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100 reviews of Vauxhall Birmingham (Star City)

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Vauxhall Birmingham (Star City)

89

Overall satisfaction

93

Would recommend

"Have a good selection of cars,"

13th December 2017 | Mr Barry Grundy

"The experience at Lookers Birmingham Vauxhall was good because I went in to pay off my finance and walk away from Vauxhaul after poor service from the service team. However, Sandra was lovely and made me rethink my options but in a non pressured way. "

12th December 2017 | Miss Emily Hanson

"I was pleased with Lookers Birmingham Vauxhall and would recommend them because of the down to earth explanation about the car, friendly salesperson and not pushy, very professional when going through with the purchase of my brand new car. Any questions I asked got answered."

8th December 2017 | Mrs M

"I'd recommend Lookers Birmingham Vauxhall to a friend because we received a very professional and excellent service."

5th December 2017 | Mrs Mandy Caines

"I was happy with the service at Lookers Birmingham Vauxhall because it was very efficient and helpful all the time. Ryan was excellent throughout."

5th December 2017 | Miss Olivia Clarke

"I did not have worry or do a single thing to be on the road. Every was taken care of by Daniel. Even delivery to my door .okers Birmingham Vauxhall were fantastic because "

5th December 2017 | Mr Vincent Thomas

"I'd definitely recommend Lookers Birmingham Vauxhall because Natalie was great and able to advise us. From the initial telephone call to viewing the vehicles and collecting the car. Particularly liked the quick videos sent by email so that we could decide which one of two we could put a refundable holding deposit on as we could not view the vehicles until the next day. No pressure to buy just good honest advice. Thank you"

5th December 2017 | Mrs H

"I'd recommend Lookers Birmingham Vauxhall to anyone because service is above excellence!"

4th December 2017 | Mr Abhishek Gupta

"I'd recommend Lookers Birmingham Vauxhall because they were friendly, knowledgeable and not pushy! "

4th December 2017 | Mrs Brenda Smith

"The experience at Lookers Birmingham Vauxhall was fantastic because the car was in great condition, was a great price, I was given more for my old car in part exchange than I had been offered else where and Natalie who I dealt with was extremely helpful and made the whole process easy given I am based in Hull. Happy to recommend and would consider coming back for my next purchase"

4th December 2017 | Miss Caroline Walker

"I'd recommend Lookers Birmingham Vauxhall because they have a fantastic range of vehicles at very competitive prices."

4th December 2017 | Mr Sidhu

"I would not recommend Lookers Birmingham Vauxhall because they were misleading about the condition of the vehicle and wasted my time and fuel having a look at it."

3rd December 2017 | Mr O

"I was pleased with Lookers Birmingham Vauxhall and would recommend them because the staff member was efficient and helpful"

1st December 2017 | Miss R

"Lookers Birmingham Vauxhall were great because The salesman (Peter Neil) was very helpful and the price of the cars is good."

1st December 2017 | Mr Paul Woodfield

"Lookers Birmingham Vauxhall were really helpful and I'd recommend them because their salesman Peter Neil was very professional and made the sale go through smoothly"

1st December 2017 | Mr Albert Levens

"I'd endorse Lookers Birmingham Vauxhall because they were brilliant with their service "

1st December 2017 | Miss Marina Sharafat

"Lookers Vauxhall Star City were helpful because they have a great choice of vehicles, knowledgeable friendly staff that were very accommodating."

28th November 2017 | Mrs Carol Gibson

"The experience at Lookers Vauxhall Star City was fantastic because the sales team where attentive and the service was good "

27th November 2017 | Mr George Oakes

"I'd definitely recommend Lookers Vauxhall Star City to friends and family because they were very considerate and imformative from start to finish"

26th November 2017 | Mrs Cherie Iles

"Lookers Vauxhall Star City were great because they were professional, helpful and friendly and nothing was too much trouble "

23rd November 2017 | Mr L

"Lookers Vauxhall Star City were helpful because they were very informative, knowledgable understanding due to me having my 2 children with me!! I was really pleased with the level of service I got from Natalie"

23rd November 2017 | Mr Robert Holloway

"My experience at Lookers Vauxhall Star City was positive because the sales execs are very helpful and knowledgeable. Rather than giving incorrect information when unsure of an answer to a query, they find out from someone who does know. They did not appear to be pushy during the process at all and we're very personable, friendly people. "

21st November 2017 | Mr Luke Packham

"Lookers Vauxhall Star City were great because I wasn't pressured Into making a purchase and the service I received from the sales person was brilliant."

21st November 2017 | Mrs S

"I'd definitely recommend Lookers Vauxhall Star City because it was stress free everything was done for me "

21st November 2017 | Mr Sharon Bennett-Wilde

"Lookers Vauxhall Star City were really helpful and I'd recommend them because the sales team are very helpful and the prices are very good"

16th November 2017 | Mr Michael Fowler

"Lookers Vauxhall Star City were great because the sales person was very welcoming and made the purchase of my new vehicle and easy process. The price of both the vehicle I purchased and the price they gave for my old vehicle was very competitive, I would highly recommend Lookers,"

15th November 2017 | Mr Owen

"My experience at Lookers Vauxhall Star City was memorable because of the service."

14th November 2017 | Miss Faye Bellew

"I'd recommend Lookers Vauxhall Star City to anyone because there wass a good choice of vehicles, sales person was helpful and friendly. I was able to test drive vehicles, compare and choose in a relaxed atmosphere. Overall service excellent."

13th November 2017 | Mr C

"The staff at Lookers Vauxhall Star City were good because they were very welcoming and informative."

13th November 2017 | Mr T

"I'd endorse Lookers Vauxhall Star City because Natalie was a great sales person and the car I bought was fantastic "

13th November 2017 | Miss Nicola Cashin

"I'd recommend Lookers Vauxhall Star City because the service is professional & personal to individual needs"

12th November 2017 | Mrs Susan Stevens

"My experience at Lookers Vauxhall Star City was cracking because have the best sale people and good manager director and nice reception people"

6th November 2017 | Mr Elias Stavrou

"My experience at Lookers Vauxhall Star City could have been better because the condition of the cars was very poor."

6th November 2017 | Mr Brian Attwood

"I would not recommend Lookers Vauxhall Star City because the after sale support wasn't there. There was problem after problem. They caused problems with the finance on my old car and took over 4 weeks to sort this out. I also received the car with mechanical problems that should have been fixed before sale. Wouldn't buy a car from them again. "

6th November 2017 | Miss Paling

"I was pleased with Lookers Vauxhall Star City and would recommend them because the cars are really good, economic, etc."

6th November 2017 | Mr Peter Brennan

"Lookers Vauxhall Star City staff were good because they were very friendly and helpful in helping me buy my first car on finance. Went over and above with information I hadn't even thought off."

1st November 2017 | Mrs Donna Gadsdon

"I'd definitely recommend Lookers Vauxhall Star City because the staff was brillent friendly and very helpful and all the cars where lovely and clean so baby with my new car thank you guys "

1st November 2017 | Miss Helen Jackson

"My experience at Lookers Vauxhall Star City was memorable because the cars were a better price than I'd seen anywhere else."

31st October 2017 | Ms Jones

"Lookers Vauxhall Star City were really helpful and I'd recommend them because they are the most friendliest, helpful and attention to detail with the purchase of my car. "

31st October 2017 | Mrs Harjit Chadha

"Lookers Vauxhall Star City were really helpful and I'd recommend them because they can expect a friendly service and not feel pressured."

26th October 2017 | Mr Dennis Phillips

"I would recommend Lookers Vauxhall Star City to friends and family because of their friendly and helpful attitude,"

25th October 2017 | Mr David Powell

"I'd definitely recommend Lookers Vauxhall Star City because of the friendly no pressure and helpful staff "

25th October 2017 | Mr Garry Smith

"I'd suggest Lookers Vauxhall Star City to a friend because it was our first time there after weeks of looking and found everything we wanted"

25th October 2017 | Mrs B

"Lookers Vauxhall Star City were helpful because they went the extra mile in letting me test the cars full capbility."

23rd October 2017 | Mr Lewis Ashton

"I'd recommend Lookers Vauxhall Star City to a friend because they were fabulous at finding the right vehicle, not over selling, calm friendly and warm service . I would recommend and go back to Peter Neil in the future he was excellent "

22nd October 2017 | Mrs Carolyn Crighton

"I would recommend Lookers Vauxhall Star City to friends and family because they look after you very well ."

21st October 2017 | Mr Peter Ellis

"My experience at Lookers Vauxhall Star City was positive because the price of the car was right and competetive, the service was good, information clear and the worker was friendly and polite."

18th October 2017 | Miss Manuela Oconnor

"The experience at Lookers Vauxhall Star City was good because they have an excellent range of vehicles to choose from and their staff are proffesional and friendly."

18th October 2017 | Mr Ryan Collins

"I'd recommend Lookers Vauxhall Star City to anyone because they are friendly, helpful staff. Not pushy and listen to your needs. "

17th October 2017 | Mrs Irene McCarthy

"Lookers Vauxhall Star City were great because the staff are friendly professional knowledgeable without being too pushy with extras available greeted with a smile which was really quite nice."

16th October 2017 | Mrs Barbara Knowles

"I'd definitely recommend Lookers Vauxhall Star City to friends and family because good offer on old car quick at sorting everything out and a friendly team"

16th October 2017 | Miss Kim Mitchell

"I'd recommend Lookers Vauxhall Star City because plenty of choice, staff are very good and the whole process was very good "

10th October 2017 | Mrs Lesley Brookes

"The experience at Lookers Vauxhall Star City was good because we found the exact car we were looking for at a very good price. Salesman was not pushy and gave us space to view the car. Only gripe was the service book was not stamped and we are still waiting for this to be sorted out."

9th October 2017 | Mr Mark G

"I'd definitely recommend Lookers Vauxhall Star City to friends and family because cars are good and the prices"

9th October 2017 | Mr Thomas Kelly

"My experience at Lookers Vauxhall Star City could have been better because no after sales care about the mis selling of guard x to me "

9th October 2017 | Mr L

"I'd endorse Lookers Vauxhall Star City because from start to finish Peter Neil was very professional, courteous & helpful. He was very knowledgeable, honest & straightforward which is exactly what we wanted."

5th October 2017 | Mrs G

"Lookers Vauxhall Star City staff were good because very professional and knowledgeable and very friendly "

5th October 2017 | Mrs June Cain

"I would not recommend Lookers Vauxhall Star City because I was not made to feel welcome or valued as a customer. Do not offer 6pm appointments if you are unable to provide as good of a service."

4th October 2017 | Mrs Lisa Brown

"The experience at Lookers Vauxhall Star City was good because I got a great car for a good price "

3rd October 2017 | Mr M

"I was pleased with Lookers Vauxhall Star City and would recommend them because helpful staff no hard sale. Completely satisfied with used car bought ."

2nd October 2017 | Mrs Geraldine Power

"My experience at Lookers Vauxhall Star City was cracking because the whole purchasing experience was excellent, the process very smooth and the staff were very helpful and friendly. As mentioned before Peter was excellent."

2nd October 2017 | Mr Hall

"The staff at Lookers Vauxhall Star City were good because nothing to add."

29th September 2017 | Mrs Karen Smith

"I'd recommend Lookers Vauxhall Star City because the service I received at this dealership was fantastic! The member of staff who first took my enquiry over the phone arranged a meeting at the dealership within 20 minutes. I wasnlooked after in very professional and friendly manner and although the car I intially went so view unsuitable, a better alternative was found!"

28th September 2017 | Mr Tom Roberts

"I'd recommend Lookers Vauxhall Star City to a friend because good customer service and knowledge."

28th September 2017 | Mr paul smith

"I'd endorse Lookers Vauxhall Star City because the staff member was very helpful "

27th September 2017 | Miss Gemma Sheard

"The experience at Lookers Vauxhall Star City was fantastic because good customer service very helpful"

25th September 2017 | Mr Keith Johnson

"I had a great experience at Lookers Vauxhall Star City because overall the staff were keen to help "

25th September 2017 | Miss A

"The experience at Lookers Vauxhall Star City was good because from the moment we entered the site we was welcomed my a a fantastic sales man. We was helped with everything start to finish."

24th September 2017 | Mr Christopher Wakeman

"I'd recommend Lookers Vauxhall Star City because the staff were extremely friendly and helpful, the site was clean and organised, and I got a great deal on a great car!"

22nd September 2017 | Mr Adam Ratcliffe

"Lookers Vauxhall Star City were great because it appears to be a friendly place"

20th September 2017 | Mr Trevor Nelson

"I'd suggest Lookers Vauxhall Star City to a friend because they are friendly provide a great service and I will buy from them again x "

19th September 2017 | Mr Naron Litchmore

"My experience at Lookers Vauxhall Star City could have been alot better because I rearranged my day and also lost money because of it, because i was advised that i could of got deal with the specifics i mentioned over the phone, only to go down there wasting an hour and a half in the dealership the the sales manager telling me a deal can’t be done. I specifically said twice over the phone, i dont want to waste my time if my numbers and specifications cant be matched or there abouts and when i get down to vauxhall starcity they say no deal can be done! Well why not just tell me that over the phone?!! I complained after the appointment saying i will get a call back on Monday and its nearly 8pm and still no call! Terrible service and lies from your telesales department. Terrible service and time wasters at your deaership! And the receptionist didn’t make a great impression on me either. Cold greeting and slightly rude as if she didn’t want to deal with me."

18th September 2017 | Mr PHILIP SEDDON

"My experience at Lookers Vauxhall Star City was memorable because staff were polite and had good product knowledge, I believe I got a good deal on the vehicle I purchased."

18th September 2017 | Mr David Jones

"I was happy with the service at Lookers Vauxhall Star City because I came away with a fully paid up deal and an excellent car."

16th September 2017 | Mr Paul Watson

"I had a great experience at Lookers Vauxhall Star City because they knew and listened to what I wanted and new how they can help and no false promises"

15th September 2017 | Mrs Gazala FAYYAZ

"Lookers Vauxhall Star City were helpful because very friendly "

15th September 2017 | Mrs Lisa West

"I'd recommend Lookers Vauxhall Star City to anyone because of their professional yet friendly approach."

14th September 2017 | Mr Chris Leach

"The experience at Lookers Vauxhall Star City was great because they were quick & professional. as I work 7 day weeks everything sorted in 1 day was a real bonus"

13th September 2017 | Mr Alan Whitehouse

"I'd endorse Lookers Vauxhall Star City because the whole experience wasn't pushed. Great communication from start to finish. "

12th September 2017 | Mrs Tracey Hanson

"I was happy with the service at Lookers Vauxhall Star City because good choice of cars friendly and helpful staff pleasure from start to finish"

12th September 2017 | Mr Jamie Charles

"I had a great experience at Lookers Vauxhall Star City because it was cheaper than down south. "

12th September 2017 | Mr Richard Hanney

"I had a great experience at Lookers Vauxhall Star City because Peter Neil our salesman wasn't one of those pushy ones. He was very polite and professional and actually listened to what we wanted and what we were saying. Made the whole experience pleasurable instead of us wanting to hurry up and get away. Other dealers are very pushy and drive you mad with calls and this and that where as Peter had a laid back approach which worked as it got him 2 sales that day!"

12th September 2017 | Miss Victoria Deakin

"I had a great experience at Lookers Vauxhall Star City because i got the service i expect."

12th September 2017 | Mr W

"I'd recommend Lookers Vauxhall Star City because the cars are very well priced and presented. Our salesman Allan was very easy to deal with and not at all pushy. "

11th September 2017 | Mr Mark G

"I had a great experience at Lookers Vauxhall Star City because Tony Hawkins was fantastic from day one to hand over kept in touch and even sent a video of my car..that extra touch meant a lot"

11th September 2017 | Miss Georgina Donnelly

"Lookers Vauxhall Star City staff were good because they listened to what we wanted and then looked for a suitable vehicle "

11th September 2017 | Mr Davinder Singh

"I would recommend Lookers Vauxhall Star City to friends and family because they don't try and get you just to buy something but work with you to buy want you want in a friendly manor. "

11th September 2017 | Mr Trevor Perks

"Lookers Vauxhall Star City were great because they have a wide range of Vauxhall models,, especially the Astra which is my favourite model. They all look in great condition, shiny, clean and new!!"

11th September 2017 | Mr Chris Brown

"I'd recommend Lookers Vauxhall Star City because the customer service was brilliant and they actually listened to you instead of pushing to sell you things you didn't want or could afford."

11th September 2017 | Miss Charlotte Thomas

"I'd suggest Lookers Vauxhall Star City to a friend because I received great service and there are a wide secelction of cars to suit every persons needs."

11th September 2017 | Miss Rachel Maull

"I was pleased with Lookers Vauxhall Star City and would recommend them because Suraj was very helpful, answered all my questions and wasn't pushy or intimidating like other car sales people we've dealt with previously "

8th September 2017 | Miss Stevens

"My experience at Lookers Vauxhall Star City could have been better because. Better benefits to customers were not available. Higher payment options on finance, too long winded process showing me to buy added extras. "

4th September 2017 | Mrs M

"I had a great experience at Lookers Vauxhall Star City because very trustworthy and helpful"

30th August 2017 | Mr Scott Fairfax

"I'd definitely recommend Lookers Vauxhall Star City because staff helpful "

30th August 2017 | Mrs Tracey Hadley

"Lookers Vauxhall Star City were really helpful and I'd recommend them because the car I Brought was of exceptional quality"

29th August 2017 | Mr Andrew Gilson

"Lookers Vauxhall Star City were great because very nice atmosphere everyone friendly "

29th August 2017 | Mr Richard Thorneycroft

"My experience at Lookers Vauxhall Star City was positive because of their great, friendly service, non rushed and answered all questions with great knowledge "

29th August 2017 | Mr Aaron-jay Tyler

"Lookers Vauxhall Star City were really helpful and I'd recommend them because pete neil there salesperson was a true professional and talked us through every step of the way. No hard sell just honest and helpfull advice. "

29th August 2017 | Mrs Clair Walker

"The experience at Lookers Vauxhall Star City was good because i was not hurried at all in choosing one of a few cars which were shown to me. I Was given advice on owning a diesel car or petrol regarding deisel particle filter which i did not know before. Free 5 day insurance was another good idea and gives you chance to shop around for the best insurance deals in the meantime."

29th August 2017 | Mr Phillip H

"Lookers Vauxhall Star City were fantastic because the sales representative was patient and knowledgeable. I did not feel rushed to make a decision and was given additional information when needed. The site is clean and friendly and you feel taken care of. "

29th August 2017 | Miss Julia Francis

Vauxhall Birmingham (Star City)

Vauxhall Birmingham (Star City)
vauxhall

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

168 Vehicles

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93 of Vauxhall Birmingham (Star City) customers who bought a vehicle would recommend them to a friend