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Welcome note from Sue RobinsonBack

Dear Colleague,

Next week, the findings of the NFDA Consumer Attitude Survey Spring 2018 will be presented. The six-monthly survey researches market opinion and explores perceptions of franchised dealers, independent garages and non-franchised national chains amongst car owners. The new survey will also analyse the profile of franchised dealers’ regular customers. Overall, the research continues to allow the NFDA to build trends that will be of benefit to all in the industry.  If you would like to receive a copy of the full report please email

GDPR Alert – Are you ready for 25 May 2018?  This is the implementation date for the new General Data Protection Regulations.  The NFDA has produced guidance for members on the subject and has a dedicated helpline for any queries – 01788 538304.  Please do call if you need further assistance.

The NFDA’s Drive My Career web portal is now up and running. This is a new unique initiative and has, to date, received tremendous support from members. Interest continues to grow and hits to the website have doubled since its launch in February.  For more information please contact

Finally, we received the sad news this week of the passing of Alan Caffyn.  Alan was a true supporter and visionary for the industry and he will be sadly missed by all who knew him. Sincere condolences to Simon and all the family.

NFDA is your trade association: we represent, you benefit. If you need any assistance, please contact us on the member helpline 01788 538303.

Sue Robinson, NFDA Director

Posted by Sue Robinson on 13/04/2018