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100 reviews of Volkswagen Boston

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Volkswagen Boston

92

Overall satisfaction

93

Would recommend

"Its simple, the wonderful sales staff .we where looked after by paul white top man explained everthing nice and clearly not pushey made me and my wife feel very comfortable . Would use again in the future .an enjoyable experience thank you paul "

6th December 2017 | Mr Andrew Clifford

"I had a great experience at Vertu Volkswagen Boston because of the professional attitude of everyone and they were very helpful to select the right vehicle thank you everyone from Boston vertu you were fantastic "

4th December 2017 | Mr Luis Manchego

"I'd recommend Vertu Volkswagen Boston to anyone because pleasant attitude of the salesperson"

3rd December 2017 | Miss Laima Roziene

"Vertu Volkswagen Boston were fantastic because the service was outstanding from start to finish."

28th November 2017 | Miss Jennifer Ashton

"Vertu Volkswagen Boston were really helpful and I'd recommend them because Paul was excellent salesman who kept us up to date."

27th November 2017 | Mr Bilal Ramzan

"Vertu Volkswagen Boston staff were good because they’re very friendly and go out their way to help you and meet your needs. "

27th November 2017 | Mr Jack Tunstall

"Good experience all round . "

18th November 2017 | Miss W

"I'd recommend Vertu Volkswagen Boston because £50 voucher I receive back."

6th November 2017 | Mr Darren Smith

"I will recommend Vertu Boston to friends and family IF the after sales service matches the pre-sales service with which I was completely satisfied. My only gripe so far is that the car was sold to me with a dud battery and the only way offered to me of resolving it there and then was to activate the 2 year warranty I had bought from Vertu which I was considering cancelling before the 14 day cooling off period had elapsed. I have received a bill for £108 from the AA for the replacement battery. I am still waiting to see if Vertu Boston pay for it. I am expecting them to do so. So I will recommend them WHEN this issue is resolved to my satisfaction."

6th November 2017 | Mr Robin Borrett

"Vertu Volkswagen Boston were fantastic because very good service, very good staff and a fantastic car ++++"

5th November 2017 | Mr Cameron McNab

"I'd recommend Vertu Volkswagen Boston to anyone because overall, they gave a good customer experience"

4th November 2017 | Mr C

"I'd definitely recommend Vertu Volkswagen Boston because the the friendly warm welcome, the fantastic Customer Service & great range of cars and deals they have on offer. "

3rd November 2017 | Mr M

"Good cars , good service and salesmen speaks Lithuanian"

3rd November 2017 | Mr Valdas Darguzis

"Vertu Volkswagen Boston were great because they made my purchase simple, quick & easy."

26th October 2017 | Mrs Sian Myers

"I'd suggest Vertu Volkswagen Boston to a friend because overall I think I got a fairly good deal"

12th October 2017 | Mr W

"Vertu Volkswagen Boston staff were good because all the staff we dealt with have been helpful, efficient, polite and professional. I love my car too!"

9th October 2017 | Mrs M

"I'd recommend Vertu Volkswagen Boston to a friend, the service was perfect and friendly. I never felt like I was being spoke down to, I knew what I wanted in a car and they listened and gave me just what I wanted! "

6th October 2017 | Miss T

"Vertu Volkswagen Boston were great because pleasant professional and genuine staff keen to help with everything I needed. Not pushy or intrusive and this matters to me. If they were I would have walked away. Excellent service received. Thankyou! "

5th October 2017 | Ms Helen Sanders

"The experience at Vertu Volkswagen Boston was fantastic because the staff are helpful. They didn't go for the hard sale! "

17th September 2017 | Mr Jacob Hill

"Vertu Volkswagen Boston were really helpful and I'd recommend them because they have time for you and they don't rush you and explain things very well Good experience."

10th September 2017 | Mrs Newman

"The experience at Vertu Volkswagen Boston was great because I was able to find a perfect car from my list of preferences. The sale person, Mr. Will Green was a very friendly young chap and he spent enough time to deal with my queries from selection till the purchase. I am greatfull for the sincerity and the hospitality of Mr. Green in the process of purchase . I was expecting a copy of completed checklists for my car to ensure that all systems are working in good condition, but unfortunately I haven't, that made me bit disappointed. Overall I have received great service from Vertu Volkswagen Boston. Thanks."

8th September 2017 | Mr Joshy Kappil Joseph

"Vertu Volkswagen Boston were fantastic because they were friendly and went above and beyond. "

8th September 2017 | Miss Ashleigh Westfield

"I'd recommend Vertu Volkswagen Boston to a friend because it is a lovely showroom with plenty of parking, and the sales team were excellent."

6th September 2017 | Mrs Susan Parr

"I'd definitely recommend Vertu Volkswagen Boston to friends and family because the guys were great and delivered on their promises."

11th August 2017 | Mr Alexander

"The experience at Vertu Volkswagen Boston was great because they were very attentive and helpful. "

7th August 2017 | Mr Josh M

"I'd suggest Vertu Volkswagen Boston to a friend because I came away with a new car and with a good deal"

7th August 2017 | Mr Cedric Shurben

"I'd recommend Vertu Volkswagen Boston to a friend because they met our needs"

19th July 2017 | Mrs Marshall

"Vertu Volkswagen Boston were great because of the smile on sales person face at all times"

17th July 2017 | Miss Arianna Holmes

"I was happy with the service at Vertu Volkswagen Boston because service was brilliant, couldn't have done any more to make me feel more welcome! So happy with the car! 10/10 will highly recommend buying from this garage. Will be back! "

7th July 2017 | Mr Sam Creasey

"Vertu Volkswagen Boston are very helpful especially Olivia Hotsun "

7th July 2017 | Mr M

"Vertu Volkswagen Boston staff were good because they absolutely made every effort to ensure I got the best deal they could offer. I drove a 312 mile round trip to collect this vehicle. The dealership made me feel like I was local and made every effort to ensure they accommodated me and my family on the day of collection and offered every assistance if I encountered any issues whatsoever with this vehicle. They also explained the benefits of utilising VW dealerships elsewhere if if was to be beneficial for me. Quite a feat to pull off for a dealer some distance from a buyer considering that similar vehicles became available at similar cost nearer to me."

9th June 2017 | Mr Ben Farrar

"I would not recommend Vertu Volkswagen Boston because the communication was appalling. Had to call for information and updates. Never got a call back. Vehicle had elements that had to be rectified after the collection. Had to escalate to branch manager to get a call back at one stage. I was told by a friend not to use VW Boston and regrettably he was right !"

4th June 2017 | Mr M

"Vertu Volkswagen Boston were great because of all the time and help they provided me with"

2nd June 2017 | Mrs Emma Mclees

"My experience at Vertu Volkswagen Boston could have been better if you had registered the vehicle to my daughter as I had instructed and not to myself. This error has been quite a headache to sort out."

30th May 2017 | Mr Russell Good

"I'd suggest Vertu Volkswagen Boston to a friend because they have been very helpful throughout the whole process and I am extremely happy with the car :)"

30th May 2017 | Mr Sam Halford

"I'd recommend Vertu Volkswagen Boston because from deciding I needed a new vehicle to delivery the whole process was simple, fast and straight forward. Everything was explained and every question answered. "

24th May 2017 | Mr Wilson

"Vertu Volkswagen Boston were both helpful because they were obliging. Competent in there approach with a professional attitude. "

22nd May 2017 | Mr Joseph Daubney

"My experience at Vertu Volkswagen Boston could have been better because they have'nt a clue on customer service. To charge for fuel is disgusting when other main dealers provide it even if its hidden in overall costs .flashy suits dont sell cars people do."

4th May 2017 | Mr John Fell

"I was interested in buying a nearly new Polo 1.8 GTI and tracked one down in my local dealers, Vertu Volkswagen Boston, via the VW UK website. Unfortunately the car had been sold, but the sales team quickly found 4 identical models which were held in VW stock and arranged for my preferred car to be delivered to the showroom. Thanks to the efficiency of the sales team, I was driving away in my new car just 4 days after walking into the showroom. I couldn't have asked for better service. The benefits of the optional extras were carefully explained to me, but never in a pushy manner. The sales team was polite, friendly and knowledgeable throughout. The car had been perfectly valeted and lived up to all my expectations. I will definitely go back to Vertu Volkswagen Boston when I next replace my car."

4th May 2017 | Mr John Clark

"I would recommend Vertu Volkswagen Boston to friends and family because they were very helpful during the process of purchasing my car."

22nd April 2017 | Mrs C

"I'd definitely recommend Vertu Volkswagen Boston because easy to deal with, no hidden issues,they were very efficient on hand over"

21st April 2017 | Mrs Karen Trasler

"Vertu Volkswagen Boston were great because regardless of if you buy a second hand car or new you are treated the same with first class service "

19th April 2017 | Mr Mark Bratley

"Vertu Volkswagen Boston were great because Simon seemed like he actually cared about getting us a good car that fitted out requirements. "

13th April 2017 | Mrs Natalie Thompson

"I was happy with the service at Vertu Volkswagen Boston because they assured me that the car was in prestine condition by phone & were true to their word"

11th April 2017 | Mr Ivan Johnston

"I'd recommend Vertu Volkswagen Boston to anyone because QUALITY OF CAR AND STAFF@ VERTU(BOSTON)"

10th April 2017 | Mr Francis Abiodun

"My experience at Vertu Volkswagen Boston was memorable because I got what I wanted "

5th April 2017 | Mr Paul Walker

"Vertu Volkswagen Boston were fantastic because the sales man DARREN SPENCER kept in touch at all times returning my phone calls explaining everything we needed to know more than helpful and nothing was too much trouble. "

5th April 2017 | Mr Michael Hurst

"I was happy with the service at Vertu Volkswagen Boston because it was efficient and useful"

1st April 2017 | Miss Harriet Huggins

"First class service from the very start of buying my car all the staff offered their help and information. "

29th March 2017 | Mr John Sitford

"The experience at Vertu Volkswagen Boston was fantastic because the sales people know what they are taking about, they are very polite and helpful and go out of there way to sort out any queries. "

19th March 2017 | Miss Lauren Pike

"Vertu Volkswagen Boston were great because they were very competitive "

16th March 2017 | Rhiana Angus

"Vertu Volkswagen Boston were great because good informative sales team, friendly, happy to go the extra mile "

10th March 2017 | Mr Cameron-Clarke

"My experience at Vertu Volkswagen Boston was memorable because Ben made it a simple process after an initial expression of interest by email. Pleasure to deal with and car was handed over within an hour."

3rd March 2017 | Mr Simon Alexander

"Vertu Volkswagen Boston were really helpful and I'd recommend them because I had great customer service. Simon Wilson was an excellent person to deal with and always made an effort to cater for my needs and enquiries. He's very amiable and was a big part of the reason I enjoyed the buying experience at Vertu"

28th February 2017 | Mr Hampson

"The experience at Vertu Volkswagen Boston was good because the customer service in all aspects together with the car being presented in a first class condition rates the highest ever level we have received in over 40 years of buying both new and used vehicles. An excellent service by all involved at Vertu Volkswagen Boston for which my wife and I are extremely grateful. Thank you."

25th February 2017 | Mr Paul Dale

"I'd definitely recommend Vertu Volkswagen Boston because proper service, thorough and welcoming. Followed through with what was said."

23rd February 2017 | Mr Frazer Baxter

"I'd definitely recommend Vertu Volkswagen Boston to friends and family because it was an easy process from start to finish"

23rd February 2017 | Mr Paul Bennett

"I'd recommend Vertu Volkswagen Boston to anyone because you are made to feel very welcome by the staff, there is a no pressure to purchase, they have a lot of time and care for the customer and this in turn goes along way to helping sell the product. 5 star service at Boston, my salesman was a nice chap called Ben Bracewell and he was exceptional."

21st February 2017 | Mr Michael Kenney

"I'd recommend Vertu Volkswagen Boston because the sales man was polite helpful and not pushy."

17th February 2017 | Miss T

"Everything was done in a professional manner and the salesman Ben was very obliging. "

14th February 2017 | Mr Ken Steele

"Vertu Volkswagen Boston staff were good because the customer service and knowledge of the cars were outstanding"

13th February 2017 | Mrs Daniella Qadir

"I'd recommend Vertu Volkswagen Boston to a friend because my salesman Ben listened to what I had ask for then completely delivered my perfect car. Ben was very welcoming, extremely helpful knowlegeable and fair, the whole experience was pleasurable a dealership of the highest standards that I will recommend for sure."

7th February 2017 | Mrs Jayne Edey

"Vertu Volkswagen Boston were helpful because very helpful from day one when I contracted them. Nothing was too much trouble. I did ask a lot of questions as we were a 2 hour drive away from dealership. Great coffee and helpful sales men. "

2nd February 2017 | Mrs Samantha Kortegas

"I'd endorse Vertu Volkswagen Boston because of the no waffle sales pitch by Martin Johnson"

2nd February 2017 | Mr Julian Wilkinson

"I was pleased with Vertu Volkswagen Boston and would recommend them because the facilities and choice of vehicles was good. Service was very good overall, although a bit more in-depth explanation would be nice especially with choosing a car to fit my requirements (was left to do this myself via the website) and stepping through all the car's features on delivery. But otherwise I could not fault the sales person's (Dan) enthusiasm, professionalism and willingness to do everything he could to make my life easy as can be with the purchase."

30th January 2017 | Mr Jackson

"My experience at Vertu Volkswagen Boston could have been better. Prior to even looking at the vehicle I had a lady from the sales department ring me three times to ask for my details so she could get the receipt and vehicle documents ready for me to pick up. If anything. This was the biggest factor that almost made me not buy the car. I hadn't even seen it let alone touched it and you presumed I was going to just lay down thousands of pounds. The salesperson said it was perfect. I would be totally happy with the condition of the car. I was not. Nowhere near. Perfect makes it seem like it's pretty much brand new. It wasn't. Don't lie it's extremely of putting and down right disrespectful and doesn't set the customer of on a good foot when your already being dishonest. Don't insult the customers intelligence by further lying about a defect they have spotted on viewing the vehicle."

27th January 2017 | Mr Christian Connolly

"I would recommend Vertu Volkswagen Boston to friends and family because I saw the car on the internet and it was a better deal than my local dealership"

19th January 2017 | Mr Stephen Rowe

"Vertu Volkswagen Boston staff were good because we felt welcome and the staff gave us all the time we needed."

17th January 2017 | Mrs Carol Mcgrath

"I was pleased with Vertu Volkswagen Boston and would recommend them because they were friendly throughout. Explained things clearly before buying the car. The only negative we have, is the car keys wouldn't work- therefore asked about this within a day of having the car and have had no reply as of yet. Have since had to sort the problem ourselves. After sales needs to be improved, as although we appear to have sorted this problem ourselves - I would at least expect a reply After raising the problem next time! Otherwise the staff were friendly and helpful beforehand. "

16th January 2017 | Mr Darren Wardle

"Great service, good car, reliable and help always on hand"

12th January 2017 | Mr K

"My experience at Vertu Volkswagen Boston was cracking because I was looked after and completely satisfied with the car. A fantastic team who went the extra mile to get me what I wanted. Simon was knowledgeable and helpful. Both Ian and Simon stayed in touch and got me on the road in the new car within 48 hours. Amazing. Thank you Vertu Volkswagen Boston! "

6th January 2017 | Mr Thomas Cranfield

"My experience at Vertu Volkswagen Boston could have been better because I am still waiting for the UP! Maps and More package to be supplied which should have been with the car ( reported to Vertu the day of delivery) , the service book and the users manuals were missing and I'm getting the impression that there is little or no urgency or apology from Vertu. This is the fourth brand new VW I have purchased in 2 years and this dealer has been the worst."

6th January 2017 | Mr Simon Edgar

"The experience at Vertu Volkswagen Boston was fantastic because everyone was help smiling "

3rd January 2017 | Mr Terence Mummery

"Vertu Volkswagen Boston were really helpful and I'd recommend them because good service no pressure very good sales staff "

3rd January 2017 | Mr Richard Featherstone

"I would not recommend Vertu Volkswagen Boston because they was not flexible with their deals the only recommendation was 0 percent finance other than that the communication was horrible and the car arrived with a problem to the passenger door which had to be taken into repair and I was not given any sort of compensation for that and had to take time out to get it repaired by the dealer "

31st December 2016 | Mr Khan

"I was pleased with Vertu Volkswagen Boston and would recommend them because I got a great deal, and everything was dealt professionally."

18th December 2016 | Mr Kaine Morris

"I was pleased with Vertu Volkswagen Boston and would recommend them because the service i recieved by a yound man called Daniel was fantastic. He was incredibly helpful, honest and so friendly. He made us feel welcome and confortable and thoroughly explained all of my options. All other staff members were lovely and helped where they could. Very friendly, polite and professional. A big thank you to Daniel for helping me find my perfect car. "

16th December 2016 | Miss Stephanie Ward

"Vertu Volkswagen Boston staff were good because they are very helpful and patient. Daniel Willard was the one who sold me the car and was very good at explaining everything to me. "

12th December 2016 | Miss Emma Burgin

"Vertu Volkswagen Boston were great The service was 1st class "

1st December 2016 | Mr Don

"Vertu Volkswagen Boston were helpful because they were very attentive and friendly to approach"

29th November 2016 | Mr Marc Epstein

"I'd endorse Vertu Volkswagen Boston because they are helpful and very friendly "

25th November 2016 | Mr David Gladding

"Vertu Volkswagen Boston were great because of friendly service and efficient sale"

24th November 2016 | Mr kevin Walters

"I'd definitely recommend Vertu Volkswagen Boston because friendly staff & explained things well, Also quality of vehicles is very good"

23rd November 2016 | Mr Bradley Belding

"The experience at Vertu Volkswagen Boston was great because I dealt with Ben Bracewell. this guy was top notch and did not leave anything to chance. Gave regular videos of my new car keeping me excited. He went as far as giving videos of the car being valeted and the diamond brite being applied. Car Bought White Golf 16 plate GTD "

22nd November 2016 | Mr Nesar Shaffi

"I was pleased with Vertu Volkswagen Boston and would recommend them because I was made to feel I was valued as a customer and I am very happy with every aspect of the service I received. "

10th November 2016 | Mr R

"The experience at Vertu Volkswagen Boston was good because the salesman Ben was excellent throughout the process."

10th November 2016 | Mr Craig Cunningham

"The staff at Vertu Volkswagen Boston were good because they are always very friendly and helpful ."

9th November 2016 | Mrs Helen Thompson

"I would recommend Vertu Volkswagen Boston to friends and family because it is a friendly, helpful dealership who make you feel valued as a customer."

7th November 2016 | Mrs Stuart

"I'd definitely recommend Vertu Volkswagen Boston to friends and family because they dealt with my inquiry promptly and efficiently. The arrangements for picking up the car were immaculate and met with to the letter."

4th November 2016 | Mr WILLIAM COLE

"first class service . Knowledgable and friendly staff (always a bonus ) thank you to Ben and Ian at vertu Boston "

4th November 2016 | Mr Peter Walker

"The experience at Vertu Volkswagen Boston was good because the sales people were not pushy, we were not rushed into making a decision. And the handover was exceptional, we are extremely satisfied with the entire experience"

1st November 2016 | Mrs Joanna Baldwin

"I'd definitely recommend Vertu Volkswagen Boston to friends and family because you receive good advice and there is no pressure to buy. They give you the facts and let you make up your own mind."

1st November 2016 | Mr David Varley

"I was pleased with Vertu Volkswagen Boston and would recommend them because everyone could get full information from polite salesman."

29th October 2016 | Mr Lukas Anulis

"The experience at Vertu Volkswagen Boston was fantastic because the level of service was excellent, the showroom was clean and the staff were very forthcoming"

19th October 2016 | Mr Matthew Leatherland

"I'd recommend Vertu Volkswagen Boston to anyone because despite buying a non-VW vehicle, the Vertu team made me feel welcomed and valued, providing honest commentary on the vehicle ahead of my visit, reserving it for me until I could view it, avoiding any attempt at a hard sell during my viewing and arranging prompt delivery on purchase."

19th October 2016 | Mr Andy M

"My experience at Vertu Volkswagen Boston was cracking because the salespeople were incredibly attentive and the car is everything I could have hoped for."

17th October 2016 | Miss Coralie Acheson

"I'd recommend Vertu Volkswagen Boston to a friend because they have a good selection of cars and we had an extreamly good experance with the whole process of buying a new car.."

11th October 2016 | Mr Paul Fielder

"I'd suggest Vertu Volkswagen Boston to a friend because great service and great deals "

11th October 2016 | Mrs Toni Stiller

"The staff at Vertu Volkswagen Boston were good because Dan was extremely attentive and knowledgeable. I felt confident in my choice of vehicle with the Das Welt package. "

9th October 2016 | Mrs Payne

"The experience at Vertu Volkswagen Boston was great because they were fair with the price for my old car and fair with the price of the new car "

6th October 2016 | Mr Armstrong

Volkswagen Boston

Volkswagen BostonVolkswagen Boston
volkswagen

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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93 of Volkswagen Boston customers who bought a vehicle would recommend them to a friend