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Welcome note from Sue RobinsonBack

Dear colleague,

This week saw the publication of the latest NFDA Winter 2017/2018 Dealer Attitude Survey. The average score of the all-important question, ‘how would you rate you rate your manufacturer overall’, was 5.3, down -0.3 points from six months ago. This edition of the survey received 1,893 responses, equating to a 47% response rate, the highest since the inception of the survey in 1989. With 8.6 points, Kia had the highest average score across all questions. Please find more details below, access the report here and the full results here.

The UK new car market saw a decline of -2.8% in the short month of February with 80,805 units. Year to date, the market is -5.1% lower than last year but remains at high levels. Registrations of diesel car declined by -23.5%, demand for petrol rose by 14.4% and alternative fuel vehicles grew marginally by 7.2% with only 239 units more than last year. Positively, demand for new vans rose by 6.4% in February. If you would like to receive a copy of the registration figures, please email

On Friday, we held our final General Data Protection Regulation (GDPR) workshop ahead of the deadline of 25 May 2018. All organisations must have a strong compliance strategy in place. If you change any details relating to your business, in particular your email address, to comply with GDPR, please email to update your details or confirm by letter or fax. We are not able to accept amendments over the telephone.

This week, we held our North Eastern and Northern regional meeting in York and Warrington. New and used car markets, GDPR, the Dealer Attitude Survey, as well as F&I issues were all discussed. Next week, we will be in Cobham on Tuesday and Northampton on Thursday.

Drive My Career is live!

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NFDA is your trade association: we represent, you benefit. If you need any assistance, please contact us on the member helpline 01788 538303.

Sue Robinson, NFDA Director

Posted by Sue Robinson on 09/03/2018