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100 reviews of Volkswagen Nottingham North

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Volkswagen Nottingham North

94

Overall satisfaction

96

Would recommend

"Great service from Jamie and the Crew at VW Nottingham North. Faultless. Fantastic car too."

14th December 2017 | Mr Keith Faulkner

"I'd suggest Vertu Volkswagen Nottingham North to a friend because I found Luke the salesman easy to get on with and nothing was too much trouble."

12th December 2017 | Mr Gren Gadsby

"My experience at Vertu Volkswagen Nottingham North was cracking because I think VW is the best European car Mechanically and Bodily very reliable cars. "

9th December 2017 | Mr Nurullah Hedayati

"Vertu Volkswagen Nottingham North were helpful because they had the type of vehicle I wanted, the salesman was extremely approachable and helpful, and the whole transaction was dealt with efficiently."

8th December 2017 | Miss Kirk

"My experience at Vertu Volkswagen Nottingham North was positive because Mike was extremely helpful and easy to talk to. He explained things well and nothing was too much to ask. I have already suggested to friends to buy their car from Nottingham North. "

6th December 2017 | Miss Charlotte Buttery

"Vertu Volkswagen Nottingham North were great because of great all round service."

6th December 2017 | Miss W

"Vertu Volkswagen Nottingham North were really helpful and I'd never consider going elsewhere I’d recommend them because customer service is exceptionally good. My needs and queries were a clear priority for the sales person "

29th November 2017 | Mr Clive Powell

"I'd recommend Vertu Volkswagen Nottingham North to a friend because of the fantastic service given"

22nd November 2017 | Mr Joe Longo

"My experience at Vertu Volkswagen Nottingham North was positive because I found exactly what I was looking for,the sales person was excellent,knowledgeable,polite,informative,keen to get me the deal I needed,an overall positive and enjoyable experience "

19th November 2017 | Mrs Debbie Kilner

"I'd recommend Vertu Volkswagen Nottingham North to anyone because they treat you like a normal human being when you don't have a lot of knowledge on cars. Very helpful and understanding when asked questions. "

19th November 2017 | Mrs Gillian L

"My experience at Vertu Volkswagen Nottingham North was positive because Jamie was helpful but also relaxed about the whole transaction"

17th November 2017 | Mr Simon Furnival

"Very helpful and patient, was a little nervous but he talked through everything. Kept in touch with me every step of the way and was always on the end of the phone to answer any queries. Very happy with the service and place."

13th November 2017 | Gillian Latter

"Vertu Volkswagen Nottingham North were fantastic because they found a car and had it ready within 3 days"

6th November 2017 | Mrs H

"The experience at Vertu Volkswagen Nottingham North was good because there were great choices of cars and great choices of prices.All you need for a successful buy"

4th November 2017 | Mr Brian Bent

"Very good sales experience, and great staff."

3rd November 2017 | Mrs S

"I was pleased with Vertu Volkswagen Nottingham North and would recommend them because sales staff very helpful - no pressure to buy - different finance/service options explained - good hand-over etc. - very pleased"

30th October 2017 | Mr Barry Pearson

"I'd recommend Vertu Volkswagen Nottingham North to a friend because they listened to my needs and helped me buy the car I wanted. I felt supported not pressured. "

21st October 2017 | Mr Kevan Brelsford

"I would recommend with a caution! Although sales person, vehicle and overall experience was positive there is a procedure fault in their system of selling. The car we bought was advertised both on Vertu and Motors site with 100 miles. This got my interest! When we had moved forward in conversations and sent personalized video we were then informed it was around 500 miles. Once credit check was complete and I had notified other dealers that I had found a car we were then informed that it was actually over 4000 miles. By this time much time had been spent searching for a car and we decided to continue with the purchase. When I phoned to see why this had happened, Craig the manager was unprofessional in his explanation to me. Chris Gray the very nice sales person saved the sale by phoning me straight back to say they could keep the car for 2 weeks until we could pick up as traveling from Scotland. Manager needs some training on how to speak to customers and advertising the current mileage and updating this information on websites needs to change. Overall very happy with car and sales person who very kindly picked us up from airport, just check they have given you the accurate and current mileage."

20th October 2017 | Mr M

"Luke Rowlett was extremely helpful without being overbearing and gave sound, quality information. Extremely pleased with customer service and explanations."

20th October 2017 | Lynn Watford

"I would recommend Vertu Volkswagen Nottingham North to friends and family because I think I got a great deal and also the sale person chris grey was a friendly guy and wasn't pushy "

16th October 2017 | Mr Lee Rowley

"The experience at Vertu Volkswagen Nottingham North was fantastic because Luke went the extra mile to ensure we received great customer service "

16th October 2017 | Miss Leiona Tyrrell

"I would recommend Vertu Volkswagen Nottingham North to friends and family because excellent product and excellent service received"

13th October 2017 | Mrs Fiona McLeod

"The experience at Vertu Volkswagen Nottingham North was good because they have a wide range of cars, the staff is very professional and friendly. Chris Gray did a great job explaining to me all my options so I couldn’t leave the shop eithout buying the car. The manager was extremely helpful to find the right finances solution that would fit to my budget. I will definitely go back to Vertu North to buy a car in the future! Besides I love VW! "

12th October 2017 | Mrs Eugenia Ortiz

"Couldn't have found a better dealership, best options and warranty would 100% recommend to friend"

10th October 2017 | Mr Willows

"I had a great experience at Vertu Volkswagen Nottingham North because My, wishes/requests were listened to by the staff and were accommodated. The car was prepped before my arrival to a high standard all paperwork was completed: road tax, number plate transfer, seven days insurance the car was ready to drive away.Excellent purchase. "

6th October 2017 | Mr William Dixon

"My experience at Vertu Volkswagen Nottingham North was memorable because Luke Rowlett, my salesman, dealt with the sale in a professional manner, with absolutely no pressure allowing me to make up my mind at each stage of the purchase. With him in the car, I was allowed to take it home to pick-up my wife so that we both could make our assessment of the car on our subsequent test drive. Back at the saleroom Luke then took me through the paperwork with care and understanding of my needs. Again no pressure which I really appreciated . On collecting the car it was presented in an immaculate state and could even have passed for a new car especially on lifting the bonnet where there was no sign of dirt/oil/or grease other than what should be there. I spoke about a minor spot on the rear seat. The car was immediately taken away and returned very quickly, spotless! On signing for the car I required some extras to be fitted and Luke Rowlett kept me informed during the week by phone. On the day of collection a video arrived showing my car under a fitted blue cover with 'I'm ready to go home ' printed on the side. I thought this to be a brilliant touch making the whole sale, for me, a happy experience. "

1st October 2017 | Mr Michael Abbott

"I would not recommend Vertu Volkswagen Nottingham North because whilst the car was what I wanted, but when I collected the finance balance that should have been ready for me was not available (my car that I traded in was worth more than the vehicle being purchased). This was not mentioned nor was it explained to me before I went to the dealership which put me in a compromised situation. It then took over a week for the cheque to be posted out to me. "

30th September 2017 | Miss Heather Barnby

"Vertu Volkswagen Nottingham North were really helpful and I'd recommend them because friendly staff and I found them to be honest and trustworthy. "

27th September 2017 | Mrs B

"I was happy with the service at Vertu Volkswagen Nottingham North because from start to finish the whole experience was impeccable! Excellent service! Thank you Luke. "

27th September 2017 | Mr T

"Vertu Volkswagen Nottingham North were fantastic because Luke dealt with the sale in a very professional manner and with no aggressive selling methods."

27th September 2017 | Mr Terry Vickers

"My experience at Vertu Volkswagen Nottingham North could have been better because they could of fixed the car like they said they would "

27th September 2017 | Mr Jordan Garnham

"Brilliant experience. The purchase of this car from Luke Rowlett could not have been better. Luke quickly understood my requirements, gave me time to explore all aspects of the purchase. Explained in detail where and when required. He has a firm handshake and looked me in the eyes at all times giving me confidence and the assurance needed at the time of such financial outlay."

25th September 2017 | Mr Michael Abbott

"first class service in every respect by Luke Rowlett."

22nd September 2017 | Mr Terry Vickers

"My experience at Vertu Volkswagen was extremely professional and my sales consultant had great customer relations skills he couldn't do enough for us and so a great big thank you to Mike Stubley. "

21st September 2017 | Mr Sanveer-raj Powar

"Vertu Volkswagen Nottingham North were fantastic because they gave me a good deal on a nearly new Sharon."

21st September 2017 | Mr Mark Burrows

"The staff at Vertu Volkswagen Nottingham North were good because overall they provided a good standard of service."

18th September 2017 | Mr Eugene Lucey

"Vertu Volkswagen Nottingham North were great because the salesman that I dealt with, Jamie, was absolutely fantastic. Superbly accommodating, explained everything clearly, from the test drive to handover - a testament to Vertu! Many thanks. "

14th September 2017 | Mr Rossi

"They were very helpful and pleasant sales people."

7th September 2017 | Mr Sidney Randle

"I would recommend Vertu Volkswagen Nottingham North to friends and family because employees were helpful and nice to talk to. Have a wide selection of cars and overall good service "

6th September 2017 | Miss H

"I'd definitely recommend Vertu Volkswagen Nottingham North to friends and family because Chris Gray was an amazing sales person who treated me well. was like talking with a friend and he explained everything well."

5th September 2017 | Mr Rai

"The experience at Vertu Volkswagen Nottingham North was good because of the professional service & peace of mind buying from a reputable dealer"

4th September 2017 | Mr Daniel Matthams

"Vertu Volkswagen Nottingham North staff were good because They kept us informed every step of the way and did their best to locate a vehicle for us. Then made sure we were fully informed about the buying and transfer process by sending us regular emails video's and phone calls."

18th August 2017 | Mr B

"I'd endorse Vertu Volkswagen Nottingham North because staff very helpful without being too sales like.let's car sell itself "

18th August 2017 | Mr David Bryan

"I would recommend Vertu Volkswagen Nottingham North to friends and family because the service was great, the cars are brilliant and they'll last. "

16th August 2017 | Miss Mollie Bainbridge

"I'd endorse Vertu Volkswagen Nottingham North because they are professional;friendly and efficient."

16th August 2017 | Mrs Nicole Hepburn

"I'd recommend Vertu Volkswagen Nottingham North to a friend because the service was very good indeed"

12th August 2017 | Mrs B

"Vertu Volkswagen Nottingham North were great because the sales team especially nishan the sales man who who was with me from start to finish. 10/10 . "

8th August 2017 | Mr Foster

"My experience at Vertu Volkswagen Nottingham North was cracking because luke my sales assistant was very helpful and sorted everything for my new car"

7th August 2017 | Mrs Annmarie Picker

"My experience at Vertu Volkswagen Nottingham North was memorable because pleasant sales staff, good environment and a very good deal on a BEAUTIFUL car!"

7th August 2017 | Mr David Winson

"My experience at Vertu Volkswagen Nottingham North could have been better because it just felt like they were doing me a favour "

7th August 2017 | Mrs Caroline Reynolds

"Excellent service in respect of the sale of our old car and the purchase of a replacement"

1st August 2017 | Robert Wood

"I'd suggest Vertu Volkswagen Nottingham North to a friend because they were very helpful"

30th July 2017 | Mrs Anne Mills

"The experience at Vertu Volkswagen Nottingham North was fantastic because it was fantastic"

28th July 2017 | Mrs M

"I'd endorse Vertu Volkswagen Nottingham North because courteouse & professonal staff."

26th July 2017 | Mr Mustak Patel

"My experience at Vertu Volkswagen Nottingham North was memorable because The salesman listened to what I wanted and then presented me with realistic choices. Salesman excellent. "

24th July 2017 | Mr William Powell Perry

"No pressurised sales tactics, no pushing people to use finance, customers well taken care of. Overall, a good experience in buying our new car."

24th July 2017 | Mr Michael Scott

"I'd suggest Vertu Volkswagen Nottingham North to a friend because our salesperson, Elle, was fantastic and helped us to find the perfect car. Could not recommend her enough, it was a pleasure. "

21st July 2017 | Mr G

"Awesome service with friendly professional staff "

20th July 2017 | Mr Mustak Patel

"My experience at Vertu Volkswagen Nottingham North was very good as we felt they had the car we wanted at a fair price, there was no pressure from Chris the sales person who made the transaction a pleasure to complete and ensured we were still happy with the car a few days later."

20th July 2017 | Mrs Julie Widdowson

"I'd suggest Vertu Volkswagen Nottingham North to a friend because Jamie Massie delivered excellent service and met my need and wants perfectly. The car is great and at the price I wanted. Very good experi nice from start to finish and beyond."

19th July 2017 | Mr Thomas Laarberg

"I was happy with the service at Vertu Volkswagen Nottingham North because the sales person Chris is very genuine and helpful. And he is very professional and a good sales man he given us a brief knowledge about this car and he sort out our all the queries in a very professional way. Me and my family extremely happy with our new car and we will definitely recommend this place to our family and friends."

19th July 2017 | Mr Nandan Bisht

"Would like to say a massive thanks to Christopher Gray from the Vertu Volkswagen at Daybrook. Not only did he find me my perfect first car within a matter of half an hour, he went the extra mile to get the car for me to test drive within 24 hours. Made me feel extremely comfortable and didn't once make me feel under any pressure. Thanks again, one extremely happy customer, Danny!"

14th July 2017 | Mr Danny Lever

"Vertu Volkswagen Nottingham North were great because of the outstanding, professional and efficient way in which Luke Rowlett dealt with my purchase from start to finish. This is the first time I have written a testimonial but I feel the need to let you know what a brilliant job Luke has done. His attitude, help and understanding of my needs to get the perfect car at the right price will guarantee me continuing to use VW in the future. Thank you Luke. "

11th July 2017 | Mr Roy Sharp

"Vertu Volkswagen Nottingham North were great because of a good & pleasant service. "

10th July 2017 | Mr Stuart Allcock

"Vertu Volkswagen Nottingham North staff were good because they provided what I needed"

8th July 2017 | Mr S

"The experience at Vertu Volkswagen Nottingham North was fantastic because as usual I got what I wanted "

5th July 2017 | Mr Crabtree

"Vertu Volkswagen Nottingham North were helpful because, explained everything very clearly, happy with used vehicle deal."

4th July 2017 | Mrs Jolita Movsisyan

"Excellent all round service, friendly and efficient"

29th June 2017 | Jeremy Dalton

"I'd suggest Vertu Volkswagen Nottingham North to a friend because all my needs were met"

27th June 2017 | Mr Nick Bowser

"The staff at Vertu Volkswagen Nottingham North were very friendly and explained each step very clearly. Luke took me through my experience from start to finish. "

23rd June 2017 | Miss Megan Plowman

"Very professional and efficient."

22nd June 2017 | Mr Brian Hodgson

"I'd recommend Vertu Volkswagen Nottingham North because the staff are brilliant and genuine nice guys. The car was immaculate upon arrival and they sorted me with a nice package that suits my needs. Brilliant seevice! "

15th June 2017 | Mr James Parnell

"Vertu Volkswagen Nottingham North staff were good because my entire experience has been, in one word... Excellent! "

12th June 2017 | Mrs Lisa Toone

"I'd definitely recommend Vertu Volkswagen Nottingham North because the staff is very friendly, very polite and transparent, they presented all the options in a fair manner, they didn't push for anything and they were amazing. Luke Rowlett is great, it was a pleasure to do business with him and get my first car sorted very quick. Well done guys, keep the good work up!"

8th June 2017 | Miss Oana C

"My experience at Vertu Volkswagen Nottingham North could have been better had I not been messed around with part exchange price/deal and subsequent negotiations for the final car. Disappointing. Whilst my salesman was excellent, I felt his senior took advantage and the whole process was extremely stressful to the point I was ready to walk away twice! Very disappointing and poor customer relations. I will never buy from a Vertu again as a result and would choose to go through a broker next time."

8th June 2017 | Dr Nabeela Ahmed

"Vertu Volkswagen Nottingham North were great because the salesperson (Luke Rowlett) was extremely informative, communicated effectively and always spoke to me in a friendly manner. The service I received here was top notch and I couldn't be happier with my purchase. "

1st June 2017 | Mr Farrell

"Excellent customer service. Mike Stubbly proved very knowledgeable answering all of the questions asked. He was very professional with a approachable friendly manner. The purchase was for my son and Mike included Joe throughout the whole process, knowing which bits of the sale would be of interest to him and which bits wouldn't. Excellent service provided. "

30th May 2017 | Mr Spooner

"My experience at Vertu Volkswagen Nottingham North was positive because the salesman Christopher grey did all he could do to make the car the best he could within reason "

27th May 2017 | Mr F

"Our first experience of a fantastic car buying salesperson - Jamie has been pro active in calling us when we were finalising a couple of other places, polite and helpful on the phone, and worked hard to get us a good deal. In person, very friendly and affable, patient while taking the time to answer all our questions and explain all sorts of things re the car. Not once did we feel like we were being forced into buying the car. This comes after speaking to and meeting a large number of VW Sharan dealers across the country! Overall, Jamie made our car buying experience pleasurable, and is an asset to his company, having converted us from buying one of two Sharans in other cities. Thank you and all the best!"

22nd May 2017 | Ms Fern

"Vertu Volkswagen Nottingham North were fantastic.Luke Rowlett, the salesperson who helped us through the selection and purchase could not have been more helpful and knowledgeable. Extremely pleasant and efficient but more important in my view not pushy in any way. Even after purchase of the vehicle Luke kept in contact to ascertain whether there were any issues arising. "

10th May 2017 | Mr Anthony Glover

"The salesperson was very helpful and checked I was happy with all that he did. "

5th May 2017 | Mr B

"I'd suggest Vertu Volkswagen Nottingham North to a friend because the service and personality was friendly and affable. The ability to discuss honestly offers and conditions was forthright and candid. "

5th May 2017 | Mr Gary Parker

"The experience at Vertu Volkswagen Nottingham North was good because the service was great by Christopher Gray and I will put a great word in for him, I was looked after and was chosen a great car for my needs I would recommend to friends and family. I will be going back in the future for services and if I need an upgrade in several years time. Just want to thank everyone there. "

4th May 2017 | Mr Megan Joy Cocker

"My experience at Vertu Volkswagen Nottingham North was memorable because everything from the initial viewing of the car was explained in clear and simple terms. All queries I had were answered on the spot and I was kept updated throughout the period from agreeing to the purchase of the car until completion of sale. Post sale service has been excellent too. I would happily recommend Vertu Volkswagen Nottingham to anyone looking for a used or new car."

3rd May 2017 | Mr Ron Spencer

"I'd recommend Vertu Volkswagen Nottingham North to a friend because their friendly helpful and sell good quality cars with great care"

2nd May 2017 | Miss elise christie

"The experience at Vertu Volkswagen Nottingham North was fantastic because Luke Rowlett treated us with respect and kept us well informed through out our purchase, answering any questions we had.He did all this with a genuine smile, he always gave us the time we required and never felt under pressure at any time."

28th April 2017 | Mr Craig Woodford

"Great customer service (and patience) from Chris at Vertu Nottingham North. He really did go the extra mile to get things sorted!!"

28th April 2017 | Ms Andrew

"Vertu Volkswagen Nottingham North staff were good because they were very friendly, and although a friend accompanied me I felt that I would have been treated in the same way had I been a lone female. They made acquiring a vehicle a pleasant and positive experience."

27th April 2017 | Mrs Frances Dalton

"Vertu Volkswagen Nottingham North staff were good because they look after you, when something goes wrong with your vehicle like mine that had 6 things go wrong they work hard to sort it out "

23rd April 2017 | Mr Matthew Harrison

"Good service excellent salesman."

20th April 2017 | Mr Peter Henson

"I'd suggest Vertu Volkswagen Nottingham North to a friend because the salesman was very professional from start to handover."

11th April 2017 | Mr Adrian woodward

"Vertu Volkswagen Nottingham North were helpful because very attentive and professional throughout. Jamie wasn't pushy and didn't make us feel as though he needed a sale - would definitely recommend. "

11th April 2017 | Mr b

"Vertu Volkswagen Nottingham North were helpful because they found me a car that I was looking for"

5th April 2017 | Mrs Jane Cantliffe

"I'd definitely recommend Vertu Volkswagen Nottingham North to friends and family because of the expertise advice and helpfulness from the sales person."

5th April 2017 | Mrs Nazreen Khan

"My experience at Vertu Volkswagen Nottingham North was memorable because the purchase was fast and smooth with no sales pressure and I received a good deal that wasn't available elsewhere"

5th April 2017 | Mr Matthew Bickham

"Vertu Volkswagen Nottingham North were really helpful and I'd recommend them because the team are focussed on you and do not make you feel like you're 'just another sale'. Great service from Jamie & Luke. "

5th April 2017 | Ms B

"Vertu Volkswagen Nottingham North were fantastic because the salesman recommended a car and insurance packages for my needs "

4th April 2017 | Mrs Louise Burt-Altoft

"I'd suggest Vertu Volkswagen Nottingham North to a friend because the staff are absolutely lovely and helped wlme with all the information i needed to know"

27th March 2017 | Miss Beth Shortland

"I'd definitely recommend Vertu Volkswagen Nottingham North to friends and family because the sales person listened to what I wanted. There was a small issue with window seal which they resolved to high standard. Although there were a couple of delays when initially went to test drive the vehicle overall I have felt very happy with customer service."

26th March 2017 | Miss Catherine Mcmenamin

"I'd definitely recommend Vertu Volkswagen Nottingham North because . The sales person was excellent. Very helpfull and not pushy. Got the vehicle home the same day of purchase. The garage has a very high standered and I would recommend anybody to buy a car there."

23rd March 2017 | Mr David Vardy

Volkswagen Nottingham North

Volkswagen Nottingham NorthVolkswagen Nottingham North
volkswagen

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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96 of Volkswagen Nottingham North customers who bought a vehicle would recommend them to a friend