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DvlaAt our last meeting with the DVLA, there was evidence of some confusion amongst some motorists of the new tax rules introduced on 1 October 2014. The NFDA have agreed to help by asking our members to issue a leaflet to their customers explaining the new rules.

From 1 October 2014 the paper tax disc is no longer issued and will not need to be displayed on a vehicle. However, the DVLA are aware that there is still some uncertainty amongst motorists about their duty to relicense a vehicle when they become the new keeper. This could be contributed to by tax discs still being displayed in vehicles, and sometimes on forecourts, and a lack of understanding by the customer.

The NFDA would be grateful for your help in communicating the follow to your customers to ensure they do not fall foul of the new arrangements:


• The DVLA stopped issuing paper tax discs from 1 October 2014. Motorists still have to tax their vehicles, they just don’t get a paper tax disc.
• As part of getting rid of the tax disc, the vehicle tax rules have changed. When motorists now buy or sell a vehicle the tax can no longer be transferred as part of the sale. This is because the seller will automatically receive a refund of any remaining tax.
• When Dealers have bought a vehicle in part exchange they can use our online service to speed up the time it takes for sellers to get a refund of any remaining tax
• This service is available at
• Buyers MUST then get the vehicle taxed before it can be used on the road otherwise it may be clamped and impounded.
• If a tax disc is displayed on the windscreen then it should be removed and destroyed. A receipt of tax provided by a previous keeper is not legally permitted either.
• If the dealer is taxing the vehicle, the customer can ensure that it’s taxed in their name as the new keeper.
• The quickest way to tax is to go online at or phone 0300 123 4321 – both are available 24/7.
• Dealers can now tax online for the new keeper, using the V5C/2 new keeper option.
• If the Post Office is used when taxing, the new keeper details must be completed on the V5C registration certificate
• When sending the V5C direct to DVLA, the date of sale must be accurately written on the V5C.

To help dealers convey the details of the new tax rules, the DVLA have prepared a leaflet to handout to customers purchasing a vehicle. For a copy of the leaflet please email

Posted by Sue Robinson on 08/05/2015