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General News UpdateBack

VWLogo3Volkswagen UK: ‘we will do everything we can to regain people’s trust’

Volkswagen UK’s first statement regarding the emissions scandal says it “will do everything to fully regain the trust so many people put in us”.

It is unable to say yet what or how many vehicles in the UK are affected, however.

The statement on the brand’s consumer website also says Volkswagen will cover all the costs associated in resolving the issue that has resulted from American environmental protection authorities uncovering tampering with VW and Audi cars in emission tests.

The VW UK statement reads: “Please be aware of one thing over all others: securing the trust of our customers and that of the public is, and will remain, of paramount importance to us. We sincerely and deeply regret that we have abused your trust.

“We will take care of all your concerns as quickly as possible.

“All affected vehicles are absolutely safe and roadworthy. The matter at hand applies exclusively to emitted pollutants. We will resolve this. It goes without saying that we will take full responsibility and cover costs for the necessary arrangements and measures.

“But this process will take time – time for an analysis of the circumstances and time to initiate technical measures.

“New vehicles from the Volkswagen Group with EU 6 Diesel engines currently available in the European Union comply with legal requirements and environmental standards.

“The software in question does not affect handling, consumption or emissions.

“A noticeable deviation between bench test results and actual road use was established solely for Type EA 189 engines.

“Volkswagen is working hard to eliminate these deviations through technical measures.

“Please understand that we are currently not able to specify which models and years of construction are affected. We will provide you with further information as soon as possible.

“Volkswagen will do everything to fully regain the trust so many people put in us.”


Volkswagen Group boss Winterkorn resigns

Volkswagen Group’s chief executive Martin Winterkorn has resigned following the diesel emission fixing scandal which has resulted in 480,000 cars being recalled in the US.

Winterkorn, who has held the top job since 2007, took responsibility for the irregularities and has stood down saying the carmaker group needs a “fresh start”.

“I am shocked by the events of the past few days. Above all, I am stunned that misconduct on such a scale was possible in the Volkswagen Group,” he said.

“As CEO I accept responsibility for the irregularities that have been found in diesel engines and have therefore requested the Supervisory Board to agree on terminating my function as CEO of the Volkswagen Group. I am doing this in the interests of the company even though I am not aware of any wrong doing on my part.

“Volkswagen needs a fresh start – also in terms of personnel. I am clearing the way for this fresh start with my resignation.

“I have always been driven by my desire to serve this company, especially our customers and employees. Volkswagen has been, is and will always be my life.

“The process of clarification and transparency must continue. This is the only way to win back trust. I am convinced that the Volkswagen Group and its team will overcome this grave crisis.”


VauxhallVauxhall boss Tim Tozer makes surprise exit

Tim Tozer (pictured) has unexpectedly stepped down as chairman and managing director of Vauxhall Motors and CEO of Opel Ireland after less than two years in the joint role.

In a brief statement Vauxhall said Tozer had “decided to leave the company and pursue his career outside of General Motors”.

He has been succeeded by Rory Harvey (pictured), a British national who joined GM in 1989 and has worked across the company’s sales and aftersales operations. He was previously executive director of sales for Opel Europe, based in Ruesselsheim, Germany. He will report to Peter Kuespert, vice president of sales and aftersales and member of the board of Opel Group.

“Rory has a profound knowledge of the British car market, a wealth of experience within Vauxhall and Opel and excellent management qualities,” said Kuepert.

“We look forward to working with Rory on the implementation of our model offensive and on building an even stronger Vauxhall brand. At the same time, I would like to thank Tim for the great commitment he showed towards our brand. We are grateful for his hard work and wish him all the best for the future.”

Although an industry stalwart, Tozer was a surprise appointment when he took the top job in February 2014, replacing Duncan Aldred, as he bucked a long standing GM trend of appointing UK bosses from within the company.

Tozer formerly led Mazda in the UK and Mitsubishi in Europe and joined Vauxhall from Autobinck, the Dutch based importer and retailer.

Vauxhall’s UK registrations in the year to August were down -0.55% in a total market up 6.66%.


MOTsignNew MOT system installed nationally despite setbacks

All 22,700 MOT test stations across the country have now switched over to DVSA’s ‘cloud-based’ MOT system

MOT comp 2, a new online system to record MOT tests, has now been installed nationwide with over 3 million tests undertaken using the new service so far.

It comes after garages suffered widespread disruption, with some claiming that the new system is ‘unfit for purpose‘.

Neil Barlow, the DVSA’s Service Manager, said: “There have been a few issues, but the service has now been stabilised and we are pleased to see that around 150,000 MOT certificates are being issued every working day which means the service is operating up to the levels seen in the old MOT comp system.

“I would like to thank garages for their patience during the transition phase.

“This is now complete, and although we still have workarounds in place for some temporary issues, I am confident that testers will already be seeing the benefits of a more modern, flexible service.

“We will continue to develop the system based on the feedback we get from garages.

“For example, we will shortly be updating the process for issuing certificates, to allow garages to email certificates and download copies for their own records. We will also be streamlining the process for carrying out retests.”

Latest Comp 2 workarounds from DVSA

1. The existing retest process has changed within the MOT testing service.

To carry out a retest, you’ll now need to carry out a vehicle search via the ‘Start MOT test’ button and the service will recognise if your vehicle qualifies for a retest. You’ll then need to confirm if you want to retest your chosen vehicle. This means the old ‘retest’ link, which used to be under the ‘Start MOT test’ button, has been removed. All the existing retest rules still apply.

2. An online workaround is now available where a garage or a vehicle owner can submit the vehicle owner’s contact and vehicle details to the MOT Modernisation Project and we’ll then issue a duplicate certificate to the vehicle owner either via email or through the post.

The garage or the customer can fill in the relevant details, they just need to go to the link on the GOV.UK website.


Posted by Sue Robinson on 25/09/2015