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100 reviews of VW Blackburn

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of VW Blackburn

87

Overall satisfaction

87

Would recommend

"I would not recommend Lookers Blackburn Volkswagen because they lie to you..an when you ask to buy a car they say they will ring you back with further details about the car but dont ring back instead sell the car to someone else...i will be contacting the ambudsman about this dealership and its unethical practises..."

13th December 2017 | Mr P

"My experience at Lookers Blackburn Volkswagen could have been better because the salesperson(s) could think of the customer instead of their commission"

12th December 2017 | Miss Susan Bush

"Lookers Blackburn Volkswagen were really helpful and I'd recommend them because everything went smoothly I was impressed by how well organised the dealership is."

12th December 2017 | Mr Andrew Daley

"I would recommend Lookers Blackburn Volkswagen to friends and family because you don't get the 'hard sell' just gentle suggestions as to why it is a good idea to buy today which you can take or leave."

11th December 2017 | Mrs Scott

"Lookers Blackburn Volkswagen were helpful because they are my local vw dealership and they were very helpful although i havent purchased yet"

11th December 2017 | Mr Robert Hancock

"I'd definitely recommend Lookers Blackburn Volkswagen because of the quality of service, special mention to Paul Riding"

7th December 2017 | Mr Geraint Williams

"Lookers Blackburn Volkswagen were fantastic because they made the experience every easy and were very professional throughout the sale"

6th December 2017 | Mrs Joanne Heap

"I would not recommend Lookers Blackburn Volkswagen because they haven't even got the respect to call back "

6th December 2017 | Mr James Wilson

"Adam at Lookers Blackburn Volkswagen was very good because he explained everything in detail and he (Adam) went out of his way to help he even delivered the car on his day off, bless him because he had a busy day the day after"

4th December 2017 | Mrs Doreen Gregory

"I was happy with the service at Lookers Blackburn Volkswagen because they prepared my car so it was perfect for when I came to pick it up, they also went through every document to ensure I understood everything about the car and my finance deal. Overall very happy with the service I recieved."

4th December 2017 | Mr T

"Lookers Blackburn Volkswagen were helpful because they didn't rush me into any thing I so the car I wanted and lookers did everything really nice car thanks for everything"

1st December 2017 | Mr Craig Hereford

"I'd definitely recommend Lookers Blackburn Volkswagen because the staff were excellent!"

1st December 2017 | Mrs Lindsey Middleton

"I would not recommend Lookers Blackburn Volkswagen because you were too pushy "

30th November 2017 | Mr Giles Bridge

"The experience at Lookers Blackburn Volkswagen was good because staff was great especially Jason Files great guy very helpful "

30th November 2017 | Mr Sajhad Mahmood

"I would recommend Lookers Blackburn Volkswagen to friends and family because... good sales men wasnt pushy. Phil was excellent with me. offer on finance was lower than previous years with other dealers. "

29th November 2017 | Mrs Gemma Leaver

"I would not recommend Lookers Blackburn Volkswagen because getting a car on lease PCP was the single worst idea I have ever had . Don't get me wrong the staff were great and have done there job brilliantly . "

28th November 2017 | Mr Donald Wharton

"The staff at Lookers Blackburn Volkswagen were good because I eventually dealt with a Sales person who seemed happy to address any concerns I might have. I asked for several cosmetic items to be looked at prior to delivery and this was organised and carried out. There was a period after terms had been agreed where they could have followed up with me on what had been agreed and checked i had all the information i needed. After I chased and got the information needed it was plain sailing. "

27th November 2017 | Mr Derrick Edwards

"Lookers Blackburn Volkswagen staff were good because ...they looked after us and everything was ready to go as we wanted to take car same day"

27th November 2017 | Mrs Barbara Sanders

"Lookers Blackburn Volkswagen were really helpful and I'd recommend them because they gave excellent service from start to finish "

27th November 2017 | Miss Diane Dumon

"I would not recommend Lookers Blackburn Volkswagen because my enquiry into purchasing a car was answered incorrectly, meaning I needed to look elsewhere for a vehicle that met my requirements. I had completed some research on the make and model and was totally confused after receiving the information, which turned out to be incorrect. This then wasted my time looking further into the Tiguan specifications, models and model names. The speed in answering my query was quick, which is good, but I'm afraid even after apologising, I had lost confidence with the salsperson and searched elsewhere for my new vehicle."

27th November 2017 | Ms Unknown

"I would not recommend Lookers Blackburn Volkswagen because the quote was completely wrong for my price range, and I found something much better and cheaper somewhere else."

27th November 2017 | Mr F

"Lookers Blackburn Volkswagen were helpful because they are really helpful and explain everything in detail."

27th November 2017 | Mr T

"My experience at Lookers Blackburn Volkswagen was cracking because I got exactly what I wanted and Lewis was excellent "

24th November 2017 | Mr Paul Jones

"I was happy with the service at Lookers Blackburn Volkswagen because it was an easy pleseant experiance"

21st November 2017 | Mr Mark P

"Lookers Blackburn Volkswagen were helpful because they went above and beyond for us"

21st November 2017 | Mrs Susan Green

"I'd definitely recommend Lookers Blackburn Volkswagen because the salesperson I dealt with was very good and made me feel comfortable."

19th November 2017 | Mr Wayne Moorhead

"I'd definitely recommend Lookers Blackburn Volkswagen because the staff are professional, friendly & helpful"

18th November 2017 | Mrs Elizabeth Wood

"I'd suggest Lookers Blackburn Volkswagen to a friend because they seem to have improved what was dire customer service and now seem to have a better attitude toward their customers."

17th November 2017 | Mr Graham Yates

"Lookers Blackburn Volkswagen were great because they help me with my questions without being pushy to sell me something"

15th November 2017 | Miss Francesca Samuels

"Lookers Blackburn Volkswagen were really helpful and I'd recommend them because of the salesmen I dealt with."

14th November 2017 | Mr Matthew Davies

"I'd endorse Lookers Blackburn Volkswagen because good overall and friendly service I more glowing recommendation will be given if my concerns about my vehicle are sorted ( just need to take the vehicle back to them for inspection "

13th November 2017 | Mr Jason Whiteoak

"I'd definitely recommend Lookers Blackburn Volkswagen because of the friendly service and a very reasonable offer"

13th November 2017 | Mr Ram Ranganathan

"I'd recommend Lookers Blackburn Volkswagen to a friend because of the excellent service, attention to detail and offers available"

9th November 2017 | Mrs Victoria Bennett

"Lookers Blackburn Volkswagen were fantastic because there was no pressure selling and all my queries were answered in easy to understand layman terms."

9th November 2017 | Mr David McCallum

"I'd recommend Lookers Blackburn Volkswagen because from start to finish very satisfactory"

8th November 2017 | Mrs Valerie Birtwistle

"Lookers Blackburn Volkswagen were really helpful and I'd recommend them because they have a good slection of used vehicles"

6th November 2017 | Mr Adam Boucher

"Lookers Blackburn Volkswagen were really helpful and I'd recommend them because they are professional and accommodating. "

4th November 2017 | Miss Rebecca Chadwick

"The experience at Lookers Blackburn Volkswagen was great because I was made to feel very special. Sean Stokes and the Lookers Team were brilliant. The whole family was looked after very well. Nothing was to much. Sean explained the whole process and made purchasing a car a pleasure. Keep hold of him!! He's a young and very talented individual. My experience was so good I will definitely be coming back. I will be recommending Lookers Blackburn and in particular Sean Stokes to my family and friends. Thank you very much. Sanjay Sethi"

3rd November 2017 | Mr Sanjay Sethi

"I would not recommend Lookers Blackburn Volkswagen because, I was given an appointment to look at a car and planned my day around being there as it is a long drive. When I was almost there I noticed a missed call and a message. This was just 30 minutes before I was due to look at the car. I was told he car was not on site as it was getting the wheels refurbished and thy would let me know when it was back. This was Tuesday and I have still not had a call. "

3rd November 2017 | Mr Richard Barnett

"My experience at Lookers Blackburn Volkswagen was cracking because the service we received from Sean Stokes was exceptional!"

31st October 2017 | Mr P

"My experience at Lookers Blackburn Volkswagen was positive because they have a fantastic sales team who ensure you get the very best deal, and have a very good selection of used cars, which is what I was after. All in all a big thumbs up to everyone at lookers blackburn. "

30th October 2017 | Mr Stephen Allanson

"I was happy with the service at Lookers Blackburn Volkswagen because my first experience of buying a new car was extremely easy, relaxing and very professional from start to finish."

27th October 2017 | Mr Shaun Gallager

"The staff at Lookers Blackburn Volkswagen were good because they were friendly, informative and didn’t do the whole pushy sales person thing!"

25th October 2017 | Miss Alex L

"Lookers Blackburn Volkswagen were fantastic because they were friendly, helpful and very courteous. I felt looked after and content that I was given honest reliable service and vehicle on purchase "

23rd October 2017 | Mrs Lindsey Beasley

"I'd recommend Lookers Blackburn Volkswagen because I got the car I wanted for a price I was happy with."

23rd October 2017 | Mr Tom Southgate

"The experience at Lookers Blackburn Volkswagen was fantastic because I got the care I wanted, within my budget and on time."

23rd October 2017 | Mr Alfred Larwood

"I would not recommend Lookers Blackburn Volkswagen beenuse "

20th October 2017 | Mr P

"As in my opening comments; Decent trade in value. Purchase price and the vehicle was the I wanted although there was plenty of choice. Friendly non aggressive approach by sales staff."

20th October 2017 | Mr John Ramsbottom

"I'd definitely recommend Lookers Blackburn Volkswagen to friends and family because they were helpful, courteous, efficient and responsive to my needs."

19th October 2017 | Mr Michael Peak

"I'd recommend Lookers Blackburn Volkswagen because of the friendly and non-pushy attitude of the rep. Jason F."

18th October 2017 | Mr Graham Russell

"Lookers Blackburn Volkswagen were great because process was easy and Paul was excellent."

18th October 2017 | Mr W

"The staff at Lookers Blackburn Volkswagen were good because they where so nice , helpful, and gave me time to think about the deal , no pressure sale which was nice for a change not many big companies are like that, would.100per cent come back to lookers Blackburn in the future, thanks again lookers from one happy buyer Mr Phillipson "

17th October 2017 | Mr Roy Phillipson

"Lookers Blackburn Volkswagen were helpful because theye offered goodd alternatives with in depth information."

16th October 2017 | Mr Paul Hunter

"My experience at Lookers Blackburn Volkswagen was positive because the service that I received was excellent. "

14th October 2017 | Mrs Leecy

"I was pleased with Lookers Blackburn Volkswagen and would recommend them because cars were at reason prices after services sale is better with one year promotions on certain items"

14th October 2017 | Miss Ingrid Harris

"Lookers Blackburn Volkswagen were helpful because they are Customer focussed, not pushy and demonstrated a reall 'get it right first time' approach. "

11th October 2017 | Mrs Alison Wilkinson

"I'd endorse Lookers Blackburn Volkswagen because they were flexible with visits and test driving, didn't push the sale, made my family feel welcome and kept in regular contact during the sale. "

9th October 2017 | Mr Andrew Brown

"I'd endorse Lookers Blackburn Volkswagen because of good service "

9th October 2017 | Mrs Susan Byrne

"Lookers Blackburn Volkswagen were great because they helped me find a deal which was reasonable. However I was disappointed at the fact i had agreed a price which included some extra products and after the agreement I was then told they are unable to finance these products which was very disappointing as i was hoping these products would be included."

9th October 2017 | Mr Adam Connor

"I would not recommend Lookers Blackburn Volkswagen because of the failure to properly present the car which was known to have been bought as my son's first car and to make amends for that disappointment. "

6th October 2017 | Mr Jeremy Karr

"I'd recommend Lookers Blackburn Volkswagen to anyone because the staff are really nice and super friendly "

6th October 2017 | Miss S

"I had a great experience at Lookers Blackburn Volkswagen because nothing was too much trouble for the salesperson Adam. "

6th October 2017 | Mrs R

"I would not recommend Lookers Blackburn Volkswagen because their after sales service is appalling and they don’t give a toss about their customers once you’ve driven your purchase away"

6th October 2017 | Mr P

"My experience at Lookers Blackburn Volkswagen could have been better because I never received a call back with a price for the car I was looking to purchase"

4th October 2017 | Mr Martin Wall

"Lookers Blackburn Volkswagen staff were good because they were keen to give good service"

30th September 2017 | Mr Norman Shaw

"I'd definitely recommend Lookers Blackburn Volkswagen because the quality of service I received from start to finish was faultless I dealt with a salesman called Alex he could not have done more for us. Superb experience"

29th September 2017 | Mr Wayne Earl

"I'd recommend Lookers Blackburn Volkswagen to a friend because they are very conversant with all the vehicles they sell"

29th September 2017 | Mr Reg C

"I was pleased with Lookers Blackburn Volkswagen and would recommend them because honest"

28th September 2017 | Mr John Baxter

"I was pleased with Lookers Blackburn Volkswagen and would recommend them because helpful staff "

26th September 2017 | Mr Andrew Robert

"Lookers Blackburn Volkswagen were helpful because they are knowledgeable and approachable."

26th September 2017 | Mr Mark Brandwood

"My experience at Lookers Blackburn Volkswagen was cracking because of the way I was treated! Excellent "

26th September 2017 | Mr Daniel James Tyson

"My experience at Lookers Blackburn Volkswagen was memorable because I was so looked after from start to finish"

25th September 2017 | Mr N

"Lookers Blackburn Volkswagen were great because Staff were Happy to help .We had travelled 40 miles to see the vehicle .Refreshments were given and given plenty of time to look at vehicle without pressure. Allin all a good experience"

24th September 2017 | Mr Adrian Lockwood

"Lookers Blackburn Volkswagen were fantastic because the staff are extremely friendly, approachable and accommodated our financial situation finding the right car for us. "

22nd September 2017 | Mr Abdul Rashid

"I'd definitely recommend Lookers Blackburn Volkswagen to friends and family because they are good."

21st September 2017 | Mr Robert Smith

"Lookers Blackburn Volkswagen staff were good because the professional yet personable way Adam Davidson dealt with me. Adam afforded me with a level of service that went above and beyond what I'd experienced at the other garages on my hunt for a car. "

15th September 2017 | Mr Jon Kelly

"The experience at Lookers Blackburn Volkswagen was fantastic because they made buying a car a real event that we will remember fondly and look to repeat again in the near future "

14th September 2017 | Mrs W

"I'd recommend Lookers Blackburn Volkswagen to anyone because they are very welcoming and friendly. They were willing to take their time with me to make sure I was comfortable with my purchase. "

14th September 2017 | Mr M

"I'd definitely recommend Lookers Blackburn Volkswagen because overall I was very happy with my experience in dealing with Blackburn Volkswagen. "

13th September 2017 | Mr Sean Tormey

"My experience at Lookers Blackburn Volkswagen was memorable because of the very friendly staff"

12th September 2017 | Mrs Susan Morris

"I travelled twice from my home in Ashbourne to purchase this vehicle. The sales team ensured that I was looked after and made sure I was not hanging about waiting. I picked a busy time of year as the new reg was just out. All together I would say the customer care is very good. "

11th September 2017 | Mr John Moore

"I'd definitely recommend Lookers Blackburn Volkswagen because they were all very nice"

11th September 2017 | Mr Mark Whiteside

"I'd suggest Lookers Blackburn Volkswagen to a friend because they are professional and welcoming without being OTT"

11th September 2017 | Mr Bower

"I'd definitely recommend Lookers Blackburn Volkswagen to friends and family because it has a nice atmosphere, is clean and well maintained. As a customer I was well looked after and didn't feel overwhelmed at all."

11th September 2017 | Mrs Natalie Naylor

"My experience at Lookers Blackburn Volkswagen was cracking because the customer service was excellent and my new car is great!"

11th September 2017 | Mr Watton

"I would recommend Lookers Blackburn Volkswagen to friends and family because they are local ,good parking, very friendly and professional."

11th September 2017 | Mr Robert Finney

"Lookers Blackburn Volkswagen were fantastic because they approached me with care and valued me as a customer."

5th September 2017 | Mr Mahmud Hussain

"The experience at Lookers Blackburn Volkswagen was good because the sales rep wasn't in your face or trying a hard sale. "

30th August 2017 | Mr William Wheale

"Lookers Blackburn Volkswagen were really helpful and I'd recommend them because very helpful for a first time buyer "

30th August 2017 | Miss Anna Sumner

"My experience at Lookers Blackburn Volkswagen could have been better because they offered me a low price for my car and then sell it on for £2500 profit and then couldn't be bothered to clean my new car to a decent standard."

29th August 2017 | Mr Harris

"The experience at Lookers Blackburn Volkswagen was great because no pressure and easy to deal with and helpful sales executive."

29th August 2017 | Mr Knowles

"Lookers Blackburn Volkswagen were great because great staff makes you feel welcome."

25th August 2017 | Mr David Cham

"I'd recommend Lookers Blackburn Volkswagen because the whole purchase was easy, communications excellent, and good friendly staff, and the car was exactly as I wanted, prepared well."

25th August 2017 | Mr Bagshaw

"The experience at Lookers Blackburn Volkswagen was great because I know some of the staff personally and they are good people, easy to deal with and friendly and deserve to be paid more!"

23rd August 2017 | Mr John Wassermann

"My experience at Lookers Blackburn Volkswagen was positive because the all staff was so polite with us"

22nd August 2017 | Mrs Sheila Blackburn

"I'd recommend Lookers Blackburn Volkswagen to a friend because the deal I got was competitive and fair."

22nd August 2017 | Mr Grant Hunt

"I'd definitely recommend Lookers Blackburn Volkswagen to friends and family because service and communications were excellent, and the coffee wasn't bad either!"

18th August 2017 | Mr Bagshaw

"great service, straight forward sale"

14th August 2017 | Mr D

"I'd endorse Lookers Blackburn Volkswagen because Phil and Lookers where a pleasure to deal with "

12th August 2017 | Mr Alex Thomson

"Lookers Blackburn Volkswagen were great because they restored my faith in car sales after a very bad experience. They went above and beyond to make sure i chose the right car for my needs, even though i knew what i wanted, they cemented the deal by giving me free rein to explore the site and test drive an option too. They were extremely friendly and approachable with not one moment were i didn't feel like i didn't belong there. Thanks guys for giving me an enjoyable experience of car shopping "

11th August 2017 | Mr Jamie Morris

VW Blackburn

VW BlackburnVW Blackburn
volkswagen

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

177 Vehicles

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87 of VW Blackburn customers who bought a vehicle would recommend them to a friend