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100 reviews of VW Teesside

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of VW Teesside

90

Overall satisfaction

92

Would recommend

"Lookers Teesside Volkswagen were helpful because you are treated with respect as soon as you entered the garage. Great customer service second to none. The only problem was the hot chocolate was very sweet lol. "

22nd January 2018 | Mr Tony Dalton

"Lookers Teesside Volkswagen were great because they are very easy to deal with. Michael Watson is a credit to the company and will ask for him again if I decide to purchase a Volkswagen again."

22nd January 2018 | Mr R

"I'd recommend Lookers Teesside Volkswagen because they look after you Jonny Elliott a pleasure to do business with "

20th January 2018 | Mr Mark Hughes

"I'd definitely recommend Lookers Teesside Volkswagen to friends and family because didn’t feel pressured into buying anytging"

19th January 2018 | Miss J

"I'd suggest Lookers Teesside Volkswagen to a friend because it was a smooth and trouble free exchange of my old vehicle to a new second hand vehicle that was presented in immaculate condition. Well done Lookers!"

19th January 2018 | Mr Thomas Loftus

"The experience at Lookers Teesside Volkswagen was fantastic because salesman very responsive"

18th January 2018 | Mr Lynne Peacock

"The staff at Lookers Teesside Volkswagen were good because they were professional and did there best to get the best price and allow us to test drive there and then despite it being past their closing time! "

17th January 2018 | Miss B

"My experience at Lookers Teesside Volkswagen could have been better because I could've been allowed to buy the car I came to see rather then it being underhandedly sold while I was in process of a deal. "

16th January 2018 | Mrs C

"I would not recommend Lookers Teesside Volkswagen because of all of the above"

15th January 2018 | Mr David Brown

"I'd recommend Lookers Teesside Volkswagen because great service good deal nice people"

14th January 2018 | Mr James Warren

"Lookers Teesside Volkswagen staff were good because even though I wanted a 3 door polo and the new model doesn't have one the sales person showed me all other options and have me a lot of informatio n to consider"

13th January 2018 | Mrs Karin Furness

"My experience at Lookers Teesside Volkswagen could have been better because when I booked the car in for service over the phone I was asked if I wanted certain things for free, when I got there I was neither offered or given the things mentioned, they also ignored me after my initial conversation with the lady at the service desk. Very disappointed with lookers!!"

12th January 2018 | Mr H

"I'd endorse Lookers Teesside Volkswagen because : Great sales team and no pressure - explained every step through the purchase- Mark Green was very helpful "

12th January 2018 | Mr Ralph Littlefair

"My experience at Lookers Teesside Volkswagen was positive because the used car sales team were an absolute delight and a breath of fresh air to deal with . They were very attentive and highly informative about my vehicle "

11th January 2018 | Mr Ivan Ingham

"The sales person made me feel welcome and I felt valued as a customer"

10th January 2018 | Miss Kelly Douglass

"I'd recommend Lookers Teesside Volkswagen because they offer professional advice and pleasant staff "

9th January 2018 | Mrs Marguerite Kendlle

"I'd recommend Lookers Teesside Volkswagen to anyone because the process of buying a car was made so simple"

2nd January 2018 | Mr Chris D

"The experience at Lookers Teesside Volkswagen was great because you are dealing with a main dealer."

2nd January 2018 | Mr Phil Unlknown

"I'd recommend Lookers Teesside Volkswagen to a friend because extremely helpful and pleasant staff "

27th December 2017 | Mrs Rachel Corr

"I was happy with the service at Lookers Teesside Volkswagen because I received excellent service, advice & staff were friendly, professional. "

19th December 2017 | Mrs Samantha Webley

"I was happy with the service at Lookers Teesside Volkswagen because young Adam, the sales executive was more like a friend rather than a salesman"

18th December 2017 | Mr Clive Lawson

"helpful staff and great models"

13th December 2017 | Mr Matthew Brown

"I'd suggest Lookers Teesside Volkswagen to a friend because they were extremely helpful throughout the whole process"

7th December 2017 | Miss Katy Johnson

"I'd recommend Lookers Teesside Volkswagen to anyone because they know what they’re doing. Everything was explained through the process. No pressure sales and fantastic selection of vehicles. "

5th December 2017 | Mr James Adams

"I'd recommend Lookers Teesside Volkswagen to a friend because the service was exceptional, very thorough, very easy and they seemed genuinely interested in making sure the process worked for me"

5th December 2017 | Miss Helen P

"I'd recommend Lookers Teesside Volkswagen because they price fairly and have a twelve month warranty"

4th December 2017 | Mr Benjamin Clarkson

"Effiencent , friendly"

1st December 2017 | Mr Martyn Hill

"Lookers Teesside Volkswagen were great because extremely easy pleasent people to deal with "

1st December 2017 | Mr M

"Lookers Teesside Volkswagen were great because the service and people were great and there was no pressure to sell. The whole process was very relaxed and it was apparent that they were interested in making sure that we bought the right car for us."

30th November 2017 | Mrs Carol Heslehurst

"I was pleased with Lookers Teesside Volkswagen and would recommend them because it’s a rarity to find good customer service these days when purchasing a new car. "

29th November 2017 | Mr G

"Because of the way I was treated by the Rep & the manager.Some of the questions were not relevant to me as I was looking to change my motability car & not buy one"

27th November 2017 | Mrs Wendy May

"My experience at Lookers Teesside Volkswagen was cracking because found them straight forward with good deals"

24th November 2017 | Mr Paul S

"Lookers Teesside Volkswagen were fantastic because they took the time to talk to me and their customer service was wonderful! 10/10! "

22nd November 2017 | Miss Helen Jenkin

"I'd endorse Lookers Teesside Volkswagen because of the professional and informed personal service "

16th November 2017 | Mr James Turnballl

"I was happy with the service at Lookers Teesside Volkswagen because they are very focused and good listeners"

14th November 2017 | Mr Stuart Chapman

"I'd definitely recommend Lookers Teesside Volkswagen because they were very knowledgeable, helpful and gave an all round great customer experience."

13th November 2017 | Mr Andy Hall

"I'd recommend Lookers Teesside Volkswagen because I found the staff very knowledgeable and helpful. I didnt feel pressurised to make a decision.I found staff at rival dealerships pushy and sometimes uninterested. This was not the case at Lookers Teesside Volkswagen."

13th November 2017 | Mrs Lily Hislop

"I would not recommend Lookers Teesside Volkswagen because I felt I was misled over the repair"

7th November 2017 | Mrs Susan O'Donovan

"Lookers Teesside Volkswagen were great because service was unreal, fantastic start to finish, friendly and efficient service all round "

7th November 2017 | Ms T

"Lookers Teesside Volkswagen - Adam was great. Approachable. Never felt like I was dealing with a stereotypical car sales person. Extremely helpful. "

7th November 2017 | Mrs Odoherty

" Volkswagen could have been better if the salesman actually cared about me as a customer. He got the price of the car right, Sticker in windscreen in video was 500 pounds more than advertised in Autotrader. "

7th November 2017 | Mr James Scott

"I'd recommend Lookers Teesside Volkswagen to a friend because Adam the salesman was a breath of fresh air after awful previous experiences elsewhere"

6th November 2017 | Miss Sandra Hetherington

"The experience at Lookers Teesside Volkswagen was fantastic because friendly staff and good deals"

1st November 2017 | Dr Muhammad Alvr

"My experience at Lookers Teesside Volkswagen was positive because everything went as smoothly as I'd hoped, the car I've bought was all I wanted and more, the staff were friendly, courteous and more than helpful (apart from the fuel incident) but all in all I was very satisfied. "

26th October 2017 | Mr T

"I would recommend Lookers Teesside Volkswagen to friends and family because I was so satisfied ,the sale was quick ,reliable and efficient"

25th October 2017 | Mr Fraser Alexander

"I'd recommend Lookers Teesside Volkswagen because everyone is very friendly. Ross dealt with my purchase, however all other members of staff spoke to me and my parents and were very nice. Thank you "

25th October 2017 | Miss Stephaine Bell

"I'd recommend Lookers Teesside Volkswagen to a friend because great lot of cars good friendly people"

23rd October 2017 | Mr James Hudsonbowe

"I would not recommend Lookers Teesside Volkswagen because you should call your customers when you say your going to. "

22nd October 2017 | Mr Ian Tate

"I'd definitely recommend Lookers Teesside Volkswagen to friends and family because they are friendly and very helpful and knowledgable"

19th October 2017 | Mrs Michelle Fryer

"Lookers Teesside Volkswagen staff were good because they understood my needs"

18th October 2017 | Mr Martin McGuirk

"My experience at Lookers Teesside Volkswagen was cracking because Brian was very easy to deal with, communicated well and was extremely helpful throughout the whole process from ringing up discussing the car to the final handover "

17th October 2017 | Miss N

"The staff at Lookers Teesside Volkswagen were good because the staff were very helpful and quick to respond with my query online"

17th October 2017 | Mr Hillary

"I'd suggest Lookers Teesside Volkswagen to a friend because a good service was offered,and there was no pressure selling"

16th October 2017 | Mr Andy Wake

"I'd recommend Lookers Teesside Volkswagen because they did come back with a good deal."

16th October 2017 | Mr Chris L

"The experience at Lookers Teesside Volkswagen was great because as I said the sales were very helpful and knowledgable"

13th October 2017 | Mr Keith Southern

"My experience at Lookers Teesside Volkswagen was memorable because great professional service with no hassle."

9th October 2017 | Mr Lee Edwards

"I would recommend Lookers Teesside Volkswagen to friends and family because salesmen listened to my requirements,explained the scrappage deal that I had enquired about and came up with the figures that suited me at the time and any concerns that I had about engine size and performance were soon made clear after having a test drive.Deal done"

9th October 2017 | Ms Leigh Walker

"No reason not to. Although communication needs to be improved ! "

9th October 2017 | Miss Rachael Doyle

"I had a great experience at Lookers Teesside Volkswagen because people were helpful and understood exactly what I was looking for"

6th October 2017 | Mr C

"Lookers Teesside Volkswagen staff were good because they were friendly and not pushy "

6th October 2017 | Mr Daniel Powell

"I'd recommend Lookers Teesside Volkswagen to anyone because ther are very friendly "

4th October 2017 | Mr Michael Stayman

"My experience at Lookers Teesside Volkswagen could have been better because no one bothered to sit and try to work on deal, I had to chase up all the time and still havnt been rang back about the car. "

4th October 2017 | Mr T

"The experience at Lookers Teesside Volkswagen was fantastic due to great customer service - staff were very friendly and the sales team were very informative. The wait time was a little long which was understandable as the dealership was busy but good communication from staff was maintained during the wait time."

3rd October 2017 | Mr Hussain

"The experience at Lookers Teesside Volkswagen was ok, they had a good selection of the type of car i was looking at, i was offered 1000.00 more for my car at an independent dealer, i thought there could of been a deal to be mads"

2nd October 2017 | Mr Chris Lucas

"The staff at Lookers Teesside Volkswagen were good because , they were knowledgable about the car I was equireing about, weren't pushy and went through everything very clear."

29th September 2017 | Mr Paul Mclachlan

"Lookers Teesside Volkswagen were fantastic because the car salesman was friendly and efficient. The garage was a welcoming place. Very pleased."

28th September 2017 | Miss Lauren Scuffham

"My experience at Lookers Teesside Volkswagen was positive because I was dealt with by Joseph Halliday, who was extremely polite and for a man of only 19 years of age was very good at his job despite having only been in the job a short time. He knew everything about thee car I was interested in. In fact he told me facts that even I didn't know. He even sent me a Video clip of the car I test drove. Brilliant service a credit to VW Lookers in Middlesbrough. "

26th September 2017 | Mr Paul Bain

"Lookers Teesside Volkswagen were very friendly and pleasant to deal with although not as impressed with the after service."

21st September 2017 | Mr Kevin Dodds

"I'd definitely recommend Lookers Teesside Volkswagen because I have received excellent service from them"

19th September 2017 | Mr William Hand

"Lookers Teesside Volkswagen were helpful because they explained everything to me in afriendly and professional manner."

18th September 2017 | Mr Aftab Ahmed

"The experience at Lookers Teesside Volkswagen was great because the staff were friendly and honest. They explained everything very clearly and weren't pushy when it came to a sale. "

14th September 2017 | Miss Hannah Gamble

"I'd recommend Lookers Teesside Volkswagen because not pushy and nice people."

11th September 2017 | Mr Stephen Peart

"The experience at Lookers Teesside Volkswagen was great because everything went to plan"

11th September 2017 | Mr James Kidd

"The staff at Lookers Teesside Volkswagen were good because Karl arranged for my car to be delivered from Gateshead to Teesside for me"

11th September 2017 | Miss Rhiannon Lofthouse

"I'd definitely recommend Lookers Teesside Volkswagen to friends and family because overall we had a good experience and the car was prepared to our time constraints."

11th September 2017 | Mrs S

"My experience at Lookers Teesside Volkswagen was positive because The sales man was listening"

9th September 2017 | Mr Kevin puryer

"I would recommend Lookers Teesside Volkswagen to friends and family because I received very good service in a friendly but also professional manner."

8th September 2017 | Mrs Margeret Appleby

"I'd definitely recommend Lookers Teesside Volkswagen to friends and family because they offered an excellent deal and all the staff were friendly and helpful"

7th September 2017 | Mr Terry F

"The experience at Lookers Teesside Volkswagen was fantastic because he was knowledgeable, honest and not pushy"

4th September 2017 | Miss Julie Notman

"I'd recommend Lookers Teesside Volkswagen to a friend because they are very professional and friendly. Very well priced vehicles with good after care and pre checks etc."

1st September 2017 | Miss Nossiter

"My experience at Lookers Teesside Volkswagen was memorable because they had a good choice of cars to test drive and the staff were most helpful and knowledgeable."

1st September 2017 | Mrs Helen Fawcett

"I was pleased with Lookers Teesside Volkswagen and would recommend them because they are really friendly and the cars are priced fairly."

30th August 2017 | Mrs Fiona Cullen

"I was happy with the service at Lookers Teesside Volkswagen because the staff were very friendly and helpful and i am extremely pleased with my new car!"

29th August 2017 | Miss Rebecca Finbow

"I was pleased with Lookers Teesside Volkswagen and would recommend them because of the experience received from the salesman (Adam Bell) "

25th August 2017 | Mr Gary Morris

"The experience at Lookers Teesside Volkswagen was excellent because the staff are friendly and the cars are fantastic "

24th August 2017 | Mr Eric Robinson

"The experience at Lookers Teesside Volkswagen was good because staff listened to needs and requirements of vehicle and found suitable car."

22nd August 2017 | Mr Peacock

"I'd suggest Lookers Teesside Volkswagen to a friend because genuine and no nonsense "

22nd August 2017 | Mr John Alexander

"Lookers Teesside Volkswagen were great because The staff are friendly and can explain technology well - the iPads are a bonus on help illustrate things "

17th August 2017 | Mr Darren Davison

"I'd recommend Lookers Teesside Volkswagen to anyone because great staff and smooth process"

15th August 2017 | Mr Andrew Ross

"The experience at Lookers Teesside Volkswagen was fantastic because as above they had the car i was looking for at the deal i was satisfied with and a salesman in brian clarke who listened to you unlike some car dealership salesmen."

14th August 2017 | Mr stephen bradley

"The experience at Lookers Teesside Volkswagen was great because I was looked after in a professional friendly manner by a superb salesman Joseph and his manager Alex. Brilliant customer service. Thank you "

13th August 2017 | Mr Steve Rodgers

"My experience at Lookers Teesside Volkswagen was Excellent because I received a responsive service that resulted in my being able to purchase the model I wanted at the right price. No high pressure sales just a professional service."

12th August 2017 | Mrs H

"Lookers Teesside Volkswagen were helpful because the helped make up our minds about which car we were best suited to. We are retired and due to the invasion of our savings the decision was not that easy. However from our initial contact to driving the vehicle away the staff were brilliant. Very relaxed and professional. Adam organised the transaction and explained everything."

8th August 2017 | Mrs Theresa Thrall

"I'd endorse Lookers Teesside Volkswagen because of the excellent service provided"

6th August 2017 | Mrs Dawn Johnston

"I had a great experience at Lookers Teesside Volkswagen because, everyone is friendly and helpful. Especially Adam bell who sold me my beetle"

4th August 2017 | Mr Veronica Lindo

"The experience at Lookers Teesside Volkswagen was very positive because Mark Green was very helpful, direct and engaging. The car we bought had been damaged by criminals but he ensured it was ready on time for us. He also arranged for the fitting of new pads and discs all round as we were leaving for France the next day. In all we feel we were well served by Lookers, Teesside and by Mark Green in particular. We have now travelled over a thousand miles and we are very pleased with it. Thank you Lookers. Thank you Mark. Mick Wheldon, Correze, France"

4th August 2017 | Mr Michael Wheldon

"I'd definitely recommend Lookers Teesside Volkswagen because they were very helpful and found it easy to pick the car we wanted, and everything about the deal was explained to us very well, "

3rd August 2017 | Mr Keith Owens

"I had a great experience at Lookers Teesside Volkswagen because the dealer was very helpful"

29th July 2017 | Mr Kaine Emers

"I'd recommend Lookers Teesside Volkswagen to anyone because i found the sales person Joseph Halliday presented himself well. The polo 1.2 TSI Match came up to my requirements,I came under no pressure and felt very comfortable . On the day the weather was good ie hot I thought i mite have had the offer of a cold drink ?? "

25th July 2017 | Mr John Holohan

"I would not recommend Lookers Teesside Volkswagen because they don't get back to you when you make an enquiry. I had a bad experience previously and hoped it would change but it's exactly the same again!!"

25th July 2017 | Mr Adam glorney

VW Teesside

VW TeessideVW Teesside
volkswagen

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

152 Vehicles

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92 of VW Teesside customers who bought a vehicle would recommend them to a friend