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Question and Answers
House of Lords – Written Answers – Department for Business, Innovation and Skills
Answered on: Wednesday 25 November 2015
Baroness Hayter: To ask Her Majesty’s Government what measures they are taking to reduce the rate of odometer mileage fraud and increase conviction rates of those who fraudulently adjust mileage and sell on adjusted vehicles. (HL3488)
Advice on second hand car purchases features regularly in consumer awareness campaigns led by Trading Standards and the Citizen’s Advice Service. Consumers should call the Citizen’s Advice consumer helpline, which receives its funding from Government, for advice on fraud and to report alleged offences of misleading advertising or mis-selling.
The Citizen’s Advice Service will refer clear breaches of consumer law to Trading Standards and advise on reporting suspected fraud to ‘Action Fraud’, the national fraud database led by The City of London Police. ‘Action Fraud’ has received 67 complaints of mileage fraud since 2010 and actively campaigns for more fraud cases to be reported, with viable lines of enquiry, to equip the police to convict the culprits.