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100 reviews of Vertu Honda Sunderland

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Vertu Honda Sunderland

97

Overall satisfaction

99

Would recommend

"I would recommend Vertu Honda Sunderland to friends and family because the second vice from the sales people was excellent and they made every effort to meet all of your needs. Really was a great experience to buy from that dealership and John Goldsmith. They really presented the car very well during the hand over, I was very, very pleased."

14th December 2017 | Mr B

"Vertu Honda Sunderland were really helpful and I'd recommend them because their service was truly exceptional, fair part exchange price and the new car was immaculate. Easiest car transaction I have ever made."

14th December 2017 | Mrs Jacqui Chilcott

"My experience at Vertu Honda Sunderland was memorable because best customer service and they made us feel special, nothing was a chore to them. "

13th December 2017 | Mrs Christine Bailes

"Vertu Honda Sunderland were fantastic because everyone was so helpful and friendly especially Faye who was the salesperson and could'nt have been any more helpful. "

11th December 2017 | Mr Davidmarjorie McGuire

"Vertu Honda Sunderland staff were good because They always give complete satisfaction,very attentive,very knowledgable,very understanding,great dealership."

7th December 2017 | Mr Stephen Evans

"My experience at Vertu Honda Sunderland was positive because service is second to none very friendly & helpful "

6th December 2017 | Mrs Amanda Little

"The experience at Vertu Honda Sunderland was good because the staff could not do enough for you. My husband and I had our children with us and sometimes it’s very hard to be able to talk and have a clear mind when they are chatting etc. The staff took our children to play on a computer and gave them snacks to entertain them whilst we looked for a new car. Paul our sales rep was amazing. From start to finish of my purchase he helped me in every way. Can’t thank you enough. I will always go back to Honda and I will certainly recommend them "

5th December 2017 | Mrs Stephanie Hallam

"The staff at Vertu Honda Sunderland were good because they could not have been more helpful"

29th November 2017 | Mr Gary Connor

"Vertu Honda Sunderland were great because it was"

27th November 2017 | Mr Cole

"I'd endorse Vertu Honda Sunderland because the staff and the service are exellent"

22nd November 2017 | Mr Eric Roberts

"Vertu Honda Sunderland were helpful because they sourced the specification and model that I was interested in and helped with the long distance purchase, explaining all the necessary paperwork and enabling test drive and pick up in the same weekend along with transfer of private plates. Very pleasant and efficient staff."

22nd November 2017 | Mrs Margaretmidge Cox

"My experience at Vertu Honda Sunderland was cracking because you did exactly what you said you would good car, good service, "

16th November 2017 | Mr S

"Local Honda dealership and I was looking for another Honda to replace my existing car."

16th November 2017 | Mr Brian Arrowsmith

"The experience at Vertu Honda Sunderland was great because they found me exactly what I was looking for."

15th November 2017 | Mrs Jaqueline R

"I'd recommend Vertu Honda Sunderland to anyone because the cars are very nice, as the people."

15th November 2017 | Mr Steve B

"Vertu Honda Sunderland were great because they were friendly and answered all my questions. They ensured I had a good experience "

13th November 2017 | Mr Terence Connor

"I'd suggest Vertu Honda Sunderland to a friend because it is very friendly place and everyone was helpful."

9th November 2017 | Mr Robert Humphries

"I had a great experience at Vertu Honda Sunderland because Paul found me the perfect car for not only the needs of myself but also the needs of the family.finance was sorted around our affordability. I could not fault my sales advisor."

6th November 2017 | Mrs Michelle Scott

"I'd definitely recommend Vertu Honda Sunderland because they don't try to blag a sale like other dealerships. The name Honda sells itself. Very good customer service. "

6th November 2017 | Miss Louise Finnigan

"I would recommend Vertu Honda Sunderland to friends and family because i personally received very good service all members of staff were very helpful, and most importantly no to pushy !!"

3rd November 2017 | Mr Ian Turnbull

"I would recommend Vertu Honda Sunderland to friends and family because of the service provided by the sales advisor who was very helpful "

3rd November 2017 | Mrs Khadka

"Vertu Honda Sunderland were helpful because they listened to our needs, helped us to choose a car which perfectly met them. They were friendly and approachable and not your normal stereotypical car salesmen. This made the process relaxing and enjoyable. Very very different to what we've experienced elsewhere. I would highly recommend this garage and now wouldn't go anywhere else. Thank you."

30th October 2017 | Mrs Aileen Baker

"Everything was done with friendly smile and no bother."

20th October 2017 | Mr W

"Vertu Honda Sunderland staff were good because friendly, no pressure sale people "

14th October 2017 | Mr John Hope

"I'd endorse Vertu Honda Sunderland because I found the staff very friendly and the person that dealt with my purchase very good at her job"

13th October 2017 | Mr Jeffrey Lamb

"I'd definitely recommend Vertu Honda Sunderland because they're friendly and approachable. "

10th October 2017 | Mr Robert Woodward

"I would recommend Vertu Honda Sunderland to friends and family because I’m reality happy and satisfied with the service I was given thank you"

9th October 2017 | Mrs Valerie Kitchen

"I'd recommend Vertu Honda Sunderland because The dealership is spacious and well set out. The staff are helpful but not pushy . The salesperson I dealt with was also very helpful, courteous and patient"

6th October 2017 | Mrs M

"My experience at Vertu Honda Sunderland was memorable because please see previous comments "

5th October 2017 | Mrs lynn Gate

"The experience at Vertu Honda Sunderland was great because there was no hard sell, everything was clearly explained,price was great."

4th October 2017 | Mrs Jean Wanless

"I had a great experience at Vertu Honda Sunderland because as the staff we very helpful and friendly and provided great customer service"

3rd October 2017 | Mr Brian Oxley

"I'd suggest Vertu Honda Sunderland to a friend because of the excellent service I received."

2nd October 2017 | Mr Ken Long

"Vertu Honda Sunderland were great because they took time to attend to every detail, particularly in relation to the modern technology. "

2nd October 2017 | Mr Michael G

"The experience at Vertu Honda Sunderland was fantastic because everyone was very friendly and honest from start to finish and all handled in a very professional manner.Thanks for a very pleasant experience."

2nd October 2017 | Mr Stephen Heyes

"Vertu Honda Sunderland were great because John Goldsmith was great. From start to finish the whole service we got was brilliant"

1st October 2017 | Mrs Suzanna Welsh

"Vertu Honda Sunderland were really helpful and I'd recommend them because. Of the sales person "

30th September 2017 | Mr Fred Knighton

"I would not recommend Vertu Honda Sunderland because I didn't buy a honda"

30th September 2017 | Mr Syeda Rezuana Begum

"The staff at Vertu Honda Sunderland were good because they explained everything and have dealt with John Goldsmith the salesman many times before and trust him."

28th September 2017 | Mr David Harrison

"My experience at Vertu Honda Sunderland was positive because there was no hard sell everybody was polite and friendly and they talked to you in plain english. Every thing you needed to know was explained fully without technical jargon."

27th September 2017 | Mr Garry Jary

"I'd recommend Vertu Honda Sunderland because good standard of personal care and attitude of manager."

25th September 2017 | Miss Lyndsey Watson

"I'd definitely recommend Vertu Honda Sunderland because all its staff are friendly and approachable and happy to assist with any query or question. I believe I received a good deal on my part exchange and received good advice regarding purchasing my new vehicle."

25th September 2017 | Mrs lorna lister

"I'd recommend Vertu Honda Sunderland because it's a non pushy sales team who let you make unhurried choices. Vehicle handover was made to feel special and after sales care I'm sure will be the same "

21st September 2017 | Mr Andy Livingston

"The experience at Vertu Honda Sunderland was fantastic because i came away with what i wanted on the right terms with the right service. I recommended to my sister who bought a honda the next day from the same dealer."

17th September 2017 | Mr Allan Davis

"My experience at Vertu Honda Sunderland was positive because the car was excellent and in A1 condition and that's what we required and ready to drive away "

15th September 2017 | Mr Patel

"I was happy with the service at Vertu Honda Sunderland because it was stress free. The staff were very friendly and not pushy"

10th September 2017 | Mrs Sally Thompson

"I'd recommend Vertu Honda Sunderland because they provided great customer service at every level throughout the transaction."

8th September 2017 | Mr Phillip Waddy

"I'd suggest Vertu Honda Sunderland to a friend because I have always found it a pleasure to visit the site in sunderland"

5th September 2017 | Mrs val Turner

"I would recommend Vertu Honda Sunderland to friends and family because my experience was hastle free"

5th September 2017 | Mrs Denise Carr

"My experience at Vertu Honda Sunderland was cracking because great service not pushy used car salesmen that you get in lots of dealerships! John was efficient explained everything well. Nothing was a trouble and loads of personal touches that made it a great experience. Will definately purchase another car from them! "

31st August 2017 | Mrs P

"Our past experience with this dealership has been so good, we are unlikely to go anywhere else. Excellent service all round"

31st August 2017 | Mr Gordon Jarvis

"Vertu Honda Sunderland were great because they listen to what you want and actually care that they give you the right car."

29th August 2017 | Miss R

"I was happy with the service at Vertu Honda Sunderland because everyone was knowledgable and friendly"

28th August 2017 | Mr Trevor Graham-Russell

"Vertu Honda Sunderland staff were good because John was very down to earth and not a pushy salesperson, he seemed interested in us as people and not just another sale."

18th August 2017 | Mrs Angela Young

"Vertu Honda Sunderland were really helpful and I'd recommend them because, my past experiences with the team has always been a pleasure, I'm always made to feel welcome, the whole team are friendly and extremely knowledgeable about the Honda brand."

17th August 2017 | Mr Lee Purdham

"I'd recommend Vertu Honda Sunderland to a friend because the service you receive on either buying a car or having one serviced is fantastic..."

16th August 2017 | Mr Steve Evans

"My experience at Vertu Honda Sunderland was memorable because the staff was down to earth. Not in your face and very helpfull"

11th August 2017 | Mrs Valerie Affleck

"I was pleased with Vertu Honda Sunderland and would recommend them because they were courteous and provided a pleasant atmosphere for my dealings with them"

9th August 2017 | Mrs Susan Merrington

"I would recommend Vertu Honda Sunderland to Fri enthralling ds and family to because "

7th August 2017 | Mrs Pat Snaith

"I would recommend Vertu Honda Sunderland to friends and family because the staff are friendly, professional and very helpful, a big thank you to Faye she was outstanding and helped me find the right car for me"

5th August 2017 | Mrs Carol Henton

"I'd definitely recommend Vertu Honda Sunderland to friends and family because the staff have always been friendly both times we have bought from them. Faye especially this time was fantastic "

3rd August 2017 | Mr James Reynolds

"The experience at Vertu Honda Sunderland was great because we were made to feel very comfortable and weren't pressured into any decisions. Faye helped us by going through everything in a lot of detail and was always very friendly."

31st July 2017 | Mr Evans

"avery I'd suggest Vertu Honda Sunderland to a friend because very happy with service"

30th July 2017 | Mr William Robson

"Vertu Honda Sunderland were helpful because there was no pressure and they. Listened to what I wanted."

28th July 2017 | Mrs Diane Stevens

"Vertu Honda Sunderland staff were good because they were very professional, friendly and did what we asked "

26th July 2017 | Mr craig Follit

"My experience at Vertu Honda Sunderland was cracking because they exceeded my expectations.The car we originally wanted wasn't available so we chose another one.a few days later we saw another vehicle and they said they could change my choice no problem. The manager was very helpful as was John Goldsmith .The finishes touches were lovely ,stand with our name on the covering for us to take off and the photograph.We couldn't have asked for better service."

25th July 2017 | Mrs Denise Williams

"The experience at Vertu Honda Sunderland was good because Faye Gillespie was both welcoming and extremely professional"

22nd July 2017 | Mr michael Lawton

"The experience at Vertu Honda Sunderland was great because the staff are knowledgeable, friendly, not pushy and helpful when coming up with solutions if you have any issues or queries. Lovely team, I'd recommend them to anyone. Or family have a total of 6 cars between us, ask Honda's, all from vertu, and have done for years now, this is my 3rd car with you, we've all had several, possibly your best customers, between butlers & gardners!"

18th July 2017 | Miss Victoria Butler

"Vertu Honda Sunderland were great because firstly the car itself was in fantastic condition when viewed. Friendly service from all the staff, without being over the top especially Paul who helped us with the purchase. "

15th July 2017 | Mr Peter Marsden

"I had a great experience at Vertu Honda Sunderland because of Faye. She was amazing during the process of buying my new car. "

14th July 2017 | Miss Emma Mossavi

"Vertu Honda Sunderland were great because it was the best car buying experience that I have ever had and as I am 70 years old that is some recomendation."

14th July 2017 | Mr Leslie Cavanagh

"I'd definitely recommend Vertu Honda Sunderland to friends and family because of the great service."

14th July 2017 | Mrs Hayley Williams

"Vertu Honda Sunderland were fantastic because excelent service "

10th July 2017 | Mrs Diane Ferguson

"I bought my last Honda Civic from Fay Gillespie and she sold me this was too! I went in for a service on my old one and she sourced me such a good deal on my new one, that I just couldn't say no! Thanks Fay for your professionalism and excellent service. Would I recommend you and all the staff at Sunderland Honda? 100 percent! Always friendly and helpful."

3rd July 2017 | Ms D

"My experience at Vertu Honda Sunderland was positive because the staff were friendly and helpful "

27th June 2017 | Mr martin Elstob

"I'd recommend Vertu Honda Sunderland to a friend because they the staff were very friendly but at the same time very professional. The dealership had a great range of cars available. "

27th June 2017 | Mr T

"I'd recommend Vertu Honda Sunderland because the staff are friendly, choice of vehicles is good and the car is in tip top condition at the handover."

26th June 2017 | Mr Alan C

"The experience at Vertu Honda Sunderland was good because LIITLE PRESSURE FOR SALE"

24th June 2017 | Mr David Brunt

"I'd endorse Vertu Honda Sunderland because I only had phone contact. All the are great and helpful. The way I brought my car I deserve to win. You won't find a buyer like me. I saw online on Autotrader and brought next day. From Londonnnnnnnnnnnnnnnnnnnnnnnnnnnn!"

23rd June 2017 | Mr Miah Taffruz mashuk

"The experience at Vertu Honda Sunderland was good because layout and presentation are perfect.....and not forgetting Faye....the perfect sales person...not pushy but very helpful."

23rd June 2017 | Mr Denis Cornish

"My experience at Vertu Honda Sunderland was positive because the saleswomem Faye Gillespie was incredibly helpful in sorting out everything i needed fr my purchase. "

23rd June 2017 | Mr Mark Rochester

"The experience at Vertu Honda Sunderland was excellent. The sales staff were very friendly, all the necessary documents were made available and the transfer of ownership of both the new car and our old trade in was hassle free. The Jazz was beautifully presented. All in all a trouble free experience . Thank you Vertu."

14th June 2017 | Mr Gordon Malcolm Binks

"Vertu Honda Sunderland were fantastic because they kept in constant contact only to assist us and keep us up to speed with our progress and delivery dates etc. Our sales person Graeme went above and beyond to ensure we had a smooth transaction, we phoned him a couple of times with various questions and he was more than happy to help. Even after he revealed our new car to us on the day, he spent great time and care explaining all the cars features and functions. We would definately recommend Vertu Honda Sunderland to family/friends and will be returning again when we purchase our next car. "

13th June 2017 | Miss Ashley Gray

"I was very pleased with the salesman, he fully explained about finance about the vehicle I purchased. I liked the cleanliness of the vehicle and the showroom."

12th June 2017 | Mr S

"I had a great experience at Vertu Honda Sunderland because they made the transaction easy"

12th June 2017 | Mrs Lorraine Gardner

"The staff of Vertu Honda Sunderland were very accommodating and friendly they even offered me a good deal, explained everything well, expedite the processed of my papers, this made possible by Graeme Vasey and his Boss I really enjoy doing business with you guys thank you very much . .love my Honda Jazz...."

10th June 2017 | Mr Enrique Pangan

"I'd definitely recommend Vertu Honda Sunderland because I was dealt with politely efficiently and expertly by the sales lady. There was nothing pushy about the deal and everythign went smoothly. It was a hot day and I got ice cold drinks great."

10th June 2017 | Mrs Julia Robson

"I'd definitely recommend Vertu Honda Sunderland because they are very professional and helpful when dealing with customers. I have been using them for the past 11 years and have been completely satisfied in my dealings with them."

9th June 2017 | Mr Guy

"Vertu honda . are friendly but not pushy. clean showroom . all the used cars were clean . will be using them again . and will be telling friends and family to try them out . brill ."

8th June 2017 | Mr Alan Elves

"I'd definitely recommend Vertu Honda Sunderland to friends and family because of the excellent service I received at your Sunderland branch."

6th June 2017 | Mr Harry P

"The salesman was very helpful."

5th June 2017 | Mr Stephens

"The experience at Vertu Honda Sunderland was good because they made me feel good en looked after me in a way I wanted they did not push me into anything I was happy with the car deal "

2nd June 2017 | Mr Norman Kerr

"My experience at Vertu Honda Sunderland was memorable because the manager Mark is a brilliant man."

28th May 2017 | Mr Ian Taylorson

"Vertu Honda Sunderland staff were good because they were not pushy, but very patient and willing to find vehicle that suited our requirements. We never felt that the purchase was rushed just to get a sale. Most impressed with their level of attention and customer care."

25th May 2017 | Mrs Joy Lawson

"I had a great experience at Vertu Honda Sunderland because it was quick and easy through to test driving the car and buying the car I am very satisfied "

22nd May 2017 | Mr Lee Mole

"Friendly of course but most importantly to me, no nonsense honest service."

20th May 2017 | Mrs Hutchinson

"The experience at Vertu Honda Sunderland was fantastic because John Goldsmith was brilliant he explained everything so well and was great with me as I was a first time car buyer and didn't have a clue! "

18th May 2017 | Miss Jessica McDade

"I'd endorse Vertu Honda Sunderland because they didn't rush me and they were knowledgeable."

15th May 2017 | Mr M

"My experience at Vertu Honda Sunderland was memorable because all of the team were welcoming to me and my family and we are very happy with our new car"

15th May 2017 | Mr Mark Burton

"Vertu Honda Sunderland were great because at every stage in the process of buying my new car they exceeded my expectations."

15th May 2017 | Mr Fred Cooper

"My experience at Vertu Honda Sunderland was cracking because the service was superb and was looked after very well. "

15th May 2017 | Mr Adam Mcallister

Vertu Honda Sunderland

Vertu Honda SunderlandVertu Honda Sunderland
honda

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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99 of Vertu Honda Sunderland customers who bought a vehicle would recommend them to a friend