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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Baylis Vauxhall Worcester were great because the customer service on the phone and in shop was great and all the people were very friendly and understanding. "
"My experience at Lookers Nissan Gateshead could have been better had the salesman listened to my original enquiry and the purpose of the sale. The original invoice was named incorrectly (which could have been looked over) but the style of the Sale was not as intended. The car then on receiving it had a few issues such as the parcel shelf was missing (which later came by UPS from the dealer) and the spare key was not programmed to the car, so we only have one key. The car also was not cleaned properly and had remnants of dog hair is crevices, between the seats and headlining. I feel had the salesman listened a little more attentively and the paperwork was prepared correctly and the cleanliness was better then this review would be a positive one. "
"I'd definitely recommend Lookers Volkswagen Newcastle because good range of vehicles with decent price. "
"The experience at Holdcroft Hyundai Stockport was good because everything was explained in a timely manner and I felt looked after appropriately."
"I was happy with the service at Bellinger Didcot because of the lack of "hard sell". Whilst I was there I overheard a few phone calls and the level of customer care was impressive. I got the impression that rather than go for a hard sell one off purchase , their business model is based more around repeat custom from satisfied customers and, a far more long term pleasant and more profitable arrangement , for all parties concerned. "
"I'd definitely recommend Vospers of Marsh Barton because they sourced the exact model we asked for very quickly and service from the used car department was exemplary."
"My experience at Now Vauxhall Staples Corner could have been better because the sales department should deliver a car away of paint scratches dents well clean outside and inside as brand new "
"My experience at Solberge Hall was positive because we really had a lovely relaxing time "
"Just for the overall choice of cars "
"The experience at Vertu Honda Stockton was good because all staff were very helpful and courteous and listened to what we wanted. "
"I was pleased with Vospers of Torbay and would recommend them because they were friendly and very helpful "
"The experience at Renault Cardiff was great because they have a good stock of nearly new and pre-reg cars which represent excellent value. This is the fourth Renault we have bought from them. The sales staff are very efficient and friendly and the service deptvare excellent. I also have acquired a strong affinity for Renault design."
"Mackie Motors Arbroath staff were good because they took the time to understand my needs and budget. Due to this being my first purchase of a car i had some questions and uncertainty . The salesperson was patient and understanding with this and took the time to find something that i was happy with. I never felt rushed or pressurised in any way which as a new buyer put me.at ease."
"I would not recommend Pentagon Burton Peugeot because on this ocassion the purchase process was marred by several errors in the paperwork i.e. wrong car, then wrong mileage for finance. Incorrect spec. of car given by salesman. Three visits required resulting in several hours spent waiting in showroom while paperwork and computer records corrected. Process further complicated by annual leave and sickness of staff leading to several people being involved with completing the purchase. "
"Having used Mike Brewer's before for a Service, and having a failed bulb it made sense to take it to them to replace. The Golf I own requires the grill and internal wheel covers to be removed just to get the light cluster out. I was in and out really fast, got upgraded bulbs for better light fitted and it was cheaper than the other High street names out there."
"I'd recommend SERE Belfast to a friend because excellent service and friendly staff"
"I'd recommend Lookers Walton on Thames Volkswagen because nothing too much trouble "
"The staff at Stoneacre Doncaster York Road were good because they where honest and gave me all the info marionette I wanted."
"My experience at Fish Brothers Toyota was positive because good communication, good price on good vehicle, they delivered the car and drove away my part exchange old car. They did what they said they would do. Easy transaction, answered all my questions. No surprises. Thank you. "
"My experience at Lookers Guildford Skoda was cracking because we got the car we wanted ."
"The experience at Unbeatablecar Crawley was fantastic because all the hassle of documentation was handled by them and was relatively painless"
"we rented a toyota from Shelbourne Vehicle Rentals, we took the vehicle for 4 weeks over xmas and new years, the car was clean and tidy when we got it, which was delivered to us free of charge because they were running a tad late. Overall experience was excellent and I do recommend them to others and will use next time i'm in Ireland."
"Drive Vauxhall WestonSuperMare were helpful because there was no messing about, went in on the Saturday and was driving the van by the Monday. Quick, friendly and efficient "
"very Professional and polite "
"The staff at Brindley Mazda Wolverhampton were good because they are very helpful "
"I would recommend Lookers Ford Braintree to friends and family because they are very welcoming and knowledgeable about all their cars and packages and explain everything simply."
"Bassetts Citroen Swansea were really helpful and I'd recommend them because they are super efficient. Plus when they realised my disability meant not only am I brain damaged and have seizures, but I am deaf and blind too, they couldn’t have been more patient. I actually had a seizure while picking up the car with my husband and everything was done at my pace. I didn’t feel rushed at all. Plus the car is absolutely wonderful. Thank you Terri and Thank you Bassetts Citroen Swansea. "
"Chapelhouse St Helens were helpful. Sales man very good not pushy i find it very offputting when salesmen is too pushy it puts me off..i didnot experience this.. "
"My experience at Lookers St Helens Vauxhall could have been better because you don't honour your offer say part ex only fit for auction then sell on yourself at double price it happened before and salesman said same this time I don't trust you anymore tried to convince me 100 &250 made 750 not when I went to school."
"I would recommend Shelbourne Vehicle Rental to friends and family because I received a 1st class service by very friendly and helpful staff, couldn't fault Shelbourne Rental one bit. Will definitely be using them again in the future. "
"The staff at West End Garage Edinburgh were good because they listened to me and what my needs were and advised me what was available. I was not pressured into buying any car. I do fell that the car I bought is exactly what I was looking for and am still thrilled at the quality of the car and the salesmanship and professionalism of your staff, which is quite simply outstanding. Thanks you so much. I've recommended you to several members of my family who also drive Skoda cars. And they could not believe the friendliness of your staff compared to other Skoda dealers in Edinburgh. "
"I'd definitely recommend Lookers Renault Newcastle to friends and family because the offer great deals with brilliant customer service"
"My experience at Macklin Hyundai Edinburgh West was memorable because had a weekend away"
"West Country Cars were great because of the great service I received from them highly recommend them "
"I was happy with the service at Bristol Street Citroen Derby because sales man Chris was excellent. I am in sales myself and he wasnt pushy just the right amount of contact and always called back. "
"Vertu Honda Boston were great because the process of having the car transferred from another Vertu dealer along with purchasing the vehicle seemed effortless. I liked that"
"Lookers Skoda Stockport were helpful because I received a high level of service during the purchase of my latest car. I was kept up to date on a regular basis during the sale period. Very happy."
"I was happy with the service at Vospers of Marsh Mills Nissan because our advisor was very courteous, knowledgeable and very helpful. He talked us through the purchase step by step and ensured everything went as smoothly as possible. He also made sure our extras were added and dealt with us in a very professional and non pushy manner throughout."
"My experience at Unbeatablecar Crawley was cracking i found a lovely little car that is just perfect and the service was so good from the salesperson "
"I was happy with the service at Saltmarine Hyundai because they were happy to hold the car until I was able to be, friendly salesmen, happy to help "
"The staff at Lookers Motherwell Nissan were good because they are professional, polite and not pushy in trying to get you to take out finance/ extras"
"My experience at Dacia Cardiff could have been better because the salesman lost all interest once I'd paid a deposit, he didn't do what he promised to do & despite me chasing him via email it took days for him to respond to me. At hand over he had failed to get matters sorted (no manual, no mats, stone chips not sorted, no service history documentation, media system needing radio code which was not supplied). It's now almost 2 weeks since I bought the car & the only thing that's been sorted is the radio code to unlock the media system. I've since had a letter confirming my 12 mth warranty but it's been dated so I get less than the full 12 mths. "
"I would not recommend Peter Vardy Vauxhall Perth because I paid a deposit for a car to come from another garage and a week later it was sold I was very disappointed,I then came to the garage where I was offered an automatic which I didn't want explained I would have a look at a petrol Mokka which we did on the court it had its price on it but when we went inside to negotiate I was told this car had also been sold you can imagine I was very disappointed. This car should have had a sold sign on it then customers know not to look at them . When I got my deposit back the young man appologised but sadly didn't offer to help find another car."
"Lomond Audi Edinburgh were really helpful and I'd recommend them because they went above and beyond to provide the best service and ensure that we were well taken care of and all aspects of purchase were 100% and that we were more than just satisfied. The Sales Executive done a great job and because of this we would recommend them."
"I'd recommend Lookers Skoda Stockport to anyone because they were professional and everything was straightforward compared to other dealerships we've been to previously"
"The experience at Bristol Street Ford Worcester was good because i was made to feel welcome and when i told them my needs they found the exact car for me and made sure it met every need."
"My experience at Chapelhouse St Helens was positive because they really listen , then they give you a choice of great cars and explain the differences between them. I was able to make an informed decision as to which car was best for me."
"The experience at Shelbourne Vehicle Rental was great because it’s very easily worked with and extremely reliable "
"The experience at Vospers of Marsh Mills Nissan was good because the salesman went out of their way to make us feel looked after, explaining everything about the vehicle and the finance and all the extra deals that came with purchasing the car on the day"
"The staff at Renault Swansea were good because they did not pressure me into anything but at the same time where very helpful and help us find the right car for me and Wayne the salesman could not be more helpful and followed up with a phone call a few days later to make sure a was well with the new car "
"I'd recommend Baylis Accident Repair Centre Cheltenham because they were really helpful,kept me updated all the time,very professional and wonderful customer care."
"Lookers Chester Nissan were helpful because they helped me get the car that I wanted, transaction was completed fast (in about 10 days) staff were friendly and knowledgeable. "
"I'd definitely recommend Holden Honda because they were extremely helpful and able to fulfil all my requirements in a new car. The sales advisor was very informative and I found and bought my car within the hour so hassle free! "
"Phantom Motor Company were great because they are very approachable and provide a good quality service."
"The experience at Vospers of St Austell was good because they had the car I wanted and the service staff were professional and thorough with explanations, and gave an excellent handout.."
"My experience at Bristol Street Vauxhall Hexham was positive because the sales person, Rachael, helped and advised us every step of the way in the purchase of a first car for our 17 year old daughter. The whole process was seamless and the after sales service second to none. "
"My experience at Harratts Mitsubishi Darton was positive because sasha was very helpful"
"Fish Brothers Peugeot were helpful because they met all my needs and very polite. The car was ready on time and looked fantastic."
"Overall very satisfied with the service I received. Salesman was very good, knowledgable and not pushy at all. He let the car do the talking and when I said we were sorting finance else where didn’t push that either. There was an issue with the battery in the car, but that wasn’t apparent at the time of purchase. When I phoned to get it sorted they were very professional, was taken in and repaired under warranty along with a loan car provided at no extra charge. No questions asked, they just sorted it. This after care service was very satisfying as you often hear horror stories about issues around this. When the time comes to replace a car again they will certainly be one of our first places to consider dealing with. "
"The experience at South Hereford Volkswagen Whitchurch was good because the staff were very helpful and accommodating. "
"My experience at Baylis Vauxhall Ross on Wye was memorable because everything about this transaction was smooth and easy. ALL of the staff were very very friendly and cheerful. Sales manager Steve was an absolute delight. Calm, friendly and great sense of humour the whole way through, went out of the way to help!! Did not pressurise into a sale(like I experienced at Hereford), gave us time to consider and talk amongst ourselves. Now the downfall. Offered hot drinks- lovely. But where was the biscuits?? As a whole. Completely memorable, will definitely recommend and visit again!!!"
"My experience at Renault Wolverhampton was cracking because I wasn’t pressured into buying any vehicle, I was pleased with the handover by a very pleasant young sales man named James Hall"
"I would recommend Dogfence to friends and family because the service was great and when I had questions follow My installation the woman I spoke to could not have been more helpful and informative. She put me at ease with a training concern I had and was extremely helpful - I’ve already recommended Dogfence to a neighbour. "
"I'd recommend Kineholme of Otley because This is a family run business and all staff are keen to give good service and know their customers and what they are selling "
"I would not recommend Lookers Battersea Volkswagen because I am not completely satisfied with my purchase as it stands, although I have not had the chance to contact them to address my issues I would have hoped to have either had them reach out or received the missing car mats by now. On reflection, I am also unimpressed with the how the car was handed over as it included a stain to the drivers seat which I was assured would be removed. I was verbally advised to have the stain removed by my own arrangement with the invoive passed on to Lookers Battersea. Prior to doing so I will request written confirmation as I do not want to be left covering the cost myself. I have also noticed a technical fault regarding the rear wipers which I will need to be resolved adding more potential inconvienience due to something that should have been picked up through the 144 point inspection or service. I really hope all of these issues can be resolved soon for my opionion of Lookers Battersea to improve."
"Unbeatablecar Crawley were really helpful and I'd recommend them because of the friendly and knowledgeable service which I received. In particular Duncan deserves a mention for making buying a car a very enjoyable experience."
"The experience at Barretts Land Rover Canterbury was great the because the sale representative was very knowledgeable about the product. He was friendly and has maintained contact to offer further support without applying any pressure to make a purchase."
"I would recommend Bristol Street Ford Wigan to friends and family because from walking in the door upto dilivery of my vehicle i was treated 100% in every step of tbe tranasaction and may i say the gentleman who looked after me ent above and beyond mothing was any trouble to him "
"My experience at Eastbourne Motoring Centre Vauxhall was positive because the sales and service staff (at Uckfield) provide good customer service "
"I'd suggest Bristol Street SKODA Chesterfield to a friend because the staff are extremely helpful, friendly and courteous. They demonstrated professionalism and a great depth of knowledge to help me choose the correct vehicle for my needs. They work as a great team and help one another - I had to change my collection date at last minute due to other commitments yet the dealership took it in their stride. Even though the original salesperson was on holiday, another member of the team stepped in to complete the handover, even though it was not his sale. Nothing was too much trouble for them. I was even offered refreshments whilst we completed the paperwork. In fact, they even ensured my dog was comfortable and had access to water. Thanks Bristol Street once again for a fantastic service, keep up the good work!"
"I'd endorse Pentagon Barnsley because brilliant couldn't have done anymore"
"I had a great experience at Renault Solihull"
"Greenhous Vauxhall Telford were really helpful and I'd recommend them because fair deal, frendly staff, good service, helpful."
"The experience at Vertu Volkswagen Mansfield was good because of the salesman Mark Dethick, he was very polite & knowledgeable, it was a pleasure to do business with him, thank you Mark 10/10"
"I was happy with the service at Mike Brewer Motors Sheffield because they were attentive every step through the process of purchasing my car. The car was immaculate when it was collected from the dealer and looked like it had just come out of the showroom brand new. The after care was also outstanding answering all my questions I had after and I left a personal item in the car which they kindly returned to me. I would highly recommend them to friends and family and can't praise them enough."
"Lookers Audi Guildford were really helpful and I'd recommend them because I was looked after very well and this is now the second car I have got from them. They are not my local dealer but I like the service they give."
"I'd suggest Vospers of Marsh Mills Peugeot to a friend because they are attentive to costumer's needs and have clear communication. "
"Bristol Street Mazda Redditch were really helpful and I'd recommend them because I have had three cars from them and as yet have not had a bad experience. Staff have always been good to deal with."
"I'd recommend Carbase Bristol to a friend because good choice of vehicles good prices and staff very good "
"My experience at Vospers of Truro was positive because Jason was very helpfull, not pushy took his time, to keep us happy."
"Macklin Peugeot Paisley were great because Jamie was very professional, honest, explained everything I needed to know, very friendly and excellent at his job."
"I'd definitely recommend Carbase Bristol to friends and family because they were extremely helpful, helped me chose the best deal for me and made the whole experience easy and simple"
"I was happy with the service at SERE Lisburn because they were extremely professional, polite and helpful. I dealt with David Gaw who was fantastic! He was extremely patient, helpful and answered all my questions. "
"Sinclair Direct were fantastic because staff was very helpful "
"The experience at Renault Enfield was great because great service. Very pleased with the car"
"Saltmarine Hyundai were helpful because I was not pressurized to agree a sale and salesman was extremely helpful and professional."
"The staff at Motordepot Hessle were good because they left me alone to look at cars until I was ready to go ask for help"
"I'd recommend Motordepot Scunthorpe to a friend because of the fast efficient level of service."
"I'd definitely recommend Renault Orpington to friends and family because I have enjoyed very good service from them for many years."
"Bristol Street Ford Stoke were great because they are helpful and friendly "
"A & M Car Sales Ltd were fantastic because they are all so friendly, welcoming, happy, non-pushy, professional, humourous people! Nothing has been too much trouble, no quibbles, no hypothetical bears rubbing! Just genuine people, fair and not going to rip you off!"
"Bristol Steet Skoda Darlington were fantastic because they were very truthful"
"I had a great experience at Richmond Citroen Portsmouth because staff were very professional, no hard sale, offered a test drive of the the car I was interested in buying. Car was presented very clean and felt like a new car."
"I had a great experience at Lookers Nissan Gateshead because of the price agreed, the condition of the car and excellent service from the salesman "
"Very friendly staff, Duncan especially. Slightly disappointed with the time taken to prepare the car for collection after making them aware I needed it asap. Had to call twice after 10 days to receive a callback for collection. Also a large blemish on new number plate. Apart from that very satisfied. "
"My experience at Lookers Skoda Stockport could have been better because of customer service."
"I was pleased with Luscombe Suzuki Leeds and would recommend them because of their easy going & friendly service without the usual sales pressure you would normally have to bear from the sales team."
"I'd definitely recommend Vospers of Hennock Road because they were informative, friendly, helpful and competitive ,thank you Jake."
"My experience at Vertu Honda Stockton was positive because the sales person Liam Harrison was very knowledgeable, extremely helpful and made the purchase very easy. "
"Lookers Preston Volkswagen were fantastic because the staff couldn't have been more helpful. The transaction ran smoothly and efficiently."