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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I was pleased with Vertu Honda Boston and would recommend them because they are always very friendly staff , always happy to help when needed , dan was great from start to finish on all of vists we had with him , we have had a couple of issues that we needed to raise with him since taking the car home and he has been great n very prompt with dealing with it, he even collected our new car to take back in for us which was a great help for me Always been very impressed with Boston Honda and the service we have received "
"Vertu Honda Boston were helpful because they want happy customers and have an inherent desire to get customers back when a new card is required. My husband and I have possessed Honda's since 1984 when we bought our first Accord"
"I'd recommend Vertu Honda Boston to anyone because they listen to your requirements and recommend the vehicle that suits you. Very professional team."
"My experience at Vertu Honda Boston could have been better because of the poor prep of the wheels which all 4 required refurbishment to do this properly they need powder coating as this is not been offered I'm not prepared to skim on a car I spent 26,000 pounds on I will get them done myself locally & the drivers front wheel arch edge that looks I a child has done the touch up. So no would not recommend Boston honda or Doncaster honda. The car will be ok when I fixed the issues I didn't expect to have to check a car that was nearly new bearing in mind how much I spent."
"I'd definitely recommend Vertu Honda Boston to friends and family because this garage go the extra mile to ensure your completely satisfied."
"I'd recommend Vertu Honda Boston to a friend because you get a great service, great deal, sales people cant do enough for you - best experience ever wouldn't go anywhere else!"
"I'd suggest Vertu Honda Boston to a friend because their friendly people "
"Vertu Honda Boston were really helpful and I'd recommend them because they are OK"
"I'd definitely recommend Vertu Honda Boston because Aaron in particular was brilliant and very attentive. He know everything about the cars and what they could offer and didn't have to hesitate when we asked questions or seek advice from a colleague."
"I was pleased with Vertu Honda Boston and would recommend them because very obliging and helpfull."
"The experience at Vertu Honda Boston was great because they made it possible to achieve our new car. They never put pressure on us like other dealerships. They did everything they could to help. I for one will definitely be back when I need to update my car. All the staff are very polite and helpful and made the whole experience a joy. "
"I'd recommend Vertu Honda Boston to anyone because they were professional and friendly - although we purchased a second hand car, we don't believe we were treated any differently than if we'd been buying a brand new one."
"Vertu Honda Boston were great because the staff where very helpful and very polite"
"The experience at Vertu Honda Boston was good because everything was exactly as described so no wasted journeys!"
"I'd definitely recommend Vertu Honda Boston to friends and family because they were very friendly and no pressure selling"
"The experience at Vertu Honda Boston was good because efficient, courteous and friendly "
"Vertu Honda Boston were a great find because the sales team were committed to providing an excellent service"
"Vertu Honda Boston were helpful because we got the deal we wanted eventually"
"The experience at Vertu Honda Boston was fantastic because they continually show courtesy true professionalism and have a good atmosphere at the dealership which in turn makes the purchase of your vehicle a pleasant experience."
"I was pleased with Vertu Honda Boston and would recommend them because they are very professional and their was nothing hidden in the contract , every thing was explained fully"
"My experience at Vertu Honda Boston was positive because the customer care was excellent and very helpful whilst we was looking to purchase a car. "
"The experience at Vertu Honda Boston was fantastic because the salesman Justin Gamage was not pushiest and very helpful consequently we brought a car"
"Vertu Honda Boston staff were good because they cared about me and the produce they were selling."
"Vertu Honda Boston staff were good because I wasn't hassled I got to look round at my pace and then I was approached by Dan who was brilliant, it was like talking to a friend. Dan worked so hard to get the car for me."
"I'd endorse Vertu Honda Boston because Excellent service and Very Helpful Staff "
"My experience at Vertu Honda Boston was memorable because we had very good service and answered any questions we wanted to know.And for me there was no pushiness which makes a big difference to me.Very professional.Thank you..."
"I'd recommend Vertu Honda Boston to anyone because you will be treated personally"
"I would recommend Vertu Honda Boston to friends and family because everyone is so welcoming and friendly they cannot do enough for you, not pushy and just want you to find the right car for you "
"The experience at Vertu Honda Boston was great because we was given time to make the right decision, Aaron at the Boston store was really knowledgeable answered all our questions a great asset to the company"
"Vertu Honda Boston were great, purchased a car online from first telephone inquiry to delivery of the vehicle were brilliant. Highly recommended. "
"The staff at Vertu Honda Boston were excellent because they always make you feel special when you go in whatever the reason, never pushy, always helpful"
"Vertu Honda Boston were great because Tim their salesman obtained the exact car I required from their Newcastle branch and arranged for it to be delivered to me. When I had a small issue with the reversing camera, Tim arranged collection and delivery once sorted out. I had great service from start to finish and am recommending a family member."
"Vertu Honda Boston were really helpful and I'd recommend them because they explained things to me in a business like manner and when I required clarification it was given politely. I had questions about the deal on offer and all of my questions were answered."
"The experience at Vertu Honda Boston was great because and the attention we received from the sales team and parts team was excellent. we would certainly try Vertu Honda again in the future"
"I'd endorse Vertu Honda Boston because they take the time to explain the models available & make sure the customer is happy every step of the process - the after sales care is fabulous too"
"The experience at Vertu Honda Boston was good because they found the vehicle I wanted and were very helpful"
"The staff at Vertu Honda Boston were good because they all care and make a visit a pleasure.I look forward to visiting them again at the first service."
"I would recommend Vertu Honda Boston to friends and family because a great non pushy sales technique,with a very friendly atmosphere and the coffee is always on as well !!"
"I was happy with the service at Vertu Honda Boston because the sales person Dan Bedford made sure every aspect of the sale was explained and clear. He made sure the whole experience was a pleasure, and followed us up with superb after care"
"Vertu Honda Boston were great because all the staff we spoke to or met in person were highly efficient and very friendly."
"I was pleased with Vertu Honda Boston and would recommend them because i have the car I wanted and am happy with my deal."
"The experience at Vertu Honda Boston was great because, they was true to their words, they gave me as much time that i needed to save and Aaron was fantastic through out Every thing :)"
"I'd endorse Vertu Honda Boston because they treated me and my wife with respect and acted on any follow up issues after purchase"
"The experience at Vertu Honda Boston was great because they were very helpful without being pushy and DAN found me my sought after car... "
"I'd recommend Vertu Honda Boston to anyone because the dealership is very friendly and welcoming plus the salesman (Dan) took us both on a good test drive. They have been exceptionally thorough in the hand over and preparation of the vehicle - can't fault them at all!"
"I was pleased with Vertu Honda Boston and would recommend them because all really friendly and cannot do enough for you"
"Vertu Honda Boston were really helpful and I'd recommend them because the who.e team are very friendly and previous experience of the service team has driven my decision to by my 3rd vehicle from Vertu Boston."
"I had a great experience at Vertu Honda Boston because the quality of the experience I received was of the highest standard. Tim Watts was knowledgeable in every aspect of the sale without being 'pushy'. The follow up communication reassured me that any problems would be dealt with. Excellent A+"
"I had a great experience at Vertu Honda Boston because Dan Bedford and the rest of the team were very kind and interested in what my needs were. I was not harassed in any way. Nothing was too much trouble."
"My experience at Vertu Honda Boston was cracking because I liked what I saw"
"Vertu Honda Boston were great because they went to a lot of trouble to find just the right car for me. Made sure I was completely happy. Lots of coffee too."
"Vertu Honda Boston were fantastic because our sales person was very knowledgeable & really seemed to enjoy the job "
"Vertu Honda Boston were great because they had the perfect car for me and all the staff I came into contact with were friendly and helpful. "
"Vertu Honda Boston staff were good because they really do care about all of there customers, nothing is ever to much trouble. "
"I'd recommend Vertu Honda Boston to a friend because quality of the range "
"I'd suggest Vertu Honda Boston to a friend because of the buying experience in general.Cant fault it from start to finish. "
"I'd suggest Vertu Honda Boston to a friend because they give excellent service and appear honest and open with whats on offer."
"Vertu Honda Boston were fantastic because they were very helpful not pushy would certainly recomend them dan made it a very pleasant hand over first class salesman"
"My Wife and I visited Vertu Honda Boston on a 'just looking basis' and were immediately impressed with the warmth and friendliness of the sales staff and their willingness to be of help ii needed. We identified a car which we thought suitable and finally purchased. No pressure given - just help. Our appreciation has to be to Daniel Bedford who thoroughly explained the car and its workings prior to purchase and was there to hand over at collection with a few tips and hints and even took photographs of us collecting which are now in our album. Never in 50 years of car buying have we been so well looked after and felt so comfortable.. This young man has far to go - thank you and good luck Dan. Would like to express our appreciation of John Parrott Service Manager who was very helpful in resolving a small query. Time and helpfulness were not a problem. A mention of Gareth Williams the parts advisor is also justified for his cheerful help. All in all, excellent staff who create a homely environment in which customers feel at ease."
"Vertu Honda Boston staff were good because they answered all my questions and was very helpful."
"I'd definitely recommend Vertu Honda Boston to friends and family because we've had three cars and three very good experiences with all the sales teams and excellent service from the staff there. Dan Bedford was our salesman this time. Thank you Dan!"
"Vertu Honda Boston staff were good because a couple of days after taking ownership i noticed a fault on bodywork and Boston Honda went above and beyond expectation to get problem sorted and keep me happy."
"The experience at Vertu Honda Boston was fantastic because the staff are really helpful and friendly "
"We had a great experience at Vertu Honda Boston because we could see the car in reality and all of our criteria were met. We weren't expecting to test drive, just to see how we fitted the car. We were invited to test drive and were very impressed with the entire experience. Thank you, Estelle."
"I was pleased with Vertu Honda Boston and would recommend them because Julian the salesman was experienced, friendly and excellent. Great service from start to finish."
"I would recommend Vertu Honda Boston to friends and family because the friendliness of the staff ,nothing is too much trouble and they really go that little bit extra to find the car you are looking for.Aaron and Tim were very helpful to us to find what we wanted ,well done to them"
"The staff at Vertu Honda Boston were good because friendly and knowledgeable. Thanks"
"The experience at Vertu Honda Boston was great because the staff are really helpful ,polite & friendly."
"Vertu Honda Boston were great because the experince was very positive from the moment that we walked in. We were dealt with by Business Manager Tim Watts who was very personnable and approached us soon after walking onto the forecourt. After establishing that the cars availbale on the forecourt were not what we were looking for, we discussed the specification of the car we required and Tim suggested searching other dealerships to try and identify a car. This was done successfully and a car was identified. Tim did everything possible to secure the vehicle and get it delivered to Boston from Derby. Whilst negotiating the specification, the process, the paperwork and the finances from initially entering the dealership to driving off in my new car, I did not feel pressured or uncomfortable at any point, as I have done in other dealerships ( including Honda). I felt that our custom was valued and that every effort was being made to meet my expectations and requirements. Tim kept me informed about the process, was honest in his communication about the car and talked through everything that we needed to know both in terms of the paperwork and in terms of sitting in the car and going through how things worked. Having purchased the car I felt, at the time, and still do feel, completely satisfied that we have bought the right car at the right price. I trusted Tim throughout the process and found him to be very reliable and very customer-focused. Having now owned the vehicle for approx one month I feel that I could contact Boston Honda and Tim anytime should I have any queries. Thank you for a positive buying experience. "
"I was pleased with Vertu Honda Boston and would recommend them because I was helped to change my vehicle by a young salesman, Justin Gamage, who was very helpful and went to great lengths to guide me through the process, and senior management were also on hand to ensure everything went smoothly. "
"I'd endorse Vertu Honda Boston because of their great customer care and service. "
"Vertu Honda Boston were really helpful and I'd recommend them because Estelle,Matt and Tim to name a few provide a 1st rate friendly service -nothing is too much bother. I have been going back to them every time I need to change my car since 2003 and every time it's been a Jazz."
"The staff at Vertu Honda Boston were good because they are always polite and friendly"
"I'd definitely recommend Vertu Honda Boston to friends and family because the choice of vehicle was excellent and the service (both leading to the sale, during the handover and post sale) were excellent. Everything you want from a dealership when purchasing a vehicle."
"Vertu Honda Boston were great because of the first class service all round"
"I'd suggest Vertu Honda Boston to a friend because i feel that it is a very personal service all the staff are very friendly and helpful"
"Vertu Honda Boston were fantastic because they explained all my questions and made sure I was comfortable with how the car worked before I left their showroom. "
"I'd recommend Vertu Honda Boston to anyone because they had a car and deal suitable for my needs"
"I'd recommend Vertu Honda Boston to anyone because they have a good selection of models and friendly staff "
"I'd recommend Vertu Honda Boston to a friend because on the whole we have had a very good relationship with Honda. We have purchased 3 cars ourselves a family member has bought 2 and a friend 1. Our first car was a type R 06 limited edition. We just hated being messed about and fobbed off with the 10 plate SI."
"I'd suggest Vertu Honda Boston to a friend because I wasn't pressurised into making decisions - given time to think things though over a cup of tea and biscuits."
"Vertu Honda Boston were great because the staff at this branch are very helpful friendly and patient. They consider the client's needs, do not apply any pressure to push a product or a sale, but give all the information needed to make a decision. Waiting facilities and refreshment area is great (super hot chocolate from the machine)!"
"I'd endorse Vertu Honda Boston because their sales people were great and the car that I have purchased is fantastic :)"
"Vertu Honda Boston were really helpful and I'd recommend them because they fit the vehicle to your needs. They listen to the customer before trying to sell them the vehicle, so you can be assured that you get the car that best suits. The atmosphere is friendly & professional & everyone at Vertu Honda Boston treats the customer as a VIP from the moment they arrive."
"Vertu Honda Boston were fantastic because they are very helpful and friendly, found me just what I wanted and everything was nice and easy. "
"I'd suggest Vertu Honda Boston to a friend because their customer service is exemplary (I have made here a direct comparison with BMW and VW dealerships which were lacking in a number of key areas). Honda staff are friendly, professional and knowledgeable and go the extra mile to make the customer happy. There is a good selection of used and new cars and they are always happy to explain the technicalities and offer a test drive. After-purchase general care and prompting for servicing and MOT's is excellent. I can find no fault with the Boston dealership although I am very "picky".."
"I'd suggest Vertu Honda Boston to a friend because they are very helpful and always went beyond to get what was needed or more information. My sales guy Dan was a gent."
"Vertu Honda Boston were really helpful and I'd recommend them because they are all polite and well mannered, incredibly informed about the products they offer and do not adopt the pushy sales technique on finance which is so common nowadays. They listened to our needs and budget and handled our business accordingly. Leaving themselves with a sale and us as proud new owners of a new Civic Type R GT."
"Vertu Honda Boston were great because the staff were brilliant, really helpful and kind. Answered all questions, weren't forcing a deal through, they took their time with us and we really enjoyed it "
"From the first phone call right through to driving it away it was 5*. Tim Watts responded to my every question, gave me suitable options to choose from and made sure that everything we had agreed came to fruition. It was absolutely painless and when we arrived on the day (having dealt over the phone subject to viewing) the car was cleaned, out front of the dealership in the sunshine and ready to go! Tim was sadly away on the only day we could attend for handover but when I phoned in the morning to confirm we were on our way the brand manager (Matt?) answered and knew my name and who I was before I even said it, he told me how to ask for upon arrival and assured me that everything was in place...right then I knew we were in safe hands with the team at Boston. Toby and Estelle took great care of us upon arrival and I have to say all members of the dealership were very welcoming, chatty and even went as far as entertaining our 2 very bored little tikes. I was having a conversation with a team member in the car park whilst emptying my px, he was just walking past and engaged in conversation about my new car and sadly I didn't catch his name but it felt great that absolutely everybody was interested in me as a customer and interested in ensuring my experience was a positive one. It really is the small details that make the big (and lasting) impressions! As my wife and I drove away she commented on how at ease she felt in the dealership and I tell you she hates car dealerships!!!...I've previously had 8 years in the motor trade and she didn't even like the dealerships I worked at, so Boston I salute you. It goes to prove that sadly people have bad experiences elsewhere and carry that expectation with them until at some point they visit somewhere like Honda Boston and they realise not all dealerships are the same! Sales Managers bang on about it all the time that 'people buy from people' and it's true! If I'd have wandered in off the street I would have felt like I needed to find a car from this dealership because this is where I want to be looked after and that's 80% of the sale in the bag. One tiny hiccup with the ashtray lid not shutting on handover (sods law) but I was assured I would be contacted by Mansfield branch to arrange rectification and do you know what...by 9am the next morning, before I even remembered myself I received a call from Kappa who knew every detail and just needed to know when I could make it in. Do you know how many times you usually have to chase these things up....outstanding! The work has now been completed to my satisfaction. I've already raved all over Facebook about how great Boston have been and a special thanks to Tim who worked extremely hard for me and made absolutely every effort to make sure everything ran ok in his absence and I know this because it all ran like a dream. I don't think there is anything more you need to know or anything more a could say...10 stars!!!"
"I'd recommend Vertu Honda Boston because from picking up the phone to Dan Bedford to picking up the keys to my vehicle everything ran smoothly , everything was clearly, accurately and, above all, honestly described ,that it was easy to forget that I was buying a 9 year old car from my home, some 135 miles away from the garage! When collecting my car Dan insisted on being taxi for my son, my puppy , Hielde, and I, thereby avoiding a soaking from very heavy rain. The car had been prepared to perfection- a 9 year old Honda Jazz looked a mere 9 months of age! All the staff at the garage were so pleasant and obliging that I felt confident that the effort of going toVertu Honda, Boston was tije well spent. Since my purchase Dan has phoned to check that all is well with the Jazz and he has answered subsequent enquiries with an enthusiasm and thoughtfulness rarely associated with after sales of any kind. The company and staff deserve to do well , you will not find a better team with whom to do business!"
"Vertu Honda Boston were fantastic because of the good overall service."
"I'd recommend Vertu Honda Boston because I have found their attention to customer requirements and after sales service excellent."
"The staff at Vertu Honda Boston were good because they were able to meet my needs, they helped me to choose a car I wanted, they were very kind, supportive."
"My experience at Vertu Honda Boston was memorable because estelle really made me feel welcome she was brilliant explaining everything to me I feel I could go back and ask her anything."
"Vertu Honda Boston were great because the way they delt with all the needs , not a typical pushy sales team they are very relaxed with the customers which put you at ease and the after sales contact i can only say ive had one other dealership do the same and that was Lexus. please keep up your great work great customer care Thanks."
"I'd suggest Vertu Honda Boston to a friend because the service is second to none, everyone is friendly especially Dan."
"Vertu Honda Boston staff were good because very friendly and helpful "
"My experience at Vertu Honda Boston was brilliant because they went out of their way to help me when buying my MX-5. I was very pleased with the whole experience."
"Vertu Honda Boston were great because they are always helpful"