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100 reviews of VW Battersea

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of VW Battersea

92

Overall satisfaction

91

Would recommend

"Lookers Battersea Volkswagen were helpful because from the initial telephone contact Kyle Brown showed a genuine interest in securing a car for us and actually doing a deal, other VW dealers lacked drive and ambition"

26th February 2018 | Mr Ian Bailey

"I would not recommend Lookers Battersea Volkswagen because I am not completely satisfied with my purchase as it stands, although I have not had the chance to contact them to address my issues I would have hoped to have either had them reach out or received the missing car mats by now. On reflection, I am also unimpressed with the how the car was handed over as it included a stain to the drivers seat which I was assured would be removed. I was verbally advised to have the stain removed by my own arrangement with the invoive passed on to Lookers Battersea. Prior to doing so I will request written confirmation as I do not want to be left covering the cost myself. I have also noticed a technical fault regarding the rear wipers which I will need to be resolved adding more potential inconvienience due to something that should have been picked up through the 144 point inspection or service. I really hope all of these issues can be resolved soon for my opionion of Lookers Battersea to improve."

22nd February 2018 | Mr Chris Covey

"I'd recommend Lookers Battersea Volkswagen because they took a lot of trouble to find me a second hand polo which had done a low mileage and the Used Car Manager is very helpful and pleasant and the salesman Matthew."

22nd February 2018 | Ms Daphney Hargreaves

"My experience at Lookers Battersea Volkswagen was positive because the staff are friendly and helpful, the showroom is clean and welcoming and I have never had any problems with the service."

21st February 2018 | Mrs Lauren McLean

"I'd recommend Lookers Battersea Volkswagen to a friend because of the excellent sales team and great choice of cars."

19th February 2018 | Mr Simon Watts

"Lookers Battersea Volkswagen were fantastic because they catered to my needs and were helpful. Hospitality was great! "

16th February 2018 | Mrs Messele

"I'd definitely recommend Lookers Battersea Volkswagen because of their expert knowledge, honest and practical approach and the high level of customer service"

12th February 2018 | Mr Dominic Fenton

"Lookers Battersea Volkswagen were great because overall service was excellent "

6th February 2018 | Mr William Bouvert

"I would recommend Lookers Battersea Volkswagen to friends and family because the service was outstanding and in particular Chris Petrides made the whole buying process a pleasure to deal with and an asset to your company you need to keep hold of him, he will go far!"

5th February 2018 | Ms Annie Clowsley

"Lookers Battersea Volkswagen were great because they have great customer service and are very easy to deal with. Luke always returned our cLl and nothing we asked was too much trouble "

5th February 2018 | Mrs Minoo Gabriele

"My experience at Lookers Battersea Volkswagen could have been better because they could have done what they said. I rang back to chase and they were busy. I left my details And they didn't ring me back."

4th February 2018 | Mr V

"Lookers Battersea Volkswagen were helpful because the quality of the service was very high and I have found the car I was looking for."

3rd February 2018 | Mrs Elise Sabran

"The experience at Lookers Battersea Volkswagen was fantastic because I trusted the salesman Turkay Suleyman. He was knowledgeable and attentive and was in no doubt he was doing his best to find the right car and deal for me. I wouldn’t hesitate to recommend Turkay and Lookers to others."

31st January 2018 | Ms Christina Skinner

"I would not recommend Lookers Battersea Volkswagen because they didn't respond to my query and the quality of their advert was not up to those of their competitors."

30th January 2018 | Mr Roy S

"The experience at Lookers Battersea Volkswagen was fantastic because the Sale Executive people you have working their. They are all great but the gentleman who dealt with me was amazing. Thank you for all of your assistance VW Best Regards Jordan Benn-Burton"

29th January 2018 | Miss Jordan Benn-Burton

"Lookers Battersea Volkswagen staff were good because they were friendly, helpful and gave us a good price on our old car."

29th January 2018 | Mr Ryan

"The experience at Lookers Battersea Volkswagen was good because the staff are very friendly and knowledgeable. They do try to upsell a lot of things which increase the overall price drastically so be aware of all the breakdowns explained in the many firms you are asked to sign"

26th January 2018 | Miss Emma Briant

"I was pleased with Lookers Battersea Volkswagen and would recommend them because they were every honest , took the time to explain to me all my options of buying a car from them. "

24th January 2018 | Mr Craig Lloyd Durrant

"The experience at Lookers Battersea Volkswagen was good because of help of the salesmen and the offer they gave me on the Vw polo I purchased"

23rd January 2018 | Mr David Farenden

"I would recommend Lookers Battersea Volkswagen to friends and family because they have team of people very professional, friendly and straight forward in dealing"

22nd January 2018 | Mr Ahmad Khan

"Turkay Suleyman - most knowledgeable and enthusiastic car dealer I have ever come across. Make him your point of contact. "

22nd January 2018 | Mr Adam B

"I'd recommend Lookers Battersea Volkswagen because the level of knowledge and helpfulness of the staff was excellent."

18th January 2018 | Mr Adam Sime

"I would recommend Lookers Battersea Volkswagen to friends and family because Ian Davidge works there."

16th January 2018 | Mr Sabeti

"My experience at Lookers Battersea Volkswagen was good in every way."

16th January 2018 | Mrs H

"Lookers Battersea Volkswagen were helpful because they made the purchase process easy"

16th January 2018 | Mr M

"Lookers Battersea Volkswagen staff were good because they know what they are talking about, very helpful and patient."

15th January 2018 | Miss Kellie McCarthy

"Lookers Battersea Volkswagen were fantastic because the service was very friendly. The person who served me was new however still made me feel comfortable that i was in good hands. he made my experience very pleasant and thats what made me chose to buy as I hadn't decided if i was going to buy a new car or not."

11th January 2018 | Miss Costley

"I had a great experience at Lookers Battersea Volkswagen because they were friendly, fast with their response and competitively priced."

10th January 2018 | Mr Julian Sheldrake

"Lookers Battersea Volkswagen were really helpful and I'd recommend them because my initial visit to purchase was helpful and considerate."

9th January 2018 | Mr Tim Thompson

"The experience at Lookers Battersea Volkswagen was good because the choice of vehicles available to view and test drive was excellent and the service we received from Luke was first rate."

8th January 2018 | Mr Simon Goodbody

"Lookers Battersea Volkswagen were fantastic because I had never purchased a car before and the personalised support offered was absolutely what I needed. The sales and finance team took time to explain everything fully and were very patient and kind as well as being extremely efficient and professional. "

5th January 2018 | Mrs Jill Bryan

"I'd endorse Lookers Battersea Volkswagen because the salesman was extremely professional, polite and not at all the stereotypical car salesman!"

5th January 2018 | Mrs Jessica S

"I'd endorse Lookers Battersea Volkswagen because they are friendly, welcoming and helpful while also very professional."

3rd January 2018 | Mr Nicholas Broadhead

"I'd recommend Lookers Battersea Volkswagen to anyone because of the service they give "

2nd January 2018 | Mr B

"I'd endorse Lookers Battersea Volkswagen because of how promptly and professionally both Simone & Luke dealt with my enquiry. Squeezing me in within 18 hours of my initial enquiry."

2nd January 2018 | Mr Michael Ongel

"The staff at Lookers Battersea Volkswagen were good because they cared about my choice."

22nd December 2017 | Mr Pedro Williams

"My experience at Lookers Battersea Volkswagen was memorable because they are very good."

20th December 2017 | Ms Marlane Farrel

"I'd definitely recommend Lookers Battersea Volkswagen to friends and family because they answered the phone."

16th December 2017 | Mr Chantelle Grey

"The experience at Lookers Battersea Volkswagen was fantastic because they are so good and professional. "

16th December 2017 | Mr P

"Lookers Battersea Volkswagen were great because Luke went above and beyond I’m delivery memorable customer service "

16th December 2017 | Miss D

"I'd definitely recommend Lookers Battersea Volkswagen because they have lots of cars"

15th December 2017 | Miss Scott

"I'd endorse Lookers Battersea Volkswagen because Andrew Knowles is an extremely professional, friendly and helpful sales person."

12th December 2017 | Ms Emma Bruce

"My experience at Lookers Battersea Volkswagen could have been better because I shouldn't have been kept waiting so long for the salesman and should've been talked through the finance better"

11th December 2017 | Mr Alex Wright

"I'd recommend Lookers Battersea Volkswagen to anyone because they are good."

11th December 2017 | Mr Y

"Lookers Battersea Volkswagen were really nice and helpful."

11th December 2017 | Ms Hazel Perry

"I'd endorse Lookers Battersea Volkswagen because good service "

10th December 2017 | Mr David Knechtli

"I was pleased with Lookers Battersea Volkswagen and would recommend them because it’s great and there’s no dealerships better"

7th December 2017 | Mr Michael Panayi

"Lookers Battersea Volkswagen staff were good because friendly approachble staff willing to help you make your decision without hassling you."

7th December 2017 | Mr Cudjoe

"I'd definitely recommend Lookers Battersea Volkswagen because buying a car can be a difficult experience and the salesman, Michael Mosengo, did a fantastic job to reassure us that we were making a good decision. "

4th December 2017 | Mr Peter T

"Lookers Battersea Volkswagen were great because they had a vast range of cars, fantastic finance deals and a very positive attitude and manner. Would recommend to anyone to go and buy a car from them. "

4th December 2017 | Miss Norton

"Lookers Battersea Volkswagen were great because of the overall service I was given and the car they found for me."

27th November 2017 | Mr Jordan Phillips

"I'd definitely recommend Lookers Battersea Volkswagen to friends and family because they were efficient and had what I wanted to test drive."

27th November 2017 | Mr John Cunningham

"I'd recommend Lookers Battersea Volkswagen to anyone because they were helpful, knowledgable, courteous, charming and took time to explain everything in detail. "

25th November 2017 | Mrs Katharine Greenwood

"1. The car broke down the very next week. 2. I was not given the "The Service heath check" report. 3. I was told that the Cambelt needs chenging every 5 years before I bought the car. Later on when the car went to the service because of electrical engine fault the advisory report indicated that I need a cambelt change and a break fluid change."

25th November 2017 | Mr Jaroslav Kamensky

"I'd endorse Lookers Battersea Volkswagen because the service I received was excellent and I am very pleased with the POLO I bought"

23rd November 2017 | Mrs Victoria Jacobsen

"Lookers Battersea Volkswagen were helpful because they were always positive, prompt, patient and upbeat in their approach but never too pushy! "

22nd November 2017 | Mrs C

"I'd suggest Lookers Battersea Volkswagen to a friend because they were very knowledgeable, friendly and professional."

17th November 2017 | Ms Lucy Jane

"The staff at Lookers Battersea Volkswagen were good because of the great sales and management team."

15th November 2017 | Mr Smith

"The experience at Lookers Battersea Volkswagen was good because for the reasons stated above"

11th November 2017 | Mr Ian Jackson

"I would not recommend Lookers Battersea Volkswagen because , it offers no specific incentive to go there, it's very much take it or leave."

10th November 2017 | Mr Peter Jones

"The staff at Lookers Battersea Volkswagen were good because they were helpful and friendly "

4th November 2017 | Mr David Rose

"The experience at Lookers Battersea Volkswagen was good because they had the car I wanted and it was painless. "

1st November 2017 | Mr Firas Iskandarani

"The experience at Lookers Battersea Volkswagen was good because all satff are experienced"

31st October 2017 | Mr Mohamed Samsom

"My experience at Lookers Battersea Volkswagen was memorable because Michael offered a prompt and professional response to my enquiry resulting in a 3 day turnaround from enquiry to collection."

27th October 2017 | Mr Harrison

"The staff at Lookers Battersea Volkswagen were good because they went the extra effort to get me the car I wanted at the right price."

25th October 2017 | Mr Matt Ray

"Poor service and bad customer requirement gathering "

20th October 2017 | Mr Thomas Brooke

"My experience at Lookers Battersea Volkswagen could have been better if they tried dealing with my original query and not trying to force a car i’d Already specifically said I DIDN’T want. And because I reiterated that fact, I never got anymore communication from them. They’re just interested in the hard sell"

20th October 2017 | Mr K

"I had a great experience at Lookers Battersea Volkswagen because the sales executive - Ian Davidge - was friendly and efficient and Lookers offered me an attractive deal on a new VW Passat."

20th October 2017 | Mr Joe Ruston

"Lookers Battersea Volkswagen were helpful because the sales staff were knowledgeable and courteous."

15th October 2017 | Mr Simon Cook

"Lookers Battersea Volkswagen were great because they are very helpful, their staff are friendly and the dealer was able to answer mg question to the best of his knowledge. There office was very clean and got offered coffee/other drinks"

9th October 2017 | Miss L

"I had a great experience at Lookers Battersea Volkswagen because they offered what we wanted."

7th October 2017 | Mr Colley

"Nicely local dealership with friendly and knowledgeable staff."

22nd September 2017 | Dr Russel Winder

"I'd recommend Lookers Battersea Volkswagen because of the enormously high sales and service standards they provide from start to finish - even down to going the extra mile and delivering the car with the personal touch."

20th September 2017 | Mr Stephen James

"I was happy with the service at Lookers Battersea Volkswagen because your sales person were friendly, informative, and kept us updated ."

18th September 2017 | Mr Richard Pexton

"The staff at Lookers Battersea Volkswagen were good because they arranged a test drive for me at my work, agreed to the route of my choosing, and were prompt and honest. Thank you."

18th September 2017 | Mr H

"I'd recommend Lookers Battersea Volkswagen to anyone because efficient and friendly"

17th September 2017 | Mr Anh Viet Nguyen

"New car salesman paid little attention to what we wanted and offered a bad price on a car which didn't meet our ideal requirements. After I did the deal elsewhere he seemed surprised and then indicated that he could have done a similar deal on a car which did meet our requirements. I neither have the interest in, nor the time for, his silly games. "

13th September 2017 | Mr Norman Brown

"I was very happy with the service at Lookers Battersea Volkswagen. Michael was very helpful from start to finish and the whole process was very professional."

11th September 2017 | Mr Tim Godfrey

"The experience at Lookers Battersea Volkswagen was good because the staff were helpful land reassuring and efficient."

11th September 2017 | Ms Laetitia Olney

"Lookers Battersea Volkswagen were great because they listened and helped more than they needed to."

4th September 2017 | Mr Mark Wiltshire

"I'd suggest Lookers Battersea Volkswagen to a friend because of their high quality helpful service. "

29th August 2017 | Mr Tobias Pritchard-Davies

"I had a great experience at Lookers Battersea Volkswagen because Michael was great. "

22nd August 2017 | Mr Nick Zept

"I'd definitely recommend Lookers Battersea Volkswagen to friends and family because i was very happy with the service i got."

21st August 2017 | Mrs Ruth Rosie

"Lookers Battersea Volkswagen were helpful because they were responsive, used great technology, understood what we were looking for and had a sense of humour"

21st August 2017 | Mr James Watson

"I would recommend Lookers Battersea Volkswagen to friends and family because the staff are very helpful"

20th August 2017 | Mr David Bonney

"Lookers Battersea Volkswagen were great because the sales rep, Shannon, was friendly professional, efficient and always concerned that the car was the right one and ticked all the boxes in terms of price age size and right fit for purpose. And the car is brilliant."

19th August 2017 | Mr H

"I'd recommend Lookers Battersea Volkswagen to a friend because the salesman was very helpful, honest and not pushy at all. "

18th August 2017 | Mr Ian Mike

"I'd definitely recommend Lookers Battersea Volkswagen to friends and family because they did their very best to make the right deal and were very helpful and made a very good presentation of the car on collection. "

15th August 2017 | Mrs Jane Firth

"Lookers Battersea Volkswagen were helpful because the sales executive was helpful."

12th August 2017 | Mrs Danni Doe

"Lookers Battersea Volkswagen were fantastic because they do all they can to make sure you get the greatest deal. They make sure you understand everything in detail and answer any questions you have. They were very helpful to me and even took their time to help me search for a cheaper insurance deal . "

8th August 2017 | Miss Bianca Ndlovu

"I was pleased with Lookers Battersea Volkswagen and would recommend them because of the personnels knowledge of their products and their approachability. Also not too pushy."

7th August 2017 | Ms Patricia Shaw

"The experience at Lookers Battersea Volkswagen was good because the staff were friendly, the sales consultant was keen to make sure we were looking at the right car for the right price for our needs, and we felt that every detail was clear to us. the test drive was what we wanted and needed in order to really feel the potential of the car as we moved from a big car to one that suits London driving and traffic better. it was great to be given transportation to clapham junction. thank you."

1st August 2017 | Mr Hopkins

"Lookers Battersea Volkswagen were really helpful and I'd recommend them because the standard of service is far superior to large supermarket car dealerships. They have specific knowledge on all of the VW range providing that next level of service. "

31st July 2017 | Mr Christian Clarke

"I had a great experience at Lookers Battersea Volkswagen because Shanon was extremely helpful and efficient. "

28th July 2017 | Miss K

"I would recommend Lookers Battersea Volkswagen to friends and family because they are very professional and not pushy."

27th July 2017 | Mr Samatha May

"Lookers Battersea Volkswagen staff were good because they answered all of my questions and helped me with my research."

26th July 2017 | Mr Dave Pamele

"I'd suggest Lookers Battersea Volkswagen to a friend because they really looked after me and didn't put me under any pressure."

26th July 2017 | Mr Wayne Mus

"Lookers Battersea Volkswagen were great because of the great service and cars on offer."

26th July 2017 | Mr Robert James

"Lookers Battersea Volkswagen were fantastic because the staff were friendly knowledgeable and not pushy. The buying process was very easy. Great dealership. "

24th July 2017 | Mr Henry M

"My experience at Lookers Battersea Volkswagen was positive because they are 1st Class in everything they do. "

24th July 2017 | Mr Roland Gomes

VW Battersea

VW BatterseaVW Battersea
volkswagen

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

107 Vehicles

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91 of VW Battersea customers who bought a vehicle would recommend them to a friend