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Welcome note from Sue RobinsonBack

SueRobinson2Dear Colleague

We have now received the vast majority of NFDA used car and aftersales standards declarations from members. However, we are still outstanding a few and would urge those members to sign and return the declarations as soon as possible. With our work with the Used Car Commission it is important that we illustrate the support of our members to these NFDA standards. If you would like a further copy of the standards booklets please email

With the publication of the European new car passenger registrations this week, it is encouraging to see nine consecutive months of growth with a rise of 4.5% in registrations across Europe for May. The five key markets have increased at 3.0% France, 3.2% Italy, 3.4% Germany, 11.6% UK and 16.3% for Spain. Full statistics are featured in this week’s NFDA news.

Finally, I would like to advise members that the NFDA Dealer Attitude Survey will soon be arriving on your desks for completion. Following dealer feedback, we have undertaken a review of the survey questionnaire and have decided that the survey would benefit from a restructure in order to make it more relevant in today’s market. Although a number of questions remain the same, we had added some additional questions that we hope will reveal some interesting results. Look out for the survey early July.

Sue Robinson, Director

Posted by Sue Robinson on 20/06/2014