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CDK said it is the largest ever dealer management system dealer-supplier agreement ever seen in the UK.
Pilot sites will run the new CDK system from the end of this year to mid-2016, and following a successful pilot the rollout will then start to the 700+ dealerships operating Volkswagen Group’s franchises.
The landmark partnership will see Volkswagen Group UK recommend CORE Drive, CDK Global’s fully integrated DMS, to every dealership across its Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Audi, Seat and Skoda dealer networks.
The long-term collaborative agreement comes after Volkswagen Group UK reviewed its DMS provision and identified the need for greater flexibility within a universal software solution.
The adaptability of CDK’s DMS allows bespoke customer intelligence to be utilised as required by individual brands across dealer networks, improving customer relations and enhancing longer-term loyalty.
Trevor Metcalfe, group network development director at Volkswagen Group UK, said: “We undertook a full strategic review to determine what our retail network requires in today’s dynamic retail environment by involving expertise from eight of our major retailer partner/investors.
“The scale, adaptability and proven track record of CDK Global in improving dealership efficiency is central to our decision.
“Happy and loyal customers are at the core of all our UK brands. We are confident that CORE Drive will provide dealers with the insights and solutions they require to deliver a seamless customer experience, from both a sales and aftersales perspective.”
Neil Packham, CDK Global’s UK vice president and managing director, said: “UK dealerships trust CDK Global to help them understand the unique requirements of every potential car buyer. Dealers are keen to collaborate with us as they know our innovative solutions fit and move with current industry needs.
“By working collaboratively with the Volkswagen Group and its dealer network, CDK Global will help individual brands build on their distinct approach, ensuring that every customer interaction is managed consistently and coherently. This is vitally important when you consider that many retail partners are also multi-franchise operations.”
In terms of units, this would mean surpassing the 13 million cars mark this year. This is still well below the 2007 peak of almost 16 million cars.
“Despite this positive forecast, we cannot afford to become complacent,” stated ACEA secretary general, Erik Jonnaert.
“Europe still faces challenging times. Today EU car sales are behind those of China and of the United States, where sales levels have now recovered to pre-crisis levels.”
Jonnaert added: “This is why it is now more important than ever to ensure that the competitiveness of our industry – one of Europe’s most vital strategic sectors – remains high on the European and national policy agendas.”
“ACEA’s call to European policy makers is to create an environment which fosters innovation and international trade – the two main drivers for our industry’s competitiveness on a global scale.”
Chargemaster is to add an additional 2000 charging points to its Polar network.
The growth intends to resolve issues across London and other parts of the UK where many old third-party charging points installed under the government Plugged in Places scheme have been unserviceable for some time.
As a result, Chargemaster is making an open offer to local authorities to replace these publicly available units free of charge to enable infrastructure to be upgraded.
The move includes the installation of over 1,000 charge points in London, some of which will replace old charging stations supplied by third parties.
Around 600 points will be entirely new locations, with a focus on destinations such as hotels, supermarkets and health clubs.
In addition to the new 1000 Chargemaster charging points, the company will transfer more than 300 existing charging points from Source London’s network of 1500 points later this year. These charging points will become fully integrated within the UK Polar network.
David Martell, chief executive of Chargemaster, siad: “Chargemaster is committed to making electric vehicles a viable option to people across the UK, and this latest move solidifies that intention. By growing our network nationwide, but also focusing on traditionally poor areas of service, such as London, we are confident we will make a marked difference for EV owners wanting to charge on the move”.
“100% serviceability of charging points is crucial and Chargemaster’s programme will help ensure that motorists in London and elsewhere will see a clear improvement of availability.”
SMMT have released figures showing strong commercial vehicle registrations in the first quarter of this year. The figures show a record half year total of 209,515.
They said that strong van growth in the van market was a “defining factor” behind the record numbers, with 186,404 vans being registered in the first six months of this year. SMMT said the numbers represented an “all-time high”.
Mike Hawes, SMMT chief executive said: “The record half-year total for commercial vehicle registrations is not unexpected given the significant gains being made in the van market,”
“Registrations of vans have been increasing strongly for some time, underpinned by economic confidence among large and small businesses, as well as the growing trend for home deliveries.”
Trucks have also been performing strongly, with registrations up more than 40% in both June and the year-to-date, according to the SMMT.
Hawes said: “The significant rise in truck registrations in June mirrors the sector’s performance in the year so far as it readjusts from the regulatory changes of 2014, while once again it was the heavier vehicles in van, artic and rigid segments that posted the largest rises.”
Volkswagen Group UK is to recommend CDK Global’s CORE Drive dealer management system to dealers within the VW, VW commercial, Seat, Skoda and Audi UK franchise networks
Pilot sites will run the new CDK system until to mid-2016 before the system is rolled out to Volkswagen Group’s 700 UK dealerships.
Trevor Metcalfe, group network development director at Volkswagen Group UK, said it had undertaken a strategic review of its systems, taking on board the views of eight retail partners
“Happy and loyal customers are at the core of all our UK brands. We are confident that CORE Drive will provide dealers with the insights and solutions they require to deliver a seamless customer experience, from both a sales and aftersales perspective,” he said.
Neil Packham, vice president and managing director for CDK Global’s UK region, said: “UK dealerships trust CDK Global to help them understand the unique requirements of every potential car buyer. Dealers are keen to collaborate with us as they know our innovative solutions fit and move with current industry needs.”
Packham added that the system would be tailored for each brand within the VW Group. “By working collaboratively with the Volkswagen Group and its dealer network, CDK Global will help individual brands build on their distinct approach, ensuring that every customer interaction is managed consistently and coherently. This is vitally important when you consider that many retail partners are also multi-franchise operations.”
Average values for commercial vehicles sold at auction increased by £29 to £5587 in June, compared to the previous month, BCA said in its monthly Pulse report.
Year-on-year values were also ahead – by 3.4% (£188), with both age and mileage declining in 2015.
Ex-fleet and lease vans averaged £6339 at auction in June, `a fall of £48 (0.7%) compared to May, while year-on-year values were down by £119. Part-exchange LCV values increased by £40 in June to £3743, compared to May and year-on-year, values were ahead by £100.
“Poor condition stock, or commonplace models, particularly in corporate colours need to be sensibly valued to sell first time. There is little to be gained by placing over-aspirational reserve valuations on LCVs if the market is not prepared to meet those expectations,” said Duncan Ward, BCA’s head of commercial vehicles. “What we have seen so far this summer very much follows the pattern of previous years and, in reality, the marketplace has not shifted significantly from last month as demand remains strong for good retail-quality stock.”
Rye Street Coachworks (Bishop Stortford) has won MotorTrader’s Bodyshop of the Year Award.
The award, sponsored by the National Association of Bodyshops (NAB), also saw fellow finalists Devonshire Motors Accident Repair Centre (Barnstaple) and Marshall Mercedes-Benz of Blackpool receive a highly commended recognition.
Managing director of Rye Street Group, Bill Duffy, said, ‘I’m delighted to have won the award, both personally and for the entire team. We were up against some superb competition and reaching the finals was an achievement in itself.
‘To win is a great honour, and I am hugely proud of the fantastic people we have here at Rye Street. We remain totally committed to continuous improvement and growth, and we remain proud of our past and passionate about our future.’
The 25th annual MotorTrader awards took place at the Grosvenor House Hotel.
TyreSafe has announced organisations planning to support this October’s Tyre Safety Month campaign can now register to receive their free campaign materials. Unveiled at the UK’s leading tyre safety organisation’s annual briefing, the month-long campaign will encourage motorists to carry out regular #SafeTyreChecks, an essential practise which is all too often overlooked by a substantial proportion of drivers.
TyreSafe surveys have revealed one in five drivers have never checked their tyres, and nearly 10 million dangerous and illegal tyres are likely to be driven on Britain’s roads in 2015.
‘TyreSafe’s research shows there is still a lot of work to be done in changing motorists’ attitudes to tyre safety,’ said Stuart Jackson, chairman at TyreSafe. ‘This year, our campaign will ask the direct question ‘How often do you do it?’ and encourage drivers to be able to honestly answer ‘at least once a month and before long journeys’.’
‘While TyreSafe is the driving force behind the campaign, a crucial part of Tyre Safety Month’s success is the support we receive from our members and supporters. The free resources we’ve made available today offer them a range of tools to help raise awareness of the basic checks which will reduce the number of tyre-related incidents on our roads.’
The broad range of campaign materials available to supporters include leaflets, posters, as well as digital assets such as an animation and video highlighting the results of TyreSafe’s tread depth survey. A quick guide to all the resources is available in the form of a ‘toolkit’.
The dedicated Tyre Safety Month microsite offers further resources including a series of case studies from previous campaigns, providing a library of useful ideas to inspire supporter activities and significantly boost the campaign’s reach and effectiveness.
Coventry based carmaker Jaguar Land Rover is recalling 65,352 cars after a software glitch caused its keyless cars to unlock themselves.
In one case, a driver reported that the door opened while driving, while others were concerned that the cars were unlocking of their own accord.
The models affected are the entire fleet of 2013-2016 Land Rover Range Rover, the last of which went into production in March this year. On average the cars retail upwards of £30,000.
Jaguar Land Rover said owners will be notified and instructed to take their cars to a dealer who will ‘download the latest software’ at no extra cost.
The recall was reported to the US’ National Highway Traffic Safety Administration last month, who published the details.
This isn’t the first time Jaguar Land Rover has been the media this year over software malfunctions, earlier in the year many drivers were reportedly struggling to find insurance cover due to poor car security.
Range Rovers were being targeted because of vulnerabilities in its keyless ignition feature where thieves were able to bypass the security system, unlock and even start the car engine with small devices easily bought online.
Generous-spirited staff at Lookers plc have been getting on their bikes, climbing mountains and driving through Europe to raise funds for their chosen charity.
Almost £20,000 will now go to the British Heart Foundation, the charity nominated by employees of the leading British car dealership at the beginning of this year.
The company, which employs more than 6,000 staff across 30 manufacturer franchises in the UK, has a long history of supporting charitable causes. However, this was the first national charity drive ever undertaken by the company as a whole.
Among the challenges was a Ben Nevis climb by a five-strong team who battled their way to the top, raising £11,000, a one-man driving challenge from Lookers’ head office in Manchester to Barcelona, and a 28-strong team from Lookers cycling 54 saddle-sore miles from London to Brighton.
CDK Global – logoVolkswagen Group UK (VWG) and CDK Global, the world’s largest provider of integrated IT and digital marketing to the automotive retail industry, have signed the largest ever DMS (dealer management system) dealer-supplier agreement ever seen in the UK.
Pilot sites will run the new CDK system from the end of this year to mid-2016, and following a successful pilot the rollout will then start to the Group’s 700-plus UK dealerships.
The landmark partnership will see Volkswagen Group UK recommend CORE Drive, CDK Global’s fully-integrated DMS, to every dealership across its Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Audi, Seat and Škoda dealer networks.
The long-term agreement comes after VWG reviewed its DMS provision and identified the need for greater flexibility within a universal software solution.
CDK’s DMS allows bespoke customer intelligence to be utilised by individual brands across dealer networks, improving customer relations and enhancing longer-term loyalty.
Trevor Metcalfe, group network development director at VWG, said: ‘We undertook a full strategic review to determine what our retail network requires in today’s dynamic retail environment by involving expertise from eight of our major retailer partner-investors.
‘Happy and loyal customers are at the core of all our UK brands. We are confident that CORE Drive will provide dealers with the insights and solutions they require to deliver a seamless customer experience, from both a sales and after-sales perspective.’
Neil Packham, vice-president and managing director for CDK Global’s UK region, said: ‘UK dealerships trust CDK Global to help them understand the unique requirements of every potential car buyer. Dealers are keen to collaborate with us as they know our innovative solutions fit and move with current industry needs.’
Oil prices may have further to fall despite stabilising in recent months – and even beginning to rise modestly – because of a massive oversupply the International Energy Agency (IEA) has said.
The IEA said lower oil prices were likely to last well into 2016.
The agency added the world oil market was unable to absorb the huge volumes of oil now being produced.
It follows the massive drop in prices which started last summer.
The price of Brent crude fell sharply last year from $115 a barrel in June to $45 a barrel in January.
The current price of Brent crude is $59 a barrel.
The fall in prices has led oil firms to cut back investment in exploration, while North Sea oil has come under significant pressure.
All seven major global oil firms have also reported annual declines in profit as a result of lower oil prices.
Only last month the Office for Budget Responsibility (OBR) forecast North Sea oil and gas revenues would fall to below 0.1% of GDP over the coming decades.
It said the tax take from North Sea oil and gas had already fallen by 80% in the last three years.
“The oil market was massively oversupplied in the second quarter of 2015, and remains so today,” the IEA said in its monthly report.
“It is equally clear that the market’s ability to absorb that oversupply is unlikely to last. Onshore storage space is limited,” it said, adding: “Something has to give.”
“The bottom of the market may still be ahead.”
Core members of the Organisation of Petroleum Exporting Countries (Opec) have continued to produce the same level of oil in the past year despite falling oil prices in an attempt to regain market share.
US oil production has also soared in recent years, as fracking – or the process of extracting oil from shale rock by injecting fluids into the ground – has revolutionised oil production in the country.