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100 reviews of Vauxhall Chester

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Vauxhall Chester

88

Overall satisfaction

88

Would recommend

"I would recommend Lookers Chester Vauxhall to friends and family because .you get all the information you want to get also all the help and advice you want "

8th December 2017 | Mr Robert H

"I was happy with the service at Lookers Chester Vauxhall because of the professional and courteous manner of the sales team"

5th December 2017 | Mr Ian Evans

"I'd recommend Lookers Chester Vauxhall because I am completely satisfied with my purchase"

4th December 2017 | Mr James Hewitt

"The staff at Lookers Chester Vauxhall were good because they ‘ticked all the boxes’ throughout the sales process and delivery "

4th December 2017 | Mr John Howarth

"Lookers Chester Vauxhall were great because took the time to explain everything to me and went away knowing that i bought my car for all the right reasons"

4th December 2017 | Mrs Lesley Owen

"Lookers Chester Vauxhall were helpful because they were true to their word on the offer posted to me. I also feel that the particular salesman looking after me was genuine, not just out to sell any car but to find the right car and the right deal for me. Thank you "

1st December 2017 | Mrs Karen Lee

"I had a great experience at Lookers Chester Vauxhall because they found me the exact model and colour I wanted at a great price."

1st December 2017 | Mr Mark Schumacker

"The experience at Lookers Chester Vauxhall was fantastic because I was in need of a new car due to my 11 year old car failing its MOT. There was a special offer on the Vauxhall Meriva & from my car failing its MOT on Monday, i was driving a brand new car on Thursday with the help of a Finance offer "

30th November 2017 | Mrs Yvonne Griffiths

"My experience at Lookers Chester Vauxhall was memorable because of the care and attention taken by the salesman, Max"

30th November 2017 | Mrs Marlene Robb

"Lookers Chester Vauxhall were great because they were very helpful and good to talk to "

30th November 2017 | Mr Jacob Wrigglesworth

"I was happy with the service at Lookers Chester Vauxhall because it was made so easy and everything was explained clearly the sales person and the finance men know what there talking about and are very experienced"

28th November 2017 | Mr Mark Ellis

"I'd definitely recommend Lookers Chester Vauxhall because Ronan and the team were all really friendly and helpful! :) "

27th November 2017 | Ms Sophie P

"My experience at Lookers Chester Vauxhall was positive because I got the car I want "

27th November 2017 | Mrs Lisa Parker

"Lookers Chester Vauxhall were great because their always helpful polite and help wherever possible to make sure the deal is right for you"

25th November 2017 | Mr Kristian Hall

"The staff at Lookers Chester Vauxhall were good because they were friendly and really knew their stuff!"

24th November 2017 | Miss S

"Lookers Chester Vauxhall were great because they tried to help without being pushy."

24th November 2017 | Mrs Brenda Smith

"I would not recommend Lookers Chester Vauxhall because of the state of the car on getting it home and looking at it , normally with a car from lookers you DONT NEED to check before leaving the garage"

22nd November 2017 | Mr Frank Roberts

"Lookers Chester Vauxhall were fantastic because Max, our salesperson is very dedicated."

21st November 2017 | Mrs Marian Fellows

"My experience at Lookers Chester Vauxhall could have been better if the car I bought didn't come with problems in the engine. I have been back to the garage since buying 3 separate times to resolve the problem. Firstly as the salesman forgot the mats for the car. Secondly to have a spring replaced in the clutch that was faulty, and thirdly as there is a rattle on the engine and the car is very slow moving away and shaking whilst driving. I have now had to leave my car overnight leaving me without transport, a loss of earnings having to take time off work and a waste in fuel travelling to and from the garage which is 20 miles from my home. I have been informed I also do not qualify for a courtesy car as I have had my license for under a year. Keith in servicing is doing his best to help solve this problem. Keith has been a great help so far listening to my needs and wanting to solve this problem. Now awaiting to hear back from the garage for the second time after being told today 'there is nothing wrong with it'. Not a great service so far considering £6000.00 has been spent on a new car. "

16th November 2017 | Mrs Hannah Ruddy

"My experience at Lookers Chester Vauxhall could have been better because if your selling a car make sure it has no problems with it. I haven’t had the car a week yet and it’s been in the garage twice and cost me over £300 to get rectified. This has caused me a lot of stress and time wasted. I am also on nights so my sleep has been affected as I have had to make two different trips to the garage for 5 hours each time when I should be sleeping for my next night shift. When the Ford garage spoke to lookers to explain the problems On the car sold to me , they where told “you don’t have a clue what you are on about” and spoke to with other disrespectful comments and tried belittling the female staff member at Ford. Overall it’s been disgusting and I wouldn’t recommend anyone to go there."

14th November 2017 | Mr Jones

"Lookers Chester Vauxhall were helpful because they were knowledgeable, polite and friendly. There was no hint of the superiority that I have experienced elsewhere. Full marks"

13th November 2017 | Mr Edward Peak

"Lookers Chester Vauxhall were helpful because they gave me excellent service "

13th November 2017 | Mrs Doreen Jackson

"I'd recommend Lookers Chester Vauxhall to anyone because they did what they said. I normally buy ford but had repeated bad experiences and even when I went looking for my latest vehicle to this day 2 months later they still haven’t contacted me. Lookers were helpful, rang me when they said they would and the vehicle at the moment appears better value for money. Therefore lookers got my business"

13th November 2017 | Mr Bryan Fowles

"Lookers Chester Vauxhall were helpful because it was a.fast and easy service."

12th November 2017 | Mr Aaron Ratcliffe

"I'd suggest Lookers Chester Vauxhall to a friend because. Actually for this purchase I am feeling very annoyed that the passenger window will not fully retract and is dangerous because if it is raining and you need to fully retract the window to be abe to see in the mirror to judge when safe to pull away from kerb - you cannot see the mirror - it is obscured by the half retracted window. This has resulted in having to take time off work and hang around for hours waiting for vehicle to be fixed. Got to go back for 3rd time next week to put right faults that should have been spotted before you had almost £10,000 of my father's hard earned money."

10th November 2017 | Mrs Marion Jones

"I'd recommend Lookers Chester Vauxhall to a friend because the staff are very helpful great range of vehicles to buy and I believe they look after their customers for life not just when you'r buying the car :)"

8th November 2017 | Ms Tracy Bessant

"Lookers Chester Vauxhall were really helpful and I'd recommend them because the service and advice buying a vehicle is excellent. "

7th November 2017 |

"The experience at Lookers Chester Vauxhall was great because they were really helpful helping us choose an appropriate car, but also getting the best deal that we could."

7th November 2017 | Mrs K Williams

"The experience at Lookers Chester Vauxhall was fantastic because good customer service"

4th November 2017 | Mr Abdul Awal

"Couldn't even get right name on v5 document."

2nd November 2017 | Miss R

"I'd recommend Lookers Chester Vauxhall to anyone as they have a good choice of vehicles "

30th October 2017 | Mr Gareth Owens

"My experience at Lookers Chester Vauxhall was positive because they were helpful and had what we wanted."

28th October 2017 |

"I'd definitely recommend Lookers Chester Vauxhall because the process was easy and quick "

23rd October 2017 | Mr Arfon Hughes

"The experience at Lookers Chester Vauxhall was fantastic because i had confidence in them and wasnt railroaded into something unsuitable or i didnt want"

23rd October 2017 | Mr Ian Overington

"I'd definitely recommend Lookers Chester Vauxhall because they take good care of you and are not pushy"

19th October 2017 | Mrs S

"My experience at Lookers Chester Vauxhall could have been better by not offering to waver my equity then not do it also when checking the car no damage paper work confirmed it then when picking up the car had damage to the handle on the boot. If I had known I was going to only get 10250 for my car I would of gone to toyota who offered me 10500 but it wasnt made clear. "

17th October 2017 | Mr B

"I had a great experience at Lookers Chester Vauxhall because no pushy sales just helpful approachable staff."

16th October 2017 | Mrs V

"Lookers Chester Vauxhall were helpful because nothing was to much trouble and there aftercare service was excellent "

16th October 2017 | Mr James Law

"Lookers Chester Vauxhall staff were good because they were very friendly and helpful"

16th October 2017 | Ms Catherine Bithell

"Lookers Chester Vauxhall were really helpful and I'd recommend them because they provide a good overall service. Staff have a friendly attitude and are knowledgeable."

16th October 2017 | Mrs Sara Hughes

"My experience at Lookers Chester Vauxhall was memorable because I felt that my every query was answered and the standard of service was great. The used vehicles are of a very high standard too"

8th October 2017 | Mr Graeme Bailey

"I'd recommend Lookers Chester Vauxhall to anyone because it was easy and simple and no pressure on sales "

5th October 2017 | Mr Benjamin Burgess

"The experience at Lookers Chester Vauxhall was great. Werner Hofman found me the Corsa I was wanting. When it arrived at Chester he sent me a video of it with a commentary which was great. The test drive through to completion of the purchase was all fully explained in a very friendly manner. I received an e-mail from Werner a few days later to see how I was getting on with the Corsa, and to say let me know if you have any problems - I am only a phone call away. Werner has made this purchase a joy instead of the hassle and headache I have experienced. A thorough gentleman, Lookers should be proud to have him on their staff. "

3rd October 2017 | Mrs Marguerite Andrews

"The experience at Lookers Chester Vauxhall was good because I felt looked after and comfortable throughout the process. "

2nd October 2017 | Miss Tayla Handforth

"I'd definitely recommend Lookers Chester Vauxhall because of the positive recent experience I had buying my nearly new Corsa in September 2017."

2nd October 2017 | Mr Graham B

"Lookers Chester Vauxhall were really helpful and I'd recommend them because they go the extra mile to make you smile!"

2nd October 2017 |

"The experience at Lookers Chester Vauxhall was fantastic because the salesman I was greeted by (peter Edwards) was very friendly and genuinely happy to help, he made me feel comfortable right away and I had agreed to purchase a car within an hour, he helped me with different types and was running around for me bless him, he was great and just made my experience that much better after having a bad experience at Peugeot."

2nd October 2017 | Miss Kellie Mason

"Lookers Chester Vauxhall were helpful because Peter Edwards went out of his way, even came in early to fit in with my needs. Thank you for going the extra mile."

2nd October 2017 | Mr Ben Cutler

"Tray your customers right and don’t ignore them. Still waiting for my deposit to be refunded 2 weeks later. "

1st October 2017 | Miss Rachel Morrison

"Lookers Chester Vauxhall were great because they really looked after us and did not pressure us into a decision we would not want very good plausible rep"

1st October 2017 | Mr David Harris

"I'd suggest Lookers Chester Vauxhall to a friend because they were not pushy and very helpful.. My only downside is the quality of the tea and coffee from the machine."

28th September 2017 | Mr Nigel Lacey

"I'd recommend Lookers Chester Vauxhall to a friend because you are not pressured into buying a car and you are given all the necessary and relevant advice. "

27th September 2017 | Mr Mark Houghton

"I was happy with the service at Lookers Chester Vauxhall because the service was excellent "

25th September 2017 | Mr Benny Legend

"Lookers Chester Vauxhall staff were good because it was a very professional service and there was no hard sell or tie-ins."

24th September 2017 | Mrs Linden Stewart-Alsop

"I'd recommend Lookers Chester Vauxhall to anyone because it was a satisfactory experience in buying a used car"

23rd September 2017 | Mr John Rathbone

"I would not recommend Lookers Chester Vauxhall because they advertise a different car than you are looking to purchase thus leading to over 100 mile round trip to see the wrong car resulting in lost expenses and a wasted afternoon."

23rd September 2017 | Mr DAVE ROBERTSON

"I was happy with the service at Lookers Chester Vauxhall because no hard sell but always helpful if needed."

22nd September 2017 | Mrs W

"I'd recommend Lookers Chester Vauxhall because we received a great deal on our perfect car and also Werner was a real pleasure to do business with."

21st September 2017 | Mr Scott Smith

"Lookers Chester Vauxhall were great because staff went out of their way to ensure I got the car I wanted very helpful and friendly service received "

18th September 2017 | Mrs Michelle Dennis

"My experience at Lookers Chester Vauxhall could have been better because I was only told it only had one key after my funds were transferred. Even though the salesman had known all week. Also when I eventually got agreement for a new key to be cut they took 3 hours to do a 15 minute job. I took the car in and it spent most of the time parked in the car park. "

17th September 2017 | Mr David Owens

"Lookers Chester Vauxhall staff were good because they helped me into a fantastic new car and done everything I asked for to be done on the car before handing it over to me the staff that dealt with me were fantastic 10/10"

15th September 2017 | Mr David Cox

"I'd endorse Lookers Chester Vauxhall because they are good with you"

14th September 2017 | Mr S

"The experience at Lookers Chester Vauxhall was great because sales people are friendly, listened to our needs and did not try to blind us with unnecessary jargon."

14th September 2017 | Mr Maurice Jones

"The experience at Lookers Chester Vauxhall was good because they are fantastic"

14th September 2017 | Mr Paul Wardle

"Lookers Chester Vauxhall were fantastic because Everyone we dealt with was professional, courteous and extremely helpful, particularly the Salesman Peter Edwards, and the Finance man Paul Wardle who explained everything to us in detail in a clear and concise manner."

13th September 2017 | Mrs S

"I would not recommend Lookers Chester Vauxhall because the initial customer service in finalising the deal we had been offered was poor. The offer was changed and only reinstated when we threatened to walk away from the sale "

4th September 2017 | Mr B

"They provided attentive information from a mature person without a 'heavy pressured sales' technique."

4th September 2017 | Mr C

"I'd recommend Lookers Chester Vauxhall to anyone because I was dealt professional and nothing was to much trouble."

3rd September 2017 | Miss Elaine Dodd

"My experience at Lookers Chester Vauxhall could have been better because I felt my custom wasn't appreciated. The deal offered was wrong, part exchange value poor and I was pressured into buying a model I didn't want"

30th August 2017 | Mr R

"I was pleased with Lookers Chester Vauxhall and would recommend them because AS I have mentioned I only called in to pick car up."

29th August 2017 | Mr Brian Thomson

"I'd suggest Lookers Chester Vauxhall to a friend because nothing to add."

29th August 2017 | Mrs ANGELA WESTON

"I had a great experience at Lookers Chester Vauxhall because I was given a high standard service throughout the process. Despite delays due to the finance company, Peter was understanding and tried his utmost to ensure that I was able to complete the deal. Thank you very much. "

29th August 2017 | Miss Nel Pugh

"I'd recommend Lookers Chester Vauxhall because they have always been helpful and helped me decide about a car "

29th August 2017 | Miss Leona Fitzgeraldfitzgerald

"My experience at Lookers Chester Vauxhall was memorable because I was able to view the car I wanted and the staff were extremely helpful. I didn't feel rushed."

25th August 2017 | Mrs Elizabeth Hodgeson

"I would not recommend Lookers Chester Vauxhall because they sold me a broken car . I may be clouded on my judgement as the car is in for repair now . At this current time I have very little hope I just hope the service team can do the best they possibly can as the car I purchased for my partner is in her eyes not drivable and scary "

25th August 2017 | Mr Anthony Commins

"I had a great experience at Lookers Chester Vauxhall because there was a good variety of choice of vehicles. The approach from staff was friendly and not pushy. I feel I have walked away with what I wanted and not been pushed or unidirectional about what I have purchased. "

24th August 2017 | Mrs Dawn Bayliss

"I'd recommend Lookers Chester Vauxhall because the staff are very informative and they have a good selection of vehicles to view."

24th August 2017 | Mr Gordon Sankey

"I was pleased with Lookers Chester Vauxhall and would recommend them because fantastic service and deal"

22nd August 2017 | Mr Saji George Chelackattu

"I'd recommend Lookers Chester Vauxhall to anyone because the young lad who dealt with me was great "

21st August 2017 | Mrs Karen Bickerton

"Lookers Chester Vauxhall were great because they helped me get a perfect car for my needs and go me on the road in no time "

19th August 2017 | Miss C

"Lookers Chester Vauxhall were helpful because the staff are very friendly and helpful, they went out of their way ro accommodate us. Kept us informed every step of the way. Explained the process in detail. Their aftercare is also excellant."

16th August 2017 | Mr William Gordon

"My experience at Lookers Chester Vauxhall was memorable because the salesperson I dealt with, David Lloyd Williams, was an exemplary young man and a credit to your company. Lookers has an abundance of cars and thanks to David we were able to narrow down our choices until we found the perfect vehicle. I never felt pressured which is a first in this day and age. I left Lookers with a smile on my face and a new car. I know the excellent staff there will be available should I need to call on their services. Grateful thanks."

12th August 2017 | Mrs G

"Lookers Chester Vauxhall were great because it was a fast and very friendly exchange....well happy..."

11th August 2017 | Miss Hon

"Lookers Chester Vauxhall staff were good because they were knowledgeable,friendly,helpful which made the whole family relax"

8th August 2017 | Mr Nicholas Jones

"The experience at Lookers Chester Vauxhall was good because the car was like the salesman said and I think the price was fair for what I had. "

8th August 2017 | Mrs Glenys Lloyd

"Lookers Chester Vauxhall were fantastic because what they promised they delivered "

8th August 2017 | Mr Simon Roberts

"I had a great experience at Lookers Chester Vauxhall because I found the car I wanted and the salesman Werner Hofmann was very helpfull"

8th August 2017 | Mr Paul Quinn

"My experience at Lookers Chester Vauxhall could have been better because needs Better customer service and stop forcing people to buy a car they don't want to and being so dam rude hanging up on telephone calls because you won't come down"

3rd August 2017 | Mr Chris Williams

"I was happy with the service at Lookers Chester Vauxhall because the staff didn't pestered you. You could just look around at your own leisure."

2nd August 2017 | Mr Gareth Jones

"I was pleased with Lookers Chester Vauxhall and would recommend them because the sales person Verner Hoffman was very helpful in finding the correct vehicle for us and was very professional in the way he dealt with us"

31st July 2017 | Mr Anthony Hargreaves

"I'd recommend Lookers Chester Vauxhall to a friend because having had a bad experience with Evans Hallshaw I was a little concerned about visiting another dealership but found looker to be completely professional in there service I would have no hesitation in buying another vehicle from them"

31st July 2017 | Mr James Law

"Lookers Chester Vauxhall were fantastic because Max is a very sincere person. Would only deal with him."

28th July 2017 | Mrs Marian Fellows

"I'd definitely recommend Lookers Chester Vauxhall because of my previous and ongoing experience with them."

28th July 2017 | Mr Kevin McCarth

"I'd recommend Lookers Chester Vauxhall to anyone because the staff there are absolutely brilliant, they explain everything so well and are so welcoming and easy to talk to. The wide variety of Vauxhalls they have there is brillaint for anyone who doesn't no know exactly what they want."

27th July 2017 | Mr Wood

"still looking for a jeep renegade, just looking at the offers available. Put '4' for part-ex and overall deal because he has not been offered them yet. Could improve the fact the salesman took 30mins. "

25th July 2017 | Mr Dave Fawkes

"I'd definitely recommend Lookers Chester Vauxhall because they were professional without being too pushy, knowledgeable of the car and what they didn't know soon found out for me "

25th July 2017 | Mrs C

"I'd recommend Lookers Chester Vauxhall to a friend because I was very satisfied with the overall experience of my dealings there."

23rd July 2017 | Mrs Jane Chesters

"Lookers Chester Vauxhall were great because no one pressured you to buy, all cars & models were explained by salesperson (Tony Jeffries ) so I would recommend Lookers Chester to family & friends."

22nd July 2017 | Mr David Williams

"I was pleased with Lookers Chester Vauxhall and would recommend them because very friendly and helpful and have bought lots of cars from them in the past and not had any problems"

21st July 2017 | Mr Williams

"I'd recommend Lookers Chester Vauxhall to a friend because We were offered a friendly atmosphere with knowledge of what we were looking for and offered lots of drinks which we like, even if we don't want one, as this shows interest in a person. Rob our sales person who we bought our previous car from has a brilliant sense of humour and patience."

21st July 2017 | Mr Gerald Wilford

Vauxhall Chester

Vauxhall ChesterVauxhall Chester
vauxhall

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

117 Vehicles

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88 of Vauxhall Chester customers who bought a vehicle would recommend them to a friend