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100 reviews of VW Blackpool

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of VW Blackpool

91

Overall satisfaction

92

Would recommend

"I would not recommend Lookers Blackpool Volkswagen because on the outside they are open, friendly and seem honest. However my experience has been marred by delays and false assurances that everything was being looked after when they clearly were not."

13th December 2017 | Mr Alan Jackson

"Lookers Blackpool Volkswagen staff were good because they were extremely friendly and helpful."

7th December 2017 | Mr Peter Armitage

"Lookers Blackpool Volkswagen were fantastic because they were helpful and professional "

6th December 2017 | Mrs Zarina Halsall

"I had a great experience at Lookers Blackpool Volkswagen because of the prompt service and helpful advice."

5th December 2017 | Dr Cobarsanellore Ramesh

"Lookers Blackpool Volkswagen staff were good because I didn't at any stage feel pushed to make a purchase (which is a rarity in car showrooms). I felt like Harry couldn't do enough for me and really looked after me. I have bought cars regularly for a number of years and this has been the best experience I have had to date."

5th December 2017 | Mr Thomas Smith

"I would recommend Lookers Blackpool Volkswagen to friends and family because very efficient helpful and honest had very bad experience at Honda with my daughter"

4th December 2017 | Mrs Elizabeth Holmes

"I would recommend Lookers Blackpool Volkswagen to friends and family because they offered great customer service and dealt with any questions efficiently. "

3rd December 2017 | Miss Lucy Dickinson

"My experience at Lookers Blackpool Volkswagen was memorable because of the excellent service, and the quality of the Golf GTi that I purchased."

2nd December 2017 | Mr Chris Harring

"Lookers Blackpool Volkswagen were fantastic because the knowledge of, communication by and sales style of the staff was first rate."

1st December 2017 | Mr Andrew Wright

"I was happy with the service at Lookers Blackpool Volkswagen because there customer service is excellent very friendly relaxed environment good "

1st December 2017 | Miss Kathryn McKenzie

"Lookers Blackpool Volkswagen were great because friendly professional staff, didn't feel any pressure or rush to decide, kept informed of developments by Graham Laing who was a pleasure to do deal with."

29th November 2017 | Mrs Watson

"I had a great experience at Lookers Blackpool Volkswagen because the sales team were not pushy, they were friendly and helpful. Overall a really good service. "

27th November 2017 | Mrs Isherwood

"My experience at Lookers Blackpool Volkswagen was positive because they tried their best to accommodate me."

27th November 2017 | Mr Alan B

"My experience at Lookers Blackpool Volkswagen was cracking because, well it was just great on all levels. And also since."

27th November 2017 | Mr Wayne Hillier

"The experience at Lookers Blackpool Volkswagen was great because salesperson confident with selling what is a quality product which they are proud of. "

23rd November 2017 | Mrs Karina Jackson

"The experience at Lookers Blackpool Volkswagen was fantastic because : The salesman Mr.Eden Fox was extremely helpful & patient & acted in a highly professional manner, with no hard sell & made the whole experience a pleasure"

22nd November 2017 | Mr Andrew Chapman

"The experience at Lookers Blackpool Volkswagen was great because everyone was extremely helpful,knowledgeable and pleasant to deal with,at no time did I feel pressurised to make a decision,I had time to think about my purchase,and to make sure this vehicle was right for me."

22nd November 2017 | Mrs Helen Battersby

"The quality of cars and service is excellent. Non pushy knowledgable staff who help."

21st November 2017 | Mrs P

"I'd recommend Lookers Blackpool thVolkswagen to anyone because the customer service great very efficient and a wide range of cars on offer and the after sales service is good to no problems"

20th November 2017 | Mr Clyde Weather

"The experience at Lookers Blackpool Volkswagen was fantastic because very likeable sales lady and man, also I could take my Cocker Spaniel in with me."

16th November 2017 | Mr Michael Mould

"My experience at Lookers Blackpool Volkswagen was cracking because it always is and that hasn't changed in the 8 years I have been going there."

16th November 2017 | Mr Michael Shakespear

"I'd recommend Lookers Blackpool Volkswagen to a friend because straightforward bookin in procedure, good health check video sent to phone, and the professional overall appearance"

14th November 2017 | Mr Steve Bather

"My experience at Lookers Blackpool Volkswagen was cracking because the staff provided an excellant and professional friendly service"

13th November 2017 | Mr John Kendal

"My experience at Lookers Blackpool Volkswagen was cracking because the salesman was very helpful, supportive and informative"

13th November 2017 | Mr Mark Hutchinson

"The experience at Lookers Blackpool Volkswagen was fantastic because being from Ireland it was so good to see a video of the car before going to the expense of traveling. This was done without asking and it was personal which made a lot of difference. On attending at Lookers we were treated so well. Welcome and offered tea coffee numerous times. Harry is a gentleman. Great experience of buying a car from street to test drive to delivery. "

11th November 2017 | Mr Martin Bray

"I would not recommend Lookers Blackpool Volkswagen because due to the points above"

11th November 2017 | Mr Anthony Bland

"I'd recommend Lookers Blackpool Volkswagen to a friend because friendly informative service.Time is no object to ensure that you understand and are completely happy with your purchase."

8th November 2017 | Mr Chris Battersby

"The staff at Lookers Blackpool Volkswagen were good because (see write up above) Eden was really helpfull ,approachable and explained things really well even helped me set up all my VW apps "

7th November 2017 | Mrs Sandra Hall

"The experience at Lookers Blackpool Volkswagen was good because the service is always of a high standard. I have used them twice now and had the same standard of service from them on both occasions that proves to me that they are consistent in their customer service. I have been to other dealers in the past and the service just isn't of the same standard. Thanks Lookers Blackpool. "

7th November 2017 | Mr Mike Murphy

"I would not recommend Lookers Blackpool Volkswagen because i feel the sales manager was not open and honest and the car was not prepared properly. when i have reported issues we have manged to solve some over the phone but think the car should have been given an appointment with me having to arrange myself to get the niggles sorted"

7th November 2017 | Mrs Airey

"The experience at Lookers Blackpool Volkswagen was good because very friendly and go out of their way to help. "

5th November 2017 | Mr Christopher Geddes

"Lookers Blackpool Volkswagen were fantastic because they were vey helpful"

4th November 2017 | Mr John Kendal

"The staff at Lookers Blackpool Volkswagen were good because it was all about the customer experience "

1st November 2017 | Mr Phil Brown

"The experience at Lookers Blackpool Volkswagen was good because they were not trying to get me to buy something straight away and showed me all of the documentation for the car i looked at, with no obligation"

25th October 2017 | Mr David Banks

"Lookers Blackpool Volkswagen were fantastic because they gave a first rate service at all levels."

25th October 2017 | Miss Joanne Fiddler

"I was happy with the service at Lookers Blackpool Volkswagen because graham and the team were friendly and professional throughout and I felt looked after. "

23rd October 2017 | Miss Kate Aldridge

"Still waiting for my log book from my old car ,so I can change my private ref 1 week still waiting,not happy"

23rd October 2017 | Mr Lawrence MacNally

"I'd definitely recommend Lookers Blackpool Volkswagen to friends and family because excellent before & after sales care"

23rd October 2017 | Mr Ian Astbury

"My experience at Lookers Blackpool Volkswagen could have been better Christiann would resolve the 3 issues we discussed over the phone as agreed and if he would return my calls and emails."

21st October 2017 | Mr Michael Davis

"The staff at Lookers Blackpool Volkswagen were good because their attention to detail could not be surpassed ."

16th October 2017 | Mr Leslie Holmes

"My experience at Lookers Blackpool Volkswagen was positive because everybody I dealt with explained things clearly and I felt I was valued. The use of video messages was unique in my experience and helped the personal feel to buy my car."

16th October 2017 | Mr W

"I'd recommend Lookers Blackpool Volkswagen to anyone because they offer a professional service without any sales pressure, remaining courteous at all times."

16th October 2017 | Mr Graham Hanson

"I visited lookers Blackpool with the intention of test driving a Golf R, had a quick look round the car park and found a Focus ST, a little expensive on tag for a 7 year old car but when i got closer it was clear to see why. It was immaculately maintained, low milage and came with 12 months mot, a week later the car was sat on my drive with no hassle and a straight talkin salesman had made some commission. "

7th October 2017 | Mr Daniel Kendrick

"I had a great experience at Lookers Blackpool Volkswagen because nothing was too much trouble and got a great deal"

6th October 2017 | Mr John Powell

"I would recommend Lookers Blackpool Volkswagen to friends and family because they provide a very good service."

3rd October 2017 | Mrs Mary Davies

"I was pleased with Lookers Blackpool Volkswagen and would recommend them because they do not push but give clear answers to any questions."

1st October 2017 | Mr Philip Smith

"I'd recommend Lookers Blackpool Volkswagen to a friend because the staff are extremely helpful without pressure to buy and they provide a knowledgeable and professional service."

28th September 2017 | Mr Garry Benson

"My experience at Lookers Blackpool Volkswagen was positive because Eden went over and above to try and secure me a vehicle. I live in the South of England and the experience was so good with Eden that I asked him to secure me a vehicle as opposed to a salesperson in the South."

27th September 2017 | Mr R

"I'd definitely recommend Lookers Blackpool Volkswagen because great choice of vehicles great service"

24th September 2017 | Mrs Amanda Stuchfield

"The experience at Lookers Blackpool Volkswagen was fantastic because they didn't treat me as a second rate citizen because I was a woman which I've experienced in the past."

23rd September 2017 | Mrs Nicholson

"The experience at Lookers Blackpool Volkswagen was great because of the reasons stated above"

21st September 2017 | Mr K

"Lookers Blackpool Volkswagen were helpful because they were very friendly and helpful. "

19th September 2017 | Miss Barbara Redhead

"I'd recommend Lookers Blackpool Volkswagen to anyone because of the customer service and the welcome you receive. Also the choice of cars are plentiful and well looked after."

19th September 2017 | Mr Brian Beesley

"Lookers Blackpool Volkswagen were great because of all the above answers "

18th September 2017 | Ms Jennifer Pickup

"My experience at Lookers Blackpool Volkswagen was positive because everything went smoothly with a great attitude and service."

18th September 2017 | Miss Chloe Hutchinson

"I'd recommend Lookers Blackpool Volkswagen to anyone because good service from professional & polite staff"

18th September 2017 | Ms Anne Stewart

"I'd recommend Lookers Blackpool Volkswagen to anyone because of the very good attitude of the salesmen and service offered."

12th September 2017 | Mr barry thompson

"I was pleased with Lookers Blackpool Volkswagen and would recommend them because having visited several car dealers recently this was the first place that they listened to what I was looking for and tried hard to find it for me. Graham was helpful and not 'pushy' which is very important to me."

10th September 2017 | Mrs B

"I would not recommend Lookers Blackpool Volkswagen because I believe once they have sold a car or finance policy they are reluctant to do as much as possible to reward customer loyalty"

6th September 2017 | Mr Thomas barnard

"I would recommend Lookers Blackpool Volkswagen to friends and family because sales staff were great not pushy just very helpful "

5th September 2017 | Mrs Julie Handley

"At Lookers Blackpool Volkswagen I would recommend Scott Young, he was helpful, informative, friendly and the whole process was made very easy."

5th September 2017 | Mrs Janet Hayward

"The experience at Lookers Blackpool Volkswagen was overall good with helpful friendly sales staff"

5th September 2017 | Mr Mark Rose

"Lookers Blackpool Volkswagen were fantastic because they are very professional, friendly, supportive, with no pressures. A very effective and efficient service throughout, and a great 'car buying experience'. Thank you "

4th September 2017 | Mrs Catherine Rickhuss

"I'd definitely recommend Lookers Blackpool Volkswagen to friends and family because they tried their best to get a good deal."

1st September 2017 | Miss Denise Lewis

"kers Blackpool Volkswagen were great because the sales man and manager were very helpfull and still looking for the right car for me"

1st September 2017 | Mr John Stanley

"Lookers Blackpool Volkswagen were great because they make you feel at ease and not taken advantage of throughout the experience."

29th August 2017 | Mr Brad Frankland

"I would recommend Lookers Blackpool Volkswagen to friends and family because you were very helpful "

24th August 2017 | Mr Clive Simpson

"My experience at Lookers Blackpool Volkswagen was positive because they helped me choose the right car for my everyday needs. "

23rd August 2017 | Mrs Diane Walsh

"The experience at Lookers Blackpool Volkswagen was good because the staff were friendly and efficient and helpful"

23rd August 2017 | Mrs Susan Rhodes

"The experience at Lookers Blackpool Volkswagen was good because the staff are friendly polite and accommodating. "

22nd August 2017 | Mr John Salisbury

"The experience at Lookers Blackpool Volkswagen was great because , very professional "

22nd August 2017 | Mr John Bower

"I'd definitely recommend Lookers Blackpool Volkswagen because of the good service and friendly staff "

22nd August 2017 | Mr Chris Eaton

"See my complaint above"

21st August 2017 | Mr John Dallinger

"I'd recommend Lookers Blackpool Volkswagen to a friend because of the friendly and helpful service they provide.."

19th August 2017 | Mrs Vanessa Trippier

"My experience at Lookers Blackpool Volkswagen was memorable because the sales staff were knowledgable and helpful"

17th August 2017 | Mr Kevin O'Kane

"The experience at Lookers Blackpool Volkswagen was fantastic because the service and advice given by the salesman was very helpful."

17th August 2017 | Mr Harry Errington

"I was pleased with Lookers Blackpool Volkswagen and would recommend them because they have a different range of cars"

16th August 2017 | Mr Fisher

"Lookers Blackpool Volkswagen were great because the service I received from Mathew and Eden was exceptional they kept me up to date with everything going with the car and it was a pleasure dealing with lookers Blackpool "

15th August 2017 | Mr Tom Leighton

"I'd recommend Lookers Blackpool Volkswagen to anyone because the staff do not force you to buy a car you don't want, they simply try and find the car that is right for you."

14th August 2017 | Mr Shuttleworth

"I would not recommend Lookers Blackpool Volkswagen because I think you didn't give a fair valuation on my exchange vehicle"

11th August 2017 | Mr Peter Aston

"Lookers Blackpool Volkswagen were helpful because both salesmen that we spoke to were extremely helpful and knowledgeable about finance and options available to us as a family on a tight budget. They took a great deal of time to show us different vehicles and explain the PcP option as we have never bought a new car before. The UP that we purchased was perfect for what we wanted. All round perfect service, we will be staying with VW for a very long time and will always go back to Lookers in Blackpool in future. Can't thank you all enough, we are very very happy all round. "

11th August 2017 | Mrs Wilkinson

"I'd recommend Lookers Blackpool Volkswagen because they make you feel like your important from your first visit / enquiry right through the sale and continuing into aftercare. The sales team are extremely polite and actually work as a team when needed, I could really tell that the team enjoyed their job which is a change from other commission based salesmen. Eden fox went the extra mile for us making sure we got in the car we wanted and within our monthly budget making buying a car as stress free as possible. "

11th August 2017 | Mr Daniel Bedford

"I'd definitely recommend Lookers Blackpool Volkswagen because the whole team are approachable, finding out what I want, not over selling, looking at my needs. And I came out with a car I really enjoy and got a good deal. Thanks."

9th August 2017 | Mrs Andrea Barber

"Lookers Blackpool Volkswagen staff were good because they were'nt pushey in sales, courteous and friendly and explained everything in great detail and assisted in purchasing the best suitable car according to my needs and choice. A very good buying experience from start to finish and after too which isn't often seen once the deal and purchase has been completed. i would recommend this dealership.... "

5th August 2017 | Mr P

"My experience at Lookers Blackpool Volkswagen was memorable because the service I received from start to finish was excellent, nothing was too much trouble for them."

2nd August 2017 | Mrs Jacqueline Beaumont-Ford

"My experience at Lookers Blackpool Volkswagen was memorable because good staff and cars "

31st July 2017 | Mr Christopher Dee

"My experience at Lookers Blackpool Volkswagen could have been better because it took a long time to sort out the details, I was never offered a test drive, the coffee came in card cups when it looks like a smart and upper class business, the part exchange price was abysmal and the monthly price wasn't any better. Although the person I dealt with was fantastic. "

31st July 2017 | Mrs Rachael Mathie

"The staff at Lookers Blackpool Volkswagen were good because they were knowledgable about the car I was interested in. "

29th July 2017 | Mr Mike Harvey

"I'd definitely recommend Lookers Blackpool Volkswagen because the service was excellent - thank you!"

19th July 2017 | Mrs Vanderlinden

"Lookers Blackpool Volkswagen were great because I felt there was a no pressure sales approach which you often find at car dealers, the guy obviously knew what he was talking about and the car pretty much sold itself"

17th July 2017 | Mrs Sue Walker

"Lookers Blackpool Volkswagen were helpful because they kept in contact and when I said my daughter was not perusing a purchase at present the matter wasn't pusher any further."

17th July 2017 | Mr G

"My experience at Lookers Blackpool Volkswagen was positive because Graham Laing was very keen to help with my search for a new car."

14th July 2017 | Mr Cole Maynard

"My experience at Lookers Blackpool Volkswagen was positive because of great personal service I received. Well done Christian."

12th July 2017 | Mr Andrew Browell

"The experience at Lookers Blackpool Volkswagen was great because i had great service, the only thing i would of changed, there were not matts in the car,"

10th July 2017 | Mr Jack Harrold

"Lookers Blackpool Volkswagen staff were great, they found the exact car I was looking for and sorted all the details out very quickly. I'm extremely happy with the service and with my new car. I will definitely be going back there! "

8th July 2017 | Mr Tomos Davies-Hughes

"Lookers Blackpool Volkswagen staff were good because the salesperson I dealt with was extremely knowledgeable and also very helpful & polite."

7th July 2017 | Mr Martin Parker

"I'd endorse Lookers Blackpool Volkswagen because the staff are respectful and helpful. The facility is quite accommodating and relaxed, you don't feel the pressure to buy. The new vehicles are obviously new but the approved vehicles are of a high standard, they sell themselves. Will surely come again."

7th July 2017 | Mr George Foroma

"They are the local dealer. Can help source cars from local area. "

5th July 2017 | Mr Sean Powell

"The experience at Lookers Blackpool Volkswagen was fantastic, I spoke with Declan and he was extremely helpful and not pushy at all but answered every question and also offered to show me other cars that they could get hold of if that was wasn't quite right for me. The only reason I didnt buy from here was personal preference and I preferred a different car. Other than that the team here are fantastic and I would recommend to anyone. "

4th July 2017 | Mr Declan Green

"The experience at Lookers Blackpool Volkswagen was good because the team were very efficient, knowlegable and helpful. "

3rd July 2017 | Mr Alan Martin

VW Blackpool

VW BlackpoolVW Blackpool
volkswagen

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

101 Vehicles

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92 of VW Blackpool customers who bought a vehicle would recommend them to a friend