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You will all have received the NFDA standards information pack. I should be grateful if you could return the signed declaration of the standards as soon as possible. Thank you to all who have done so.
We have also had an extremely positive meeting with the Chief Executive of Trading Standards who was very supportive of the NFDA standards and recognised the franchised sector in the main is well run with relatively fewer complaints than other areas. I will keep you updated on the next steps regarding standards and TSI.
Sue Robinson, Director
***Stop press*** Check out our standards briefings toolkit – www.trusteddealers.co.uk/nfda-standards