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100 reviews of Vertu Honda Newcastle

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Vertu Honda Newcastle

96

Overall satisfaction

99

Would recommend

"Vertu Honda Newcastle were fantastic because they made the whole process so easy. I got a great car at a great price. Thanks to both Dan and Adam for an excellent buying experience."

14th December 2017 | Mr Lees

"The experience at Vertu Honda Newcastle was great because it was a very personal, friendly service. No sales pressure and staff listened to what I wanted and what budget I had to stick to"

8th December 2017 | Ms Karen Soulsby

"I'd suggest Vertu Honda Newcastle to a friend because the Honda brand is very reliable and customer care is beyond compare."

6th December 2017 | Mr Ron Brydon

"I'd endorse Vertu Honda Newcastle because Sam the sales lady put me at my ease. She was very patient and took time with me. I never felt pushed into anything I did not really want and I never felt ripped off. I was very surprised at how hassle free the whole process was. I thought the unveiling ceremony and the official photograph a nice touch."

4th December 2017 | Mr John Beedle

"I'd recommend Vertu Honda Newcastle because really helpful friendly staff, helped me find the car I needed. When unsure of the drive of the car they told me a different way to drive it. "

29th November 2017 | Miss S

"I had a great experience at Vertu Honda Newcastle because: The car was as close to perfect as you could ever hope for. Sean was an excellent sales rep. Adam had an excellent offer and was very accommodating. After sales were extremely helpful and always happy to help, and took the time to explain and chat with me about everything they were doing. "

22nd November 2017 | Mr Ramsey

"My experience at Vertu Honda Newcastle was positive because as a family we have now had 5 vehicle from Honda (Newcastle and Durham), and to date have had no issues from either sales, servicing or aftercare. I did look at other makes and dealerships, but the previous experience of dealing with Honda was a key factor in my decision to purchase the car from them."

22nd November 2017 | Mr Neil Dawson

"The experience at Vertu Honda Newcastle was good because all criteria was met, they were extremely helpful in all aspect of inquiry’s & dealings of my vehicle "

16th November 2017 | Miss Chloe Nailen

"I'd recommend Vertu Honda Newcastle because you get s quality service and excellent customer experience "

16th November 2017 | Mr Ken Rose

"I'd recommend Vertu Honda Newcastle to a friend because fantastic reliable cars and excellent customer care and after care , I felt looked after every step of the way by jonny sibbet and the team "

15th November 2017 | Mrs Tracey Voase

"I had lost my husband 5 months previously, Danny the sales rep was so kind! My daughter explained that I had a large car to trade as we had a touring caravan, Danny was so thoughtful in helping me choose the right car for my needs, THANK YOU."

14th November 2017 | Mrs Jennifer Chatton

"Vertu Honda Newcastle were really helpful and I'd recommend them because the entire car purchase was seamless. Despite the distance to the dealers from my home town, there were no problems and it was a very positive experience. The salesman, John Walker was extremely helpful and professional, always easy to contact and kept in touch, whilst never being ‘pushy’ !"

9th November 2017 | Mrs Melanie Morrish

"I'd suggest Vertu Honda Newcastle to a friend because the car is very good and staff are very helpful"

9th November 2017 | Mr E

"Vertu Honda Newcastle were great because they were helpful during our first visit and were not intrusive or pushy when we left and were very helpful when we called to arrange a test drive, this made it a very good experience, especially for my wife who gets very bored very easily looking at cars."

8th November 2017 | Mr Robert Scott

"I would recommend Vertu Honda Newcastle to friends and family because the service was second to none and I felt under no pressure to buy. There was also a very competitive finance package which was very hard to beat which made purchasing very affordable."

6th November 2017 | Mr Craig Turnbull

"I'd recommend Vertu Honda Newcastle to anyone because it was so easy stress free fun experience "

3rd November 2017 | Mr Lee Modral

"Vertu Honda Newcastle were really helpful and I'd recommend them because they know their job."

31st October 2017 | Mr Michael Scott

"I'd endorse Vertu Honda Newcastle because the total buying experience and professional attitude of the staff plus the vehicles were pristine "

31st October 2017 | Mr Ronald Davison

"I'd definitely recommend Vertu Honda Newcastle to friends and family, because of the attitude of each member of staff, especially Samantha Fraser, the salesperson I dealt with."

31st October 2017 | Mr Malcolm White

"I'd endorse Vertu Honda Newcastle because they were very professional and friendly at the same time and made everything simple and straight forward."

27th October 2017 | Mr Lister

"I would recommend Vertu Honda Newcastle to friends and family because from the moment I walked in they welcomed me and made me feel like a valued customer and went above and beyond to help me get the car I wanted. After a terrible experience with a different car dealer I had given up hope of anyone helping me but vertu honda showed me they aren't all the same. It was such a relief finally dealing with professionals and driving away in the car I so badly wanted!"

25th October 2017 | Miss Graham

"The experience at Vertu Honda Newcastle was fantastic because great customer service from John. Good length of test drive. Good deal on part exchange."

23rd October 2017 | Ms Emma Jones

"The experience at Vertu Honda Newcastle was good because of great customer service by Sean Barclay"

16th October 2017 | Miss Stephanie Smith

"Vertu Honda Newcastle were helpful because they delivered exactly what they claimed they would."

16th October 2017 | Mr Michael Spencer

"I'd definitely recommend Vertu Honda Newcastle to friends and family because THEY were professional and friendly in all departments."

14th October 2017 | Mr John Simmons

"My experience at Vertu Honda Newcastle was positive because the sales team were extremely helpful and polite and did not waste my time with unnecessary information."

13th October 2017 | Mr Gribbin

"The experience at Vertu Honda Newcastle was fantastic because it fulfilled my needs."

12th October 2017 | Mr Bob Whitson

"My experience at Vertu Honda Newcastle was positive because I have bought from them before and every Honda dealership in Newcastle for 30 years. I would never buy anything but Honda, even if I did it privately. The service section and sales team are always efficient, friendly and everythings a seam free process. I highly recommend Vertu and the Honda brand to friends and colleagues, no need to recommend to family as we all drive Honda's !!! Well done to everyone. "

9th October 2017 | Mrs Glenys Cato

"Vertu Honda Newcastle was fantastic because they gave the product I desired."

9th October 2017 | Miss Madalina Drumea

"I'd recommend Vertu Honda Newcastle to anyone because they offered us a highly personalised service. We were not easy customers and it took several attempts over a week or so before we were happy to proceed. The initial finance deal was not to our liking either, once we had had the opportunity to evaluate it for our circumstances, and Adam and Jonny were able to come back to us on their own initiative with a revised package, knowing that the car suited our needs perfectly"

7th October 2017 | Mr Adrian Brown

"I'd recommend Vertu Honda Newcastle because we didn't feel pressed into our decision in any way which was very important to us."

6th October 2017 | Mr Lane

"The experience at Vertu Honda Newcastle was great because free drinks and teddy for girls"

5th October 2017 | Mr Anthony Reid

"Vertu Honda Newcastle were great because, Being a salesperson I understand that the salesmen have targets to meet. However I told Sean Barclay straight away that I didn't want a hard sell as I knew exactly what I wanted. He respected my wishes and although he did tell me about the extras he didn't pressurise me or make me feel uncomfortable. He was very professional and went beyond my expectations to help me with the purchase. Thank you Sean and I look forward to seeing you in the future. "

2nd October 2017 | Ms Debbie Crowther

"Got the car I wanted for a great price Friendly and helpful staff "

1st October 2017 | Mr David Snell

"I'd suggest Vertu Honda Newcastle to a friend because I found the representative who I dealt with was most helpful throughout."

28th September 2017 | Mr Malcolm Savage

"Vertu Honda Newcastle were great because Ryan was professional, knowledgeable and confident, a real pleasure to do business with him"

27th September 2017 | Mr Robert Widnell

"After 2 separate amicable negotiations, our family has swapped 2 Qashqai for 2 Honda. Thanks to Jonny, Ryan, Adam, Mike & Mr B at Newcastle Honda."

27th September 2017 | Eric McKay

"I'd recommend Vertu Honda Newcastle to anyone because its so easy and comfortable dealing with them "

26th September 2017 | Mr John Macdonald

"The experience at Vertu Honda Newcastle was great because John who sold me the car seemed a genuine guy. He was friendly and helpful and put no pressure on. It felt like a bit of an event when we went to collect the car."

22nd September 2017 | Mr Mike Jones

"The staff at Vertu Honda Newcastle were good because they were quick to establish what I was looking for, were personable and friendly and made the process very simple."

22nd September 2017 | Mrs Philippa Rose

"I'd recommend Vertu Honda Newcastle to a friend because The staff are really helpful and not overwhelming. They are just there when you need them. "

22nd September 2017 | Mr Alan Watson

"I'd recommend Vertu Honda Newcastle because helpful, knowledgeable staff who aren't pushy and offered a good price."

16th September 2017 | Mrs Burgin

"I'd endorse Vertu Honda Newcastle because the staff are very focused on their duty to make sure the experience of customers is first class!"

15th September 2017 | Mrs Sheila Margaret Middleton

"I'd recommend Vertu Honda Newcastle because my last car was from vertu,and service I got from the Newcastle vertu was 2nd to none,and that's why I went back again.all staff very friendly, especially sales adam and john very nice and able answer any questions put to them ,thankyou vertu honda "

14th September 2017 | Mrs Kathleen Sotheran

"Vertu Honda Newcastle staff were good because they were,nt pushy in any way,like a lot of garages are. They were very open and good listeners given lots of options on all fronts. "

14th September 2017 | Mr Colin S

"My experience at Vertu Honda Newcastle was very good."

14th September 2017 | Mr Peter Scott

"Vertu Honda Newcastle were great because the service is personal and obliging. "

11th September 2017 | Miss Alison Heywood-Hill

"The experience at Vertu Honda Newcastle was great because we close the deal with the discount "

9th September 2017 | Mrs Iwona Karczmarczuk

"Vertu Honda Newcastle were helpful because they have friendly staff, a good range of vehicles and a great service team "

8th September 2017 | Mrs Tracey Gair

"Vertu Honda Newcastle were really helpful and I'd recommend them because easy to deal with"

6th September 2017 | Mr George Wilkinson

"The staff at Vertu Honda Newcastle were good because they weren't too pushy and were keen to find us the right car."

5th September 2017 | Mr Christopher Jones

"My experience at Vertu Honda Newcastle was excellent, from reception greeting to driving the new car away. All staff we met were courteous, friendly, pleasant natured and professional. I hate shopping but the purchase of our new vehicle was one of the more pleasurable experiences. Thank you Dan and all the staff. Steve B. Gosforth "

5th September 2017 | Mr Stephen Biskupek

"Vertu Honda Newcastle were great because they were attentive and answered all questions "

1st September 2017 | Mr James Hopps

"I was pleased with Vertu Honda Newcastle and would recommend them because I was made to feel welcome without any hard sales pressure"

1st September 2017 | Mr David Lambert

"Vertu Honda Newcastle were really helpful and I'd recommend them because they and their staff are excellent"

1st September 2017 | Mr Benjamin Hogg

"The experience at Vertu Honda Newcastle was fantastic because the sales person Dan was very knowledgeable about the product and the features each model carried."

29th August 2017 | Mr Ferguson

"I had a great experience at Vertu Honda Newcastle because I was. Picked up from the station. There was no heavy sale pitch"

21st August 2017 | Mr Paul Atkinson

"The experience at Vertu Honda Newcastle was fantastic because staff were friendly and helpful and took a great deal of trouble to make sure we were completely happy with the car we chose. There was no hard sell and this made us feel confident that our best interests were being catered to."

17th August 2017 | Mrs Alison Miller

"I'd definitely recommend Vertu Honda Newcastle to friends and family because their staff are excellent, extremely knowledgeable, friendly, and clearly enthusiastic about their work. Add on great deals for the cars and you have a winning combination."

17th August 2017 | Mr Michael King

"I'd recommend Vertu Honda Newcastle to anyone because the service is second to none, the car is also great! "

15th August 2017 | Mrs Alice Clark

"Very professional and courteous."

14th August 2017 | Mr Alan Bell

"The experience at Vertu Honda Newcastle was great because your salesperson Jonny Sibbet was excellent, he really knows his job and obviously enjoys it."

12th August 2017 | Mr Mcerlane

"I'd definitely recommend Vertu Honda Newcastle because the saleman was fantastic the atmosphere was brilliant well done"

11th August 2017 | Mr Frank Nixon

"My experience at Vertu Honda Newcastle was memorable because they went out their way to meet all my needs and found me the perfect car "

8th August 2017 | Mr Angus Budden

"Vertu Honda Newcastle were really helpful and I'd recommend them because I was very satisfied with all aspects of the sale"

7th August 2017 | Mr William Swaddle

"I'd definitely recommend Vertu Honda Newcastle because the staff were very helpful and professional. My overall experience was great. "

7th August 2017 | Dr debapratim Sarkar

"I had a great experience at Vertu Honda Newcastle because of the excellent service and attention received from the Sean Barclay and Adam Brown. I have been a customer for over 15 years - Vertu Honda is the first and only place I go for a new car and have no intention of going anywhere else!"

4th August 2017 | Mr Colin Hall

"My experience at Vertu Honda Newcastle could have been better because the two cars I have bought from there have been delayed (week and a half - 4 weeks respectively). Many errors have occurred when vehicles have been prepared including; vinyl stickers promoting Vertu Honda taking layers of paint off, petrol being put in a diesel car, wrong colour car being delivered, transport vehicles breaking down. I can't fault the customer service but the troubles we have encountered have been very frustrating."

3rd August 2017 | Mr Ryan Longstaff

"Vertu Honda Newcastle were great because the sales team were very friendly and fully informed me of everything I needed to know. They looked after the well being of me and not the company to make any significant profits and sorted my finance out for me which was an added bonus :)"

1st August 2017 | Mr Neil Burke

"I'd suggest Vertu Honda Newcastle to a friend because every member of staff I met, from reception to sales, service and management were all helpful, courteous and very professional."

31st July 2017 | Mr Bell

"Vertu Honda Newcastle were great because of the various car on sale including the second hand range and the help of the sales team."

31st July 2017 | Mr Miller

"The experience at Vertu Honda Newcastle was good because my whole experience from begging to end was so professional, John Walker was so easy to talk to and his caring manner and professionalism was second to none, the whole team made buying my first car so special, even the after care of phone calls have been a pleasure, "

30th July 2017 | Mrs Margaret Harrison

"Vertu Honda Newcastle staff were good because there was no pressure to buy at all. Excellent customer service by Dan Charlton. "

30th July 2017 | Mrs Susan Stephenson

"I'd endorse Vertu Honda Newcastle because the salesman, Sean, was very helpful and friendly without being pushy at all. Everything that he said would be done to the car ready for collection was done. I hope the servicing department are as good."

28th July 2017 | Mr Goodrick

"The experience at Vertu Honda Newcastle was good because the salesman was so helpful. He brought me an automatic car to view, drove me in it, and then brought the car I wanted all the way from Stockton. As I was unable to drive to the show room he delivered my new Jazz to my home. He was courteous, thoughtful (even tuned the radio to my preferred stations without being asked), and nothing was too much trouble. So, many thanks to John Walker"

28th July 2017 | Mrs April Jackson

"I'd recommend Vertu Honda Newcastle to anyone because a good choice of cars to pick from , and a enjoyable buying process "

21st July 2017 | Mr Andy Reid

"The experience at Vertu Honda Newcastle was good because we were not pressured into a purchase. The salesperson was keen to help me make the right choice that was most suitable for my needs."

14th July 2017 | Mrs Christine Wilson

"Andy at Vertu Honda was fantastic! He took time to explain options and get the feel for not only what I needed, but also what I WANTED in a car. No stinting on test drives here! Wonderful experience! Everyone was so friendly! "

11th July 2017 | Mrs Alexandra Hooper

"Vertu Honda Newcastle were really helpful and I'd recommend them because they were all lovely people and made buying my car a very joyful and memorable experience that I will never forget"

22nd June 2017 | Miss H

"I'd recommend Vertu Honda Newcastle to a friend because great service"

20th June 2017 | Mr M

"I would recommend Vertu Honda Newcastle to friends and family because the staffs are very friendly and supportive."

16th June 2017 | Dr Rashmi Kuttysankaran

"The experience at Vertu Honda Newcastle was good because of the excelent service given by John Walker"

16th June 2017 | Mr Raymond Hoult

"Vertu Honda Newcastle were really helpful and I'd recommend them because very professional and friendly."

13th June 2017 | Mr Frankie Pearson

"I'd suggest Vertu Honda Newcastle to a friend because The service I received and the friendliness of the staff were excellent totally professional in all aspects very happy I bought my car there."

13th June 2017 | Mr Kenneth Scott

"My experience at Vertu Honda Newcastle was cracking because except for the one add on sold which was misleading and they missed out the fuse of the cigarette lighter for which I had to go back. It was good a bit rushed but it was good."

13th June 2017 | Mr Parmeshwar Sharma

"I have been happy with a quick response to problems in the past and with servicing."

12th June 2017 | Mrs C

"Vertu Honda Newcastle provided an excellent purchase experience. The people with whom I had contact were all friendly and extremely helpful. It was a pity that the showroom was undergoing major refurbishment at the time of my visits, but this did not have a major impact on my impression of the dealership. I was pleased to meet several people who have worked there for many years and are clearly committed to Honda. "

7th June 2017 | Mr Derek A

"My experience at Vertu Honda Newcastle was memorable because I had time and got the car that was right"

6th June 2017 | Dr Jennifer Townshend

"Vertu Honda Newcastle were fantastic because they have always come up with a deal that suits me and I feel a valued customer."

2nd June 2017 | Mr Stephenson

"I had a great experience at Vertu Honda Newcastle because they give me a good service, deal and very professional . Thanks Danny who sold me the car. Danny was caring and patient with my dad who has form of Parkinsons. I was ONLY looking around for best deals :) "

29th May 2017 | Mrs Maria Rodrigues - Hancock

"My experience at Vertu Honda Newcastle was cracking because from the onset to the end both my wife and myself were treated with the greatest of respect and showed friendship and courtesy during the purchase our new car.There was no hurry and the whole experience was pleasurable. The salesman John Walker went the extra mile with us making us feel relaxed and no hard sale he even brought the car to our house just to see if it would fit in our garage before we bought it thankfully it did. A big thank you to all the staff"

26th May 2017 | Mr Edward Reay

"I'd endorse Vertu Honda Newcastle because of the very experienced sales representative with a professional manner and friendliness. To be trusted in dealing with purchase"

23rd May 2017 | Mrs Katherine Higgins

"The experience at Vertu Honda Newcastle was great because I was paid excellent attention, I wasn't hurried into making a decision. The test drive was long enough for me to feel comfortable in the car. The sales person Sean was very easy to talk too never pushy he was a very nice person. "

22nd May 2017 | Mrs Sandra P

"The experience at Vertu Honda Newcastle was fantastic because the process of buying was professional, personal and the staff involved were attentive to our needs before, during and after the purchase. We couldn't have asked for more - well done for such good service."

18th May 2017 | Mr Terence Oneill

"The staff at Vertu Honda Newcastle were good because of the way we were look after and not pressure in to buying somthing we did not want."

17th May 2017 | Mr Neil Harrison

"Vertu Honda Newcastle staff were good because sales person Johnny went out of his way to help."

15th May 2017 | Mrs Mandy Pannu

"Vertu Honda Newcastle were great because friendly, informative staff with vehicles sensibly priced."

15th May 2017 | Mr Ian Coates

"Vertu Honda Newcastle staff were good because : The staff I dealt with (Danny,Chad, and Ryan)could not have been more helpful. They were friendly, cheerful and promptly dealt with any queries from myself"

13th May 2017 | Mr Geoff Brown

"I'd definitely recommend Vertu Honda Newcastle to friends and family because the salesman was first class with everything he did and made me feel so special I let all my friends and family know how good vertu Honda are "

13th May 2017 | Mr George alan Rocks

"I'd suggest Vertu Honda Newcastle to a friend because of a very professional service by all the members of staff"

12th May 2017 | Mr Shaun Stephenson

Vertu Honda Newcastle

Vertu Honda NewcastleVertu Honda Newcastle
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Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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99 of Vertu Honda Newcastle customers who bought a vehicle would recommend them to a friend