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AA enlisted to help with Vauxhall recallBack

VauxhallCorsa1Vauxhall has enlisted the AA, its roadside recovery partner, to help customers affected by the recall of Adam, Corsa and Corsavan models registered since May 2014 for steering modifications.

Having advised owners on Friday not to drive affected vehicles, Vauxhall is now providing a collection service through the AA to recover vehicles to its dealers for remedial work.

The recall affects 3,000 vehicles which the brand said had been “manufactured with a steering system part that does not meet Vauxhall’s specification”. The company said it became aware of the condition during routine quality control at the vehicle manufacturing plant. The company said it is not aware of any accident or injury related to this condition.

Owners were initially advised to check Vauxhall’s website or call a customer helpline to see if their vehicles were affected and have subsequently added an AA phone service to help guide customers through the checking procedure for the production code on the steering shaft.

“If customers are not comfortable in carrying out the check themselves, the AA will despatch a patrol to do it for them. If the code is not one of the two affected, they will be advised that their car is safe to use, if not the AA will arrange to recover the vehicle to a Vauxhall dealer and if required, will arrange a replacement vehicle,” said a Vauxhall spokesman.

Source: Motor Trader

Posted by Sue Robinson on 03/10/2014