These reviews were collected by JudgeService.com, an independant car dealer review website.
Reviews of Bell & Colvill Lotus
"I was pleased with Baylis Accident Repair Centre Cirencester and would recommend them because it was swift and easy to get my car fixed"
17th November 2017 | Ms Annabelle Nelson
"The experience at Bristol Street Vauxhall Knaresborough was good because, from the moment Michael, approached me he was very helpful, yet not pushy as I'd found at previous car dealerships. He answered all my questions and queries, gave me time to consider the options without being pushy. Other dealerships can sometimes treat single women differently when purchasing a car, even in this day and age, yet this was completely the opposite with this dealership. Excellent service and friendly attitude. Thank you. "
17th November 2017 | Miss W
"I'd definitely recommend Baylis Vauxhall Stroud because the service from the staff was excellent."
17th November 2017 | Mr David Weir
"I would recommend Lookers Stockport Seat to friends and family because they are very friendly, knowledgeable answered all my questions spent time with me, took me for a test drive and nothing was too much trouble excellent from start to finish a big thanks to sales - well done!!!"
17th November 2017 | Mr Kevin MacDonald
"Friendly and knowledgeable staff"
17th November 2017 | Mr R
"Lookers Guildford Volkswagen staff were good because they cared!"
17th November 2017 | Mr Jonathan Whittle
"My experience at Shelbourne Motors Nissan was memorable because of the pleasant staff and the attention to detail regarding my vehicle.
Also pleased with the price point for such a good service."
17th November 2017 | Mr Noel McHugh
"I'd recommend Henley Cars Ltd to anyone because you can look round the show room with no hassle from pushy car sales men."
17th November 2017 | Mr Gerard Sedgley
"My experience at Corkills Volkswagen Wigan was memorable because the service department looked after me tremendously, I will be using Wigan vw again "
17th November 2017 | Mr Dean Atkins
"I'd recommend Vertu Volkswagen Nottingham South to a friend because my experience was faultless. We travelled from Scotland to collect the car. We trusted Tom and Torrin that the vehicle was perfect and we were not disappointed. First class service from beginning to end. Thank you Vertu Volkswagen."
17th November 2017 | Miss Kirstin Clendinning
"I'd recommend Lookers Volkswagen Silverlink because I have had the best car buying experience ever; fantastic communication, the best service including follow up phone calls and emails. Stress free and easy for me."
17th November 2017 | Mrs Ngohanh Dao-Ephigene
"Macklin Nissan Glasgow South were fantastic because there was no pressure from the sales person and I felt they were as transparent as they could be within the scope of trying to sell cars."
17th November 2017 | Mr F
"the sales team were so flexible they brought the vehicle to my workplace to test drive and complete the sale. This was instrumental to the sale"
"Lookers Ford Sheffield were helpful because they tick all the right boxes!"
17th November 2017 | Dr M
"I'd definitely recommend Greenhous Vauxhall Shrewsbury to friends and family because of great service and the sale was turned around really quickly with no delays."
17th November 2017 | Mr Daniel Clarke
"I'd recommend Rowes Honda Truro because because a) the service dept.were excellent. Ben,front of house and Phil, service manager were great, as usual. We looked at cars while we waited and Simon ,a salesman asked if he could help. Discussion, a test drive and more discussion. ..We were the proud ownersof a civic. We have never had a problem with any of your team. They are always kind and courteous, even with minor questions.
17th November 2017 | Mr G
"My experience at Lookers Volkswagen Silverlink was positive because I am happy with my car and think that I have been treated fairly"
17th November 2017 | Mrs Elizabeth Coleman
"I'd recommend South Hereford Volkswagen Whitchurch to anyone because the staff are lovely and go over and beyond especially Rhys"
17th November 2017 | Mrs Carol Protheroe
"Citygate Van Centre Colindale staff were good because they and in particular the salesman Andre Vanheerden were helpful, knowledgeable and efficient and I was able to conduct almost the whole of the transaction including the Part exchange of another vehicle online and over the phone and this saved me an extra 100 mile round trip from my home to negotiate the deal additional to collecting the vehicle"
17th November 2017 | Mr C
"Forest Gate Mkt Harborough were great because managed my service in a timely and professional manner."
17th November 2017 | Mrs Nicola Seymour-Smith
"The experience at Bristol Street Vauxhall Northampton was great because Lesley-Ann gave me the time and space to arrive at my own decisions, facilitating a comfortable balance between sales technique and disseminating information. This was highly satisfying as a 'non-expert consumer' entering an environment of sales expertise and discourse."
17th November 2017 | Mr M
"I was happy with the service at Peter Vardy MINI Edinburgh because as i arrived i was greeted by Andrew and quickly built a rapport and he was looking for the right car that would suit my needs/lifestyle rather than the one i thought i needed. His knowledge of the range was excellent and he covered all questions i had with ease with no old school double glazing sales pressure, a tact i like and is why i buy all my cars from Vardys.... glad to see it extends past the BMW brand ! :) "
17th November 2017 | Mr Ian M
"I'd definitely recommend Lookers Nissan Gateshead to friends and family because they are very helpful, friendly and very knowledgeable and not pushy."
17th November 2017 | Ms Linda Elliott
"I'd suggest Lookers Stockport Seat to a friend because they are extremely friendly, thorough and professional. All details were explained to the smallest detail and at no point did I feel pressured into making a decision. I would have no hesitation in buying from Lookers Stockport again. Thank you."
17th November 2017 | Mr Adam Greenhalgh
"Richmond Hyundai Portsmouth were great because very helpfull"
17th November 2017 | Mrs Jennie Baker
"The staff at Snows Volvo Winchester were good because they are always friendly & helpful."
17th November 2017 | Mrs L
"I'd definitely recommend Mackie Motors Arbroath because they were very efficient "
17th November 2017 | Mr Ken Dickson
"I was happy with the service at Stoneacre Lincoln Dixon Street because of the level of service and care provided by Ley Bamford. He was such a nice guy and talked us through everything. We really felt he did everything he could to help us out."
17th November 2017 | Miss T
"Motorline Direct Ltd were great, service was fantastic, all staff very friendly & helpful. Will be recommending to friends and family."
17th November 2017 | Mrs Elaine Perry
"South Hereford Volkswagen Whitchurch were great because service was excellent, very friendly not to pushy to get the sale through "
17th November 2017 | Mr Joseph Murphy
"I'd recommend Arthurs of Oswestry to a friend because they go the extra mile"
17th November 2017 | Mr Mike Peters
"Mike Brewer Motors Sheffield were great because the hole experience from start to finish was excellent"
17th November 2017 | Mr Douglas Daykin
"I had a great experience at SERE Lisburn because the customer service was excellent "
17th November 2017 | Ms Vicki O'Neill
"Nice people "
17th November 2017 | Mr Michael Pearce
"My experience at South Hereford Volkswagen Whitchurch was memorable because we were extremely impressed of the hospitality and friendliness of the staff and the vehicle was presented exactly as described, we are now considering returning as my husband is thinking of buying a VW Passat Estate , he has already searched the South Hereford Garage website."
17th November 2017 | Ms Una Rose Hinton
"My experience at Lookers Stockport Seat was positive because matthew at the stockport brance made me feel at ease ... the best sales man I have ever come across. "
17th November 2017 | Mrs Nicola Maddocks
"The staff at Gordon Lamb Land Rover Chesterfield were good because they are experineced in sales ."
17th November 2017 | Mr James Anderson
"Solberge Hall were helpful because my stay was enjoyed by all of the detail attention by staff the wedding breakfast was beautiful everything brilliantly organised thank you"
17th November 2017 | Forster George
"Eastbourne Motoring Centre Vauxhall were great because they were very welcoming friendly and helpful great big thank you to Matt j helped every step of the way kept me updated and found my ideal car very happy customer thanks very much EMC!!!! "
17th November 2017 | Mr Paul Dodge
"I had a great experience at Kineholme of Otley because, as usual, the service was friendly and contact was prompt and courteous.
The car was returned at the agreed time and had been given a good cleaning and details of work undertaken were explained in a clear On my way - call you in 2 mins!."
17th November 2017 | Mrs C
"Holdcroft Nissan Northwich staff were very friendly and helpful. Explained everything I asked clearly and I didn’t feel pushed in to buying the car at all. Kyle in particular made buying the car very easy and he was very helpful. I felt he helped me find the perfect car without pushing me. "
17th November 2017 | Mrs H R
"I'd recommend Motordepot Hull to a friend because the people from sales team will do all the best to find best offer for you. Also they are very friendly people and its easy to work with them. The cars are checked and serviced. The service plan offers and break down guarantee are much cheaper compare with other dealers. "
17th November 2017 | Stanislav Stoyanov
"I'd recommend Ancaster Nissan Shepperton to anyone because the offer a very in depth and proffers Iona like service with a clear detail with the services and packages that are offered along with the car. Thank you to everyone at Ancaster Nissan Shepperton."
17th November 2017 | Mr Joseph Worley
"My experience at FG Barnes Maidstone Autostore could have been better because I had to replace all my tyres as vehicle was fitted with non runflat tyres.This cost was over £500 ,I received £100 Good will gesture "
17th November 2017 | Mr Christoher Elliott
"I am very happy with my vehicle. I believe it was a fair price and I have had small problem with stereo system which they have assured me they will sort as soon as courtosey car comes available"
17th November 2017 | Mr Thomas Fenn
"I had a great experience at Motordepot Grimsby because Wayne was open, honest and upfront. Explained things in great and understandable detail. "
17th November 2017 | Nicola Mason
"I'd recommend Henley Cars Ltd to a friend because I felt the dealership was genuinely interested in selling me the right car at the right price for me rather than just making the quickest sale. Very professional and courteous sales staff, no flannel and not pushy, car in immaculate order and sale followed up. "
17th November 2017 | Miss Rachel Bentley
"The experience at Sturgess Land Rover was great because I have and hopefully will carry on having a good relationship with Sturgess "
17th November 2017 | Mr Charles Herring
"I'd recommend Baylis Vauxhall Worcester because they do mostly good work however I had a tyre changed (I only took my wheel in) and it came back without the paste being cleaned off my alloy rim and the valve dust cap was missing off the type I had just paid £138 pound for. Just thought they could have taken a little more care given they only had the wheel and not a whole car filling up the parking, I o lay wanted the wheel clean and the tyre with a dust cap like I had before. I do really like Bayliss but I was a little surprised by this. I think they could have taken a little more care to get my wheel looking lovely after the tyre change (and thrown in a free dust cap?!)"
17th November 2017 | Dr Victoria Fielding
"Lookers Audi Newcastle staff were good because, they took a personal interest and time to assist my decision"
17th November 2017 | Mr James Lackie
"My experience at Lomond Audi Ayr was positive because I was extremely satisfied with the overall experience and the purchase of my vehicle was very reasonable within the market.
17th November 2017 | Mr Maj Malik
"I was pleased with Lookers Ford Guiseley and would recommend them because I received an excellent service. "
16th November 2017 | Mrs S
"I would recommend Baylis Vauxhall Gloucester to friends and family because I 'am happy with their services. "
16th November 2017 | Mrs O Bentley
"Lookers Volkswagen Dumfries were fantastic because they weren’t your normal pushy sales people. They allowed me time to think about things, answered my questions, arranged a test drive to suit me and didn’t once push me into a decision. "
16th November 2017 | Mrs Sharon McGregor
"I'd suggest Bristol Street Hyundai Bristol to a friend because there was no pressure selling just good sound advice and a fair price in trade in"
16th November 2017 | Mrs Vivenne Lock
"The experience at Henley Cars Ltd was great because I was able to obtain the right car that met my needs"
16th November 2017 | Mr Nicholls
"I'd definitely recommend Lookers Volkswagen Newcastle because of good customer service and friendly staff re Simon "
16th November 2017 | Mr Michael Horsfield
"Renault Orpington were great because it has a strong corporate image & all the staff made me feel very comfortable.
Tim Eldridge made my buying experience very easy & was very helpfull taking plenty of time to go through the Clio range. Tim is a great ambassador not only for Renault Orpington but for Renault the product ! "
16th November 2017 | Mr Steve Marsh
"My experience at Bristol Street Citroen Burton was cracking because use them in the past and find them easy to deal with the staff"
16th November 2017 | Mrs Sharon Ringham
"I'd recommend Lomond Audi Stirling to a friend because it is by far the best customer experience I have received form a garage and I have had many different vehicles over the years. "
16th November 2017 | Mrs Flora Hay
"The experience at Ballyrobert Mallusk was great because the staff are very friendly and easy to talk to. They were able to answer any questions asked."
16th November 2017 | Miss Marylyzette Carillo
"Ancaster Nissan Penge were helpful because when I did choose my car, my car was reserved for me until I did look the car."
16th November 2017 | Mr Guilherme De Almeida
"I would recommend Taggarts Volvo Glasgow to friends and family because of a good selection of high quality vehicles and personable sales staff who demonstrate excellent product knowledge, which led to an enjoyable buying experience."
16th November 2017 | Mr Charlie S
"I'd suggest Peter Vardy Land Rover Aberdeen to a friend because you get good customer service in the sales room"
16th November 2017 | Mr Sandy Arbuthnott
"My experience at Renault Swansea was cracking because of the professionalism, depth of knowledge about the car and the interaction of Karl Spencer Jones with us as purchasers. He along with Dean Williams were approachable and offered advice to us were appropriate. The service they both offered were outstanding and I wouldn't hesitate to recommend Renault Swansea and Mr Spencer Jones to assist anyone when purchasing a car."
16th November 2017 | Mr Curren
"I'd recommend Luscombe Suzuki Leeds to a friend because the service I received was friendly, professional and communication was excellent. "
16th November 2017 | Mrs Cherel Poyznts-Powell
"I'd definitely recommend Shelbourne Motors Renault because you get a personal service and they take a genuine interest in what's the best option for you"
16th November 2017 | Mr Gordon Parkes
"I was pleased with Richmond Hyundai Guildford and would recommend them because they were friendly and went above and beyond to make the process of looking, choosing, test driving and buying a car as smoothly as possible. "
16th November 2017 | Miss Emma Jackson
"I'd endorse N K Motors Derby because they very very approachable very thorough in explaining in detail on details of the car well pleased. "
16th November 2017 | Miss Angela Taylor
"Renault Orpington were really helpful and I'd recommend them because the staff were really helpful and made me feel like a valued customer. "
16th November 2017 | Mrs T
"I'd recommend SERE Lisburn to anyone because their salesman was so easy to deal with."
16th November 2017 | Mr Brian Booth
"The experience at Vertu Honda Newcastle was good because all criteria was met, they were extremely helpful in all aspect of inquiry’s & dealings of my vehicle "
16th November 2017 | Miss Chloe Nailen
"Henley Cars Ltd were really easy to deal with , no hard selling ! The choice of cars was good even though we went with one particular vehicle in mind - we did have sneaky look at some others. The test drive was very relaxed and they gave us plenty of time alone with the car to check out equipmnt, layout , etc.
We couldn't have asked for more , the car was ready in a couple of days but we delayed slightly due to wok commitments. Collections was smooth , the car was taxed and ready to go ...
So i can't recommend them highly enough on this experience , and we may be using them in the future when my daughter changes her car.
Well Done and hopefully see you soon.
16th November 2017 | Mr Carl Hughes
"The staff at Lookers Ellesmere Port Vauxhall were good because as I have put in my 1st statement excellent service "
16th November 2017 | Mr John Edwards
"I'd recommend Bishops Guildford Fiat because of the attention given and the genuine interest in finding the customer the right car and then following through after sales with same attention. "
16th November 2017 | Mrs Lisa Taylor
"The experience at Arthurs of Oswestry was great because they are polite, friendly and knowledgable "
16th November 2017 | Mrs Andrea Peter
"My experience at Mackie Motors Brechin was positive because staff where helpful and job was done pro"
16th November 2017 | Mrs Joyce Morrison
"My experience at Richard Hardie Ashington was memorable because , All the members of staff were very helpful and freindly, when i took my car in for a service i was driven home and when my car was ready their driver picked me up and took me back for my car, very pleased with the service provided."
16th November 2017 | Mr Paul Joisce
"Sandown Mercedes Benz of Dorchester were great because had great service from Linden who dealt with all of my queries and took care of my cherished number plate retention. Thank you."
16th November 2017 | Mr Nicholson
"My experience at Lookers Audi Tyneside could have been better because you could have actually given me a price of a car on the numerous occasions I asked it is highly probable I would have purchased the car. To go through all the extras (GAP insurance etc.) before actually providing a cost of the car was poor customer service. I visited other dealers over the weekend, ending up purchasing elsewhere.
I might come back in a few years to change this car.
16th November 2017 | Mr W
"The sales person who dealt with us Liam was very good. He told us all of the information and offers/extras available and even tried to give us better finance options. He was not pushy in trying to sell, always smiley and friendly. Even when we bought the car he made a follow up call to ensure we were happy with it. The dealership was spacious, clean and tidy and had good offers on a range of cars. "
16th November 2017 | Mr Barrie Parker
"I had a good experience at Peter Vardy Vauxhall Edinburgh because "
16th November 2017 | Mrs Louise Higginson
"My experience at FG Barnes Vauxhall Guildford was memorable because we have purchased a car we are very pleased with, and we were dealt with in a friendly and professional manner."
16th November 2017 | Mr Andrew Kneller
"Arthurs of Newtown were fantastic because Clare the service manager was extremely helpful and friendly. Everything was explained to me, and I was kept informed about the progress of my car's service."
16th November 2017 | Mr Graham Holmes
"The experience at Dacia Swansea was great because wayne hilde is an excellent salesman. He is not a pushy salesman trying to sell a car to someone else while still trying to sell a car to me. Would definitely buy through wayne again. "
16th November 2017 | Miss Claire Holt
"The experience at Lookers Stockport Seat was good because friendly and hitch free service"
16th November 2017 | Ms Debra Carter
"Carbase Bristol were helpful because They kept in contact with me "
16th November 2017 | Mrs K
"My experience at Lookers Chester Vauxhall could have been better if the car I bought didn't come with problems in the engine. I have been back to the garage since buying 3 separate times to resolve the problem. Firstly as the salesman forgot the mats for the car. Secondly to have a spring replaced in the clutch that was faulty, and thirdly as there is a rattle on the engine and the car is very slow moving away and shaking whilst driving. I have now had to leave my car overnight leaving me without transport, a loss of earnings having to take time off work and a waste in fuel travelling to and from the garage which is 20 miles from my home. I have been informed I also do not qualify for a courtesy car as I have had my license for under a year. Keith in servicing is doing his best to help solve this problem. Keith has been a great help so far listening to my needs and wanting to solve this problem. Now awaiting to hear back from the garage for the second time after being told today 'there is nothing wrong with it'. Not a great service so far considering £6000.00 has been spent on a new car. "
16th November 2017 | Mrs Hannah Ruddy
"The experience at Pentagon Burton Peugeot was great because they made the process simple and efficient and offered a great service. "
16th November 2017 | Mr M
"Greenhous Vauxhall Shrewsbury were fantastic because always reliable cars. Friendly customer services, great after sales service"
16th November 2017 | Mrs Valerie Francis
"I'd definitely recommend Lookers Volkswagen Silverlink to friends and family because they helped me understand everything, simplified it so I was fully aware of what I was doing & agreeing to & the salesman was happy, helpful & patient :-)"
16th November 2017 | Miss Kara Hogland
"I'd suggest Arthurs of Oswestry to a friend because of the professional approach and the friendly service from the first telephone call to the last follow up telephone call."
16th November 2017 | Mr Derek Graham
"I'd definitely recommend Rowes Suzuki Dobwalls to friends and family because they were very professional and gave me all the info I needed. "
16th November 2017 | Mrs Joanne Coombes
"The staff at Motorline Direct Ltd were good because they were friendly, helpful, and listened to what we wanted, and were not pushy at all. We received a good handover experience when we picked up our new car, they were happy to spend time explaining the car and its functions. We would certainly recommend Motorline and would purchase a car again from them."
16th November 2017 | Mr Micheal Froch
"The staff at Arthurs of Wrexham were good because they are very professional "
16th November 2017 | Mr Nigel Barugh
"I had a great experience at Bristol Street Ford Birmingham because everything was explained in detail"
16th November 2017 | Mrs Abigail Benson
"I was happy with the service at Lookers Ford Colchester because the customer service was great ,everything was delivered and prepared on a timely manner ,the deals are great and affordable with a wide range to choose from."
16th November 2017 | Mr G
"I was happy with the service at Forest Gate Corby because it was fast efficient and they cleaned my car inside and out, great."
16th November 2017 | Mr Michael Charles Manning
"I'd recommend Bristol Street Ford Bromley to a friend because they were honest helpful friendly and listened to what we needed then delivered on our needs "
16th November 2017 | Mrs Bateman
Bell & Colvill Lotus
Buying a car in these days of massive dealer groups, internet sales sites and car supermarkets couldn't be easier. But impersonal sales support and poor follow-up service can soon sour the pleasure of new car ownership.
Not, though, if you drive away in a Lotus, Morgan, Subaru or Saab from Bell & Colvill in West Horsley, Surrey, where you'll deal with knowledgeable, enthusiastic staff who'll make every effort to build customer relationships and provide all the after sales back-up you'll require.
We deal with people how we would want to be dealt with ourselves.