiat to a friend because they were so helpful when I was sorting out a car to come back to from my travels. They did everything I asked for and had it ready for me as soon as I was back. It was great service and I didn’t feel pressured or rushed. "

21st March 2018 | Miss Louise Varney

"I'd suggest Carbase Lympsham to a friend because they give a very professional, yet friendly service. They are very helpful and Jordan Lees was very knowledgeable not only about the car, but the finance, insurance, tax etc etc. He was more than willing to explain things more than once to me "

21st March 2018 | Mrs Alison Temple

"I'd endorse Sandown Mercedes Benz of Guildford because the service and products are second to none."

21st March 2018 | Mr Francis Whelan

"My experience at Renault Manchester was positive because world class customer service was received. Friendly & helpful staff & a really positive experience from start to finish. Will get my next car from Renault....."

21st March 2018 | Miss Charlene Walsh

"My experience at Think Ford Newbury was cracking because the salesman went above and beyond to meet our requirement even from the moment he welcomed us I at the front door to the showroom. "

21st March 2018 | Mrs Patricia Richardson

"I was pleased with Lookers Audi Newcastle and would recommend them because of the efficient staff and all the help I received."

21st March 2018 | Mrs Elsie Killeen

"My experience at Audi Approved Colchester was positive because everything was explained in my simple language (no mechanical terms) :-) very friendly staff. All been done with no delays. Overall, got what I want "

21st March 2018 | Mr Vilius Masalas

"I'd recommend Drayton Motors to anyone Because Adrian was simply the best. He supported me all the way through the purchase. As a mature single woman I was not pushed into making a decision and offered copious amounts of coffee during my visit there. All staff very friendly and humorous. I enjoyed a very positive experience and would highly recommend and will return in the future. Many thanks "

21st March 2018 | Ms Julie Russell

"My experience at Think Ford Wokingham was memorable because of the service from salesman (Ben). I’m not local to the dealership (3 hour drive) and Ben prepared a personalised clear and well presented video of the interior and exterior of the car and described the car’s features in detail so I could make my consideration before visiting. The video was then easily accessible via en emailed link. Ben was helpful with any questions and during the test drive, again demoed the more advanced tech-features of the car, set up the infotainment system for me. The pricing and paperwork process was fine, everything well explained, with no pressure. A few days after purchase I received a follow-up call to confirm I was happy with everything. Many thanks. "

21st March 2018 | Mr H

"I'd endorse Mackie Motors Arbroath because the staff and service received "

21st March 2018 | Mrs J Burness

"Pentagon Sheffield Parkway were helpful because there a friendly team and make it easy to buy from them "

21st March 2018 | Mrs Tracy Kelsey

"The experience at Beadles Volkswagen Maidstone was great because I had really great service from Tony, who advised and informed me about the sale of the car, and accompanied me on the test drive initially, and subsequent handover of the vehicle. Lee explained and assisted with the finance side of things clearly and professionally and made sure I was fully informed. Lisa helped me with some questions I had, and ensured everything was set up, and ready to go, really efficiently, and quicker than anticipated - which was brilliant and convenient for me. Fabulous team all round! "

21st March 2018 | Mr Matt Sheldon-Baker

"I had a great experience at Vantage Toyota Morecambe because the customer salesman Graham was professional in all aspects ,yet remained friendly and nothing was too much trouble for him ensuring a personal service and follow up at all times should the need arise. Every thing from the purchase and collection of the vehicle was perfect. Thank you Graham for your care and attention to detail."

21st March 2018 | Mrs Croft

"I'd endorse Beadles Vauxhall Maidstone because you have friendly, efficient staff who will know their products but will find out anything you ask them if they don't know the answer. The range of cars available is good and the two occasions we have brought vehicles from them have been exactly what we were looking for."

21st March 2018 | Mrs Linda Martin

"I was pleased with Riverside Mitsubishi Doncaster and would recommend them because they had the right vehicle at the right price and the experience was effortless"

21st March 2018 | Mr Philip Beaumont

"Beadles Vauxhall Maidstone were great because Friendly, prossional, approachable and honest"

21st March 2018 | Mr Mark Welfare

"I would not recommend Beadles Volkswagen Maidstone because they were dishonest about the condition of the vehicle both exterior and interior. There are no mechanical issues but the standard of valeting was very poor, the engine dirty with leaves present. Not the high standard expected and promised by DasWelt. This was a long distance purchase from the other side of the U.K. and a lesson learnt."

21st March 2018 | Mrs Edwards

TrustFord Epsom

TrustFord Epsom

TrustFord is the world’s largest dedicated Ford dealership.

Our 65 UK-wide dealerships all became TrustFord in June 2014. You might have visited us when we had a different name, such as Dagenham Motors, Polar Ford, Brunel Ford, Heartlands Ford or Lindsay Ford.

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