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DVLA New V5C On DemandBack

MOTTestingIf you’re a dealer with a fleet of demo, loan & hire cars over 50, you could benefit from this new DVLA service.

As part of DVLA’s Transformation of online services, they are developing a V5C on Demand service. This means that the V5C registration document can be suppressed, and requested on demand when one is needed.

Who can use the service?

Dealers and Companies on the DVLA Fleet Scheme, if you are not already registered, you need to contact the DVLA provided you fleet is in excess of 50 vehicles. Under the scheme you will have the opportunity to ‘opt into’ the V5C on Demand service, and to access the View Vehicle Record (VVR) enquiry service. The V5C on demand service will be available through VVR which will also provide information on vehicles in your fleet.

The design and development of both VVR and V5C on Demand services has been in conjunction with the dealer associations and fleet industry. The DVLA held extensive usability testing and engagement sessions to make sure the services are developed to meet the needs of large dealers and fleet customers.

What are the benefits of ‘opting in’ to the V5C on Demand service?

Opting in to this service means that from April 2015 DVLA large dealers and fleet companies will:

  • not receive a V5C for any newly registered vehicles for their fleet (the paper V5C will be suppressed)
  • reduce the amount of paper documents stored and administered, possibly to zero within 3 years (depending on how often new vehicles are purchased)
  • potentially reduce costs for fleet companies ‘opting in’ as a result of a reduction in administrative burden and storage costs

Changes to vehicle details on the current stock of a company’s V5C’s e.g. change of company name/address, will also be incorporated into the ‘opt in’ of V5C suppression service.

When will the service be available?

The VVR enquiry service which will enable V5C on Demand service will be available in March. The V5C on Demand service will be released at the end of March 2015.

Next steps

If you want to know more about the V5C on Demand service and to help the DVLA manage the transition onto the service, please register your interest via this email address:


Posted by Sue Robinson on 27/02/2015