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100 reviews of Volvo Derby

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Volvo Derby

93

Overall satisfaction

94

Would recommend

"I'd definitely recommend Bristol Street Volvo Derby because the car I bought was competitively priced and the service I received from Meghan and the team was excellent."

16th July 2018 | Mr John Donaghy

"I'd suggest Bristol Street Volvo Derby to a friend because our experience was fantastic ... excellent customer service guys ...we will be definitely back when the time comes to swap our car 10/10 "

14th July 2018 | Mrs Heidi Carter

"I would recommend Bristol Street Volvo Derby to friends and family because they provide a friendly, yet professional service."

9th July 2018 | Mr Stephen Brewer

"The experience at Bristol Street Volvo Derby was fantastic because Range of Volvo cars choice"

9th July 2018 | Mr Ian Whittles

"Bristol Street Volvo Derby were fantastic because I dealt with Rosie, she was brilliant, kept me in the loop, forever sending useful emails, a really good experience. When she wasn't there someone else helped. Good vibe about the place, not stereotypical car sales people. really interested in the people not the sale."

3rd July 2018 | Mr Stephen Wood

"I was pleased with Bristol Street Volvo Derby and would recommend them because The staff were friendly and approachable. They talked me through the whole process and made me feel valued. "

1st July 2018 | Mrs Paula Barlow

"Bristol Street Volvo Derby were fantastic because they understood my needs and helped get what I wanted at a reasonable price"

29th June 2018 | Mr D

"Bristol Street Volvo Derby were great because I have never bought from a dealership before, the service I received from Megan was second to none, she was helpful without being pushy, she explained everything clearly, the car was just what I wanted and the deal I got was very competitive and fair"

28th June 2018 | Mrs Kathryn Douglas

"My experience at Bristol Street Volvo Derby was cracking because everything runs smoothly and efficiently, with friendly and helpful staff"

28th June 2018 | Mrs Margaret Thomas

"Bristol Street Volvo Derby were really helpful and I'd recommend them because they satisfied all my needs and much more. I felt like I was part of Volvo family right after stepping into showroom. "

27th June 2018 | Mr Marcin Solarz

"Bristol Street Volvo Derby were great because of the sales guy that I dealt with. Adam McKinlay was a pleasure to deal with and made the whole experience as painless as possible. He is a credit to your team there. He was very clear about the process and the documentation, but didn't waste my time going into too much detail, as requested by me. The team was able to work with me in the final negotiations, lead by Adam, which sealed the deal. The car was prepared well for my collection very quickly. Many thanks."

25th June 2018 | Mr Robert Purdy

"The experience at Bristol Street Volvo Derby was fantastic because sales lady was excellent"

23rd June 2018 | Mr Jeremy Wileman

"Bristol Street Volvo Derby were helpful because of a very helpful salesman"

22nd June 2018 | Mrs Janet Holloway

"The staff at Bristol Street Volvo Derby were good because of the level of standard provided. Extremely helpful throughout the whole process, very easy to get finance and it’s a very comfortable dealership to be at compared to most. We had Adam who helped us with everything and answered everything we needed to know and was really friendly and approachable, he’s a credit to the company. I think The price of the car goes bit dearer than what I expected."

21st June 2018 | Mr Mohammed Sageer Payyappully Mohammedkutty

"I had a great experience at Bristol Street Volvo Derby because Rosie, the sales lady who I dealt with throughout, explained all workings in the car and really new what she was talking about when it came to cars.. "

14th June 2018 | Mr Brett Newbery

"I had a great experience at Bristol Street Volvo Derby because they had the right vehicle in stock "

11th June 2018 | Mr Glen Porter

"I would recommend Bristol Street Volvo Derby to friends and family because they give a good all round service."

9th June 2018 | Mr Charles Foster

"I'd definitely recommend Bristol Street Volvo Derby to friends and family because the staff are friendly and professional and the selection of available cars was very good"

6th June 2018 | Mr Adrian Harris

"Bristol Street Volvo Derby were great because they were extremely friendly and helpful, Alex T did an absolutly fabulous job answering all questions we had about the car and it's history. The car was gleeming when we fetched it, inside and out! Tremendously happy with it !"

4th June 2018 | Miss Jessica Buxton

"Bristol Street Volvo Derby were helpful because adem made me feel at ease and explained everything brilliantly. Sales person ov the year thanks adem"

4th June 2018 | Mr Christopher Green

"I'd recommend Bristol Street Volvo Derby because they offer an honest and friendly service. "

23rd May 2018 | Mr Robert Cummings

"The experience at Bristol Street Volvo Derby was fantastic because Right car, right price"

21st May 2018 | Mrs W

"Bristol Street Volvo Derby staff were good particularly Rosie our sales person, who was very helpful and has been since our purchase. She was very professional and endeavoured to answer any queries that we had during and since our purchase. Would certainly go back to volvo again when we are next in the market for a car."

18th May 2018 | Mr John Jefferies

"I'd endorse Bristol Street Volvo Derby because Megan is an excexcellent ambassador for your company, no Megan , no sale!"

18th May 2018 | Mr Robert Fletcher

"I'd definitely recommend Bristol Street Volvo Derby to friends and family because of excellent service "

17th May 2018 | Mr Neil Wood

"I was happy with the service at Bristol Street Volvo Derby because they were all very friendly and approachable and megan couldn't help me enough"

17th May 2018 | Mr Clive Durrant

"Bristol Street Volvo Derby were great because the staff were friendly, helpful and took their time to explain things"

16th May 2018 | Mr Stuart Hill

"My experience at Bristol Street Volvo Derby was positive because the staff made the process extremely comfortable and made my wife and me trusting and very relaxed. "

16th May 2018 | Mr Ian Brown

"We were made to feel very welcome, everything was explained and we were well looked after."

15th May 2018 | Mrs Collette Bentall

"My experience at Bristol Street Volvo Derby was memorable because megan was so friendly and so easy to get on with and made the whole thing si easy even though there was lots of paper work megan made it so easy"

14th May 2018 | Mr James Jones

"I was pleased with Bristol Street Volvo Derby and would recommend them because the team were incredibly accommodating and well informed. Daniel helped me a greatly. Dealing with my daily phone calls prior to purchase without any worrries at all. On the day of purchase he addressed any questions we had Witt ease and talked through all the processes. Thankyou Daniel !!"

12th May 2018 | Dr Y

"I'd recommend Bristol Street Volvo Derby to a friend because the team are so focussed on customer excellence and make the buyer feel respected and wanted. Great staff with great attitude."

11th May 2018 | Mr Allan Brown

"I was pleased with Bristol Street Volvo Derby and would recommend them because I was given a fair price for my part exchange and paid a fair price for my new car purchase . The salesman and all the staff were very attentive and satisfied all my requiremennts."

30th April 2018 | Mr Robert Stanley

"I had a great experience at Bristol Street Volvo Derby because I was treated in a friendly professional manner"

24th April 2018 | Miss Sara Hall

"Bristol Street Volvo Derby were great because great people to deal with, Adam McKinlay was easy to deal with.My first Volvo! Superb car."

13th April 2018 | Mr Gary Jenkins

"The experience at Bristol Street Volvo Derby was well managed with excellent communication from first contact. No pressure either."

13th April 2018 | Mr David Goatham

"I went to Derby all the way from Manchester to find my perfect car, the sales person Adam was excellent and highly recommend asking for him if you are in the market for a new car."

13th April 2018 | Mr Rana

"My experience at Bristol Street Volvo Derby was positive because sales Staff went the Distance. Meghan , Louise, & Andy Very competent sales Personel"

7th April 2018 | Mr Alan Matthews

"I'd recommend Bristol Street Volvo Derby because of the all round service of sales and service staff"

26th March 2018 | Mr J

"The experience at Bristol Street Volvo Derby was fantastic because Our sales person was very attentive listened to our needs and gave us a deal that fit our budget and provided us with alk the information we needed to make an informed decision..very very happy "

25th March 2018 | Mr Darren Waldron

"I'd recommend Bristol Street Volvo Derby to a friend because they were very helpful and professional "

21st March 2018 | Mr Philip Lott

"The staff at Bristol Street Volvo Derby were good because they were knowledgeable, professional and friendly"

12th March 2018 | Mr Paul Coathup

"I was happy with the service at Bristol Street Volvo Derby because they are a good and caring company, and also reliable, selling good quality products."

8th March 2018 | Mr Makunyapane Matubatuba

"The experience at Bristol Street Volvo Derby was fantastic because nothing was too much trouble, the car was presented to a high standard and the barista style coffee was spot on."

6th March 2018 | Mr A

"I'd definitely recommend Bristol Street Volvo Derby to friends and family because staff are polite and go the extra mile to ensure you are satisfied with your choice of vehicle."

2nd March 2018 | Mr Mark Downing

"Bristol Street Volvo Derby were really helpful and I'd recommend them because , open curteous and friendly."

2nd March 2018 | Dr Kelvin Steele

"I'd suggest Bristol Street Volvo Derby to a friend because the costumer service is fantastic and very knowledgeable about the products on offer."

16th February 2018 | Mr L

"I'd endorse Bristol Street Volvo Derby because the service was very efficient & easy. "

16th February 2018 | Mrs Nichola McBride

"The experience at Bristol Street Volvo Derby was great because the sales service was very professional."

12th February 2018 | Mrs Jacqueline Lenihan

"Bristol Street Volvo Derby were great because the sales person went the extra mile to source the exact spec we wanted. "

7th February 2018 | Mr Iain Wakefield

"The experience at Bristol Street Volvo Derby was fantastic because there was no pressure, a relaxed discussion around the sale and an enormous amount of patience while I sold my old car. "

5th February 2018 | Dr John Daniels

"Megan at Bristol Street Volvo Derby was great because she made my car purchase so easy and straightforward and met all of my requirements efficiently and with a great attitude."

3rd February 2018 | Mrs D

"I'd definitely recommend Bristol Street Volvo Derby because I was able to find a vehicle that met my requirements that I could safely buy on line"

2nd February 2018 | Mr Trevor Collins

"Bristol Street Volvo Derby staff were good because they were professional in all aspects of the sale"

23rd January 2018 | Mr David Heappey

"My experience at Bristol Street Volvo Derby could have been better because we had difficulty in parking, discrepancy in paperwork ie finance .we,ve never been charged for fuel ever before."

11th January 2018 | Mr King

"I would not recommend Bristol Street Volvo Derby because you forgot to do diamond bride before we picked up the car and when it went back in it was a complete mess"

7th January 2018 | Mrs Jacqueline Tuckwood

"I'd endorse Bristol Street Volvo Derby because the sales staff are very pleasant ,helpful and attentive. Pity the workshop aren't as well organised."

29th December 2017 | Mrs Catharine Attwood

"The experience at Bristol Street Volvo Derby was fantastic because we have always been treated in a friendly but courteous manner, regardless of reason for the visit. Be it, servicing, problem, enquiry or just to browse. All the staff are exceptional."

17th December 2017 | Mrs Jennifer Lord

"Bristol Street Volvo Derby were really helpful and I'd recommend them because they are the local Vovo dealership"

30th November 2017 | Mr Christopher Bell

"My experience at Bristol Street Volvo Derby was positive because it was easy to find the right car for me and the finance package was perfect. "

24th November 2017 | Miss Susan Williams

"The experience at Bristol Street Volvo Derby was fantastic because of the lovely helpful friendly staff who give you outstanding service."

22nd November 2017 | Mr Fletcher

"Bristol Street Volvo Derby staff were good because They were very helpful in explaining the cars feastures."

21st November 2017 | Mr Kenneth Sowerby

"I'd recommend Bristol Street Volvo Derby because I received efficient and prompt service and have bought a great car"

10th November 2017 | Mrs B

"I was happy with the service at Bristol Street Volvo Derby because good value and all the team were very helpful"

31st October 2017 | Mr Dean Berry

"Bristol Street Volvo Derby were really helpful and I'd recommend them because the sales staff could not do enough for you. We had an issue with slight front bumper damage on pick up day which I pointed out to the staff. But it wasn't a problem , the following week I dropped the vehicle back at the dealers,was given a loan car and picked the xc60 up the following day. Job done."

23rd October 2017 | Mr Philip Swann

"Very little attention paid by the salesperson - no follow up other than 'I need a copy of your license'. Mix up with the paperwork - the scar wasn't taxed when it arrived - had to call to check and wait until it was processed."

23rd October 2017 | Mr Adam Spry

"I'd suggest Bristol Street Volvo Derby to a friend because the salesmen/women are all very helpful in explaining documents and the process you follow. "

16th October 2017 | Mr Jacob Hewitt

"I would recommend Bristol Street Volvo Derby to friends and family because you are made to feel part of there family and nothing is to much for them to help with "

9th October 2017 | Mrs Mary Cranshaw

"I would recommend Bristol Street Volvo Derby to friends and family because they couldn’t do enough for me"

6th October 2017 | Mr Warren Gilfoyle

"Bristol Street Volvo Derby were great because they were willing to negotiate on the screen price and reach a compromise that benefitted both parties."

2nd October 2017 | Mr Mark Jackson

"I'd endorse Bristol Street Volvo Derby because we received an excellent service from everybody involved in the purchase of our Volvo. Darren Moore in particular, who was the salesperson assigned to the sale, is a class act. Not pushy, very knowledgeable and impeccable customer service from start to finish. "

29th August 2017 | Mr S

"The experience at Bristol Street Volvo Derby was fantastic because Darren listened to me and then went straight to a few options that would meet my needs. He was extremely helpful and showed attention to detail"

19th August 2017 | Mrs Clark

"My experience at Bristol Street Volvo Derby could have been better because l was given incorrect information about number of owners."

14th August 2017 | Mr Peter Bamford

"I had a great experience at Bristol Street Volvo Derby because staff are courteous and know the strength of their products."

14th August 2017 | Mr Michael Paul Clayton

"I would not recommend Bristol Street Volvo Derby because the agreed rectifications had not taken place and the car had not been internally valeted, dog hair on the back car window had not been removed and sweet debris in the back passenger cup holder pointed out during the test drive had not been removed, it had not been vacuumed or valeted as promised although it had been washed and the tyres blacked. I had to chase the replacement of the parcel shelf blind which had been found but not fitted and the tow bar cover had not been replaced and I was told that the manager had stopped the rectification. The windscreen wipers where are worn out and had obviously not been checked during the service and should have been. This was all mentioned in the follow up call, but only apologies were forthcoming. Please note the dealership had been allowed over two weeks to do this work and I was told it had only come out of the valet when I picked up the car on the Saturday afternoon and it was too late to rectify and I live too far away for a return visit. The car also had 200 more miles on the clock when I picked up.I was also told the vehicle only had one former keeper and receipt of the log book it was clear I was the third owner! The above aside its a nice car, but I hope the second owner has not sold due to problems that I have not yet discovered."

7th August 2017 | Mr Hugh Attfield

"I'd suggest Bristol Street Volvo Derby to a friend because They have a wide selection of classy cars,the garage was pristine,and the staff could not have been more helpful."

19th July 2017 | Mr Dennis Phillips

"I'd recommend Bristol Street Volvo Derby to a friend because very professional service."

17th July 2017 | Mr P

"Bristol Street Volvo Derby were great because they were thorough with a good range of cars and happy to answer my questions. "

14th July 2017 | Miss Sophie Entwisle

"My experience at Bristol Street Volvo Derby was positive because there was a helpful and friendly attitude by all members of staff including sales, finance and the service team. "

12th July 2017 | Mrs Dawn Vincent

"I'd suggest Bristol Street Volvo Derby to a friend because they look after their customers properly."

11th July 2017 | Mr William Golden

"My experience at Bristol Street Volvo Derby was positive because the sales team were friendly and professional and sold me a vehicle that exactly matched what I was looking for"

30th June 2017 | Mr H

"I'd definitely recommend Bristol Street Volvo Derby because the sales person was direct and no messing about. I asked for a good deal and got one without any bartering or hidden extra costs. I prefer a no nonsense down to earth pitch from a salesman and this is what I got, for me, the salesman got things spot on. The vehicle was exactly what I was after and I was very happy in choosing to purchase from here."

23rd June 2017 | Mr Simpkin

"My experience at Bristol Street Volvo Derby could have been better because there has been absolutely no proactive follow up after sales. Bristol Street Derby still owe me a refund of a £500 deposit three weeks after it was due to be returned to me and there seems to have little or no effort to sort the problem out. Several phone calls have elicited promises of follow up but I am still out of pocket. I find this totally unacceptable."

16th June 2017 | Mr Diarmuid Healy

"My experience at Bristol Street Volvo Derby was positive because staff are happy and bonded. Friendly experience in a relaxed atmosphere I was passing and just called in iKnew exactly what I wanted and Chris O Donnell responded well ;proffesionally and promptly.and the deal was done. He brought the car from Sheffield the next day and I bought it. "

13th June 2017 | Mr Lloyd Bestwick

"Great dealership. "

29th May 2017 | Mr Michael Snowdon

"Bristol Street Volvo Derby were great because the staff were friendly and professional. They have also shown care and concern since the purchase. It's like belonging to a family! "

20th May 2017 | Mr S

"My experience at Bristol Street Volvo Derby was cracking because there was no hard sell. We had identified the car in advance, so we took it for a test drive and decided we wanted it. The negotiations were trouble free and Chris Newman was very professional. He was able to get us the spare wheel and cargo netting we wanted and the 50% finance at 0%."

5th May 2017 | Mr H

"The experience at Bristol Street Volvo Derby was great because good friendly service."

25th April 2017 | Mr Melvyn Butler

"I would recommend Bristol Street Volvo Derby to friends and family because the attentive to my needs when choosing a new car by the sales person ANNA"

23rd April 2017 | Mr Alastair K

"I'd definitely recommend Bristol Street Volvo Derby to friends and family because the staff were helpful without being pushy."

15th April 2017 | Mr David Colebrook

"Bristol Street Volvo Derby were helpful because they listened to what I was saying and what I was looking for in a vehicle and helped my find a car that suited me"

12th April 2017 | Mrs C

"The experience at Bristol Street Volvo Derby was fantastic because of their quick friendly and personal service. Perfect"

29th March 2017 | Mr Jamie Davies

"Bristol Street Volvo Derby were fantastic because brilliant customer service and treated really well through the process! "

25th March 2017 | Mrs Nicola Stone

"Bristol Street Volvo Derby were really helpful and I'd recommend them because they are 'person-centred', i.e., focused on the prospective buyer's needs as opposed to selling a car 'at all cost'! On the occasions I've purchased from them, the staff I've dealt with have spent a lot of time getting to know me so that they can match the best car and finance package to my needs. Like all businesses, staff will be working to targets but, in my experience, unlike some other dealers, this does not translate into applying pressure to buy. A special thank you to Derby's Service Manager and to Dan on this occasion. "

22nd March 2017 | Mrs Lynne B

"I'd definitely recommend Bristol Street Volvo Derby because they have helped both myself and my husband purchase excellent cars. Nothing is too much trouble for them and they are always ready to help. "

20th March 2017 | Mrs Lisette Taylor

"I'd definitely recommend Bristol Street Volvo Derby to friends and family because the level of service given by Anna Yianni was impecable. Despite not being fully aware of all the vehicles features and tapping on a colleagues shoulders for such information, her thoroughness throughout the sales process was very helpful."

14th March 2017 | Mr Jain

"I'd definitely recommend Bristol Street Volvo Derby because I was very pleased with the courtesy and patience shown during the process of purchase."

7th March 2017 | Rev Barry Collins

"Bristol Street Volvo Derby were great because they were helpful, friendly and informative without being " pushy". "

6th March 2017 | Mrs L

"I'd recommend Bristol Street Volvo Derby to a friend because I had nothing but 100% professionalism from David from the very start. He was at NO piont pushy or unwilling to help. "

23rd February 2017 | Mrs Sally Goodenough

"I'd definitely recommend Bristol Street Volvo Derby because from the moment we stepped onto the forecourt the sales person was friendly, knowledgeable and nothing was too much trouble. "

20th February 2017 | Mr Brian Barratt

Volvo Derby

Volvo DerbyVolvo Derby
volvo

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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94 of Volvo Derby customers who bought a vehicle would recommend them to a friend