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100 reviews of VW Teesside

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of VW Teesside

89

Overall satisfaction

91

Would recommend

"I'd recommend Lookers Teesside Volkswagen to anyone because you were helpful, clear and I'm very happy with the car I bought from you. "

9th March 2018 | Mr Harry Smart

"I'd recommend Lookers Teesside Volkswagen to anyone because of the large range of used cars and sale people are very good at there job. "

8th March 2018 | Mr Stephen Ellison

"I was happy with the service at Lookers Teesside Volkswagen because we were well received and looked after by the sales executive. He exhibited exellent customer care skills and gave us the confidence we were making the right decision. First class experience and probably our best when buying a car. Over the years we have bought twelve."

4th March 2018 | Mrs Margaret Taylor

"I'd endorse Lookers Teesside Volkswagen because they always deliver an outstanding customer service from start to finish."

2nd March 2018 | Mrs Kirstie Newall

"Lookers Teesside Volkswagen were helpful because our car had been hit by another car the insurance were dealing with it but looked like a write off. We therefore visited various garages in anticipation of having to replace the car. We then went to lookers at Teeside as previously had great exoerience from buying cars there. As soon as we arrived we were treated far greater than other garages. The salesman Brian Clark discussed our choices with him he was fantastic no presdure to buy and dealth with us efficiently he was very proffessional. He organised with the manager thst we could put £100 deposit fully refundable on the car we liked pending the outcome of the insurance. Once we had an answer from thr insurance we contacted Brian he then sorted the car whch needed moving from another garage within the timescale we requested,he sorted it so quickly and kept us upto date with e-mails and a video of the car which made buying the car do simple and hassle free We would definitely recommend Brian Clark and VW lookers to anyone. Also such a very nice touch when we collected the car it was in the showroom to drive out in the dashboard was a Thorntons boxed chocolate car saying 'Happy New Car' and as we drove out bearing in mind this was not a brand new car it was a used car we drove out if the showroom like royalty Brian took a video of us and sent it to us That was a lovely touch....so hsppy...thank you Brian and VW Lookers Teeside See you for our next purchse"

2nd March 2018 | Miss Amanda Trattles-Johnson

"Lookers Teesside Volkswagen were fantastic because I received a no nonsense service and value for money"

1st March 2018 | Miss Hayley Briggs

"The staff at Lookers Teesside Volkswagen were good because attentive, friendly, helpful and knowledgeable "

28th February 2018 | Miss Elizabeth Green

"I would recommend Lookers Teesside Volkswagen to friends and family because the sales person was helpful and explained all my enquires in a way that I felt assured that I was making the right choice."

28th February 2018 | Mrs Elizabeth Parkinson

"I had a great experience at Lookers Teesside Volkswagen because of the good service."

26th February 2018 | Mrs Heather Appleby

"The experience at Lookers Teesside Volkswagen was great because lof the friendly staff"

23rd February 2018 | Mr Alfred Sterling

"Lookers Teesside Volkswagen were fantastic because from the moment I stepped onto the site, they were friendly and helpful and nothing seemed too much trouble. Brian was fantastic and highly recommend visiting him and Lookers Teesside. Thank you for an easy and pleasant transaction, hope to deal with you again! "

23rd February 2018 | Mr M

"I'd suggest Lookers Teesside Volkswagen to a friend because I was impressed by their interest and response to my enquiry."

23rd February 2018 | Mr James Grierson

"My experience at Lookers Teesside Volkswagen could have been better because , it all comes down to money . better deal found at pullman "

22nd February 2018 | Mr K

"The experience at Lookers Teesside Volkswagen was good because it was an easy and enjoyable experience from start to finish salesman was excellent will definitely look at buying another carbon there."

21st February 2018 | Mr Jonathan Lings

"The staff at Lookers Teesside Volkswagen were good because I was kept up to date with emails and made buying the car as easy as possible."

21st February 2018 | Mr W

"I had a great experience at Lookers Teesside Volkswagen because they are the most helpful guys I have dealt with throughout the whole of the I’m over the last 10 days"

21st February 2018 | Mr Sally W

"I'd recommend Lookers Teesside Volkswagen to anyone because no pressure salesman and a fair deal "

19th February 2018 | Mr Paul Johnson

"Lookers Teesside Volkswagen were fantastic because they were friendly, knowledgeable and very helpful. "

19th February 2018 | Mr Whitehead

"I was happy with the service at Lookers Teesside Volkswagen because they looked after us and had plenty of time for us"

19th February 2018 | Mr Martin Raine

"Lookers Teesside Volkswagen staff were good because they were helpful and didn’t try to hard-sell to me"

19th February 2018 | Mr Michael Monaghan

"My experience at Lookers Teesside Volkswagen was memorable because the staff were knowledgeable, polite and efficient "

19th February 2018 | Mrs Drummond

"I was happy with the service at Lookers Teesside Volkswagen because Micheal Watson was very professional, approachable and knowledgeable. I just didnt like the car. I found it dull."

17th February 2018 | Mrs Ann Lorraine Li

"My experience at Lookers Teesside Volkswagen was positive because I obtained all the information I needed"

14th February 2018 | Mr Anthony John Taylor

"I would recommend Lookers Teesside Volkswagen to friends and family because based on the experience I had with sales mark green it made visiting test driving and going through options an ease , without any pressure to purchase and an overall good experience "

13th February 2018 | Mr Mark Woodhall

"I'd recommend Lookers Teesside Volkswagen because we were approached very quickly and offered a coffee. Our salesperson was very efficient and patient."

13th February 2018 | Mrs Mith

"I'd recommend Lookers Teesside Volkswagen to a friend because I received calls back when promised - the salesman was friendly and very helpful."

13th February 2018 | Mrs Penny Taylor

"I'd suggest Lookers Teesside Volkswagen to a friend because it is the best Lookers dealership around. The staff are friendly and informative from start to finish!"

12th February 2018 | Mr W

"The experience at Lookers Teesside Volkswagen was great because the salesperson that dealt with my husband and I could not have been more helpful throughout the whole experience of choosing a vehicle to my vehicle handover."

12th February 2018 | Mrs Lythe

"I'd endorse Lookers Teesside Volkswagen because the service was absolutely brilliant! We came back and bought our second car from Adam Bell he is very professional and extremely helpful! "

12th February 2018 | Mrs Ashleigh Beckley

"Lookers Teesside Volkswagen were great because the cars are competitively priced and the customer service is excellent "

10th February 2018 | Mrs Audrey Harding

"I'd recommend Lookers Teesside Volkswagen to a friend because I didn't feel pressured like at other car sales"

10th February 2018 | Miss S

"My experience at Lookers Teesside Volkswagen was very satisfying because initially I was unsure of the model of VW car to exchange my current Tiguan for and both Michael Watson supported by Alex Prentice have through their excellent knowledge of both the VW range and my needs helped to narrow down my choices to two vehicle types. I cannot speak highly enough of how helpful and supportive both Michael and Alex have been to guide me through the vehicle replacement selection process and very soon (once I've decided) the purchase of my new vehicle. "

9th February 2018 | Mr Gordon Smith

"My experience at Lookers Teesside Volkswagen was positive because I received the car I wanted from another dealership and it was delivered to my local dealership the next day."

6th February 2018 | Mrs H

"I'd endorse Lookers Teesside Volkswagen because I was happy with the sale procedure and the car."

5th February 2018 | Mr H

"My experience at Lookers Teesside Volkswagen was memorable because I felt under no pressure to buy. All of my questions were answered. Joe was polite and friendly. I got the deal I wanted. "

5th February 2018 | Mr Michael Thompson

"My experience at Lookers Teesside Volkswagen could have been better,"

5th February 2018 | Mr Brian Bargewell

"I was pleased with Lookers Teesside Volkswagen and would recommend them because of the service I received myself "

3rd February 2018 | Mr Darren Jackson

"The experience at Lookers Teesside Volkswagen was fantastic because i got the car i wanted without any bother"

3rd February 2018 | Mrs Caroline Mannion

"Lookers Teesside Volkswagen were fantastic because from the minute I walked through the door I knew I was in the right place, very professional and treated how every car buyer should be treated. Couldn’t of asked for any more of the guy, 11/10 !!! "

1st February 2018 | Mr Anthony Bligh

"My experience at Lookers Teesside Volkswagen could have been better because I decided to purchase the car elsewhere!"

30th January 2018 | Mr Anthony Plunkett

"I was happy with the service at Lookers Teesside Volkswagen because of how friendly and easy going it was to get my new car "

29th January 2018 | Miss Julie Krieger

"My experience at Lookers Teesside Volkswagen was memorable because they look after your vehicle and the staff are polite, immaculate in appearance"

29th January 2018 | Mr Paul Henry

"The experience at Lookers Teesside Volkswagen was good because they now price match and are thinking about their competitors"

28th January 2018 | Mr Martin Pountain

"I'd recommend Lookers Teesside Volkswagen to anyone because their staff are friendly and knowledgeable and the cars are extremely reliable"

23rd January 2018 | Mrs H

"Lookers Teesside Volkswagen were helpful because you are treated with respect as soon as you entered the garage. Great customer service second to none. The only problem was the hot chocolate was very sweet lol. "

22nd January 2018 | Mr Tony Dalton

"Lookers Teesside Volkswagen were great because they are very easy to deal with. Michael Watson is a credit to the company and will ask for him again if I decide to purchase a Volkswagen again."

22nd January 2018 | Mr R

"I'd recommend Lookers Teesside Volkswagen because they look after you Jonny Elliott a pleasure to do business with "

20th January 2018 | Mr Mark Hughes

"I'd definitely recommend Lookers Teesside Volkswagen to friends and family because didn’t feel pressured into buying anytging"

19th January 2018 | Miss J

"I'd suggest Lookers Teesside Volkswagen to a friend because it was a smooth and trouble free exchange of my old vehicle to a new second hand vehicle that was presented in immaculate condition. Well done Lookers!"

19th January 2018 | Mr Thomas Loftus

"The experience at Lookers Teesside Volkswagen was fantastic because salesman very responsive"

18th January 2018 | Mr Lynne Peacock

"The staff at Lookers Teesside Volkswagen were good because they were professional and did there best to get the best price and allow us to test drive there and then despite it being past their closing time! "

17th January 2018 | Miss B

"My experience at Lookers Teesside Volkswagen could have been better because I could've been allowed to buy the car I came to see rather then it being underhandedly sold while I was in process of a deal. "

16th January 2018 | Mrs C

"I would not recommend Lookers Teesside Volkswagen because of all of the above"

15th January 2018 | Mr David Brown

"I'd recommend Lookers Teesside Volkswagen because great service good deal nice people"

14th January 2018 | Mr James Warren

"Lookers Teesside Volkswagen staff were good because even though I wanted a 3 door polo and the new model doesn't have one the sales person showed me all other options and have me a lot of informatio n to consider"

13th January 2018 | Mrs Karin Furness

"My experience at Lookers Teesside Volkswagen could have been better because when I booked the car in for service over the phone I was asked if I wanted certain things for free, when I got there I was neither offered or given the things mentioned, they also ignored me after my initial conversation with the lady at the service desk. Very disappointed with lookers!!"

12th January 2018 | Mr H

"I'd endorse Lookers Teesside Volkswagen because : Great sales team and no pressure - explained every step through the purchase- Mark Green was very helpful "

12th January 2018 | Mr Ralph Littlefair

"My experience at Lookers Teesside Volkswagen was positive because the used car sales team were an absolute delight and a breath of fresh air to deal with . They were very attentive and highly informative about my vehicle "

11th January 2018 | Mr Ivan Ingham

"The sales person made me feel welcome and I felt valued as a customer"

10th January 2018 | Miss Kelly Douglass

"I'd recommend Lookers Teesside Volkswagen because they offer professional advice and pleasant staff "

9th January 2018 | Mrs Marguerite Kendlle

"I'd recommend Lookers Teesside Volkswagen to anyone because the process of buying a car was made so simple"

2nd January 2018 | Mr Chris D

"The experience at Lookers Teesside Volkswagen was great because you are dealing with a main dealer."

2nd January 2018 | Mr Phil Unlknown

"I'd recommend Lookers Teesside Volkswagen to a friend because extremely helpful and pleasant staff "

27th December 2017 | Mrs Rachel Corr

"I was happy with the service at Lookers Teesside Volkswagen because I received excellent service, advice & staff were friendly, professional. "

19th December 2017 | Mrs Samantha Webley

"I was happy with the service at Lookers Teesside Volkswagen because young Adam, the sales executive was more like a friend rather than a salesman"

18th December 2017 | Mr Clive Lawson

"helpful staff and great models"

13th December 2017 | Mr Matthew Brown

"I'd suggest Lookers Teesside Volkswagen to a friend because they were extremely helpful throughout the whole process"

7th December 2017 | Miss Katy Johnson

"I'd recommend Lookers Teesside Volkswagen to anyone because they know what they’re doing. Everything was explained through the process. No pressure sales and fantastic selection of vehicles. "

5th December 2017 | Mr James Adams

"I'd recommend Lookers Teesside Volkswagen to a friend because the service was exceptional, very thorough, very easy and they seemed genuinely interested in making sure the process worked for me"

5th December 2017 | Miss Helen P

"I'd recommend Lookers Teesside Volkswagen because they price fairly and have a twelve month warranty"

4th December 2017 | Mr Benjamin Clarkson

"Effiencent , friendly"

1st December 2017 | Mr Martyn Hill

"Lookers Teesside Volkswagen were great because extremely easy pleasent people to deal with "

1st December 2017 | Mr M

"Lookers Teesside Volkswagen were great because the service and people were great and there was no pressure to sell. The whole process was very relaxed and it was apparent that they were interested in making sure that we bought the right car for us."

30th November 2017 | Mrs Carol Heslehurst

"I was pleased with Lookers Teesside Volkswagen and would recommend them because it’s a rarity to find good customer service these days when purchasing a new car. "

29th November 2017 | Mr G

"Because of the way I was treated by the Rep & the manager.Some of the questions were not relevant to me as I was looking to change my motability car & not buy one"

27th November 2017 | Mrs Wendy May

"My experience at Lookers Teesside Volkswagen was cracking because found them straight forward with good deals"

24th November 2017 | Mr Paul S

"Lookers Teesside Volkswagen were fantastic because they took the time to talk to me and their customer service was wonderful! 10/10! "

22nd November 2017 | Miss Helen Jenkin

"I'd endorse Lookers Teesside Volkswagen because of the professional and informed personal service "

16th November 2017 | Mr James Turnballl

"I was happy with the service at Lookers Teesside Volkswagen because they are very focused and good listeners"

14th November 2017 | Mr Stuart Chapman

"I'd definitely recommend Lookers Teesside Volkswagen because they were very knowledgeable, helpful and gave an all round great customer experience."

13th November 2017 | Mr Andy Hall

"I'd recommend Lookers Teesside Volkswagen because I found the staff very knowledgeable and helpful. I didnt feel pressurised to make a decision.I found staff at rival dealerships pushy and sometimes uninterested. This was not the case at Lookers Teesside Volkswagen."

13th November 2017 | Mrs Lily Hislop

"I would not recommend Lookers Teesside Volkswagen because I felt I was misled over the repair"

7th November 2017 | Mrs Susan O'Donovan

"Lookers Teesside Volkswagen were great because service was unreal, fantastic start to finish, friendly and efficient service all round "

7th November 2017 | Ms T

"Lookers Teesside Volkswagen - Adam was great. Approachable. Never felt like I was dealing with a stereotypical car sales person. Extremely helpful. "

7th November 2017 | Mrs Odoherty

" Volkswagen could have been better if the salesman actually cared about me as a customer. He got the price of the car right, Sticker in windscreen in video was 500 pounds more than advertised in Autotrader. "

7th November 2017 | Mr James Scott

"I'd recommend Lookers Teesside Volkswagen to a friend because Adam the salesman was a breath of fresh air after awful previous experiences elsewhere"

6th November 2017 | Miss Sandra Hetherington

"The experience at Lookers Teesside Volkswagen was fantastic because friendly staff and good deals"

1st November 2017 | Dr Muhammad Alvr

"My experience at Lookers Teesside Volkswagen was positive because everything went as smoothly as I'd hoped, the car I've bought was all I wanted and more, the staff were friendly, courteous and more than helpful (apart from the fuel incident) but all in all I was very satisfied. "

26th October 2017 | Mr T

"I would recommend Lookers Teesside Volkswagen to friends and family because I was so satisfied ,the sale was quick ,reliable and efficient"

25th October 2017 | Mr Fraser Alexander

"I'd recommend Lookers Teesside Volkswagen because everyone is very friendly. Ross dealt with my purchase, however all other members of staff spoke to me and my parents and were very nice. Thank you "

25th October 2017 | Miss Stephaine Bell

"I'd recommend Lookers Teesside Volkswagen to a friend because great lot of cars good friendly people"

23rd October 2017 | Mr James Hudsonbowe

"I would not recommend Lookers Teesside Volkswagen because you should call your customers when you say your going to. "

22nd October 2017 | Mr Ian Tate

"I'd definitely recommend Lookers Teesside Volkswagen to friends and family because they are friendly and very helpful and knowledgable"

19th October 2017 | Mrs Michelle Fryer

"Lookers Teesside Volkswagen staff were good because they understood my needs"

18th October 2017 | Mr Martin McGuirk

"My experience at Lookers Teesside Volkswagen was cracking because Brian was very easy to deal with, communicated well and was extremely helpful throughout the whole process from ringing up discussing the car to the final handover "

17th October 2017 | Miss N

"The staff at Lookers Teesside Volkswagen were good because the staff were very helpful and quick to respond with my query online"

17th October 2017 | Mr Hillary

"I'd suggest Lookers Teesside Volkswagen to a friend because a good service was offered,and there was no pressure selling"

16th October 2017 | Mr Andy Wake

"I'd recommend Lookers Teesside Volkswagen because they did come back with a good deal."

16th October 2017 | Mr Chris L

"The experience at Lookers Teesside Volkswagen was great because as I said the sales were very helpful and knowledgable"

13th October 2017 | Mr Keith Southern

"My experience at Lookers Teesside Volkswagen was memorable because great professional service with no hassle."

9th October 2017 | Mr Lee Edwards

VW Teesside

VW TeessideVW Teesside
volkswagen

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

154 Vehicles

Page 1 of 7

 
91 of VW Teesside customers who bought a vehicle would recommend them to a friend