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100 reviews of VW Northallerton

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of VW Northallerton

96

Overall satisfaction

99

Would recommend

"My experience at Lookers Northallerton Volkswagen was excellent. The whole purchase process was handled in a professional and friendly manner and and I am extremely pleased with my new car. Follow up has also been very good. The staff, and especially Craig, were so helpful and I would highly recommend Lookers Northallerton,"

12th December 2017 | Mrs F

"I'd endorse Lookers Northallerton Volkswagen because the service was good and trustworthy"

5th December 2017 | Mrs Sue O'Grady

"Lookers Northallerton Volkswagen were great because of excellent customer service, explanations and fast service."

4th December 2017 | Mrs Susan Bradbury

"I had a great experience at Lookers Northallerton Volkswagen because from the moment I walked in they listened, looked after me, put together a great deal. No fluff, no fuss, no sales pitch rubbish. Good Yorkshire honesty with an outstanding and experienced member of staff looking after me; James Fawcett. I will buy again without question. "

4th December 2017 | Mr Jozef Mycielski

"My experience at Lookers Northallerton Volkswagen was cracking because of the professional attitude of Chris Howarth. As a single woman buying a car I was treated with respect and not ignored as in other dealerships. Well done Chris and thank you. "

4th December 2017 | Ms Morag Brookes

"I was pleased with Lookers Northallerton Volkswagen and would recommend them because of the excellent service provided. "

4th December 2017 | Mr M

"I'd recommend Lookers Northallerton Volkswagen to a friend because I felt I could trust them and they were being honest with me"

2nd December 2017 | Mrs Janet Caldwell

"Lookers Northallerton Volkswagen were great because over all professional and friendly :-)))"

27th November 2017 | Mr Reddouan Krime

"My experience at Lookers Northallerton Volkswagen was positive because I received a first class service from entering the showroom to picking up my new car and also the after service could not be faulted."

27th November 2017 | Mr Colin Dawson

"The experience at Lookers Northallerton Volkswagen was fantastic because the sales team (Chris Vitty) were very helpful during the whole time I dealt with them, giving good advice throughout the whole time I dealt with them"

27th November 2017 | Mr John Wigmore

"My experience at Lookers Northallerton Volkswagen was cracking because Craig looked after me when i visited the showroom. I got the car that i wanted at a price i was happy with. service was brilliant and i would highly recommend."

27th November 2017 | Mrs Mary Thomas

"Lookers Northallerton Volkswagen were great because they had exactly what I wanted in price range went for a test drive really liked the car the salesman wasn't at all pushy easy to talk to all staff were nice and friendly and always offered a drink and biscuits which were very nice "

24th November 2017 | Mrs Wendy Peckitt

"My experience at Lookers Northallerton Volkswagen was cracking because James the salesman made us feel very welcome explained everythind we required and did not pressure us "

23rd November 2017 | Mr Neil Wright

"Lookers Northallerton Volkswagen staff were good because nothing was a problem ,all staff very efficient and professional.."

21st November 2017 | Mr Gerald Rennison

"The experience at Lookers Northallerton Volkswagen was great because the staff were very friendly and helpful "

13th November 2017 | Miss Samantha Bell

"I would recommend Lookers Northallerton Volkswagen to friends and family because they have an excellent salesman in Chris Vitty"

11th November 2017 | Mrs Caroline Marlein

"Lookers Northallerton Volkswagen staff were good because they are extremely friendly"

8th November 2017 | Mr Chris Perkins

"When dealing with Lookers Northallerton VW, the salesman never pushed for a sale, they gave professional advice and were able to answer all my questions. We only came into have a look at the VW Polo for a small run around, liked what we saw and bought one from stock that ticked the box. On a negative note to VW in general. We were also interested in the VW T-Roc, however no car was available to view and we were advised that it is not eligible for the VW scrappage scheme (SS). Non-inclusion of the T-Roc in the SS will more than likely tilt us to another manufacturer."

8th November 2017 | Mr C

"I would recommend Lookers Northallerton Volkswagen to friends and family because I could not thank James enough for the professional yet friendly mannor he showed in finding me the right car. I had total trust in him through out the process and didnt feel like he was a stereo typical sales guy trying to rip me off. I could not recommend James enough to my friends and family. He is a credit to your company."

6th November 2017 | Miss Kelly Austin

"I'd suggest Lookers Northallerton Volkswagen to a friend because the service was extremely helpful, friendly, efficient & professional - nothing was too much trouble!"

2nd November 2017 | Mrs Margaret Russell

"I was happy with the service at Lookers Northallerton Volkswagen because they are professional and friendly and understood my specific requirements in the vehicle I purchased. Simon Lea the Business Manager in the branch is an asset to the team and Lookers as a whole. "

1st November 2017 | Mr Ian Grigg

"I would recommend Lookers Northallerton Volkswagen to friends and family because the service I received was brilliant, Jack was very helpful."

1st November 2017 | Mrs Kay Richardson

"Lookers Northallerton Volkswagen were great because very trusting - didn’t waffle on. Lovely looking car. Showroom & staff where very smart & approachable "

31st October 2017 | Mr McMillan

"Lookers Northallerton Volkswagen were helpful because they sell VWs and they are quality cars"

30th October 2017 | Mr Sam Green

"Lookers Northallerton Volkswagen were fantastic because nothing was too much trouble"

29th October 2017 | Mr Sonny Playforth

"I was happy with the service at Lookers Northallerton Volkswagen because the car was immaculate and exactly what I was looking for but came at an affordable price. The staff were welcoming and the whole experience was enjoyable. "

26th October 2017 | Ms M

"The experience at Lookers Northallerton Volkswagen was good because a very professional outfit polite and friendly with knowledgeable staff overall a pleasure to deal with"

25th October 2017 | Mr Steve Bennett

"Lookers Northallerton Volkswagen were helpful because of there friendly non pressured professional approach."

25th October 2017 | Mr John McElroy

"The experience at Lookers Northallerton Volkswagen was great because overall I couldn't fault anything "

24th October 2017 | Miss Alexis Jeffrey

"Lookers Northallerton Volkswagen were really helpful and I'd recommend them because Chris was great to deal with didn't rush you explained everything kept in contact lady at reception lovely welcoming place "

23rd October 2017 | Miss Kate Arkwright

"Jack made buying a car so stress free and kept me up to date with what was happening and made it so quick and easy to sort with the paperwork. Jack was also so helpful in showing me around the car the best he could with it been a Vauxhall car "

23rd October 2017 | Miss Nicola Clarkson

"Lookers Northallerton Volkswagen were really helpful and I'd recommend them because the salesman was unobtrusive yet helpful whilst still providing a knowledgable intro to the car."

21st October 2017 | Mr Ian M

"I had a great experience at Lookers Northallerton Volkswagen because the service was far better than other dealerships I have visited "

18th October 2017 | Mr Mark Walker

"I would not recommend Lookers Northallerton Volkswagen because. Poorly organised showroom, car we looked at had been heavily smoked in and not any attempt made to valet the car. Asking top prices for the used cars. On the plus side, the salesman we dealt with was good and friendly, not too pushy but professional."

18th October 2017 | Mrs B

"My experience at Lookers Northallerton Volkswagen was cracking because straight forward, friendly people. use of ipad made it easier, test drive done even though not booked. "

17th October 2017 | Mrs Caroline Larsen

"The staff at Lookers Northallerton Volkswagen were good because they listened to my needs and tried to find the best solution for me"

16th October 2017 | Mrs V

"Lookers Northallerton Volkswagen were great because they were helpful "

12th October 2017 | Mr Vic Rispin

"Lookers Northallerton Volkswagen were fantastic because All the staff very pleasant and polite. Show room was spotless. . I was offered coffee within minutes of stepping into the showroom.I would definitely call again if I was thinking of purchasing a used car. Kind regards Margaret Sanders ."

10th October 2017 | Mrs Margaret Sanders

"My experience at Lookers Northallerton Volkswagen was very positive because of a relaxed atmosphere, no pressure and helpful in trying a selection of vehicles."

10th October 2017 | Mr C

"Lookers Northallerton Volkswagen were great because of the friendly approach of the sales executive."

9th October 2017 | Mr Ian Simpson

"I'd recommend Lookers Northallerton Volkswagen to a friend because they were friendly and efficient."

9th October 2017 | Mrs Hunter

"I'd suggest Lookers Northallerton Volkswagen to a friend because they knew the product and were interested in our needs and were straightforward with the best deal they could offer brilliant handover by Lee"

7th October 2017 | Mr Anthony Hellawell

"I'd definitely recommend Lookers Northallerton Volkswagen because the sales executive was extremely professional, friendly, honest and ensured everything went smoothly. He sorted out a suitable car and kept me informed throughout the process, making it really quick and straightforward. Thank you."

7th October 2017 | Mrs Helen Crowe

"I'd suggest Lookers Northallerton Volkswagen to a friend because they will help you find everything you need"

7th October 2017 | Mr Keith Lewin

"I'd definitely recommend Lookers Northallerton Volkswagen to friends and family because they are like a small family business"

6th October 2017 | Mrs Marjorie Thornton

"Lookers Northallerton Volkswagen were really helpful and I'd recommend them because we felt we very well looked after, throughout the whole process from initially walking in to receiving our car"

6th October 2017 | Mr Joseph Jopling

"The experience at Lookers Northallerton Volkswagen was fantastic because vehicles are competitively priced and all the staff are very friendly and helpful"

28th September 2017 | Mrs Debbie Cuming

"The Staff at Lookers Northallerton were helpful ,friendly.pleasant and nothing was a trouble to them.Yet they were still very professional. I applaud them all for their excellent service.I have no hesitation in recommending This dealership to future clients"

28th September 2017 | Mr John Westmoreland

"I had a great experience at Lookers Northallerton Volkswagen because sales person was helpful and informative"

21st September 2017 | Mr Jeremy Farmer

"Lookers Northallerton Volkswagen were helpful because they were friendly, not pushy and very helpful throughout. Great service! Highly recommended."

19th September 2017 | Mrs Poole

"I was happy with the service at Lookers Northallerton Volkswagen because the sales person was very helpful ,and prepared to give time in the shop ,nothing to much trouble for him "

19th September 2017 | Mrs Pamela Gribbon

"I'd recommend Lookers Northallerton Volkswagen to a friend because we get straight forward, honest advice, a professional service and very good communication throughout the whole process of buying a car from them. First class. "

18th September 2017 | Mrs Kerry Pulleyn

"Lookers Northallerton Volkswagen were great because of the friendliness of the staff"

17th September 2017 | Mr Matthew Kerridge

"The staff at Lookers Northallerton Volkswagen were good because very helpful & friendly , profesional ."

15th September 2017 | Mrs Janet Bratley

"I'd recommend Lookers Northallerton Volkswagen vet because very helpful "

14th September 2017 | Mrs Jacqueline Chamber

"Lookers Northallerton Volkswagen staff were good because they had the right balance between leaving us to look and providing advice and assistance "

14th September 2017 | Mr Mark Wilson

"My experience at Lookers Northallerton Volkswagen was cracking because of the professionalism displayed by your representative Mr Chris Howarth. Excellent in all respects."

13th September 2017 | Mr Robert Watson

"The staff at Lookers Northallerton Volkswagen were good because they were very helpful and knowledgeable"

5th September 2017 | Mr Vitty

"I'd suggest Lookers Northallerton Volkswagen to a friend because they are friendly and explain everything's "

2nd September 2017 | Mrs Polly Gibson

"I'd endorse Lookers Northallerton Volkswagen because the lady who dealt with us was very good, she explained every thing to me and was very friendly and pleasant. I think she is a valued member of your staff. "

29th August 2017 | Mrs P

"The experience at Lookers Northallerton Volkswagen was good because of the friendliness of the staff and salesperson. Lookers only sell vehicles, but experience of vehicle related products, like the towing attachment for e.g., would be an advantage to them, and customer satisfaction. But, overall, an excellent garage to deal with."

29th August 2017 | Mr Norman Mitchell

"I had a great experience at Lookers Northallerton Volkswagen because of positive communications unfortunately because I failed to leave a deposit I lost the car I selected & nothing else suitable"

26th August 2017 | Mr Andrew Holliday

"The staff at Lookers Northallerton Volkswagen were good because they provided great service and a great deal on the price of the vehicle. The car was delivered to my home, and my part exchange collected from home - no hassle - brilliant! "

25th August 2017 | Mrs F

"The experience at Lookers Northallerton Volkswagen was great because we had the personal touch from not just one but two members of the sales team and all went very, very well."

23rd August 2017 | Mr T

"Lookers Northallerton Volkswagen were great because of the reasons I've given above - I have, in fact, already told several people that they should 'look at Lookers'!"

23rd August 2017 | Mrs Barbara Walker

"My experience at Lookers Northallerton Volkswagen was cracking because personal service was second to non."

22nd August 2017 | Mrs Wake

"Lookers Northallerton Volkswagen were fantastic because they took a friendly and helpful approach"

18th August 2017 | Mr Richard Inglis

"The experience at Lookers Northallerton Volkswagen was good because accurate friendly information "

18th August 2017 | Mr Mike Blackburn

"The experience at Lookers Northallerton Volkswagen was great because it was straightforward, simple, friendly and fair."

16th August 2017 | Mrs B

"Very helpful, very professional "

16th August 2017 | Mr Norman Allan

"My experience at Lookers Northallerton Volkswagen was positive because the staff were friendly helpful and informative "

8th August 2017 | Mr David Vasey

"My experience at Lookers Northallerton Volkswagen was positive because they had a VAG vehicle (VW Up) at the price I wanted to pay. The salesman explained everything succinctly and didn't try to oversell any services."

8th August 2017 | Miss Georgia F

"I'd definitely recommend Lookers Northallerton Volkswagen because they couldn't do enough to help me whilst I was purchasing my new car from finding me the exact car I was looking for to the handover I was extremely satisfied."

7th August 2017 | Mr Andrew Calvert

"The experience at Lookers Northallerton Volkswagen was great because extremely nice knowledgeable sales person, who gave us space when needed but was on hand if we needed him. Easy to deal with and great handover."

3rd August 2017 | Mrs B

"We have always found the staff to be friendly, helpful and keen. Nothing is too much trouble, they are keen to make you comfortable, offering coffee etc."

1st August 2017 | Mr Craig Harrison

"Lookers Northallerton Volkswagen were really helpful and I'd recommend them because the service I received was exemplary from start to finish. "

28th July 2017 | Mrs Glynis Johnson

"I'd endorse Lookers Northallerton Volkswagen because everything from start to finish was efficient, courteous, and above all professionally dealt with."

24th July 2017 | Mrs Joan Knorton

"I would recommend Lookers Northallerton Volkswagen to friends and family because I had a good experience. Good quality car and the salesman James was very thorough and friendly"

23rd July 2017 | Mrs S

"I was happy with the service at Lookers Northallerton Volkswagen because The salesperson knew in detail all of the features of the car and also explained every step of the process I needed to go through in order to buy the car. He answered the many questions I had about the process (as it was 12 yrs since I last bought a car) without hesitation and I was able to contact him as and when I required. The process was straightforward and without stress for me, unlike on two previous failed purchases at other dealerships. Overall the salesperson was a credit to the Northallerton dealership and I would recommend him personally to friends and family."

22nd July 2017 | Mr C

"Lookers Northallerton Volkswagen were great because the sales man answered all our questions, wasnt pushy and went out of his way to make sure we were happy with the deal."

21st July 2017 | Mrs Tracy Morton

"My experience at Lookers Northallerton Volkswagen was great because the selection of cars was excellent and the salesman, Jack, was friendly, helpful, knowledgeable and efficient. "

21st July 2017 | Mrs J

"My experience at Lookers Northallerton Volkswagen was positive because from the first contact I was very impressed with the attitude of the Lady on reception and we were very pleased with your Saleman James Fawcett . His communication was excellent and he was a pleasure to deal with would definitely buy again from you"

19th July 2017 | Mrs Pauline Diamond

"First class service and attention to detail"

19th July 2017 | Mr Geoff Yates

"My experience at Lookers Northallerton Volkswagen was positive because they are easy to find and very friendly with the purchase. Explained everything to the fullest."

19th July 2017 | Miss Watson

"The experience at Lookers Northallerton Volkswagen was great because of the staff"

18th July 2017 | Mrs R

"Lookers Northallerton Volkswagen were really helpful and I'd recommend them because they listened to my needs from a car and, although they had nothing in stock at the time I visited, Chris Vitty rang me to let me know a car had become available that would suit me. Perfect customer service!"

16th July 2017 | Mrs Shirley mcclelland

"I'd suggest Lookers Northallerton Volkswagen to a friend because it was a very easy pleasant transaction,very efficiant and profeshional.very happy with the service we received many thanks to lee the sales man for his help and time"

11th July 2017 | Mr Stephen Shaw

"My experience at Lookers Northallerton Volkswagen was good because Lee the sales person was excellent. But the car had a few problems and had to back to the garage before my daughter got to drive it, as they had missed a couple of things on the service."

10th July 2017 | Mrs Caroline Nichols

"Lookers Northallerton Volkswagen were great because the staff onsite were extremely friendly during every visit to the site. Plus the salesman who dealt with my purchase (Chris Howarth) was excellent in dealing with my queries, questions and overall preferences regarding car choices and spec. I have had emails after my purchase checking up on how i am enjoying the car which shows that the site cares about my experience following my purchase. "

10th July 2017 | Mr Dylan Horn

"Lookers Northallerton Volkswagen were fantastic because they were able to go beyond the normal service. The second hand vehicle I was considering didn't have sat nav or cruise control so it didn't meet my needs, but after discussions with the sales team they were able to fit these to the vehicle which enabled me to purchase the vehicle."

8th July 2017 | Mr Christopher Fletcher

"I'd definitely recommend Lookers Northallerton Volkswagen tofriends and family because The service from the staff was first class. Sales staff Lee Larkin was extremely helpful and sourced the car I wanted from another branch in the group. Several follow up phone calls were made to enquire if I was satisfied or if I had any issues. I have been satisfied and neither experienced any problems. Well done Lookers Northallerton."

7th July 2017 | Mr A

"Lookers Northallerton Volkswagen were great because Chris Vitty is great!"

7th July 2017 | Mr Andrew Crouch

"The experience at Lookers Northallerton Volkswagen was great because I was treated both courteously and professionally throughout the transaction by the salesman (Chris Howarth) and managerial staff. The Reception staff also made me welcome on arrival. Members of my family were with me throughout the experience and we're equally pleased with all aspects of the deal. "

7th July 2017 | Mrs Jennifer Ventress

"Lookers Northallerton Volkswagen were really helpful and I'd recommend them because the staff were extremely courteous and knowledgeable and they went the extra mile. Nothing was too much trouble to ensure that I was happy with the exceptional deal. Truly a 5 star service."

7th July 2017 | Mr Tom Dale

"I'd recommend Lookers Northallerton Volkswagen because the service was second to none and the salesman could not have been more accommodating."

7th July 2017 | Mr Mark Juniper

"I'd recommend Lookers Northallerton Volkswagen to anyone because it had the right car for me, it was local, and the service i received was excellent, especially from young Chris Howarth, who was both friendly, and not pushy. The dealership is in pristine condition, the presentation of the car and the relaxed attitude of the sale was excellent. The follow up support was also great, Lookers replaced a worn wiper without question or quibble within 24 hours."

6th July 2017 | Mr H

"I'd suggest Lookers Northallerton Volkswagen to a friend because found the sales team very helpful and friendly and they found me a car which fitted my criteria."

3rd July 2017 | Mrs Anne Hunter

"Lookers Northallerton Volkswagen were great because everyone was very pleasant. The salesman, who dealt with us, James Fawcett, was particularly pleasant and helpful. We were very safisfied with the way he dealt with us."

2nd July 2017 | Mr David Ford

"Lookers Northallerton Volkswagen were fantastic because James was thorough and we are very happy with our new car"

2nd July 2017 | Mrs S

"I'd recommend Lookers Northallerton Volkswagen to a friend because efficient service"

30th June 2017 | Mr D

VW Northallerton

VW NorthallertonVW Northallerton
volkswagen

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

71 Vehicles

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99 of VW Northallerton customers who bought a vehicle would recommend them to a friend