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Welcome note from Sue RobinsonBack

SueRobinson2Dear Colleague,

This week the NFDA is urging consumers to use NFDA member dealers when searching for their next used car. This follows a recent survey by the RAC which has called into question standards of customer service from used car dealers in the UK. See today’s news for more details.

We have had a number of calls from members where they have received complaints from customers regarding the sound quality of DAB radios. In order to monitor this we would be interested to hear from members. If you could let us know if you are encountering any problems, the number of complaints you have received, your location and the brand of vehicle in question it would be appreciated.

Finally a reminder – The automotive industry event of the year is back! Saturday 10 October 2015 – The NFDA Autumn Ball at The Grove Resort, Hertfordshire. To book your tickets please contact

Sue Robinson, Director

Posted by Sue Robinson on 26/06/2015