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100 reviews of Volkswagen Mansfield

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Volkswagen Mansfield

94

Overall satisfaction

95

Would recommend

"The experience at Vertu Volkswagen Mansfield was fantastic because the sales rep was not pushy. She was quick to answer questions. I was offered a good price for my car and a good deal on the finance. The staff who I dealt with were very professional and friendly. "

15th May 2018 | Mrs Louise Passaseo

"I'd recommend Vertu Volkswagen Mansfield because the rep was just great, he could not have been more helpful. We could not have been treated better, if we had been royalty."

9th May 2018 | Mr S

"Have had 5 polos and have been satisfied, all from this dealership. "

9th May 2018 | Mrs Susan Hall

"I'd recommend Vertu Volkswagen Mansfield to a friend because they are very pleasant and treated my son well when he brought his car from there too"

30th April 2018 | Mrs Wendy Murdock

"I would not recommend Vertu Volkswagen Mansfield because I had a terrible experience "

30th April 2018 | Mr Alex Price

"I had a great experience at Vertu Volkswagen Mansfield because they are genuine people who made purchasing a car a very pleasant experience "

27th April 2018 | Mr Joseph Gormally

"I had a great experience at Vertu Volkswagen Mansfield because the sales team are fantastic"

27th April 2018 |

"I'd definitely recommend Vertu Volkswagen Mansfield because of their clear communication, non-intrusive but supportive approach."

27th April 2018 | Mrs Anne O

"I had a great experience at Vertu Volkswagen Mansfield because the staff are great. They are friendly and make you feel welcome straight away. Well done"

23rd April 2018 | Miss Natasha Clarkson

"I would recommend Vertu Volkswagen Mansfield to friends and family because of the customer friendly approach ."

23rd April 2018 | Mr B

"Vertu Volkswagen Mansfield were great because they looked after us so well. They found the car we wanted and kept in touch all the way through the process "

20th April 2018 | Mrs F

"My experience at Vertu Volkswagen Mansfield was cracking because of the woman that felt with me called Abbie smart she is loverly and incredibly inciteful on the offers I could have she made the experience brilliant and deserves a pay rise "

19th April 2018 | Mr Daniel Evans

"I had a great experience at Vertu Volkswagen Mansfield because the reception area was very welcoming and the staff were available but not in your face. I was allowed to look at their cars at my leisure with refreshments on tap. The General Manager was highly visible, friendly and informative. When my salesperson was not at the dealership there were always others to help with my query. One of the staff who had spoken on the phone approached me when I returned to the dealership and introduced himself. I did not expect them to process my tax refund but they did this for me. After I collected my car I returned to have private plates fitted which they did very quickly whilst I waited partaking of more complimentary coffee and Haribo sweets! The friendly and efficient service was equalled by the mechanic who fitted my plates. As anyone who reads this review will see that I am highly delighted with my purchase and the service and care I received at Vertu Volkswagen Mansfield."

18th April 2018 | Mrs Dawn Morgan

"I had a great experience at Vertu Volkswagen Mansfield because of fantastic price and attention to detail at hand over. Nothing too much trouble"

12th April 2018 | Mr Colin Goulding

"I had a great experience at Vertu Volkswagen Mansfield because I got the exact I wanted and the service was excellent. "

12th April 2018 | Mr Mike Hutchinson

"I'd recommend Vertu Volkswagen Mansfield because I traveled from Sunderland to Mansfield to purchase my car,Matt was very helpful as the car was more or less bought over the phone prior to inspection and pick up.We were met on arrival and made to feel very welcome."

12th April 2018 | Mr Jack Hatton

"I was happy with the service at Vertu Volkswagen Mansfield because ,helpful.and very professional."

11th April 2018 | Mrs Parker

"I had a great experience at Vertu Volkswagen Mansfield because they are local "

11th April 2018 | Mr Steven Straw

"My experience at Vertu Volkswagen Mansfield was cracking because it was all done quick and efficiently nothing was ever too much for them "

9th April 2018 | Mr Jon Woodiwiss

"I was pleased with Vertu Volkswagen Mansfield and would recommend them because 1 year guarantee is very reassuring, however dealings since purchase have been less than satisfactory "

8th April 2018 | Ms Victoria Nevill

"I had a great experience at Vertu Volkswagen Mansfield because I was able to feel like I was a very valuable customer, my wife and I were made to feel very special. The neat touch with the vehicle handover was outstanding. Mark Dethick went over and above to meet our needs. A pleasurable experience buying a car through Vertu Mansfield"

5th April 2018 | Mr William Clayton

"I'd endorse Vertu Volkswagen Mansfield because very helpful staff, everything was explained in a clear and easy to understand manner. The car was well cleaned and serviced before I drove away.. happy customer !"

4th April 2018 | Mr Stephen Nesfield

"I was happy with the service at Vertu Volkswagen Mansfield because the car I brought was right for what I needed and I was looked after and made to feel valued as a customer.I "

4th April 2018 | Mr Paul O'Callaghan

"I'd recommend Vertu Volkswagen Mansfield to a friend because the customer service is outstanding "

31st March 2018 | Mr Garry Knight

"Vertu Volkswagen Mansfield were fantastic for several reasons. I visited several garages and this was the only one that were friendly, offering a coffee. They assisted in my search for a car that fit my “checklist”. Mark was fantastic - very knowledgable and helpful but not pushy in any way. I can’t fault the car or the service and look forward to the next few years of services and MOT visits. Finally, and most importantly, the price was highly competitive and was only bettered by the odd private seller advert....which doesn’t come with the peace of mind I also have with my purchase from Mark and Vertu. Many thanks to all there."

27th March 2018 | Miss W

"I would recommend Vertu Volkswagen Mansfield to friends and family because they are very friendly bunch from the receptionist to the general manager. Mark the salesman was professional, friendly and knowledgeable. Probably the best car salesman I’ve dealt with!"

26th March 2018 | Mr Michael Keally

"My experience at Vertu Volkswagen Mansfield was memorable because friendly and helpful staff "

26th March 2018 | Mr Leroy Gregory

"Vertu Volkswagen Mansfield were fantastic because She was Curtice, knowledgeable and helpful "

23rd March 2018 | Mr John Gunn

"Vertu Volkswagen Mansfield were fantastic because they had the right car at the right price ,plus very friendly. "

19th March 2018 | Mrs Kate Howell

"I'd endorse Vertu Volkswagen Mansfield because i had a very pleasent time , i had a easy sale and as i said i am very happy with my first car"

14th March 2018 | Miss Bethany Stubbs

"Vertu Volkswagen Mansfield were great because they gave 5 star service."

14th March 2018 | Mr Richard Daubeney

"Vertu Volkswagen Mansfield were helpful because from the moment we stepped into the dealership we were met by friendly non overpowering members of staff, the transaction and handover of our car was faultless, by far the easiest and most professional purchase of a vehicle I have ever made. We would like to give a special mention to three members of staff, Chris Spalding and Amy McGlochlan for their patience and assistance above and beyond and we would especially like to thank our Sales Assistant Mark Dethick. Mark is the upmost professional whilst still able to be very friendly and approachable. He put us completely at ease and explained everything to us thoroughly giving us great confidence in our purchase. There is no question about where we will come when we need to replace this car, I would whole heartedly recommend Vertu Volkswagen to anyone, thank you for your help and outstanding service! "

14th March 2018 | Mr Stephen Ashmore

"Vertu Volkswagen Mansfield were great because excellent service, professional and good value for money"

9th March 2018 | Mr C

"I'd suggest Vertu Volkswagen Mansfield to a friend because the viewing and buying experience were exemplary - no hassle, all questions answered, all needs met"

5th March 2018 | Mr Shaun Finney

"I'd endorse Vertu Volkswagen Mansfield because they were so helpful and the purchase/hand over was so professional."

2nd March 2018 | Mr Tony Pinnegar

"I'd definitely recommend Vertu Volkswagen Mansfield to friends and family because straight to the point guys... looked after me quickly and efficiently and had me on my way with our new car "

1st March 2018 | Mr John Morrissey

"The experience at Vertu Volkswagen Mansfield was good because Fraser Ormerod was fantastic ,friendly and professional.He made the experience so easy and stress free from start to finish.10 out of 10.thankyou !"

28th February 2018 | Mrs Cotter

"My experience at Vertu Volkswagen Mansfield was positive because of the very helpfull salesman and the smoothly processed handover."

28th February 2018 | Mrs Jacqueline Hunter

"I was pleased with Vertu Volkswagen Mansfield and would recommend them because they answered all my questions and dealt with the various queries I had after purchase well. The sales person was excellent and showed no sign of the testosterone driven salesmen so often seen in car dealerships."

27th February 2018 | Mr Trevor Wright

"The experience at Vertu Volkswagen Mansfield was good because of the salesman Mark Dethick, he was very polite & knowledgeable, it was a pleasure to do business with him, thank you Mark 10/10"

22nd February 2018 | Mr Philip Winterton

"I would not recommend Vertu Volkswagen Mansfield because although the face to face in the dealership was very good with no complaints I found the communication with them both before and after the purchase very unprofessional and unreliable. Chasing to get information and then chasing again to get refunded on things I was incorrectly charged for. Not what I'd expect from a main dealer."

22nd February 2018 | Mr G

"I'd suggest Vertu Volkswagen Mansfield to a friend because the staff are very caring and informative. Made me feel valued and the staff were extremely helpgul"

21st February 2018 | Mr Nick Jones

"The experience at Vertu Volkswagen Mansfield was great because the customer service was at the highest level. "

17th February 2018 | Mr Rob Reid

"Vertu Volkswagen Mansfield were helpful because the staff are really friendly, professional and their attention to detail is great."

15th February 2018 | Mr Daniel Hyde

"I'd recommend Vertu Volkswagen Mansfield to anyone because their pricing was streets ahead of other dealers selling the same model in the same situation. In addition, they completely accommodated my unique payment arrangements. A special mention should go to Simon Tetlow who was so relaxed, no nonsense talking, didn’t force me into buying anything I didn’t want, gave me confidence in the decision I was making and left me feeling like I had just dealt with a long lost friend- not a complete stranger! If the price is right- I will be back!"

14th February 2018 | Mr Craig Bond

"My experience at Vertu Volkswagen Mansfield was memorable because the experience was so straightforward and the preparation of the car was exceptional."

12th February 2018 | Mrs T

"The experience at Vertu Volkswagen Mansfield was fantastic because it met with my high expectations."

10th February 2018 | Mr Steve Stallard

"The service provided was brilliant. The staff were very friendly and welcoming. Any concerns and questions I had they answered. They went through all the paper work with me step by step. The car was in brilliant condition inside and out. I did not feel any pressure into buying anything I didn't want. I would highly recommend anyone to buy a car from this company."

8th February 2018 | Miss Bracegirdle

"I would recommend Vertu Volkswagen Mansfield to friends and family because the service provided was first class. The sales rep looking after my purchase was extremely helpful and kept me informed, taking video footage (in the rain) and emailing video updates and following up with phone calls. Mr Daws provided superb service. Thanks love the new car."

7th February 2018 | Mr H

"I'd recommend Vertu Volkswagen Mansfield to anyone because there is a friendly atmosphere, and I didn't feel pressured to buy, unlike at some dealerships. Easy to find if you come from out of town."

6th February 2018 | Miss Francis

"The experience at Vertu Volkswagen Mansfield because staff were very friendly and not pushy at all. Would definitely recommend. I felt they wanted to help me find a car that I was looking for not just sell me any car. Offered and advised add ons which I also did not feel pressured into buying. Thanks to all I am very happy with my new car! "

5th February 2018 | Miss Adele H

"I'd recommend Vertu Volkswagen Mansfield because the sales staff tend to your every needs in finding a car for you "

2nd February 2018 | Miss Corrina Meynell

"Vertu Volkswagen Mansfield were really helpful and I'd recommend them because the whole process was very smooth"

29th January 2018 | Mr James Nettleship

"I was pleased with Vertu Volkswagen Mansfield and would recommend them because no pressure selling, good communications and really nice salesman with a nice handover receiving the car."

29th January 2018 | Mr Craig Pert

"My experience at Vertu Volkswagen Mansfield was cracking because Abby was brilliant and made my first new car purchase perfect. "

27th January 2018 | Miss Hannah Seaston

"Friendly and not over-pushy. "

23rd January 2018 | Miss Jane Burke

"I was happy with the service at Vertu Volkswagen Mansfield "

15th January 2018 | Mr Wright

"The experience at Vertu Volkswagen Mansfield was good because l got the car l wanted at the price l was prepared to pay."

12th January 2018 | Mr Colin Dean

"I would recommend Vertu Volkswagen Mansfield to friends and family because i was given a good price at trade in and the sales team arent pushy. Whole transaction was easy. They also prepared my carc3 days earlier than agreed at my request "

11th January 2018 | Mr Tim Boothby

"Vertu Volkswagen Mansfield staff were good because they were very friendly, explained everything, were able to answer questions or seek the answers and the general attitude was very helpful."

8th January 2018 | Mrs Helen Devane

"I would not recommend Vertu Volkswagen Mansfield because the quality of sales team is probably the worst I have come across when purchasing a vehicle except for the last person I saw, also had issues with the finance, vehicle preparation (service & body, although service subsequently did provide excellent customer care), GAP Insurance so overall VERY poor"

6th January 2018 | Mr David North

"Vertu Volkswagen Mansfield were helpful because the salesman was very friendly and answered all my questions "

4th January 2018 | Mr Kevin Atherton

"I was pleased with Vertu Volkswagen Mansfield and would recommend them because the chap I dealt with was really friendly and did not pressure me into purchasing any extras. Made me feel at ease and ensured the exchange was a smooth one! Thanks again."

3rd January 2018 | Mr Chris Smale

"The staff at Vertu Volkswagen Mansfield were good because they were really concerned with what we wanted"

2nd January 2018 | Miss Rebeccca Robinson

"I'd recommend Vertu Volkswagen Mansfield to anyone because the customer service was excellent and having had a bad experience at JCT 60 it was good to feel I could trust Vertu!"

27th December 2017 | Mrs Rebecca Parnham

"Vertu Volkswagen Mansfield were fantastic because people are awesome "

20th December 2017 | Mr Arjmand

"My experience at Vertu Volkswagen Mansfield was cracking because dry helpful and good follow up service. "

18th December 2017 | Mr James Hedley

"My experience at Vertu Volkswagen Mansfield was positive because good choice test drive sales service was excellent after sales excellent "

18th December 2017 | Mr Peter Willows

"I had a great experience at Vertu Volkswagen Mansfield because they meet my needs"

16th December 2017 | Mr Mark Williams

"Vertu Volkswagen Mansfield staff were good because Tom Woods took the time to explain every step of the purchase to me, took care to show me how the vehicle's systems worked and sent me regular updates on the progress of the sale via phone, email and video)."

15th December 2017 | Mr Mark Richardson

"I'd endorse Vertu Volkswagen Mansfield because they don't pressure you to sign the dotted line, pleasure doing business "

12th December 2017 | Mr Peter Stamford

"The staff at Vertu Volkswagen Mansfield were good because no pressure sell listened to my needs felt very at ease "

10th December 2017 | Mr John Mowbray

"Because of very poor customer service after care, no handover of my dirty very . Very unhappy with the fact my car was driven down putting a further 400 miles on my clock, and I paid for it to be delivered on a low loader... unhappy "

4th December 2017 | Mr Jamie Streets

"Vertu Volkswagegeatn Mansfield were really helpful and I'd recommend them to all my friends and family nothing was to much and answered all my questions great service and I will be back thanks Tom Wood."

1st December 2017 | Mr Paul Cocking

"The Costumer service was outstanding, they kept in contact with me during the whole process letting me know what was going on and answered all questions. Abbie Smart & the Volkswagen team where great. Thank you. "

26th November 2017 | Miss Serjunnae Burgess

"I'd suggest Vertu Volkswagen Mansfield to a friend even though they are approx. 80 miles from home because I was treated efficiently and with a certain degree of courtesy followed by good service."

23rd November 2017 | Mr Neil Spedding

"Vertu Volkswagen Mansfield were helpful because each member of the team was extremely helpful and informative upon contact and Abbie Smart was excellent with telephone, email and face to face contact. "

23rd November 2017 | Mr Ben Allen

"I'd recommend Vertu Volkswagen Mansfield because the whole experience was easy and painless"

19th November 2017 | Mr Ben Heeley

"Vertu Volkswagen Mansfield were helpful because I actually visited two garages one Mansfield and also Lincoln and received the same attention to customers service at both and was very impressed "

13th November 2017 | Mr Barry Jackson

"I'd recommend Vertu Volkswagen Mansfield to anyone because it was a really good customer experience from start to finish. Tom looked after.myself really well and I will be coming back next time."

8th November 2017 | Mr Hardeep Shanker

"My experience at Vertu Volkswagen Mansfield was memorable because staff where helpful and helped select car that was right for us"

7th November 2017 | Mrs Vanessa Bramley

"I'd recommend Vertu Volkswagen Mansfield because they where professional from start to finish"

7th November 2017 | Mrs christina Harrison

"I had a great experience at Vertu Volkswagen Mansfield because all details were explained well and it was a smooth process with help available whenever."

6th November 2017 | Mr Lewis Deakin

"Vertu Volkswagen Mansfield were helpful because the service I received was the best. I have bought cars from other dealerships and not had the service I received at Vertu. I also found the price of the cars to be very competitive. I will definitely be back when I need to purchase another car in the future. I would also like to thank Ashley personally for been a great help and for been friendly, informative and professional. Thanks for a fab car "

3rd November 2017 | Miss Lindsey Sykes

"My husband bought his car from them and has been completely satisfied, my relative has bought hers from there."

24th October 2017 | Mrs Susan Baggaley

"I was pleased with Vertu Volkswagen Mansfield and would recommend them because they are nice and genuine."

22nd October 2017 | Mr Sean Jones

"The staff at Vertu Volkswagen Mansfield were good because they were informative and knowledgeable without being pushy. Fraser gave us time to discuss the potential purchase and we felt more relaxed here than any other dealership we have previously visited."

22nd October 2017 | Mrs Marie Price

"I'd definitely recommend Vertu Volkswagen Mansfield because the sales people are excellent from start to finish, very knowledgable friendly, nothing is too much trouble.. great team!"

19th October 2017 | Mrs Claire Howells

"I'd endorse Vertu Volkswagen Mansfield because of Ash the saleman"

13th October 2017 | Mr L

"I'd recommend Vertu Volkswagen Mansfield to a friend because the service was second to none, Tom was very helpful and exceeded our expectations"

11th October 2017 | Mrs Victoria Snowball

"I would recommend Vertu Volkswagen Mansfield to friends and family because they were helpful in the purchase of my son's first car, however we were rather unhappy after traveling home in the car and having the tyre inflatin light come on. After checking all four tyres we found the two front tyres only had 17psi in one and 22psi in the other, far below the normal 32psi recommend. After reporting this to them the next day they said the tyres would have been checked prior to us picking it up and asked us to keep an eye on them in case there is a problem. Funny how since we inflated them correctly they haven't changed! Also after getting the registration document back from DVLA it now appears that instead of registering the car in my son's name they have done it in mine, even though it was my son who signed all the paperwork apart from the 5 day insurance cover. It may not be much of an issue but when you get your first car it would be nice if it was in your name and not your mum's!!!! Vertu Volkswagen have apologised for the mixup blaming someone in admin, and have compensated us with free service and mot next year. Despite these problems I would still recommend them to friends and family because they were courteous, friendly and polite whenever we contacted them, and we are very happy with the car."

8th October 2017 | Mrs N

"The experience at Vertu Volkswagen Mansfield was fantastic because I received a warm welcome, had everything explained to me clearly and salesman understood my requirements and never pushed anymore. 10/10 service"

4th October 2017 | Mr Chris Tompkins

"I'd recommend Vertu Volkswagen Mansfield because they listen to your needs and we're able to match exactly what was required. Very professional, helpful, well mannered and not pushy. I would recommend without hesitation. Excellent staff, attention to detail and service. "

3rd October 2017 | Mrs Hilary Tetlow

"I was happy with the service at Vertu Volkswagen Mansfield because I didn't go to buy a car. I dropped my girlfriend of to pick her car up which had been serviced. Seen the car on the forecourt and wanted it. I spoke to the sales rep Simon had a look round the car and had a test drive. The car was priced well and was happy I wasn't being forced in to anything. I took time to think about it and went a head with it, with no pressure.good people and good service. Don't regret one thing. "

2nd October 2017 | Mr Russel Perkams

"My experience at Vertu Volkswagen Mansfield was cracking because the sales team are extremely friendly, knowledgeable and don't push you to purchase a vehicle. The general manager came out to chat with us on the day of collection which I have never experienced before."

28th September 2017 | Mrs Helen Wilson

"I would not recommend Vertu Volkswagen Mansfield because I have contacted by email x2 and phone X1 about a chip on the bonnet when delivered with no resolution"

27th September 2017 | Mrs C

"Vertu Volkswagen Mansfield were fantastic because of the price and customer service"

27th September 2017 | Mr Paul Macleod

"I would recommend Vertu Volkswagen Mansfield to friends and family because they provide a great service"

26th September 2017 | Miss Jodie Reynolds

"My experience at Vertu Volkswagen Mansfield was memorable because Simon who dealt with my purchase was very helpful and friendly and I would definitely recommend to friends and will go back myself in future years "

25th September 2017 | Mr Terry Earl

"Vertu Volkswagen Mansfield were great because the staff was friendly and never pushed for a sale and helped me through every step until they found me the perfect car. "

25th September 2017 | Mr Alex Hudson

Volkswagen Mansfield

Volkswagen MansfieldVolkswagen Mansfield
volkswagen

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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95 of Volkswagen Mansfield customers who bought a vehicle would recommend them to a friend