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100 reviews of West London Volkswagen

These reviews were collected by, an independant car dealer review website.


Reviews of West London Volkswagen


Overall satisfaction


Would recommend

"I was happy with the service at SERE Lisburn because Robert was informative, helpful and friendly. The service i was given was brilliant especially as it was my first car and he knew exactly what i was looking for..i love the car! I would definitely recommend Seres and Robert to anyone looking to buy. "

21st January 2018 | Miss Lee-Anne Boyle

"I'd definitely recommend Sandles Car Supermarket to friends and family because the high quality service I got there was brilliant. You’ve got a great range of cars to look at. "

21st January 2018 | Miss Skye Marsh

"My experience at Motordepot Hessle was cracking because, the staff were all friendly and helpful and didn't try the hard sell tactics that lots of dealers do. "

21st January 2018 | Matt Lyness

"My experience at Harratts Honda Wakefield was positive because Very good sales team and excellent service department with a minor fault and cleaned car inside and out."

21st January 2018 | Mr Geoff Clamp

"My experience at Sandles Car Supermarket was positive because they made the process of buying a car quick and easy. All of the sales team were lovely and were very accomodating "

21st January 2018 | Miss P

"The experience at County Garage Ford was great because as always, the complete experience was second to none. "

21st January 2018 | Mr Gary Tong

"My experience at Harratts Pontefract could have been better because they dindnt change the oil when it went in for a service"

21st January 2018 | Mr Calvin McDonald

"My experience at Vospers of St Austell was cracking because I could not fault the overall experience in any way whatsoever and this was of a far higher quality than experienced with other dealerships in the past."

21st January 2018 | Mrs T

"I'd definitely recommend Lookers Blackburn Volkswagen to friends and family because there local friendly staff who cater for you needs rarther than looking at just closing a deal. "

21st January 2018 | Mr Ian Godfrey

"Greenhous Vauxhall Telford staff were good because they where very informative pleasant nothing was to much trouble "

21st January 2018 | Mrs Johnson

"I would recommend Harratts Volvo. However there are a few points I would like to see addressed. 1, the loan car was disgusting inside with stale food left by a previous driver. 2, Some of the staff are unwelcoming and don’t even smile. 3, Volvo assist wasn’t explained to me. I had to ring back and speak to someone. "

21st January 2018 | Mr Steve Hall

"I had a great experience at Renault Solihull because the sales team and service team are second to none"

21st January 2018 | Mr Martin Cooper

"Motordepot Scunthorpe were fantastic because no pushy salesmen ... had to revisit and was dealt with promptly and all staff seemed friendly "

21st January 2018 | Gary Smith

"I'd suggest Lookers Motherwell Nissan to a friend because I'm very happy with the car and the service received "

21st January 2018 | Miss G

"My experience at Bristol Street Ford Crewe was memorable because the customer service was brilliant "

21st January 2018 | Miss Jodie Hopkins

"I'd definitely recommend Sandles Car Supermarket because there is a fabulous range of vehicles to choose from, always well presented and the staff are super friendly and helpful. "

21st January 2018 | Mrs Natalie Gotts

"I would recommend Hilton Garage to friends and family because, from my first call to the sales department I was dealt with by Emily who answered all of my questions and quieries about the car she made the whole sales process simple and straight forward. I travelled from Portsmouth for this particular car as it was the most reasonable priced Astra GTC I had seen in 4 months of searching. The garage agreed to renew the discoulored window trims for free as I wasn’t 100% happy with them, the garage ordered the parts and I returned at a later convenient date. I was offered a free Courtesy car whilst the repaires were made. I am very happy with my car and the customer service from Hilton Garage."

21st January 2018 | Miss Dosdale

"The staff at Harratts Pontefract were good because very helpful, competent,friendly and efficient."

21st January 2018 | Mrs Stenton

"I'd endorse Magna Mazda Salisbury because the staff are excellent and always aim to please."

21st January 2018 | Mrs Jordan

"Lookers Guildford Skoda were great because- friendly service - quick to find and sort out an approximate car. Sale went smoothly from start to finish"

21st January 2018 | Mr Andrew Colebrook

"Sandles Car Supermarket were great because great choice, and friendly service"

21st January 2018 | Miss Claire Course

"Bristol Street Ford Morpeth were great because every one is so helpfully especially keven nelson "

21st January 2018 | Mr Cornelius Watson

"Lookers Skoda Manchester Eccles staff were good because all the staff were helpful in arranging and providing for my needs in purchasing the car. The only shame is that the site is too small for the volume of people interested in what is becoming a very popular brand - Skoda."

21st January 2018 | Mr John Williams

"PJ Nicholls Evesham were really helpful and I'd recommend them because they are very genuine and you feel you can put your trust in them."

21st January 2018 | Mr R Hill

"My experience at Bristol Street Mazda Cheltenham could have been a lot better. Initial purchase of the vehicle was fine, however promises by Bristol Street Mazda Cheltenham to fix loose trim on the vehicle exterior have not been kept. The vehicle was also supplied without a parcel shelf covering the boot space. Again, promises to order me a new replacement parcel shelf have not been fulfilled. I have contacted Bristol Street Mazda Cheltenham several times but have been met with a lack of interest by the staff. I have asked to be contacted by phone with an update but so far no contact has been made."

21st January 2018 | Mr Peter Dyson

"The experience at Motordepot Scunthorpe was great because of Garry Russell "

21st January 2018 | Ewa Olbinska

"I'd suggest Now Vauxhall Heathrow to a friend because I was looked after by Bill Hawkins who was extremely professional and helpful and did everything he could to make sure I got the right vehicle for me. A really top employee. "

21st January 2018 | Mr Peter Horrocks


21st January 2018 | Mr Mike Widmer

"My experience at Ballyrobert Bangor was cracking because Simon Trotter treats us like freinds and goes to great lengths to get us the best car and the best deal."

21st January 2018 | Mrs Elizabeth Smith

"I'd definitely recommend FG Barnes Maidstone SEAT to friends and family because they were pleasant to deal with, efficient, went out their way to be helpful and willing to give us a what we considered a good deal. Very happy with the new car."

21st January 2018 | Mrs Frances Edwards

"I would not recommend The Old Swan because the rooms have become dated and are in need of decorating. My ceiling had a large stain on the ceiling. The bathroom was very small with a tiny corner sink with a single tap in the centre so that you could not wash easily. The bath seals have become black and mouldy and need re-sealing etc. On one occasion I had to ring down for towels as there weren't any. The caddies that hold the tea/coffee/sugars etc. had broken handles and looked like they needed throwing out. So generally in poor upkeep I'm afraid. I was offered the choice of two other rooms but they were equally as drab so saw no point in moving all of my stuff which I had unpacked already. The bar service has not changed, very, very slow with unfriendly bar staff. It's such a shame because this is/was a beautiful hotel. Some decent maintenance and friendlier reception and bar staff would go a long way to improving it. On a more positive note, I found the breakfast staff and service to be much improved from my last stay. It used to be very slow but I didn't have to wait long at all and the food was served hot and presented well so not all bad."

21st January 2018 | David Gee

"I was happy with the service at Lookers Audi Camberley because they forgot to tell me the plastic key fob and accompanying code were essential to the ‘Audi’ experience and access to their app. Other than that, why would someone recommend a car dealer?"

21st January 2018 | Mr Christian M

"I'd definitely recommend Harratts Mitsubishi Darton because professional and honest car specialists that tick all boxes "

21st January 2018 | Mr Jim O'Hara

"Vospers of Hennock Road staff were good because they understood what we were looking for and talked through our financial options therefore enabling us to buy a new family car."

21st January 2018 | Mr P

"I would recommend Ballyrobert Bangor to friends and family because they are great at dealing with people "

21st January 2018 | Mrs Mary Coll

"My experience at Broach Hill Garage Ltd was memorable because Robbie (sales man) was lovely. Any questions or issues I had he sorted straight away, nothing was too much "

21st January 2018 | Mrs Karina Thompson

"Henley Cars Ltd were great because of great service, friendly and welcoming, and i walked a way with a brilliant car"

21st January 2018 | Mr Louis Beech

"My experience at Magna Mazda Poole was memorable because the service from the salesman, Craig, was excellent. He thoroughly explained the finance options and all the documentation. This is the first car I have purchased in finance and he really made the process easy. Great service, great car. "

21st January 2018 | Miss Heidi Wilson

"Harratts Mitsubishi Darton were helpful because I’ve bought 2 cars from there and had them both serviced. Great service "

21st January 2018 | Mrs Helen Green

"I was pleased with Harratts Volvo Wakefield and would recommend them because they were a pleasure to deal with. As a customer I felt valued, they listened carefully to my requirements and delivered/fulfilled on these very quickly."

21st January 2018 | Mrs Melanie Barraclough

"I'd recommend Eastbourne Motoring Centre Suzuki because fantastic service and they know their products"

21st January 2018 | Mr James Coulthard

"I'd definitely recommend Harratts Renault and Dacia Wakefield to friends and family. Friendly service, shame I needed a new part a week after driving my car away but regardless the staff were great. "

21st January 2018 | Miss Whitney Davies

"I was happy with the service at Mike Brewer Motors Sheffield because the salesman was very helpful, friendly and informative. Answered various questions over several days and was very patient, not pushy at all. As the car was a surprise present they even stored and insured the car after purchase until collection. Communication from start to finish was excellent."

21st January 2018 | Mr Tony Milkins

"The experience at Mike Brewer Motors Luton was great because the customer service was perfect as was the car."

21st January 2018 | Mr Gary Norman

"Stoneacre Lincoln Dixon Street were great because they gave us their time and were very helpful indeed. Their representative Christiaan went the extra mile for us and we cannot praise him highly enough. "

21st January 2018 | Mrs U

"Bristol Street Renault Nottingham were great because they're friendly, efficient and listen tot he needs of the customer."

21st January 2018 | Mr Michael O'Connor

"The experience at H Mitchell Car Sales was fantastic because there are no pushy salesmen, you are free to wander and then if you have questions they are there to help. On top of this they have gone the extra mile to help me with requests for extra fixtures & fittings - all done in the most laid back, friendly way imaginable. "

21st January 2018 | Miss Pauline Clifford

"My experience at Baylis Vauxhall Hereford could have been better because the service booklet had not been stamped at all, causing doubt as to if it had been done. The MOT certificate was missing. Also despite paying £20 for fuel we found the car was completely empty on driving away!!!"

21st January 2018 | Mrs Avril Harrison-Berrow

"My experience at Lookers Ford Chelmsford was memorable because our sales person went out of his way to help us and was friendly and professional "

21st January 2018 | Ms G

"I would not recommend Motordepot Hessle because my car was not mechanically correct even after it was supposedly checked, MOT and Serviced. The blowers for the heating did not work, and when I was driving the vehicle the day after purchase my car started juddering and was very under-powered. I returned the car straight away, they offered to keep the car in to find the problem however, although I understand it was Sunday there was no offer of providing me with a courtesy car even though they had my vehicle from Sunday to Wednesday evening. As a result this caused me extra financial costs with my insurance company, having to re-insure my old car again. Since purchasing the car I have had one voicemail from the salesman asking how my car was so I do not believe he was even made aware of the problems I was having. I tried to call him back on three different occasions and have still not received a return call. Even after my parent had to pick up my car the second time after being fixed, my mother expressed how disappointed I was with the lack of communication from the sales representative and asked this to be forwarded to him and I am still yet to be contacted. "

21st January 2018 | Laura Matthews

"Kim Whymark from Lookers Land Rover Colchester was fantastic because he listened to what we needed and advised us what we should have to meet our requirements and didnt try to sell us an easy car he had in stock, which was also cheaper so it was a very refreshing experience. The new showroom is amazing and we were made to feel very welcome by all the staff, the children didnt want to leave!!"

21st January 2018 | Mr David Pennick

"I was pleased with Stoneacre Lincoln Dixon Street and would recommend them because of the professionalism of the staff and their non pushy attitude. I was made to feel a valued customer We were not offered any finance as we stated from the beginning we were not interested. Extremely pleased with the service and attitude of the staff."

21st January 2018 | Mrs Paula Taylor

"Great service - helpful and informative rather than old fashioned car sales culture"

21st January 2018 | Mr Richard Skakel

"Everyone was very professional but friendly. I dealt with Jonny Nisbet and he was lovely, did a fab job. "

21st January 2018 | Miss Charlotte Hedley

"My experience at Pentagon Nottingham could have been better because if the sales manager had not been so negative. The price offered for my Mini px was even lower than We buy any car, and by £500. I finally purchased an Adam fom another Vauxhall dealership who did me a far better deal on both my px and the Adam."

21st January 2018 | Miss Kami Huddlestone

"I'd recommend Lookers Nissan Leeds because they are a very good dealership, with a great selection of vehicles at a good price and the staff are so friendly and helpful with any needs that they may have!!"

21st January 2018 | Mr Michael Stephenson

"I'd endorse Magna Mazda Poole because they are responsive and helpful."

21st January 2018 | Mr B

"My experience at Magna Mazda Weymouth was good because the car is great and salesman helpful, clear and efficient."

21st January 2018 | Ms F

"I had a great experience at Wilson & Co Bolton because we got the we wanted but I would advise people to scrutinise every part of the paperwork."

21st January 2018 | Mrs Allison Kernick

"My experience at Sinclair SKODA Swansea was memorable because Staff friendly and polite and dealt with in professional way"

21st January 2018 | Mr T

"The staff at Holden Renault were good because everything explained thoroughly and I have always found them trustworthy in the past."

21st January 2018 | Mr Bryan Waller

"I'd recommend Stoneacre Doncaster York Road because of the customer care provided as a package. Kaz was fantastic, patient, knowledgeable and did not pressure me in any way. Went above and beyond to ensure my vehicle was to the standard and quality I asked for and was also accommodating to the budget I had. Will definitely use again and highly recommend to others."

21st January 2018 | Mr Matthew Wesley

"Peter Vardy BMW Edinburgh were great because all the people I came into contact with friendly and knowledgeable."

21st January 2018 | Mr Bennetts

"My experience at Drayton Motors was fantastic. Martin was very friendly and helpful. We travelled 70 miles to Drayton Kia and were made to feel very welcome whilst looking for our second Venga. Couldn't fault anything and wouldn't hesitate to recommend them to everyone. No pressure at all during the visit, went on a test drive covering various road types and they even picked us up from the train station when we came to pick up the car. Brilliant service."

21st January 2018 | Mrs Tina V

"I'd recommend Lookers Blackpool Volkswagen to anyone because I always receive a high level of customer service. I am also always made to feel welcome. "

21st January 2018 | Miss Laura Bunting

"My experience at Linley & Simpson Ilkley could have been better because the property was a disgrace when we moved in, fresh plaster on the walls that we unaware of, the cellar was filthy and full of junk, the oven was disgusting and required professional cleaning, there is still ongoing issues despite being in two weeks "

21st January 2018 | Mr Alistair McColm

"I'd definitely recommend Holdcroft Nissan Northwich to friends and family because they be fab."

21st January 2018 | Mr S Jones

"My experience at Bristol Street Peugeot Northampton was positive because the purchase was made easy, everything was explained and I didn't feel under any pressure to buy. Another time I will ignore the offer of the free week of insurance for the changeover period - it was all too long winded with far too many questions; it was much quicker to change the details on my current insurer."

21st January 2018 | Mrs Janet Nicholls

"I'd recommend Renault Bolton to a friend because The service i got was second to none, i cant find any fault what so ever with any one i came in to contact with. All members of staff were very friendly and helpful and it was my second car i bought from them."

21st January 2018 | Mr George Burrows

"Farnell Land Rover Guiseley were very easy to deal with. Not at all pushy very relaxed negotiating hassle free. All the staff were just very helpful making buying the car a pleasurable experience. "

21st January 2018 | Mr Graham Lister

"I'd recommend Lookers Chester Vauxhall because they are a very good dealership"

21st January 2018 | Mr Hilbert Talbot

"I'd definitely recommend Bristol Street Hyundai Exeter because I liked the product deal and was well treated"

21st January 2018 | Mr Robert Pritchard

"Mike Brewer Motors Luton were fantastic because they were helpful, knowledgeable and friendly. Definitely recommend them"

21st January 2018 | Miss Martine Darkin

"I'd definitely recommend Renault Manchester to friends and family because the choice of cars is excellent with diesels,petrol,manuals and autos widely available. There was no rush with the test drive and I felt I could have as much time as I wanted. I ended up buying the car I test drove and am extremely happy with it. I have allready recommended Renault manchester to friends and family. "

21st January 2018 | Mr Paul Dewison

"I'd definitely recommend Magna Mazda Poole because of the brilliant service and friendliness of the sales staff."

21st January 2018 | Mrs G

"My experience at Bristol Street Ford Gloucester was memorable because it was the car I wanted and it was a reasonable price."

21st January 2018 | Mrs Sue Hopson

"My experience at Hilton Garage could have been better because I had been travelling for 7 hours from south Devon - I was kept waiting for the salesman I was dealing with when I eventually got there. The salesman wasn’t over friendly and at times I thought I was an imbuggerance to him. After the test drive, I had to ask if there was anywhere I could get a coffee as one wasn’t offered which, I thought was customary for most dealerships. All in all, I got a good car for a good price but wouldn’t go out of my way again to visit this dealership."

21st January 2018 | Mr Robert McLachlan

"My experience at Snows Toyota Exeter could have been better because they could have got the paperwork correct in the first place rather than me having to sign 2 new lots within a space of 2 days. My daughter had to keep calling to find out any information regarding handover dates. The car was not completely finished on the day I picked it up as some parts were on back order, I was told they would contact me after Christmas to arrange for the parts to be fitted. Nobody contacted me my daughter again emailed on the 10th January asking what was happening. The final straw came when I got my bank statement & it showed 3 lots of payments had been taken by Toyota in the space of a month !!! Not happy, ! Won’t be recommending snows Exeter to anyone !"

21st January 2018 | Mr John Kemsley

"The experience at Advance Vauxhall Maidenhead was fantastic because staff are knowledgeable, always happy to help and discuss work required in more detail if requested. Turn around time is normally quite fast. Availability of courtesy car for short notice work would make the experience even better eg repairs after a minor accident etc rather than just at prescheduled services."

21st January 2018 | Mr Dominic White

"I'd recommend Baylis Vauxhall Gloucester to a friend because the very helpful fiuendly and professional staff there and the quilaity workls supoport and advice they provide."

21st January 2018 | Mr Ray Pass

"Stoneacre Stoke were fantastic because they were very helpful and are local "

21st January 2018 | Mr Trevor Fenton

"My experience at Stoneacre Chesterfield SEAT was memorable because ... we could see clearly Craig was cheerfully willing to go the extra mile to get us the deal we wanted and we now pretty much have peace of mind on an important investment."

21st January 2018 | Mr Simon Heywood

"I'd suggest Advance Vauxhall Maidenhead to a friend because I have been satisfied with their work. "

21st January 2018 | Mrs R

"I'd recommend West End Garage Edinburgh because the sales and service personnel are knowledgable the salesman who dealt with me made sure he knew what I required and offered me enough choices to satisfy my needs he was also very good at the handover and spent ample time with me to ensure I was happy and understood the controls and gizmos "

21st January 2018 | Mr James Robertson

"I'd definitely recommend Stoneacre Doncaster York Road to friends and family because the salesperson Kaz was very accommodating and helpful."

21st January 2018 | Mr Ralph Greaves

"My experience at Renault Manchester was cracking because Iwas able to look round in my own time, there was no high pressure sales yet all the help and information was there when I asked."

21st January 2018 | Mrs Julie Ranson

"I was happy with the service at Bristol Street Vauxhall Durham because I feel it is very personalised. The staff keep me informed of progress and also helpful provide advice. As a long-standing customer, I get various discounts."

21st January 2018 | Mr Peter Dawson


21st January 2018 | Mr Patrick Langridge

"Harratts Renault and Dacia Wakefield were great because helpful friendly staff selling good products and services."

21st January 2018 | Mr Gerald Harrison

"Stoneacre Peterborough Newark Road were helpful because get quick service"

21st January 2018 | Mr William Harries

"I'd endorse Peter Vardy Vauxhall Dalgety Bay because the service you get is awesome the sales team try there very best to get you the best deal possible. All in all a good experience. "

21st January 2018 | Mr Robert Barnes

"Lookers Volkswagen Silverlink were great because being the company who bought out Benfield who I’ve dealt with for 30 yrs plus some big companies are led by accountants ! Money money money great it’s needed to pay for all the wages bills etc BUT ! Service and support is more important to me as and end user so yes a deal good ! Service good ! Support good ! That’s all a customer can expect . "

21st January 2018 |

"The staff at Lookers Volkswagen Silverlink were good because no problems"

21st January 2018 | Mr James Lattimer

"My experience at Renault Manchester could have been better because after sales service needs to be better. Upon purchasing the car I asked about a repair to the drivers seat and despite chasing them for a reply I've heard nothing since. It appears to be a case of once they've sold you the car, they're not bothered. That's my experience. I'd expect better from a main dealer. "

21st January 2018 | Mr E

"I'd recommend Harratts Pontefract to a friend because the people were very friendly and the service was completed in good time "

21st January 2018 | Mr John King

"Pilgrims of March were really helpful and I'd recommend them because they were the best prices for what we was looking for and was a no hassle process of buying the car very painless. Good dealing with them."

21st January 2018 | Mr Jason Fryatt

"I'd recommend Chapelhouse Southport because they were extremely helpful from beginning to end, would definitely use them again. "

21st January 2018 | Miss N

"I'd recommend Lomond Audi Edinburgh to anyone because a professional and friendly service was given."

21st January 2018 | Mr Tahir Saleem

"Lookers Audi Sunderland were fantastic because they were very professional and there was no pressure at all which would make me go back "

21st January 2018 | Mr Yare

"I was happy with the service at County Garage Ford because their service is always exemplary. Nothing is a problem for them. Will recommend them to everyone and anyone I know!"

21st January 2018 | Mr Jamie Lawrence

West London Volkswagen

West London VolkswagenWest London Volkswagen

As one of the leading franchised retailer groups in the UK, partnering many of the world’s best brands we're passionate about ensuring our customers are put first every day; everywhere.

We aim to deliver an outstanding customer experience at every one of our franchised retail centres and to support this all of our centres has specialist, manufacturer trained staff to ensure you and your car receive the best possible attention at all times. Our Inchcape people are fully trained and we're here to help you with all your car requirements so please feel free to visit one of our friendly, welcoming centres or if you prefer contact us by phone or online, as always the choice is yours.

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