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The DVLA have now put in place 140 staff to deal with the delays in processing cherished number transfers seen earlier this year. They admit they grossly under-estimated the amount of rectification to cherished transfer applications done at the local offices that have now closed.
With the increase of trained staff to handle CT’s at Swansea and the fact that all this correspondence is now being posted first class, the problem should improve.
DVLA’s local office network will close by the end of 2013
|The following offices are now closed||These offices will close on Friday 13 December|
Good news: 3 improvements for December that should help dealers:
1. No requirement to renew a Statutory Off Road Notification (SORN) on an annual basis
Subject to law change, from 16 December 2013 DVLA will remove the requirement for customers to renew a SORN on an annual basis. This means that a SORN will remain in force until a vehicle is eithertaxed, sold or scrapped. Once a vehicle keeper has notified DVLA that their vehicle is SORN’d, they will no longer have the burden of annual SORN renewals.
2. Evidence of insurance no longer required when taxing a vehicle
Subject to law change, from 16 December 2013 motor insurance policies will no longer be checked at the point when a vehicle is taxed. This change simplifies the taxing process for millions of motorists. Motorists will not need to provide motor insurance policy evidence when they:
• tax online or by phone
• register and tax through a motor dealer
• tax at a Post Office® branch
• register and tax through the post to DVLA.
Motorists will still need to ensure they have a valid insurance policy, but this will not be checked when a vehicle is taxed.
DVLA’s ‘continuous insurance enforcement’ scheme ensures vehicles are insured.
3. DEOM – Date to End Of Month licensing scheme
DEOM was introduced in 1986 and is issued on request at the point of first registration of a vehicle.
It means that if a vehicle is registered part way through the month you can purchase the tax disc with up to 3 extra weeks. This is preferable to having to backdate the tax disc to the beginning of the month and having to pay more or waiting until the start of the next month. Currently the scheme is restricted to vehicles that need to pay vehicle tax.
Subject to law change, DEOM will be extended (through our Automated First Registration and Licensing system) to include vehicles where a vehicle tax payment is not required (e.g. vehicles in the disabled tax class, electric vehicles etc).
In 2010 different rates of vehicle tax were introduced leading to an increase in the number of vehicles exempt from vehicle tax. Around 1.2 million ‘nil licences’ were issued at first registration in 2012.
No supplement will be charged for vehicles that are exempt from vehicle tax.
Date of first registration Numbers of extra weeks
From 10th to 16th of the month 3
From 17th to 23rd of the month 2
From 24th to 31st of the month 1
DVLA Christmas Opening Times
Customers will be able to transact with us electronically throughout the Christmas period at www.gov.uk/browse/driving. Opening times for our contact centre can be found below:
Tuesday 24 December – 8am – 12pm
Wednesday 25 December – closed
Thursday 26 December – closed
Friday 27 December – closed
Saturday 28 December – 8am to 12pm for general enquiries
9am – 5.30pm for electronic vehicle licensing and driving licence online enquiries
Monday 30 December – open as normal
Tuesday 31 December – 8am – 5.30pm
Wednesday 1 January – closed
Thursday 2 January – open as normal