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100 reviews of Vauxhall Durham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Vauxhall Durham

96

Overall satisfaction

97

Would recommend

"My experience at Bristol Street Vauxhall Durham was positive because without their help I would be house bound along with my wife. After loosing my motorbiity car vauxhall helped me with getting a great used car. And I am very greatfull for everything they have done."

14th December 2017 | Mr James Fitzpatrick

"I'd endorse Bristol Street Vauxhall Durham because Every time I visit Bristol street I am made to feel like one of the family, the manager Shaun is really welcoming, understanding and helpful in every way, and his service team are amazing, Colin, Alison and Diane always make sure I'm comfortable, Nathan who helped me with my purchase really knows his job making the paperwork look so easy, the after care service is fantastic they make sure with follow up calls ensuring that everything is ok after leaving the dealership. I have used Bristol Street Durham for a few years and Vauxhall dealerships prior, but the service I receive from the Durham branch is second to none. I am always happy to visit the Durham dealership regardless of my needs. "

13th December 2017 | Mr Michael McNally

"I was happy with the service at Bristol Street Vauxhall Durham because .they treat you more like a friend"

9th December 2017 | Mr James Corker

"Bristol Street Vauxhall Durham were really helpful and I'd recommend them because Steph went out of her way to provide a friendly, thorough and bespoke service for us."

6th December 2017 | Mr Mark Oliver

"Bristol Street Vauxhall Durham were great because I have very good service from them "

30th November 2017 | Mrs Elisa Wilson

"Bristol Street Vauxhall Durham were fantastic because their customer service is second to none. The salesman, Gary, introduced himself when i was having last car serviced, listened to what i wanted, found what i wanted and made the whole purchasing experience run smoothly, He kept me informed from start to finish and couldnt do enough. i particulary wanted to buy from this garage as the service team are excellent, i have never known such excellent customer service from any garage or organisation i cannot praise them enough, this includes Gary Hann, Colin and Diane on service, the drivers who pick me up for my service and the service team that go out of their way to help. I think anyone would find they are hard pushed to find a better garage "

29th November 2017 | Ms Anita H

"The staff at Bristol Street Vauxhall Durham were good because they were courteous, without being pushy, knew full details about the various cars on sale, and were very efficient at processing the handover of my new car."

24th November 2017 | Mr Francis Robinson

"The experience at Bristol Street Vauxhall Durham was great because the salesman (Nathan) was friendly and honest, he answered all questions and gave honest advice without using sales jargon and I didn't feel pressurised into buying the vehicle, he made the whole experience quick and painless and has followed up on numerous occasions to check that I am completely happy with my purchase "

20th November 2017 | Miss Lisa Burns

"The experience at Bristol Street Vauxhall Durham was fantastic because they took care of me in a friendly yet professional manner, made me feel very comfortable, listened to my needs and offered a perfect solution."

12th November 2017 | Mr James Meek

"The experience at Bristol Street Vauxhall Durham was good because the excellent customer service offered by Nathan Richardson."

12th November 2017 | Mr Richard Guilor

"My experience at Bristol Street Vauxhall Durham was memorable because they went out of their way to supply the nearly new vehicle exactly to the specifications required with the minimum of fuss."

11th November 2017 | Mr David Norman

"The experience at Bristol Street Vauxhall Durham was good because the staff are so helpful in making sure I got the right car for the right price. "

10th November 2017 | Mrs K

"The experience at Bristol Street Vauxhall Durham was fantastic because despite living quite far, communication was good and the Salesperson was very helpful. Staff were very friendly. "

9th November 2017 | Mr P

"My experience at Bristol Street Vauxhall Durham was cracking because Gary Hann did everything he could to help."

9th November 2017 | Mr Field

"The experience at Bristol Street Vauxhall Durham was great because they have great customer service and are very welcoming and couldn't do enough for u "

8th November 2017 | Mr Barry Fenwick

"Bought a car. Want given the second key until I rang up and asked why a car that is 3 years old only has one key. Someone eventually agreed to get me a second key. Today I tried to insure the car however I don't have any proof of ownerahip of this vehicle! Why wasn't I given a green slip? And no one will insure me without proof of ownership as I'm on a telematics scheme. "

8th November 2017 | Mr David R

"I'd recommend Bristol Street Vauxhall Durham because we could not fault the sales team with their help in choosing our new vehicle, nothing was a problem and we would like to thank Haley and Stephanie very much."

7th November 2017 | Mr Anthony Taylor

"I was pleased with Bristol Street Vauxhall Durham and would recommend them because i found it very straight foreward and honest ..they found ideal car and deal for me ."

3rd November 2017 | Mr Brian Patterson

"I'd recommend Bristol Street Vauxhall Durham because they have a fantastic team who know how to look after their customers. Thank you."

2nd November 2017 | Mrs Faith Henderson

"I have purchased six vehicles from my local Bristol Street Motors over 12 years and I have always had great service from the sales team and the service team and I always got a warm friendly welcome whenever I go to the premises."

31st October 2017 | Mr John McAdam

"I was pleased with Bristol Street Vauxhall Durham and would recommend them because the sales people are not pushy and understand and listen to what you want "

25th October 2017 | Mr Ricky Hall

"My experience at Bristol Street Vauxhall Durham could have been better because no after care when I text salesman about it he said book it in for warranty "

23rd October 2017 | Mr Mark Chapman

"Bristol Street Vauxhall Durham were helpful because there was no 'agressive sales technique' at all. The Sales Executive Michael Mountford was a shining example of what all Sales Executives should aspire to be. He was friendly, knowledgeable, informative, helpful and polite and at the same time very professional throughout Both my wife and myself felt very much at ease throughout the whole process. The General Manager Shaun McGill was also very helpful and professional throughout. We are delighted with the car we purchased. All in all we had a very good experience and would not hesitate to recommend Bristol Street Motors to both Family and Friends."

18th October 2017 | Mr George Mattison

"I'd definitely recommend Bristol Street Vauxhall Durham because the salesman was very polite he answered all my questions and he was clear in his explanation .there was a couple of issues with the car but the salesman sorted them out for me there was no problem "

16th October 2017 | Mr Robert Chisholm

"I would recommend Bristol Street Vauxhall Durham to friends and family because the service and dedication to customers is excellent "

16th October 2017 | Mrs Jenna Barrett

"Bristol Street Vauxhall Durham were fantastic because I had great experience and a great salesman. "

16th October 2017 | Miss Helen Willey

"I was happy with the service at Bristol Street Vauxhall Durham because the salesperson I dealt with was very helpful and explained everything clearly, pointed me in the right direction and made my experience perfect"

12th October 2017 | Miss Courtney Borland

"The experience at Bristol Street Vauxhall Durham was great because best service in a long while very pleasant people to "

11th October 2017 | Mrs Pauline Gallagher

"Bristol Street Vauxhall Durham staff were good because they helped me picked and buy my new car. Iv always wanted a Astra! And got one! "

10th October 2017 | Mrs Kate Sawley

"I'd recommend Bristol Street Vauxhall Durham because the service I received was flawless, friendly and professional. I was talked through every query I had in terms that I could understand, and was guided through all finance information to put my mind at rest. "

9th October 2017 | Miss Charlotte Cross

"Bristol Street Vauxhall Durham staff were good because the salesman Micheal I dealt with listened to my needs and between us we got the car I wanted, Micheal didn't pressure me in any way he was very clear polite and friendly all the while being very professional, in the future I will go back to the same Bristol street motors and hopefully Michael will be there, he is an absolute credit to the company."

8th October 2017 | Mrs Mandy Baldwin

"Bristol Street Vauxhall Durham were helpful because I did not know what car to buy until Stephanie Bradley came to my assistance and now I own a very good Vauxhall viva "

8th October 2017 | Mr David Clifford

"I'd recommend Bristol Street Vauxhall Durham to anyone because this is the 3rd car in the family from yourselves ,a great service with reliable cars "

2nd October 2017 | Mr Steven Place

"Bristol Street Vauxhall Durham were fantastic because ,very helpful,friendly and knowledgeable about their products,they were very attentive and went the extra mile with their customer service especially steph"

29th September 2017 | Mr Winter

"I'd recommend Bristol Street Vauxhall Durham because they are easy to deal with"

28th September 2017 | Mr Thomas Widdrington

"I'd endorse Bristol Street Vauxhall Durham because I was completely satisfied with the service and the saleswoman Steph she was great and sorted out all my requests "

25th September 2017 | Mr Charles Patterson

"The staff at Bristol Street Vauxhall Durham were good because they weren't pushy, they helped me make the right decision on a car that was right for me. They gave me time to think things over. There were no surprises as they had explained everything to me, and if I didn't quite understand what had been said they explained again. Nothing was too much trouble. They kept me informed every step of the way on how things were going. A great help from start to finish."

19th September 2017 | Ms Lindsay Richards

"Bristol Street Vauxhall Durham were really helpful and I'd recommend them if you're looking to buy a Vauxhall."

19th September 2017 | Mr Martin Clarke

"My experience at Bristol Street Vauxhall Durham was memorable because the sales person was excellent."

18th September 2017 | Mrs CAROL Robinson

"My experience at Bristol Street Vauxhall Durham was cracking because pleasant , helpful staff"

17th September 2017 | Mr Antony Ashcroft

"The staff at Bristol Street Vauxhall Durham were good because They took time to see to your needs"

14th September 2017 | Mrs Mary Whitworth

"Bristol Street Vauxhall Durham staff were good because it was an easy, hassle free visit. Michael was a first class ambassador for the company. Excellent knowledge, but didn't give the hard sell. A person who genuinely likes his job and wanted us to be happy with the purchase too. I had a couple of queries after I collected the car and he was more than happy to answer the questions and rectify a minor issue with the service department. Fantastic service!"

14th September 2017 | Mrs Tracey D

"Bristol Street Vauxhall Durham staff were good because they are very helpful "

14th September 2017 | Mr Edward Coultas

"The experience at Bristol Street Vauxhall Durham was fantastic because I needed a family car and Nathan Richardson was fantastic from start to finish highly recommended "

14th September 2017 | Mr Daniel Lidster

"Bristol Street Vauxhall Durham staff were good because very helpfull great to talk to when unsure about things overall great place "

13th September 2017 | Mr Tyler Anderson

"I was pleased with Bristol Street Vauxhall Durham and would recommend them because of the excellent service I received. Gary Hann was very approachable, giving thorough advise and got the car sorted for me without delay. "

11th September 2017 | Miss Pearson

"My experience at Bristol Street Vauxhall Durham was cracking because every thing was explained clearly by the salesman and the exchange was very quick and helpfull"

10th September 2017 | Mr Colin henderson

"My experience at Bristol Street Vauxhall Durham was memorable because IT WAS FLAWLESS IN EVERY WAY. "

6th September 2017 | Miss lorna blacklock

"Bristol Street Vauxhall Durham were great because they have a very friendly approach to every thing"

6th September 2017 | Mr David Akers

"My experience at Bristol Street Vauxhall Durham was cracking because a relaxed but proffesional approach"

4th September 2017 | Mr W

"I'd suggest Bristol Street Vauxhall Durham to a friend because, I had a great time, friendly , knowledgeable, and a great choice in cars and a low deposit, and local."

30th August 2017 | Mrs Yvonne Ramshaw

"I'd recommend Bristol Street Vauxhall Durham to anyone because they are very quick and efficient in getting you what you need. They deal with any queries or concerns promptly and make sure you leave with a smile. "

30th August 2017 | Miss Amena Uddin

"The experience at Bristol Street Vauxhall Durham was good because of staff attitude, easy to do business with"

29th August 2017 | Mr Michael George

"My experience at Bristol Street Vauxhall Durham could have been better because since talking to the service manager assurances have been made that our concerns about certain aspects have been addressed "

25th August 2017 | Mrs nikki Kell

"I'd suggest Bristol Street Vauxhall Durham to a friend because the staff are very professional, care about what I say and phone up to check if everything is going OK, even after they found out I was in an unfortunate accident they checked up on me. "

25th August 2017 | Mr Johnson

"Bristol Street Vauxhall Durham were great because Matthew and Shaun were great. Very helpful, polite and professional. I will defiantly come back to this dealership when purchasing my next car. "

23rd August 2017 | Mrs D

"Bristol Street Vauxhall Durham were great because the salesman Gary was highly professional. We travelled a long way to purchase the vehicle so it was vital that the car was exactly as described. Gary ensured that we were made to feel welcome, relaxed and under no pressure. Nothing was too much trouble with excellent communication skills throughout. A very enjoyable buying experience and we left the dealership with a nice feeling of a very satisfactory purchase. Gary is highly efficient and a credit to the Company. "

16th August 2017 | Mrs Karol Travis

"Bristol Street Vauxhall Durham staff were good because they explained everything to me in a way that I understood as I am a first time car buyer. Gary catered to my every need and made me feel completely happy. "

16th August 2017 | Miss Kate Appleton

"Bristol Street Vauxhall Durham were great because everything perfect for me. They were very helpful to me when I phoned to ask for a test drive and I made all the arrangements with Gary. I met him the next day for the test drive and Gary explained all the features of the car and answered all my queries. He was very knowledgeable and courteous. He arranged for me to trade my old car in, and handled all the paperwork. I was very satisfied with the deal. I picked the car up on the Monday, as planned, and it was all ready for me, lovely and clean, all taxed and lots of petrol in the tank. Gary was lovely to deal with and made it all so simple, and took the headache away from me having sort anything out. It all went so smoothly. It was a pleasure dealing with Gary and Bristol Street Vauxhall Durham, and I will certainly be back when I am ready to trade in again. It was an enjoyable experience from start to finish."

15th August 2017 | Mrs karen Allen

"My experience at Bristol Street Vauxhall Durham was perfect they made sure everything ran smoothly "

15th August 2017 | Mrs B

"Bristol Street Vauxhall Durham were really helpful and I'd recommend them because they were very helpful in supporting my choice and guiding me through the process. i drove away in my new car a happy customer."

13th August 2017 | Mrs Hazel Hall

"The experience at Bristol Street Vauxhall Durham was fantastic because , we had no hard sell, we were allowed to take our time over the choice. Michael, who sold us the car couldn't have been more helpful , We are looking forward to dealing with you again"

12th August 2017 | Mr Mark Rafferty

"I'd definitely recommend Bristol Street Vauxhall Durham because they listened to what you want and do their upmost to meet all your requirements.."

12th August 2017 | Mrs Michele Howe

"I had a great experience at Bristol Street Vauxhall Durham because the staff were excellent. My salesperson was Richard Whitmore who could not have been nicer. There was no 'pushiness' and he did everything possible to make the sale as smooth and easy as possible. "

11th August 2017 | Miss M

"The staff at Bristol Street Vauxhall Durham were good because nothing was an issue I dealt with Matthew Sanderson and what a credit to your company he is, friendly polite and took the time to show me round the car and explained everything that I needed to know and never felt rushed"

11th August 2017 | Mrs Erin Leybourne

"The experience at Bristol Street Vauxhall Durham was great because, the staff were very attentive, but not pushy. They helped us purchase a very good car whilst staying within our budget. "

11th August 2017 | Mr Stuart Merrington

"I'd recommend Bristol Street Vauxhall Durham to anyone because of the excellent service given at all times."

7th August 2017 | Mrs Janet Lawrence

"My experience at Bristol Street Vauxhall Durham was memorable because Michael the salesman was amazing from start to finish. He explained everything and he covered so much we barely had any questions. Companies need more staff like that "

27th July 2017 | Mr Craig Ramsay

"I'd definitely recommend Bristol Street Vauxhall Durham to friends and family because customer service from Gary was the best I've ever received in a dealership. He answered all of my stupid questions and fully explained everything along the way. Choice of cars was good too and the employees were happy to discuss different options."

26th July 2017 | Mrs H

"I'd suggest Bristol Street Vauxhall Durham to a friend because the whole experience from start to finish was first class."

25th July 2017 | Mr William Johnson

"My experience at Bristol Street Vauxhall Durham was memorable because I have dealt with Hayley Vout before and she is an absolute diamond to speak to and deal with---totally uncomplicated. Mention must also be made of Richard who was a total gentleman at handover"

3rd July 2017 | Mr David Thomas

"I'd recommend Bristol Street Vauxhall Durham to anyone because you get a brilliant service and very helpful staff "

23rd June 2017 | Mrs Judith Lidster

"I was happy with the service at Bristol Street Vauxhall Durham because the salesperson was professional, friendly and explained everything clearly without pressure selling. The deal was completed swiftly and everything happened in the timescales promised."

22nd June 2017 | Mrs Lisa Wadge

"I was pleased with Bristol Street Vauxhall Durham and would recommend them because I was very happy with the car i purchased and Gary was the salesperson was so nice, professional and i felt comfortable and not stressed with such a big decision when bu"

22nd June 2017 | Mr John Anderson

"I was happy with the service at Bristol Street Vauxhall Durham because I was offered a very good deal and the salesman was not pushy at all. Such a friendly environment.."

15th June 2017 | Miss Georgia Golightly

"I'd recommend Bristol Street Vauxhall Durham to anyone & found the service from Gary Morris second to none & he even came in on his day off. Thanks "

14th June 2017 | Mrs Emma Guthrie

"Bristol Street Vauxhall Durham were great because the sales people kept me informed about the car I was interested in,Gary dealt with me with respect and was friendly and professional throughout, I would also like to praise Richard he kept me informed about the status of the car I was interested in, I didn't realise that both Gary and Richard were keeping me informed how the situation was going with the Mini clubman,as somebody else was interested in the car, so when I rang to reserve it Gary took the deposit, but they both went above and beyond their role to make sure I was kept informed at all stages with the car I purchased, thankyou, Gary and Richard. "

14th June 2017 | Mrs Linda Easby

"I had a great experience at Bristol Street Vauxhall Durham because I got the car i wanted!"

12th June 2017 | Mrs Whytock

"I'd recommend Bristol Street Vauxhall Durham because it's an excellent experience from start to finish. Staff are attentive and tell you what you need they don't push you into buying they offer choice and explanation. Gary Morris was so lovely and we thank him so much for the customer service and help "

11th June 2017 | Mr Christopher Taylor

"I'd recommend Bristol Street Vauxhall Durham to a friend because great staff,cars and deals"

8th June 2017 | Mr John Stobbart

"Bristol Street Vauxhall Durham were fantastic because the whole experience was trouble free Michael went above and beyond so everything smoothly he even waved me off from the show room as I drove away great to my experience with you "

5th June 2017 | Mrs Kathleen Robson

"Bristol Street Vauxhall Durham were really helpful and I'd recommend them because of peace of mind ,and a warranty that works if needed ."

2nd June 2017 | Mr Alan Gray

"I'd endorse Bristol Street Vauxhall Durham because the sales man Richard Whitmore was second to none could not do anuff for use. Explained ever thing in plane English so we understood every last detail of the deal. Great garage, great car and most of all great salesman Richard Whitmore. "

30th May 2017 | Mr Jonathon Almey

"I'd definitely recommend Bristol Street Vauxhall Durham to friends and family because very friendly staff there was no pressure to but and for me the where happy to sort the problems I had with the bumpers."

25th May 2017 | Mr Michael Steel

"There was a problem with the brake system however, it was dealt with promptly and efficiently by all staff levels."

23rd May 2017 | Mr Bennett

"Bristol Street Vauxhall Durham were helpful because The salesman explained everything i needed to know about the car i was purchasing i knew the one i wanted so the salesman went out of his way to find one"

22nd May 2017 | Mrs Rose Moir

"I'd endorse Bristol Street Vauxhall Durham because the tailored everything to meet my needs. The sales person gary was brilliant. "

18th May 2017 | Miss Cassie Young

"I'd endorse Bristol Street Vauxhall Durham because I Love the car good run around 64 plate 14k on the clock can't go wrong good deal on the car best dealership I'd Durham I'd say I'll be recommending it to others because of there high standards vehicles and very professional staff members had a laugh with one there very sound guy I'll be buying my next car from Vauxhall Durham"

16th May 2017 | Mr Jack Preston

"My experience at Bristol Street Vauxhall Durham was positive because the salesman never offended us with the hard sell he listened to me and gave us what we needed"

14th May 2017 | Mr Gordon Gelson

"I would recommend Bristol Street Vauxhall Durham to friends and family because the staff are kind and answer all questions. They try to narrow cars down to fit your price range and any other things, for example age or miles done. Overall a fantastic experience."

11th May 2017 | Miss Kayleigh Carruthers

"My experience at Bristol Street Vauxhall Durham was positive because the service was great and a even better car was found for me!"

6th May 2017 | Miss Claire Hudspeth

"The experience at Bristol Street Vauxhall Durham was good because of the ease of which vehicle was sold no pushiness all questions answered after sales good"

2nd May 2017 | Mr Thomas Dixon

"The experience at Bristol Street Vauxhall Durham was fantastic because Told me everthing needed to know and asked .very helpful and professional .All round good experience "

2nd May 2017 | Mr Adrian Locker

"I'd recommend Bristol Street Vauxhall Durham because there was a good choice of cars and our salesperson throughout, Gary Morris was friendly, knowledgeable and professional, we were offered several extras, and although we took up only one of these there was no hard sell from Gary to try and change our minds, something which we appreciated. Bearing this in mind and providing the choice of cars is as good, then I'm sure we'll do business with Gary and BSM Durham again in the future, highly recommended thanks again."

30th April 2017 | Mr barry h

"My experience at Bristol Street Vauxhall Durham was positive because the sales man acknowledged me when I was only browsing in an inviting way not long after I had purchased the perfect car for my needs. The professionalism and knowledge of the salesman was outstanding I'd certainly recommend this place to friends family "

25th April 2017 | Mr Richard Cooper

"Bristol Street Vauxhall Durham were fantastic because I got the right car for me the staff were very friendly the overall experience was great"

22nd April 2017 | Ms Deborah Healey

"My experience at Bristol Street Vauxhall Durham was memorable because right car, with the right service and at the right price "

18th April 2017 | Mr Philip Powell

"Bristol Street Vauxhall Durham were great because everything was arranged very quickly. We saw the car on Sunday, test drived it on the Wednesday and bought it on the Thursday."

18th April 2017 | Mr b

"The staff at Bristol Street Vauxhall Durham were good because they were so friendly and helpful. I felt relaxed and comfortable throughout the whole experience and that I could rely on the information and service provided. I also appreciated the manager checking everything was OK and it was."

14th April 2017 | Miss B

"The staff at Bristol Street Vauxhall Durham were good because friendly, knowledgeable and Colin in the Service Dept remembers our name."

11th April 2017 | Mr Iain Clifford

Vauxhall Durham

Vauxhall DurhamVauxhall Durham
vauxhall

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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97 of Vauxhall Durham customers who bought a vehicle would recommend them to a friend