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ConsumerRightsOn 23 January 2014, the Government introduced the Consumer Rights Bill to Parliament.

The Consumer Rights Bill follows a House of Commons BIS Committee report, issued on 23 December 2013, which recommended major changes to a draft version of the bill published for pre-legislative consultation last summer. Some of these changes have been adopted by the Government in the latest version of the Consumer Rights Bill.

The changes to consumer (and competition) law represented by this proposed legislation have been hailed as the most radical overhaul of UK consumer rights in decades. While much emphasis has been placed on consolidating and clarifying consumer law into a single instrument, the bill brings about a number of new developments, which will have very important implications for dealers, repairers and other retailers and service providers.

While some elements of the proposed legislation represent positive developments, others have the potential to harm businesses (including those in the automotive retail sector) and create unintended adverse consequences for consumers.

With this in mind, the NFDA has already arranged a further meeting on 4 February with senior Government officials to discuss the Bill and seek a proportionate and fair outcome, prior to further committee debate and adjustment through the House of Commons.

A more detailed briefing concerning certain new features of the Consumer Rights Bill of particular relevance to dealers is available from

Posted by Leana Kell on 02/02/2014