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GEM introduces new App for breakdownsBack

GEM Motoring Assist has launched a new App for iPhone and Android phone which provides customers with added reassurance and assistance whilst out on the roads this winter.

GEM, a company providing breakdown cover to motorists, is offering customers the chance to download the new App for free from iTunes and the Android market. The new App features a user-friendly menu which allows visitors to access useful tools such as ‘Traffic Updates’ and ‘Assist Me’ GPS locator.

Breaking down is the one thing most motorists dread, and it can be made even worse in the cold, winter months. The new GEM app provides motorists with peace of mind so that when they next head off in the car, in the event of a breakdown, Gem can be there with a simple touch of a button. The advantage of the ‘Assist Me’ tool is that motorists’ exact locations can be easily identified and the function will also put drivers in direct contact with a member of the GEM Motoring Assist contact centre.

The ‘Traffic Update’ function on the new App will also help to improve driver’s confidence as it allows motorists to view traffic alerts for the journey ahead and as a result, plan the most direct route possible to avoid any potential hazards such as traffic jams, accidents and road works.

Finally, the new GEM App allows customers to renew their breakdown cover at the click of a button. Customers can simply tap the ‘My Renewals’ feature to receive a reminder of when their motoring cover is up for renewal. You can also keep up to date with GEM Motoring Assist news, which allows visits to take part in polls competitions and provides access to useful and important driving –related information.

David Williams MBE, Chief Executive of GEM Motoring Assist said, “We are delighted to be launching this new App as we continue to offer our customers the best breakdown service we can. The ‘Assist Me’ button will be very effective when it comes to responding quickly to breakdown situations and can only improve our service even more”.

GEM provides three levels of recovery service to suit all budgets. For full details of all the options or to view a step by step video on the features of the new app and how to use it effectively, visit GEM’s website



Posted by Leana Kell on 26/10/2011