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Welcome note from Sue RobinsonBack

sue-robinsonDear Colleagues,

This week findings from the latest Auto Trader Market Report show more than half of consumers paid the full asking price or more for their cars when visiting dealerships – suggesting the art of haggling seems to be on the decline. We believe that as we enter a digital era, the role of the car dealer is vital in the car buying experience. More details and a link to download the full report can be found in this week’s news.

Since the Financial Conduct Authority (FCA) took over as regulator of consumer credit from the Office of Fair Trading (OFT) in 2004, there have been increasing concerns about the rising costs of regulation and compliance on dealers. The NFDA would like to have a better understanding of the impact this regulatory change is having on dealers and whether this has significantly affected your costs of compliance. In order to do this, we have put together a short survey for member’s to complete.

The NFDA has set up a HR and Training Working Group to discuss and set policy on areas such as apprenticeships and training and recruitment in the sector.  We are holding our next meeting on Thursday 19 May at our London office at 10.30am and would all welcome HR and training specialists from members to join the group. Those who attend the group will find it very beneficial for keeping up-to-date with changes to apprenticeships and legislation.  If you are interested in taking part please contact

Finally, a reminder, the NFDA is your trade body and here to help and advise you on regulatory and operational issues that affect your business. Please do contact us on the NFDA helpline 01788 538303 if you need any assistance.

Sue Robinson, NFDA Director

Posted by Sue Robinson on 26/02/2016