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Following recent FCA rule changes and the introduction of new remedies for the sale of GAP there will be a need for dealers from 1 September 2015 to give customers specific information about the GAP products they are offering. This information is referred to as ‘prescribed information’ and must be given to the customer in advance of concluding the sale of any GAP insurance.
In addition this information must be given 4 days before concluding the sale (the provision of the prescribed information starts the clock running) unless the customer instigates the sale in which case the sale may be concluded the day after the prescribed information has been provided.
For further information please contact the NFDA on 01788 538303.