These reviews were collected by JudgeService.com, an independant car dealer review website.
Reviews of Bell & Colvill Lotus
"My experience at Pentagon Lincoln Vauxhall could have been better because it was rubbish."
16th July 2018 | Mr G
"I would not recommend Peter Vardy Vauxhall Edinburgh because a bad customer experience "
16th July 2018 | Mr John G
"Pentagon Lincoln OCR were fantastic, made the purchase of the car hassle free, non pushy and a great service."
16th July 2018 | Mr Michael R
"The experience at SERE Belfast was good because everything was explained, no waiting around for ages."
16th July 2018 | Mrs K
"Sandown Mercedes Benz of Basingstoke were helpful because nothing was too much trouble and they exceed my expectations"
16th July 2018 | Mr Aidan Hughes
"I would recommend Wilson & Co Chorley to friends and family because Andy was brilliant and very helpful and knew exactly what I wanted. "
16th July 2018 | Miss Johnson
"My experience at DM Keith Skoda Bradford could have been better because sale agreed in morning but when gone to pick car up in evening got told they didnt inspect it properly and backed out of the sale, wasted 2 trips and whole day very unprofessional. Having to wait 4-6 weeks to get refund on road tax which i paid"
16th July 2018 | Mr K
"The experience at Baylis Vauxhall Cheltenham was fantastic because the staff are professional and follow up issues."
16th July 2018 | Mrs Tracey Cummings
"I'd definitely recommend DM Keith Skoda Wakefield because they made everything accessible and painless. "
16th July 2018 | Ms Sarah Cobham
"The Old Swan were great because I enjoyed everything about our stay the room the service the outside gardens,perfect for the children and adults the food the whole experience thankyou for a very enjoyable weekend X"
16th July 2018 | Pauline Sargeant
"I'd recommend Vertu Honda Doncaster to anyone because the sales team were very helpful and friendly. I never at any point felt any pressure to purchase a vehicle. It was a pleasure to deal with them especially Ajay who was our go to guy."
16th July 2018 | Ms Zoe Killgallon
"I would recommend Holdcroft Renault Hanley to friends and family because very friendly personnel, knowledgeable and easy to get on with. "
16th July 2018 | Mr A Gerbino
"Sandown Mercedes Benz of Poole were really helpful and I'd recommend them because the service was great, our sales adviser Daniel Betts, was genuine and friendly, not pushy, explained everything really clearly. Please pass on my thanks. "
16th July 2018 | Mrs Anna Turton
"Wilson & Co Bolton were helpful because:
We were made to feel welcome by the all the staff we met and Charlie Thornley the salesman we dealt with was friendly and helpful without being too pushy. Our overall experience was very pleasant and we would definitely recommend this dealership. Thank you."
16th July 2018 | Mr Roughley
"I'd definitely recommend Pentagon Derby to friends and family because it is completely trustworthy, and the range and value of cars is excellent. The aftercare package for servicing and so on means I get reminders and know my car will be serviced to an extremely high standard. I previosly owned two Astras, bought from this dealership, so I speak from good experience."
16th July 2018 | Mrs H
"I would recommend Pentagon Derby to friends and family because its been an excellent and friendly service."
16th July 2018 | Mr Brian Richardson
"'d recommend Sinclair Volkswagen Swansea because always professional modern facility if a little expensive , "
16th July 2018 | Mr Ian Warren
"The experience at Wolverhampton Audi was exceptional because they remember you as an individual and provide first class service, I am about to purchase my third Audi from this dealership and highly recommend them"
16th July 2018 | Mr Fox
"The staff at Peter Vardy Vauxhall Perth were good because whilst in with my 5 year old daughter the staff looked after her with balloons and colouring pencils which gave me the chance to discuss the sale with Alan mculloch"
16th July 2018 | Mr Steven Gray
"I'd suggest Advance Vauxhall Maidenhead to a friend because they try their best for you and explain what they need to do and why."
16th July 2018 | Mrs B
"I would recommend Harratts Mitsubishi Darton to friends and family because they were friendly and knowledgeable on the vehicles I was interested in."
16th July 2018 | Mr Mark Croft
"The experience at Peter Vardy Vauxhall Motherwell was great because the salesman was not pushy, let me make my own way round the car and did not in any way try to use “sales talk” to try and force a sale."
16th July 2018 | Mr Adam MacFarlane
"Ballyrobert Bangor were great because the assistance we received from Simon Trotter to get my first Motability car was invaluable. He made the whole process very simple and always kept us updated throughout."
16th July 2018 | Mrs H
"My experience at Motordepot Birmingham was cracking because tony’s been brilliant and he has helped me all the way to get the car that i wanted, he was proffesinal, very informative and helpful. Thank you to all of the staff. "
16th July 2018 | Nimesh Gurung
"I would not recommend Walkers of Worksop because STILL WAITING FOR THE OWNERS MANUAL SINCE 07TH JUNE"
16th July 2018 | Mrs Barbara Wain
"Shelbourne Motors Autoselect were great because of sales man Tim "
16th July 2018 | Mr Stephen Williamson
"My experience at Vantage Scarborough was cracking because we were treat courteously"
16th July 2018 | Mr Malcolm Croft Sellers
"Vantage Toyota York were really helpful and I'd recommend them because of their great customer service and support - always there if you need help. "
16th July 2018 | Mrs W
"I'd suggest Ballyrobert Mallusk to a friend because they very friendly not pushy "
16th July 2018 | Mr Robert Maszkiewski
"I'd definitely recommend Ballyrobert Bangor to friends and family because the sales team had very friendly approach with a no hassle attitude. Not to mention a deal I couldn't refuse. Thanks to the sales excecutive Sam Moore for the pleasant service . "
16th July 2018 | Mr William Milligan
"I'd endorse Horton SEAT because they give you a good service from start to finish,could not be more helpfull."
16th July 2018 | Mr Andrew Rodziewicz
"I'd recommend Holdcroft Honda Cheshire Oaks to a friend because the friendly and helpful staff that greeted my wife and i."
16th July 2018 | Mr J Sankey
"I'd suggest Macklin Ford Glasgow to a friend because friendly, efficient service"
16th July 2018 | Mrs Celena Planas
"Holdcroft Nissan Crewe staff most were very good "
16th July 2018 | Mr S Turner
"Think Ford Reading were really helpful and I'd recommend them because they came back to me when the model i was interested in became available also told me intially when the model would be available"
16th July 2018 | Mr B
"Holdcroft Hyundai Cheshire Oaks were great because Chris, our sales representative, was extremely helpful and honest and the car was exactly what I was looking for. Very happy indeed."
16th July 2018 | Mrs L Graham
"My experience at The White Swan could have been better because the food in the evening was poor, overcooked, very xnall portions and staff not abke to answer questions regarding menu "
16th July 2018 | Janice Douglass
"I would not recommend Ballyrobert Mallusk because the sale guy was not very pleasant when there was something wrong with the car.."
16th July 2018 | Miss Betty Murphy
" My experience at Lexus Exeter was cracking because the salesperson (James) was very good and very helpful also he explained everything about car"
16th July 2018 | Mr Paul Hocking
"I'd recommend Vantage Lexus Wolverhampton to a friend because no sales pressure honest and friendly staff would have liked better px deal ."
16th July 2018 | Mr Keith Williams
"I'd definitely recommend Ramsey Park Hotel because staff and service are second to none "
16th July 2018 | Kevin Dixon
"I'd suggest Arthurs of Oswestry to a friend because they are prompt."
16th July 2018 | Mr David Lawton
"I'd recommend Think Ford Newbury to anyone because of the service given and presentation "
16th July 2018 | Mr Austin Noakes
"The staff at Ballyrobert Bangor were good because they reduced the price and were very courteous. "
16th July 2018 | Mrs Carole Wright
"Ballyrobert Bangor were helpful because they were very helpful through the whole process "
16th July 2018 | Miss Leanne White
"Holdcroft Nissan Northwich were great because the salesman listened to what we wanted, did not pressurise and we bought the next day"
16th July 2018 | Mrs J Payne
"Ballyrobert Bangor were really helpful and I'd recommend them because the car was just what I needed and a reasonable price"
16th July 2018 | Mr David Chester
"Ballyrobert Mallusk were great because the sales team were great. I think it was Andy who helped us. He worked with us to get the car we were after and was understanding going through everything with a 1 year old with us! "
16th July 2018 | Mrs Montgomery
"The experience at Vantage Honda Barnsley was good because the experience was excellent."
16th July 2018 | Mr Neil Crofts
"The experience at The Old Swan was good because it was a very quaint & period hotel."
16th July 2018 | Veronica Comparini
"Horton Skoda were great because I am always made welcome wether it's is sales or servicing and all work is carried out to the highest standards."
16th July 2018 | Mr Dean Smithson
"Just very straight forward from the start. Great communication from salesperson (mark). The whole transaction felt very professional and trustworthy. "
16th July 2018 | Mr Johnathan Fitzpatrick
"I would recommend SERE Lisburn to friends and family because I found it a clear, straight forward and 'non-pushy' dealership
I dealt with Mark Hewitt who I found excellent in every way-I cannot speak too highly of his patience, attention to detail and genuine interest in my requirements.
I also used SERE Parts Dept a few days later to source a dog guard for the car- and again found the staff I dealt with very helpful and quick to supply what was needed."
16th July 2018 | Mr McCandless
"Pentagon Oldham were great because there are no pushy sales people so you feel under no pressure to accept a deal"
16th July 2018 | Miss Danielle Evans
"I'd suggest Ballyrobert Bangor to a friend because they were very attentive and helpful from the moment we entered the showroom. Chris Rice was such a pleasure to deal with. And made the process of buying our first car really enjoyable. "
16th July 2018 | Miss Nicola Haydock
"I would not recommend Sinclair Volkswagen Cardiff because of the level of service and unable to contact the salesperson after trying for around a week. "
16th July 2018 | Mr Manish Vyas
"I would not recommend Motordepot Hessle because I was lied to, then lied to on top of that lie and then I was lied to a bit more"
16th July 2018 | Mr Luke Thomas
"My experience at Beechdale Motor Group was memorable because the sales staff member, Stuart Wood, was friendly, helpful and informative throughout. He kept me informed of progress in the lead up to delivery of the car, arranged a smooth and informative handover at Beechdale Derby and has contacted me since then to ask if all is well with the car. The Beechdale premises were impressive. Even though Derby is a long way from my home I would certainly consider using Beechdale again. "
16th July 2018 | Mr Graeme Perry
"I'd definitely recommend Holdcroft Nissan Hanley because well looked after all through sale good part exchange and good knowledge of car on handover "
16th July 2018 | Mr L Parkinson
"Snows SEAT Poole were great because they are very professional company."
16th July 2018 | Mr Miles
"I'd recommend Sinclair Van Centre Cardiff because very helpful. No pressured sales pitch"
16th July 2018 | Mr Simon McDonald
"I would not recommend Pentagon Nottingham because see above comments"
16th July 2018 | Mr Edward Beeching
"Sandown Mercedes Benz of Poole were professional and gave me the right level of info and support which enabled me to make my decision"
16th July 2018 | Mr John Bedford
"My experience at Ballyrobert Bangor was positive because of the friendly staff and the good dealer they offer"
16th July 2018 | Mr Richard Croft
"My experience at Bristol Street Ford Bromley could have been better because...
Not very well due to being misled at the point of purchase. The car has a bespoke disability seat for the driver. It is slipper & causes me to slide in the seat when cornering. The car also wobbles at the front when driving at speeds in excess of 65 Mph. Both of these issues have been reported to the sales office but 6 weeks after purchase in still being given the 'run around' with regards having the seat changed (as was agreed at point of purchase & before).
The mobility seat is not safe. It does not offer the airbag protection that the manufactured seats do for the vehicle & as aforementioned, I slide around in the seat.
Considering I'm a disabled person myself, I have bought a car from your maindealer in good faith, but it seems they are not honoring their commitment to me whatsoever. I have called numerous times & visited a couple of times to no avail.
My next port of call will be to see the sales manager & if no agreeable conclusion can be achieved within 7 days from that, I will be making an official complaint to Ford Head office & will contacting Watchdog.
This experience has shaken my faith about Ford maindealers.
Something else that is noteworthy of being mentioned is that the advert made no mention of this bespoke swivel disability seat nor were there any photos showing it.
I feel I have been initially deceived & now duped. "
16th July 2018 | Mr Mark Brown
"Ballyrobert Bangor were great because sales person Wayne was very helpful and made the process go smoothly "
16th July 2018 | Mr G
"I would recommend Holdcroft Nissan Crewe to friends and family because of the great service. Steve was extremely helpful and friendly throughout and afterwards! Always very quick at responding to my emails . "
16th July 2018 | Mrs A Colton
"Ballyrobert Bangor were really helpful and I'd recommend them because they are very helpful.Excellant service. "
16th July 2018 | Mr James Bacon
"Ballyrobert Bangor were great because of the service and the friendly staff and every thing was explained very plain and understanding was easy "
16th July 2018 | Mrs Margaret Furgrove
"Ballyrobert Bangor were really helpful and I'd recommend them because the process of purchasing Car extremely easy, salesperson Wayne was so helpful, rang and emailed since my purchase to assure I was happy. Thank you Ballyrobert motors but especially Wayne. "
16th July 2018 | Ms Elaine Gallagher
"I was happy with the service at Baylis Vauxhall Cheltenham because the staff were very helpful and explained everything I asked clearly"
16th July 2018 | Miss X Hatherell
"I'd definitely recommend Ballyrobert Mallusk to friends and family because the service was outstanding and the sales guy was brilliant at finding a car for me and my growing family."
16th July 2018 | Mrs Fiona Leckey
"I'd recommend Bristol Street Ford Morpeth to anyone because they were really friendly and listened to what I said about what car I was looking for. There garage didn’t have what I wanted but the salesman took the time to look on the computer for exactly what I wanted. He was extreamly patient as I kept changing my mind on what colour I wanted. "
16th July 2018 | Mrs Tracey Carr
"Bassetts Nissan Swansea were great because I received excellent customer service from start to finish. Full explanation given on what we needed to know about our new car. Part exchange rate was good, communication was good when handover took place. Can’t fault the full tank of petrol to drive away with. Really pleased with my qashqai! "
16th July 2018 | Mrs Emma Cannon
"I'd recommend Ballyrobert Mallusk to a friend because they r really helpful and andy is great guy to deal with"
16th July 2018 | Ms W
"Joshua Hartrick was very attentive to my requirements providing options on both finance and the selection of cars available within my price range. His after sales call to check on my customer satisfaction was excellent. "
16th July 2018 | Mr Emmanuel Fadunmoye
"Ballyrobert Bangor were fantastic because sales where excellent no pushing listened to what I required& he delivered "
16th July 2018 | Mr Mervyn Allen
"Ballyrobert Mallusk were helpful because everything was clear and very straightforward. "
16th July 2018 | Mr Stephen Ozanne
"I had a great experience at Peter Vardy Jaguar Aberdeen because the service I received can only be described as top class."
16th July 2018 | Mr Peter Hepburn
"The experience at Porsche Centre Perth was great because the sales manager Ali, and all the other staff we came in contact with were extremely friendly and knowledgeable. The experience was really enjoyable, and the product definitely live up to expectations.
We wiill be returning later in the year when we are ready to buy. "
16th July 2018 | Mr Mike Kitney
"I'd definitely recommend Bristol Street Hyundai Exeter to friends and family because they make the whole purchase process easy and customer friendly"
16th July 2018 | Mr John Harkness
"Imperial Cars Portsmouth staff were good because the transfer of the vehicle from a different location was carried out expeditiously and the process of purchasing was very straightforward."
16th July 2018 | Mr Nick B
"My experience at Grovefield House could have been better because I was awoken at 04:30 AM by a mouse scratching in the ceiling of my room (211). Once awake it was difficult to get back to sleep as the scratching/scuttling was constant. However, that was not my main concern. My principle concern was that when I mentioned it at check out, it was almost as if it was normal. Certainly not what I was expecting. "
16th July 2018 | David Ellis
"I'd suggest Hendy Ford Fareham to a friend because the salesperson found me the ideal car"
16th July 2018 | Mr Roy Foster
"I'd recommend Holdcroft Nissan Crewe to a friend because the certifide by Nissan cars give you peace of mind and the prices are competitive "
16th July 2018 | Mr K Webb
"I'd recommend Bristol Street Ford Gloucester because of the service from Alan Dicks"
16th July 2018 | Mrs Victoria Collett
"Peter Vardy CarStore Glasgow staff were good because they tried to sort finance but unfortunately it wasn't what I wanted "
16th July 2018 | Mr Donnelly Stephen
"Working with Phil was a pleasure, he wasn't pushy at all, very knowledgeable and friendly. He made buying the car simple and quick and I would be happy to recommend him and the dealership to anyone else."
16th July 2018 | Mr A D
"I'd recommend Snows Kia Guildford to a friend because Paul Elves was incredibly professional, conscientious, knowledgable and kind. "
16th July 2018 | Mrs Claire Orsman
"I was happy with the service at Snows Toyota Waterlooville because they always provide good service, they do not employ heavy-handed and bullying sales tecniques and the staff are friendly and helpful, rather than pushy."
16th July 2018 | Mrs Joanne Young
"Holdcroft Nissan Hanley were great because they have a good choice of second hand cars at a reasonably competative price for a main dealer with of course main dealer back up"
16th July 2018 | Mr M Slack
"I'd recommend Holdcroft Nissan Hanley to a friend because friendly staff & heloful, especially Nick Hudson "
16th July 2018 | Mr Pickford
We have a service plan with them and paying upfront so no big bill at service "
16th July 2018 | Mr Ian Ankers
"I'd recommend Bassetts Citroen Carmarthen because personal friendly service "
16th July 2018 | Mr M
"Carbase Bristol were great because we have bought others cars from there in the past and they have all been reliable."
16th July 2018 | Mr Micheal Lewis
"Bassetts Honda Swansea were really helpful and I'd recommend them because. They spent time with me. Explaining what i wanted to know. Hope Stefan Can find the car i want. "
16th July 2018 | Mr Mel Williams
"My experience at Peter Vardy Vauxhall Motherwell could have been better because The online valuation from vardy central and dealer trade in price should match, or even bettered, I was really drawn to vardy under "False" Pretences with the online valuation and left feeling deflated and undervalued as a potential customer. I cannot fault Jonathon the salesman though."
16th July 2018 | Mr Kevin Oakes
"All the staff were very helpful and courteous,and made the whole process very easy.I will definately return when I need to purchase another vehicle."
16th July 2018 | Ms Hilary Evans
"extremely impressed with the knowledge of the sales force at Porsche Perth.
Hamish was great to chat to and made my experience extremely easy. "
16th July 2018 | Mr Jonathan MacDonald
"I would not recommend Peter Vardy BMW Edinburgh because the customer experience i have received. well lack of it "
16th July 2018 | Mr S
Bell & Colvill Lotus
Buying a car in these days of massive dealer groups, internet sales sites and car supermarkets couldn't be easier. But impersonal sales support and poor follow-up service can soon sour the pleasure of new car ownership.
Not, though, if you drive away in a Lotus, Morgan, Subaru or Saab from Bell & Colvill in West Horsley, Surrey, where you'll deal with knowledgeable, enthusiastic staff who'll make every effort to build customer relationships and provide all the after sales back-up you'll require.
We deal with people how we would want to be dealt with ourselves.