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NFDA Used Car and Aftersales StandardsBack

StandardsJust a reminder that you will by now have received a copy of the NFDA Used Car and Aftersales Standards together with a checklist form for each member company to complete and return to us.

We will soon be launching the standards to consumers with a strong PR campaign, but in the meantime would appreciate your assistance in ensuring that these standards are cascaded down to your management teams and the shop floor.

We have produced sample letters to be passed down through your management teams and in addition a short video from people involved in creating the standards explaining why they are important. You can find these at You can also download additional copies of the standards booklets via this link, but if you do require additional material please contact Louise Woods on 01788 538332.

2014 will be an exciting year for the NFDA as a combination of the standards underpinning the 10 points of difference and the consumer facing nature of Trusted Dealers mean that we can push the consumer case for using a franchised dealer more strongly than ever before.

Posted by Leana Kell on 12/01/2014